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Candlewood Suites New Iberia, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Candlewood Suites New Iberia, an IHG Hotel

Front of property – evening/night
Lobby
Fridge, microwave, stovetop, dishwasher
Property amenity
Suite, 1 Bedroom

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Explore the area

Map
2600 Highway 14, New Iberia, LA, 70560
  • Jungle Gardens
    4 min drive
  • Bayou Teche Museum
    4 min drive
  • Books Along The Teche
    4 min drive
  • New Iberia, LA (ARA-Acadiana Regional)
    10 min drive

Room options

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed | Room amenity

Studio Suite, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

Studio Suite, 2 Queen Beds

Studio Suite, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Suite

Standard Suite

Standard Suite

  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

View all photos for Standard Suite, 2 Queen Beds, Accessible (Communications, Mobil, Roll-In Shower)

Standard Suite, 2 Queen Beds, Accessible (Communications, Mobil, Roll-In Shower)

Standard Suite, 2 Queen Beds, Accessible (Communications, Mobil, Roll-In Shower)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed

Studio Suite, 1 Queen Bed

Studio Suite, 1 Queen Bed

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Comm, Mobil, Access Tub)

Combined shower/bathtub, free toiletries, hair dryer, towels

Studio Suite, 1 Queen Bed, Accessible (Comm, Mobil, Access Tub)

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Bedroom, Accessible (Communications, Mobil, Roll-In Shower)

Room, 1 Bedroom, Accessible (Communications, Mobil, Roll-In Shower)

Room, 1 Bedroom, Accessible (Communications, Mobil, Roll-In Shower)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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for 1 night
includes taxes & fees
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About this property

Candlewood Suites New Iberia, an IHG Hotel

Hotel in New Iberia with free parking
Along with a snack bar/deli, this smoke-free hotel has laundry facilities and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, barbecue grills, a picnic area, and a TV in a common area are onsite. Weekly housekeeping is available.
Candlewood Suites New Iberia, an IHG Hotel offers 83 accommodations with coffee/tea makers and hair dryers. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

This New Iberia hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 25+ Mbps. LCD televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

During your stay at Candlewood Suites New Iberia, an IHG Hotel, you'll be within walking distance of Bank St Park. You'll find features like free WiFi in public areas and free self parking, plus a snack bar/deli.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Amenities include a front-desk safe, laundry facilities, and an elevator
  • Just a 3-minute drive from Bank St Park and a few minutes from Bacmonila Park
  • Pets welcome for a fee (restrictions apply)
There's a snack bar/deli on site. WiFi is free in public spaces. Candlewood Suites New Iberia, an IHG Hotel also features barbecue grills, a picnic area, and laundry facilities. Free self parking is available.

This New Iberia hotel is smoke free.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Kitchen
  • Laundry facilities
  • Microwave
  • Fridge
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Housekeeping (weekly)
  • Laundry facilities

Outdoors

  • BBQ grill(s)
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 127
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 66

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Paper towels
  • Fridge
  • Stovetop

More

  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from September 1 2024 to March 1 2025 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.
The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Fitness facility
The following facilities are closed on Friday and Saturday:
  • Fitness facility

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per stay
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood New Iberia
Candlewood Suites Hotel New Iberia
Candlewood Suites New Iberia
New Iberia Candlewood Suites
Candlewood Suites New Iberia Hotel New Iberia
Candlewood Suites New Iberia Hotel
Candlewood Suites Iberia

Candlewood Suites New Iberia, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 114 out of 241 reviews" "
Rating 8 - Good. 72 out of 241 reviews" "
Rating 6 - Okay. 23 out of 241 reviews" "
Rating 4 - Poor. 14 out of 241 reviews" "
Rating 2 - Terrible. 18 out of 241 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Shantel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing is the stove timer did not have a knob. Other than that. Everything was great.
Stayed 6 nights in Jul 2024

2/10 Terrible

Dean

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
STAY AWAY!!!
We made a 4 night reservation based on online photos. When I arrived and saw the condition of this place I didn't feel safe checking in. This hotel is bad. They refused to refund my money. Over $500 wasted; but my safety was more important. On top of everything the staff was extremely rude.
Stayed 4 nights in Jul 2024

