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San Rafael Ecolodge

5.0 star property
VIP Access

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Photo gallery for San Rafael Ecolodge

Villa Oso Perezoso Aire Acondicionado | View from room
Outdoor pool, open 9:00 AM to 7:00 PM, pool loungers
Villa Tucano Aire Acondicionado | View from room
Apart. Búho Aire Acondicionado
Food court

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast included
  • Pool
  • Room service
  • Spa
  • Laundry

Explore the area

Map
La Tigra, San Carlos, La Tigra, Alajuela
  • Children's Eternal Rainforest
    ‪10 min drive‬
  • Proyecto Asis
    ‪12 min drive‬
  • La Fortuna Waterfall
    ‪35 min drive‬
  • La Fortuna (FON-Arenal)
    ‪32 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Apart. Morpho Aire Acondicionado

1 bedroom, premium bedding, pillow-top beds, individually decorated

Apart. Morpho Aire Acondicionado

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Apart. Búho Aire Acondicionado

Apart. Búho Aire Acondicionado

Apart. Búho Aire Acondicionado

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Mountain View

Double Room, Mountain View

Double Room, Mountain View

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Apart. Ardilla Aire Acondicionado

Apart. Ardilla Aire Acondicionado

Apart. Ardilla Aire Acondicionado

  • 19 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Villa Oso Perezoso Aire Acondicionado

Villa Oso Perezoso Aire Acondicionado

Villa Oso Perezoso Aire Acondicionado

  • 90 sq m
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bed, 1 Large Twin Bed and 1 Twin Sofa Bed

Panoramic Apartment, 1 Double Bed

  • 30 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

Villa, 2 Bedrooms, Lake View

  • 3 sq m
  • Lake view
  • Sleeps 4
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Apart. Yigüirro Aire Acondicionado

1 bedroom, premium bedding, pillow-top beds, individually decorated

Apart. Yigüirro Aire Acondicionado

  • 25 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Villa, 2 Bedrooms, Mountain View

  • 3 sq m
  • Mountain view
  • Sleeps 5
  • 2 Queen Beds OR 1 Twin Bed

View all photos for Apart. Armadillo Aire Acondicionado

1 bedroom, premium bedding, pillow-top beds, individually decorated

Apart. Armadillo Aire Acondicionado

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

Apartment, 1 Bedroom, Mountain View

  • 3 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Triple Room, Courtyard View

1 bedroom, premium bedding, pillow-top beds, individually decorated

Standard Triple Room, Courtyard View

  • 19 sq m
  • Sleeps 3
  • 1 Twin Bed OR 1 Twin Bunk Bed

Apartment, 1 Bedroom, Mountain View

  • 2 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

Apartment, 1 Bedroom, Mountain View

  • 2 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Villa Tucano Aire Acondicionado

Villa Tucano Aire Acondicionado

Villa Tucano Aire Acondicionado

  • 60 sq m
  • Lake view
  • Sleeps 5
  • 1 Queen Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Room, 2 Queen Beds, River View

Room, 2 Queen Beds, River View

Room, 2 Queen Beds, River View

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Apart. Oso Hormiguero Aire Acondicionado

Apart. Oso Hormiguero Aire Acondicionado

Apart. Oso Hormiguero Aire Acondicionado

  • 19 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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includes taxes & fees
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About this property

San Rafael Ecolodge

Luxury hotel with free breakfast and spa services
An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a poolside bar, a snack bar/deli, and massage/treatment rooms. Housekeeping is available on request.
San Rafael Ecolodge offers 5 air-conditioned accommodations, which are accessible via exterior corridors and feature private pools and coffee/tea makers. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. This La Tigra hotel provides complimentary wired and wireless Internet access.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and printers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.
During your stay at San Rafael Ecolodge, you'll be close to Proyecto Asis. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Drinking and dining options include a restaurant, a poolside bar, and a bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes bike rentals
  • 10 minutes by car from Children's Eternal Rainforest and 12 minutes from Proyecto Asis
  • Airport and local-area shuttle service available for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business center and a meeting room are available. Event space at this hotel measures 646 square feet (60 square meters) and includes conference space. An outdoor pool, spa services, and a terrace are also featured at the luxury San Rafael Ecolodge. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Self parking is free.

This 5-star La Tigra hotel is smoke free.

Guests are served free continental breakfast daily from 7:00 AM to 9:00 AM.
Colibrí Restaurant - Onsite family restaurant.
Late night fare is available from room service (during limited hours).

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 7:00 AM–9:00 AM
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Colibrí Restaurant

Things to do

  • Arcade/games room
  • Art gallery
  • Bike rentals
  • Bike parking
  • Farming classes
  • Outdoor pool
  • Spa services
  • Winery release events

Family friendly

  • Arcade/games room
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (646 square feet)
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sunloungers
  • Terrace
  • Vegetable garden

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Treatment room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Front entrance ramp
  • No lift (single-level property)
  • Smooth flooring in room
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 120
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)

More

  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Bingo
  • Books
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • Games
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • Mosquito nets
  • Romance packages available
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Fan
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea filters (reusable)
  • Coffee/tea maker
  • Electric kettle

More

  • Access via exterior corridors
  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Local maps
  • Printer
  • Private pool
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Contactless check-in available
Late check-in subject to availability
Late check-in fee: USD 45 for check-in between 7:30 PM and 10:30 PM

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:30 AM - 10:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:30 AM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at San Rafael Ecolodge

