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The Marco Hotel Lake Charles

3.0 star property

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Photo gallery for The Marco Hotel Lake Charles

View from property
Indoor pool
Egyptian cotton sheets, premium bedding, desk, laptop workspace
Reception
Egyptian cotton sheets, premium bedding, desk, laptop workspace

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

Map
401 N Lakeshore Dr, Lake Charles, LA, 70601
  • Lake Charles Civic Center
    ‪10 min walk‬
  • North Beach Interstate 10
    ‪12 min walk‬
  • Golden Nugget
    ‪9 min drive‬
  • Lake Charles, LA (LCH-Lake Charles Regional)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Lake View

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Lake View

  • 38 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room, Non Smoking

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Standard Single Room, Non Smoking

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Room, 1 King Bed

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Presidential Room, 1 King Bed

  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About this property

The Marco Hotel Lake Charles

Hotel in Lake Charles with free breakfast and a fitness center
Along with an indoor pool, this smoke-free hotel has a fitness center and a business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and free newspapers are onsite.
The Marco Hotel Lake Charles offers 111 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include desks. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Refrigerators and microwaves are provided. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. 50-inch flat-screen televisions come with premium cable channels. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at The Marco Hotel Lake Charles. During your stay, you're just a quick walk from Bilbo Cemetery. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a business center, and meeting rooms
  • Onsite recreation includes a gym
  • 9 minutes by car from Lauberge Casino Lake Charles and 9 minutes from Golden Nugget
The Marco Hotel Lake Charles offers its guests an indoor pool and a fitness center. WiFi is free in public spaces. Business amenities include a business center and meeting rooms. Free breakfast is available daily. The business-friendly The Marco Hotel Lake Charles also features barbecue grills, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available.

This 3-star Lake Charles hotel is smoke free.

Guests are served free continental breakfast daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Suites Motel Lake Charles
Best Suites Motel Lake Charles
America's Best Suites Inn Lake Charles
America's Best Suites Lake Charles
Best Suites Lake Charles
Quality Suites Lake Charles
Quality Suites Downtown Convention Center Motel Lake Charles
Quality Suites Downtown Convention Center Motel
Quality Suites Downtown Convention Center Lake Charles
Quality Suites Convention Cen
The Marco Charles Charles
The Marco Hotel Lake Charles Hotel
Quality Suites Lake Charles Downtown
The Marco Hotel Lake Charles Lake Charles
Quality Suites Downtown Convention Center
The Marco Hotel Lake Charles Hotel Lake Charles

The Marco Hotel Lake Charles Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 83 out of 158 reviews
Rating 8 - Good. 38 out of 158 reviews
Rating 6 - Okay. 19 out of 158 reviews
Rating 4 - Poor. 14 out of 158 reviews
Rating 2 - Terrible. 4 out of 158 reviews

8.4/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Deidre

Liked: Cleanliness, staff & service, room comfort

Just For A Night

The hotel was in a great location, our room was clean, it was quiet, the lobby was clean and the front desk. staff was amazing. Savannah was super friendly and super helpful. My biggest complaint about the room was the layout and the lack of accessories. There was not one single picture/painting on the wall, which made it not “homey”. There were no towel bars to hang up a wet towel and the location of the TV was not at all aligned with being able to watch TV in the comfort of a bed. I would stay here again!!
Stayed 1 night in Jan 2025

6/10 Okay

Gerald

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room and hotel needs a lot of work!!
Stayed 1 night in Oct 2024

10/10 Excellent

Hamilton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Nice place very comfortable.
Stayed 1 night in Jan 2025

10/10 Excellent

Katherine

Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Service

Stayed 2 nights in Dec 2024

10/10 Excellent

Bryson

Stayed 1 night in Dec 2024

10/10 Excellent

DeWayne

Stayed 1 night in Dec 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and friendly and professional staff
Stayed 1 night in Dec 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

DAWN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room condition and staff was pleasant. There was a tremendous amount of noise during the night and we did not get a good night of sleep with the constant noise.
Stayed 1 night in Dec 2024

4/10 Poor

Gregg

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Even though the hotel had recent renovations, it was overall dirty. The fitness center had equipment that was broken and was in disarray. The interior of the hotel was dirty and smelled bad. Despite these shortcomings, the staff was very nice and helpful throughout our stay. Outside during the night, there were a group of men smoking marijuana and I didn’t feel safe with the seedy vibes. I’ve stayed in this location whenever I was visiting family for the holidays , about 20 years total. I feel like the hotel has so much potential given the beautiful location. I would definitely stay again if some upgrades were completed and security was added.
Stayed 1 night in Dec 2024

10/10 Excellent

gilbert, Myn'kivtsi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Douglas, Lewisville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

BRADLEY

Stayed 4 nights in Dec 2024

10/10 Excellent

PABLO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent for the price

Excellent for the price. We stop there driving from Fl to Tx. Two good beds at the bedroom and a hall with a desk, a sofa, small refri, microwave and coffee maker. Breakfast included, nothing special but was ok. The hotel also has a small gym. I warmed up there before going to run around the lake (treadmill needs maintenance, I reported). It also has an indoor pool. I didn’t go there, so I cannot evalue it
Stayed 1 night in Dec 2024

10/10 Excellent

Lashaunda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place to Relax

The Hotel was very convenient to everywhere we were trying to visit and the view was great to me. We had a small issue and the front desk guy fixed it immediately and we were pleased with everything after that.
Stayed 1 night in Dec 2024

6/10 Okay

Michel

Disliked: Cleanliness, property conditions & facilities, room comfort

Déception

Hôtel moyen meubles dépareillés et sales ( taches et usures) lits avec matelas mous . Très décevant. Fait partie d’un Road trip de 5 hôtels et le seul qui nous a déçu.
Stayed 1 night in Nov 2024

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

S

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Hotel, Very Clean Rooms

This has got to be the best location in Lake Charles for a hotel. The other Lake Charles Hotels are far from downtown. Staff was good, very inviting, hotel rooms was very clean.
Stayed 1 night in Dec 2024

4/10 Poor

robert

Disliked: Cleanliness, room comfort

eh not terrible

the lobby and hallway smelled funny. i’m not sure how to describe it but it was old and mildew? but masked with fresh linen smell. the room was fine. nothing special. not dirty but definitely not something to brag about.
Stayed 2 nights in Nov 2024

6/10 Okay

Jessica

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

6/10 Okay

Suzanne

Location was beautiful. Hotel seemed nice but mold in the bathroom and bed has a metal springs sound with all movement.
Stayed 1 night in Nov 2024

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location - friendly staff

Nice and friendly reception staff 😀 great location
Stayed 1 night in Nov 2024

10/10 Excellent

Rosemarie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lake Charles Marco Hotel

Staff friendly and helpful
Stayed 1 night in Nov 2024