4/10 Poor

Willie J

Business traveller, Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2024

2/10 Terrible

Jack

Stayed 1 night in Apr 2024

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

4/10 Poor

Tina

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

2/10 Terrible

HARRIET

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel has mold and the condition is awful.
Stayed 2 nights in Mar 2024

6/10 Okay

shoulanda

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

pat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well worth a stay.
Friendly front desk, clean room and morning coffee. Minor maintenance up keep would have given 5 stars but none of the maintenance affected our stay. Would stay again.
Stayed 1 night in Feb 2024

8/10 Good

Porche'

Hailey was a really great front desk clerk ! Great customer service & very friendly
Stayed 1 night in Jan 2024

10/10 Excellent

Jose

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extra nice property.
Stayed 1 night in Jan 2024

8/10 Good

Edmee

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Nice
Was in town over night, safe place, not new, was comfortable, dog was very pleased. We did have a mold issue in first room given, we moved accross hall to smaller room.
Stayed 1 night in Dec 2023

6/10 Okay

Gary

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Dec 2023

10/10 Excellent

Joe

Stayed 1 night in Nov 2023

2/10 Terrible

Rebecca

Stayed 1 night in Oct 2023

2/10 Terrible

Ray

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Room was grubby with toothpick on the carpet. They gave us another room but it was still very old and worn out. The entire Hotel seemed very dirty and unsanitary. We booked the last minute so we couldn't get our money back however we still chose to leave and booked another hotel down the road. Do yourself a favor and pass this hotel up. It is definitely not the rating that shows in Expedia
Stayed 1 night in Oct 2023

4/10 Poor

Gregory

Disliked: Cleanliness, amenities, property conditions & facilities
We will not stay here again. In town for my aunts funeral. The room was dirty, no towels, water stains on the wall and it stunk. We arrived late or we would have definitely stayed elsewhere. Do not recommend.
Stayed 1 night in Oct 2023

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

2/10 Terrible

Brandi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unhealthy and Disgusting
Upon checking in the clerk told us the elevator was broken and then put us on the 3rd floor. We were put in a room with 2 big canisters of damp-rid and the mold smell was so horrible we were getting sick. My husband went down stairs after 30 minutes of checking in a we were refused a refund so we could go to another hotel. They did put us in the room next door. The smell wasn’t as bad. The pool was full of debris and the pool chairs were in the pool. When asked about the pool the clerk didn’t seem bothered. Sunday morning, no hot water. The 1st floor had a linen bucket to catch the water dripping from an apparent leak. It takes very weak people to refuse a refund to customers who do not want to stay in a hotel full of mold and mildew. That is very unhealthy. Tried calling Kelli and of course there was no answer. We don’t have money to throw away to pay what we paid and then again at another hotel because this hotel can’t fix the problems. That was extremely expensive for the nasty sloppy conditions of this hotel. I expected better from a Candlewood. I did have a reservation for festival weekend but that has been cancelled and we will be staying elsewhere because there is no way we can do that to ourselves again. I will be taking every avenue possible to be refunded for our stay as the conditions are not up to code. It’s honestly disgusting that this hotel is operating in these conditions. We will never stay here again. It’s definitely not worth the price and your health.
Stayed 1 night in Sep 2023

10/10 Excellent

ALTON

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
WORKOUT EQUIPMENT NEED TO BE UPDATED AND FIXED.
Stayed 2 nights in Jul 2023

4/10 Poor

Kevin

Stayed 1 night in Jul 2023

8/10 Good

Tod

Stayed 2 nights in Jul 2023

10/10 Excellent

Theo

Stayed 1 night in Jun 2023

8/10 Good

Danielle

Stayed 2 nights in Jun 2023

2/10 Terrible

Lillie Hurt

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It was convenient for the function we attended. Hall flooring poor. Elevator old. Furniture in rooms old and worn. Linen had moldy smell, one mattress had blood stain. We had to take our soiled towels to front desk !
Stayed 3 nights in Apr 2023