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 170 per vehicle (one-way)
  • Late check-in fee: USD 45 for check-in between 7:30 PM and 10:30 PM
  • Towels fee: USD 5 per person, per stay (or guests may bring their own)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the hot springs
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
San Rafael Ecolodge offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 8:30 AM - 10:30 PM.
Guests arriving after 8:30 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 9:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Villas San Rafael Natural Paradise Resort La Tigra
Villas San Rafael Natural Paradise Resort
Villas San Rafael Natural Paradise La Tigra
Rafael Natural Paradise Tigra
San Rafael Boutique
San Rafael Ecolodge Hotel
San Rafael Ecolodge La Tigra
San Rafael Ecolodge Hotel La Tigra
Villas San Rafael Natural Paradise Resort

San Rafael Ecolodge Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 15 out of 21 reviews
Rating 8 - Good. 4 out of 21 reviews
Rating 6 - Okay. 1 out of 21 reviews
Rating 4 - Poor. 1 out of 21 reviews
Rating 2 - Terrible. 0 out of 21 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

Sean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hosts were super nice and helpful, the area was beautiful and very clean. They have the cutest dog who is super friendly well trained and loves to play. The pool was very clean. House was nice, but the bathroom door in the house we stayed at was very hard to close. There was also a hole where a lizard crawled through. Didn’t both us much though because besides that the place and hosts were lovely and we had a great stay!
Stayed 1 night in Aug 2024

8/10 Good

Kerry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, extremely hospitable and helpful. Great food; we ate breakfast and dinner there. So nice to hear the river and the wildlife at night, just outside the hotel. A little far removed from the main town of La Fortuna (took about half an hour to get there) but that suited us fine.
Stayed 2 nights in Feb 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Giovanni and his staff were terrific.
Stayed 2 nights in Feb 2024

10/10 Excellent

Victor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay about 30 min drive from busy and touristy La Fortuna town. The hosts were phenomenal: accommodating, friendly, everything was taken care of. Great homemade food! What a wonderful stay, will return in the future for sure.

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitality is a top priority here. All our wishes were immediately fulfilled by Giovanni and his staff, whether it was about eating or laundry. The apartment had everything it needed, everything was very clean and the beds were comfortable. The location is quiet, the garden beautiful and supermarkets are nearby. Me and my daughters would come back any time.
Stayed 2 nights in Aug 2023

10/10 Excellent

Samantha

Stayed 1 night in Jun 2023

6/10 Okay

Michael

Travelled with family and small children
Liked: Cleanliness, staff & service
Just be aware it is not air conditioned, which is not needed but some Americans might feel they need that. It was comfortable, people were so kind and the place was super clean. it is in the rain forest area, the beauty is beyond belief. Great food was served. Overall I would give a high score but with how most rate it would be a 3 because of everything they want. If you want to get away, and relax and not deal, well come here, lay back and let go.
Stayed 2 nights in Mar 2022

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm not one to overpraise and, frankly, I'm wary of overly-positive reviews. But SR Ecolodge exceeded all expectations. Splendid location, superb family-type service, away from the crowd. Couldn't be happier. Thank you Giovani and Louis!
Stayed 5 nights in Mar 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
What a delightful experience and stay at Villas San Rafael. The love of being a host exudes from Giovanni. Both he and Luis are so hospitable and are on site 24/7 to make sure you have the most pleasant experience possible. Giovanni loves cooking and his meals are prepared with joy. No need to worry about eating, they can do it all here. Our family loved staying there and enjoying the pool, nature & warm showers....yes, they have hot showers! This place is perfect for families and groups, and designed so well that you can stay outdoors & still enjoy nature while it’s raining. Villas San Rafael is also close enough to enjoy all the activities around Arenal. Luis can book excursions for you. My nine year-old gives them 5 Stars!
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Crickets and cicadas and frogs! The most beautiful jungle symphony every day around happy hour!
Stayed 10 nights in Mar 2019

4/10 Poor

Verified traveller

Liked: Property conditions & facilities, room comfort
The villas are located about
Stayed 2 nights in May 2018

10/10 Excellent

Gwendal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place, super services
Giovanni and Luis are super welcoming, helpful and flexible. Their place is really unique in the region, quiet and confortable. We truly enjoyed our stay at San Rafael.
Stayed 3 nights in Apr 2024

8/10 Good

Martins

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Un petit détour en allant vers la Fortuna… Un endroit paisible et reposant avec un accueil très attentionné et chaleureux de la part de Giovanni et Luiz.
Stayed 2 nights in Mar 2023

10/10 Excellent

Juan Manuel

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
a mi familia y a mi nos gusto mucho el hotel en todos los aspectos, el señor Giovanny es un gran anfitrión.
Stayed 2 nights in Jul 2022

10/10 Excellent

Yaritza

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar para pasar en familia un servicio muy limpio y amables recomendado .
Stayed 1 night in Feb 2022

10/10 Excellent

MANUEL

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un lindo lugar y muchos sitios que visitar cerca del hotel
Stayed 2 nights in Feb 2022

8/10 Good

David, San Jose, Costa Rica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy relajante
El bosque alrededor de las habitaciones brinda un ambiente muy relajente sin ruidos externos a las naturaleza
Stayed 1 night in Feb 2018

10/10 Excellent

David Cruz, Herrdia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Linda vista al bosque
Linda estadia y muy relajado. Se observan varios animales entre ellos colibri y ranas
Stayed 1 night in Jul 2017