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voco Laguna Hills by IHG

3.0 star property

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Photo gallery for voco Laguna Hills by IHG

Exterior
Property video
Outdoor pool, free pool cabanas, pool umbrellas
Exterior
Property amenity

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Pool
  • Hot tub
  • Parking available

Explore the area

View in a map
25205 La Paz Rd, Laguna Hills, CA, 92653
  • Place, Burke Williams Day Spa Mission Viejo
    ‪3 min drive‬
  • Place, Saddleback Memorial Medical Center
    ‪3 min drive‬
  • Place, The Shops at Mission Viejo
    ‪3 min drive‬
  • Airport, Orange County, CA (SNA-John Wayne)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Communications)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Mobility Accessible (Communications)

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Living Area)

Suite, 1 King Bed (Living Area)

Suite, 1 King Bed (Living Area)

  • 56 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Living Area, Powder Room)

Suite, 1 King Bed (Living Area, Powder Room)

Suite, 1 King Bed (Living Area, Powder Room)

  • 56 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Roll-in Shower (Communications, Mobility Accessible)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds, Roll-in Shower (Communications, Mobility Accessible)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Transfer Shower (Communications, Mobility Accessible)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds, Transfer Shower (Communications, Mobility Accessible)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed

7.8 out of 10
Good
(8 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Double Beds

7.0 out of 10
Good
(11 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room

  • 33 sq m
  • Sleeps 2
  • 1 Twin Bed

1 King Suite Living Area Powder Room

  • Sleeps 3

Standard King Room

  • Sleeps 2

Standard Room With Two Double Beds

  • Sleeps 4

2 Double Communications Mobility Accessible Roll In Showerr

  • Sleeps 4

2 Double Communication Mobility Accessible Transfer Shower

  • Sleeps 4

King Suite With Living Area

  • Sleeps 3

1 King Standard Communications Mobililty Accessible

  • Sleeps 2

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About this property

voco Laguna Hills by IHG

Hotel with a rooftop terrace, in the vicinity of Mission San Juan Capistrano
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Additionally, a rooftop terrace, a 24-hour business center, and a hot tub are onsite. Housekeeping is available on request.
Voco Laguna Hills by IHG offers 148 accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. 55-inch plasma televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, slippers, and hair dryers.

This Laguna Hills hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at voco Laguna Hills by IHG. During your stay, you'll be close to Mission Viejo Country Club. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self parking and RV/bus/truck parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 9 minutes by car from Mission San Juan Capistrano and 12 minutes from Orange County Great Park
  • Cats and dogs welcome for a fee (restrictions apply)
Voco Laguna Hills by IHG offers its guests an outdoor pool and a hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A 24-hour business center and 9 meeting rooms are available. Event space at this hotel measures 11000 square feet (1022 square meters) and includes conference space. A rooftop terrace, a vending machine, and multilingual staff are also featured at the business-friendly voco Laguna Hills by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Laguna Hills hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.
The Hills Café - This café serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Uncovered parking on site (USD 15 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 12 to 30 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Hills Café

Things to do

  • Hot tub
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 11,000 square feet of conference space
  • 24-hour business centre
  • 9 meeting rooms

Outdoors

  • Firepit
  • Free pool cabanas
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 55-inch plasma TV with cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast-included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 12 to 30 per person
  • Uncovered self parking fee: USD 15 per day (in/out privileges)
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hills Hotel
Hills Hotel Laguna Hills
Hills Laguna Hills
The Hills Hotel
voco Laguna Hills Hotel
voco The Hills Hotel by IHG
voco Laguna Hills Laguna Hills
voco Laguna Hills an IHG hotel
voco The Hills Hotel an IHG Hotel

voco Laguna Hills by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 455 out of 1006 reviews
Rating 8 - Good. 233 out of 1006 reviews
Rating 6 - Okay. 161 out of 1006 reviews
Rating 4 - Poor. 70 out of 1006 reviews
Rating 2 - Terrible. 87 out of 1006 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

William

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

4/10 Poor

Catherine

Business traveller
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The service was outstanding. Our room had items falling apart in the bathroom but the decor was nice and bed was super comfortable. The outdoor area with hot tub was nice. I would stay here again but with parking was included with our stay.
Stayed 1 night in Sep 2025

6/10 Okay

Tomer

Stayed 1 night in Sep 2025

10/10 Excellent

Leslie

Business traveller
Liked: Staff & service
the front desk staff was amazing! the young man was so nice and helpful
Stayed 1 night in Aug 2025

10/10 Excellent

Maurice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Property was clean & private. The Staff are all professional and helpful w/ a high level of respect and cond=sideration to all of. my needs.
Stayed 2 nights in Sep 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Yanling

Stayed 1 night in Sep 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, clean & quiet
Stayed 1 night in Sep 2025

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, amenities
Clean & Fast
Stayed 4 nights in Sep 2025

10/10 Excellent

Sylvia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The selection of t.v channels are wonderful.
Stayed 3 nights in Aug 2025

8/10 Good

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

4/10 Poor

Diana

Stayed 1 night in Aug 2025

6/10 Okay

Kristina

Travelled with group
Liked: Staff & service
Disliked: Amenities
what made the stay enjoyable was the staff and people staying. it was during a holiday weekend. vary hot. pool was dirty, no towels were available. I had to ask twice. food was not that good. the vibe in the bar was fun.
Stayed 1 night in Aug 2025

6/10 Okay

Carmen

Travelled with family
Liked: Cleanliness, staff & service, amenities
This is a nice place. Definitely worth the price. Cant be super picky when it makes sense economically. Busy labor day weekend. Tons of kids. But there is live karaoke, live jazz and the restaurant is really good. The rooms across from the freeway are loud. But if you keep the air conditioner or fan on it drowns out the drone of a 24 freeway noise. Great restaurants and bakeries near by. DADS sandwiches and things is awesome. Hotel staff are really nice. Rooms are super clean.
Stayed 3 nights in Aug 2025

10/10 Excellent

Marla

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Gerardo

Liked: Cleanliness, amenities, property conditions & facilities
Mood lighting at night
Stayed 1 night in May 2025

6/10 Okay

Yesenia, Valley Village

Liked: Cleanliness, staff & service, property conditions & facilities
Super clean and friendly staff but it was sooooo loud with the freeway near by and the AC is sooo loud I couldn’t sleep at night and the ac temperature was off.
Stayed 1 night in Aug 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 1 night in Aug 2025

6/10 Okay

Thomas

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities

Laguna Tired

Staff was great. Rooms are old and tired. Bathroom door is a slider and almost fell off the first time it was closed. Bathroom ceiling peeling and rotted just like the trim around the bottom of the walls.
Stayed 3 nights in Aug 2025

10/10 Excellent

Anthony

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Nicole

Stayed 3 nights in Aug 2025

6/10 Okay

Vikki

Travelled with family
Liked: Cleanliness, staff & service, amenities
Air-conditioning unit in room made so much noise. Need to change.
Stayed 3 nights in Aug 2025

10/10 Excellent

LAWRENCE

Travelled with partner
Liked: Amenities
Nice rooms, clean and well maintained
Stayed 1 night in Aug 2025

8/10 Good

Lynda, KIRKLAND

Liked: Cleanliness, staff & service, property conditions & facilities
Easy freeway access
Stayed 1 night in Aug 2025