Zago Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Zago Hotel

Reception
Bar (on property)
Lobby
Bar (on property)
Executive Double or Twin Room | City view

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • 24/7 front desk
  • Air conditioning
  • Breakfast included
  • Housekeeping

Explore the area

Map
Av. Duque de Caxias 579, Lages, SC, 88508-001
  • Jonas Ramos Park
    13 min walk
  • Boliche Strike Bar
    17 min walk
  • Dom Emiliano
    2 min walk
  • Correia Pinto (EEA-Reg do Planalto Serrano)
    39 min drive

Room options

Executive Double or Twin Room

  • 18 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About this property

Zago Hotel

Pet-friendly hotel with free breakfast connected to a shopping center in Lages
This smoke-free hotel features a bar/lounge, a snack bar/deli, and a 24-hour business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a 24-hour front desk, and a lobby fireplace are onsite.
Zago Hotel offers 64 air-conditioned accommodations with minibars and hair dryers. 32-inch LCD televisions come with satellite channels.

Bathrooms include showers. This Lages hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Housekeeping is offered daily and irons/ironing boards can be requested.

With your stay at Zago Hotel, you'll be connected to a shopping center and within walking distance of Jonas Ramos Park. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free full breakfast served daily
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking
  • Enjoy drinks at the bar/lounge
  • Amenities include a front-desk safe, a 24-hour business center, and an elevator
  • 13 minutes by foot from Jonas Ramos Park and a 2-minute drive from Boliche Strike Bar
  • Cats and dogs welcome for a fee (restrictions apply)
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

There's an onsite 24-hour business center. The business-friendly Zago Hotel also features a vending machine, a fireplace in the lobby, and a front-desk safe. Free self parking is available. A complete renovation of Zago Hotel was completed in November 2019.

This 3-star Lages hotel is smoke free.

Guests are served free full breakfast daily from 6:30 AM to 10:00 AM.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free 24 hours off-site parking

Food and drink

  • Free full breakfast available daily 6:30 AM–10:00 AM
  • 1 bar

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Porter/bellhop

Business services

  • 24-hour business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of food locally sourced
  • Communal living room
  • Double-glazed windows
  • Fireplace in reception
  • Renovated entire property – November 2019
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Hairdryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Food and drink

  • Minibar

More

  • Desk
  • Energy-saving switches
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: BRL 60.00 per pet, per stay, plus a deposit of BRL 60 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 26 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for BRL 70.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: BRL 60 per stay
  • Pet fee: BRL 60.00 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: BRL 70.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and window guards
Front desk staff will greet guests on arrival.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Zago Hotel Hotel
Zago Hotel Lages
Zago Hotel Hotel Lages

Zago Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 41 out of 82 reviews" "
Rating 8 - Good. 30 out of 82 reviews" "
Rating 6 - Okay. 7 out of 82 reviews" "
Rating 4 - Poor. 2 out of 82 reviews" "
Rating 2 - Terrible. 2 out of 82 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Perttu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything as expected. Speedy check-in and check-out.
Stayed 1 night in Jul 2024

6/10 Okay

andre

Disliked: Room comfort
Stayed 1 night in Mar 2023

8/10 Good

Luzia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel well located near downtown
Stayed 1 night in Jun 2021

6/10 Okay

MARCIO

Business traveller
Liked: Cleanliness, staff & service
Oportunidade perdida
O Hotel está relativamente bem cuidado, porém, a meu ver, necessita se modernizar. O café da manhã é super básico, diria que bem abaixo da média para sua faixa de preço. Precisam colocar uma máquina de café urgente(porque o café passado é 99% água), incluir manteiga (sim! não tem manteiga), geléias,etc. Além disso, o sistema de ar condicionado é extremamente barulhento. Poderiam ter também um sistema de aquecimento já que Lages é uma cidade com inverno intenso e a área do café, por exemplo, fica bem fria. O Zago Hotel perde a oportunidade de se consolidar como o melhor hotel de Lages pelo fato de não se atualizar, já que a concorrência também é bastante frágil.
Stayed 1 night in Aug 2024

10/10 Excellent

Deodoro Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa estada
Muito boa estada , de só uma noite , mas muito gentis o staff , acomodações boas , ótima café da manhã..
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa opção de hospedagem
Estadia boa! Excelente atendimento e limpeza do apartamento.
Stayed 1 night in Jul 2024

6/10 Okay

Luiz João

Stayed 3 nights in Jun 2024

10/10 Excellent

Zinaide

Stayed 1 night in May 2024

10/10 Excellent

Pedro

Stayed 1 night in Apr 2024

10/10 Excellent

Juliana

Stayed 1 night in Apr 2024

10/10 Excellent

CAMILA

Stayed 1 night in Apr 2024

8/10 Good

FERNANDA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

8/10 Good

Cleusa Maria

Stayed 1 night in Apr 2024

10/10 Excellent

Vianei

Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elogio
Equipe gentil, quarto amplo e bem cuidado. Café da manhã aceitável mas acolhedor. Escolho sempre o horário final devido ao barulho do café e mesmo chegando no horário limite a equipe não me fez sentir que estaria sendo expulsa.
Stayed 1 night in Dec 2023

10/10 Excellent

Luciana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

Maria Helena

Liked: Staff & service, property conditions & facilities, room comfort
Pode melhorar na higienização
Nosso check-in foi muito rápido e simpático. Gostamos da localização, do atendimento e do café da manhã. Os ambientes no térreo são amplos e agradáveis. Não gostamos da cama e o quarto cheirava a mofo. Tive uma crise alérgica no meio da noite, foi muito ruim.
Stayed 1 night in Oct 2023

10/10 Excellent

Monalee

Stayed 1 night in Sep 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Aldo

Stayed 1 night in Aug 2023

8/10 Good

Verified traveller

Business traveller
Liked: Room comfort
Stayed 4 nights in Jul 2023

10/10 Excellent

Claudio Fernando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

10/10 Excellent

Nivaldo

Stayed 1 night in Dec 2022