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voco The Hills Hotel by IHG

3.0 star property

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Photo gallery for voco The Hills Hotel by IHG

Front of property
Lobby
Breakfast, lunch and dinner served
Outdoor pool, free pool cabanas, pool umbrellas
Standard Room, 1 King Bed

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Pool
  • Hot tub

Explore the area

Map
25205 La Paz Rd, Laguna Hills, CA, 92653
  • Mission Hospital - Mission Viejo
    ‪5 min drive‬
  • Saddleback College
    ‪6 min drive‬
  • Irvine Spectrum Center
    ‪9 min drive‬
  • Orange County, CA (SNA-John Wayne)
    ‪25 min drive‬

Room options

View all photos for Standard Room

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 2 Double Beds, Mobility Accessible (Communications, Transfer Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds, Mobility Accessible (Communications, Transfer Shower)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed (Living Area Powder Room)

Suite, 1 King Bed (Living Area Powder Room)

Suite, 1 King Bed (Living Area Powder Room)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Mobility Accessible (Communications, Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds, Mobility Accessible (Communications, Roll-In Shower)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Communications)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Mobility Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Living Area)

Suite, 1 King Bed (Living Area)

Suite, 1 King Bed (Living Area)

  • Sleeps 3
  • 1 King Bed

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Exterior

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  • Free WiFi
3.9 out of 5, Good, (1379)
The price is €113
for 1 room
includes taxes & fees
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About this property

voco The Hills Hotel by IHG

Hotel with a rooftop terrace, in the vicinity of Irvine Spectrum Center
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Additionally, a rooftop terrace, a 24-hour business center, and a hot tub are onsite. Housekeeping is available on request.
Voco The Hills Hotel by IHG offers 147 accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. 55-inch plasma televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, slippers, and hair dryers.

This Laguna Hills hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at voco The Hills Hotel by IHG. During your stay, you'll be close to Mission Viejo Country Club. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self parking and RV/bus/truck parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 9 minutes by car from Irvine Spectrum Center and 9 minutes from Mission San Juan Capistrano
  • Cats and dogs welcome for a fee (restrictions apply)
Voco The Hills Hotel by IHG offers its guests an outdoor pool and a hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A 24-hour business center and 7 meeting rooms are available. Event space at this hotel measures 11000 square feet (1022 square meters) and includes conference space. A rooftop terrace, a vending machine, and multilingual staff are also featured at the business-friendly voco The Hills Hotel by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Laguna Hills hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.
Voco The Hills Hotel by IHG has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Farsi, Filipino, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Uncovered parking on site (USD 15 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 12 to 30 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Hot tub
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 11,000 square feet of conference space
  • 24-hour business centre
  • 7 meeting rooms

Outdoors

  • Firepit
  • Free pool cabanas
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 55-inch plasma TV with cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast-included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 12 to 30 per person
  • Uncovered self parking fee: USD 15 per day (in/out privileges)
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hills Hotel
Hills Hotel Laguna Hills
Hills Laguna Hills
The Hills Hotel
Voco The Hills By Ihg
voco Laguna Hills an IHG hotel
voco The Hills Hotel by IHG Hotel
voco The Hills Hotel an IHG Hotel
The Hills Hotel Ascend Hotel Collection
voco The Hills Hotel by IHG Laguna Hills
voco The Hills Hotel by IHG Hotel Laguna Hills
The Hills Hotel an Ascend Hotel Collection Member

voco The Hills Hotel by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 436 out of 1035 reviews
Rating 8 - Good. 282 out of 1035 reviews
Rating 6 - Okay. 155 out of 1035 reviews
Rating 4 - Poor. 77 out of 1035 reviews
Rating 2 - Terrible. 85 out of 1035 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

genalin

Liked: Staff & service, property conditions & facilities
The room is clean and looks elegant
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty Good Place
Spacious room, bed was comfy and bedding nice and fresh. The required amenity fee was really weird, we had to pay for something we didn’t want (achoholic beverages from the bar). Watch out for that. I knew it existed but not what it was for, should have inquired ahead of arrival.
Stayed 3 nights in Dec 2024

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Youngdon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

CELINE

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Easy access to freeway and restaurant
Stayed 2 nights in Dec 2024

8/10 Good

Vicki

Stayed 3 nights in Dec 2024

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Humberto, Imperial Beach

Stayed 1 night in Dec 2024

6/10 Okay

Annette

Stayed 4 nights in Nov 2024

10/10 Excellent

Claudia

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Dec 2024

6/10 Okay

Carolyn, Laguna Niguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, rooms big and very clean. I was in a room facing freeway and it was so loud I thought a window was open. Hotel should do more to soundproof those rooms. Nice bar for drinks, staff very friendly.
Stayed 3 nights in Dec 2024

10/10 Excellent

Austin

Liked: Cleanliness
Loved the bathroom!
Stayed 1 night in Dec 2024

6/10 Okay

Michelle

Travelled with partner
This hotel looks nice until you start using things in the room. Lot's of broken stuff: toilet, bathroom door, chipping shower grout or mildew running into the water that wasn't draining becaue of the angle of the shower floor. Sink was dirty. No blow dryer in the room, had to call. Someone threw bags of trash outside our window. We left a pair of expensive sweat pants in the room and they said housekeeping never found them. They were rude to us when we questioned this.
Stayed 1 night in Dec 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Nov 2024

6/10 Okay

Raymond

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Dec 2024

6/10 Okay

Julia

Stayed 3 nights in Nov 2024

8/10 Good

Maria

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Bathroom door didn’t close completely and there wasn’t air in the bathrooms
Stayed 2 nights in Nov 2024

6/10 Okay

Mojtaba

Liked: Cleanliness
Stayed 4 nights in Nov 2024

6/10 Okay

Durk

Liked: Cleanliness
Disliked: Room comfort
Mediocre Hotel. Large room. Condition so-so.
Stayed 3 nights in Nov 2024

8/10 Good

Rachelle

Stayed 2 nights in Oct 2024

8/10 Good

Eden

The beds were great. But the hotel lacked a few things. No daily maid service unless you asked. No clock in the room. The slowest elevator I’ve ever been in. Terrible in-room coffee!! Confusing TV. Confusing heating system. I stayed there because it was close to the friend I was visiting but I would probably choose some place different next time.
Stayed 4 nights in Nov 2024

10/10 Excellent

Flora

Liked: Staff & service, property conditions & facilities
Amazing place
Stayed 1 night in Nov 2024

10/10 Excellent

Deborah

Stayed 1 night in Oct 2024