Dorsett Grand Labuan

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Dorsett Grand Labuan

Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers
Staircase
2 bars/lounges, poolside bar
2 bars/lounges, poolside bar
Front of property – evening/night

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Hot tub
  • Bar
  • Room service
  • Gym
  • Breakfast available

Explore the area

Map
462 Jalan Merdeka, Labuan, Sabah, 87029
  • Financial Park
    2 min walk
  • Labuan Museum
    4 min walk
  • Uncle BOB
    1 min walk
  • Labuan (LBU)
    4 min drive

Room options

Executive Room

  • 36 sq m
  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

Deluxe Room

  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Premier Suite (1 King Bed)

  • 64 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

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About this property

Dorsett Grand Labuan

Luxury hotel with bars and a fitness center
Along with an outdoor pool, this smoke-free hotel has a restaurant and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a poolside bar, and a sauna are onsite.
Dorsett Grand Labuan offers 180 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Each accommodation is individually furnished. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

This Labuan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.
During your stay at Dorsett Grand Labuan, you're just a quick walk from Financial Park. Enjoy features like free WiFi in public areas and free self parking, plus 2 bars.
  • Free WiFi
  • Free self parking and extended parking
  • Enjoy a bite to eat at Victoria Brasserie, a buffet restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the spa tub
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and a sauna
  • Steps from Financial Park and 13 minutes by foot from Labuan International Sea Sport Complex
Dorsett Grand Labuan offers its guests a children's pool, an outdoor pool, a spa tub, and a sauna. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 7556 square feet (702 square meters) and includes conference space. A fitness center, a terrace, and multilingual staff are also featured at the luxury Dorsett Grand Labuan. Self parking is free.

This 5-star Labuan hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.
Victoria Brasserie - This buffet restaurant specializes in international cuisine and serves breakfast only.
Lobby Lounge - Onsite bar. Open daily.
Late night fare is available from 24-hour room service.

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: MYR 42 for adults and MYR 28 for children
  • 1 restaurant
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Victoria Brasserie
  • Lobby Lounge

Things to do

  • Children's pool
  • Fitness centre
  • Outdoor pool
  • Sauna
  • A hot tub

Family friendly

  • Children's pool
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space (7556 square feet)
  • Meeting rooms

Outdoors

  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Guidebooks/recommendations
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Check-in hours extends exactly 24-hours from check-in to check-out time.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 170.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 42 for adults and MYR 28 for children
  • Rollaway bed fee: MYR 170.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Grand Dorsett Labuan
Grand Dorsett Labuan Hotel
Grand Dorsett Hotel Labuan
Grand Dorsett Labuan Hotel Labuan Island
Labuan Sheraton
Dorsett Grand Labuan Hotel
Dorsett Grand Labuan Hotel
Dorsett Grand Hotel
Dorsett Grand Labuan
Dorsett Grand
Dorsett Grand Labuan Labuan
Dorsett Grand Labuan Hotel Labuan

Dorsett Grand Labuan Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 43 out of 138 reviews" "
Rating 8 - Good. 64 out of 138 reviews" "
Rating 6 - Okay. 23 out of 138 reviews" "
Rating 4 - Poor. 6 out of 138 reviews" "
Rating 2 - Terrible. 2 out of 138 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Melvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Janice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grand old hotel with excellent staff. Though certain areas are showing there age the overall experience was wonderful. I personally love the detailed woodwork, marble and grand staircases. Room was large with a conformable bed. Staff were very helpful, thank you to Irvilla, Danial and Merza fir all you help and thoughtfulness. Breakfast was presented beautifully with plenty of options. Overall a great experience.

8/10 Good

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location overlooking Times Square and only a few mins walk into the centre of Victoria where you’ll find lots of bars, restaurants and shops etc. Good WiFi in rooms. Rooms are a little old/tired around the edges but extremely comfortable and a great size. It’s a shame that the small balcony is frequently visited by pigeons who like to leave their mark. Overall, a great stay.
Stayed 1 night in Jan 2024

10/10 Excellent

Hussain munawer bin

Stayed 1 night in Nov 2023

10/10 Excellent

Terence

Travelled with family
Liked: Staff & service, amenities
There was a problem with bathroom cleanliness on arrival - this was dealt with effectively and not an ongoing problem. Building having a re-paint: front done and looks good; back will look equally white fresh when finished.
Stayed 8 nights in Nov 2023

6/10 Okay

Alain

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for some, not far to airport (but Labuan is quite small) Property have seen better days, hotel is aging and it shows, even if it is well cleaned. But there is not really a choice in Labuan.
Stayed 2 nights in Jul 2023

6/10 Okay

William

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Old hotel. Better options elsewhere within easy walking distance to dining and shopping.
Stayed 2 nights in Jul 2023

8/10 Good

ANUAR

Stayed 1 night in May 2023

2/10 Terrible

Calvin

Stayed 2 nights in Dec 2022

6/10 Okay

JEAN-PIERRE

Stayed 2 nights in Nov 2022

8/10 Good

ANUAR

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel, good location and friendly staff.
Stayed 1 night in Sep 2022

8/10 Good

Timothy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2022

6/10 Okay

Patrice

Business traveller
Disliked: Property conditions & facilities
Only for one night
this hotel need renovation ....
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 2 nights in Jan 2020

4/10 Poor

Verified traveller

Travelled with partner
The package given wasnt according to my booking and what I paid for.Pls check and revert to my my original booking package
Stayed 3 nights in Jan 2020

6/10 Okay

Kee joon

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
From my previous stay at this hotel 5 years ago, the condition and up keeping has deteriorated badly. Carpets are worn and pillows smell. The bath towels are pretty torn and worn! I don’t call this a 5-star rating but more of a 4-star rating hotel. Very poor standards
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fine place for a relaxing stop over. Especially just lazing by the pool.
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019

10/10 Excellent

Mohsin

Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only 5 minit walking to mall
Stayed 3 nights in Aug 2019

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel
Very spacious room with wonderful views over the harbour. The bed was very comfortable and the aircon was quiet and kept the room the right temperature. The bathroom had everything we needed and there were plenty of sockets everywhere which is hard to find in hotels sometimes. The location is good with a big shopping mall opposite and the town centre is within walking distance. Plenty of bars and restaurants to choose from within the hotel and others nearby. All in all a very pleasant stay.
Stayed 2 nights in Aug 2019

4/10 Poor

Erich

Liked: Cleanliness, staff & service, room comfort
Poor fitness center
The hotel has many signs of wear and tear. The room was nice bed was comfortable and a/c was good. The fitness center was run down and much of the equipment did not work correctly.
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
still the best hotel in Labuan due to its : 1. location. 2. Caring hotel staff 3. Comfortable bed 4. Good room ambient Nevertheless, the swimming pool needs to be imporoved
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff
Stayed 1 night in May 2019