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Hotel Puclaro

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Puclaro

Blackout curtains, free cots/infant beds, free WiFi, bed sheets
Outdoor pool, pool umbrellas, pool loungers
Exterior
Exterior
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Spa
  • Hot tub
  • Breakfast available
  • Pool
  • Housekeeping
  • Free WiFi

Explore the area

Map
Marcelo Olivares 133, Gualliguaica S/N, Valle del Elqui, Vicuña, Coquimbo, 1760000
  • Elqui Valley
    7 min drive
  • Puclaro Dam
    9 min drive
  • Posada Elqui Lombo
    1 min walk
  • La Serena (LSC-La Florida)
    47 min drive

Room options

View all photos for Panoramic Cabin, Multiple Beds, Lake View, Lakeside

Terrace/patio

Panoramic Cabin, Multiple Beds, Lake View, Lakeside

  • 50 sq m
  • Lake view
  • Sleeps 6
  • 1 Queen Bed, 1 Twin Bunk Bed and 1 Twin Trundle Bed

View all photos for Panoramic Triple Room, 1 Bedroom, Lake View, Lakeside

View from room

Panoramic Triple Room, 1 Bedroom, Lake View, Lakeside

  • 15 sq m
  • Lake view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Panoramic Double Room, 1 Bedroom, Lake View, Lakeside

View from room

Panoramic Double Room, 1 Bedroom, Lake View, Lakeside

  • 15 sq m
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Panoramic Triple Room, 1 Bedroom, Lake View, Lakeside

View from room

Panoramic Triple Room, 1 Bedroom, Lake View, Lakeside

  • 15 sq m
  • Lake view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Panoramic Double Room, 1 Bedroom, Lake View, Lakeside

View from room

Panoramic Double Room, 1 Bedroom, Lake View, Lakeside

  • 15 sq m
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Panoramic Double Room, 1 Bedroom, Lake View, Lakeside

View from room

Panoramic Double Room, 1 Bedroom, Lake View, Lakeside

  • 15 sq m
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Panoramic Cabin, Multiple Beds, Lake View, Lakeside

Terrace/patio

Panoramic Cabin, Multiple Beds, Lake View, Lakeside

  • 50 sq m
  • Lake view
  • Sleeps 6
  • 1 Double Bed, 1 Twin Bunk Bed and 1 Twin Trundle Bed

View all photos for Panoramic Triple Room, 1 Bedroom, Lake View, Lakeside

View from room

Panoramic Triple Room, 1 Bedroom, Lake View, Lakeside

  • 15 sq m
  • Lake view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Panoramic Double Room, 1 Bedroom, Lake View, Lakeside

View from room

Panoramic Double Room, 1 Bedroom, Lake View, Lakeside

  • 15 sq m
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Panoramic Cabin, Multiple Beds, Lake View, Lakeside

Terrace/patio

Panoramic Cabin, Multiple Beds, Lake View, Lakeside

  • 50 sq m
  • Lake view
  • Sleeps 6
  • 1 Queen Bed, 1 Twin Bunk Bed and 1 Twin Trundle Bed

View all photos for Panoramic Cabin, Multiple Beds, Lake View, Lakeside

Terrace/patio

Panoramic Cabin, Multiple Beds, Lake View, Lakeside

  • 50 sq m
  • Lake view
  • Sleeps 6
  • 1 Queen Bed, 1 Twin Bunk Bed and 1 Twin Trundle Bed

View all photos for Panoramic Triple Room, 1 Bedroom, Lake View, Lakeside

View from room

Panoramic Triple Room, 1 Bedroom, Lake View, Lakeside

  • 15 sq m
  • Lake view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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About this property

Hotel Puclaro

Mediterranean hotel with spa services and an outdoor pool
Along with an outdoor pool, this hotel has a spa tub and spa services. Free WiFi in public areas and free self parking are also provided. Additionally, a microwave in a common area, a refrigerator in a common area, and a garden are onsite.
Hotel Puclaro offers 12 accommodations with blackout drapes/curtains. This Vicuña hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Bathrooms include showers with rainfall showerheads. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
An outdoor pool and a spa tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include sports massages and massages.
During your stay at Hotel Puclaro, you'll be close to Puclaro Dam. Free WiFi in public areas, free self parking, and an outdoor pool are available.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the spa tub
  • Amenities include meeting rooms, a multilingual staff, and a terrace
  • Onsite recreation includes bike rentals
  • 7 minutes by car from Elqui Valley and 9 minutes from Puclaro Dam
Hotel Puclaro offers its guests an outdoor pool and a spa tub. Public spaces have free WiFi. Business amenities include meeting rooms and coworking spaces. Spa services, a terrace, and barbecue grills are also featured at Hotel Puclaro. Self parking is free.

Smoking is allowed in designated areas at this Mediterranean Vicuña hotel.

For a fee, guests can enjoy cooked-to-order breakfast daily from 9:00 AM to noon.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee daily 9:00 AM–noon: USD 12 for adults and USD 12 for children

Things to do

  • 24-hour pool access
  • Bike rentals
  • Outdoor pool
  • Spa services
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Outdoor pool

Guest services

  • Daily housekeeping
  • Multilingual staff

Business services

  • Coworking spaces
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage - sports

Accessibility

  • This property does not have any lifts

More

  • Designated smoking areas
  • Shared microwave
  • Shared fridge

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 12 for adults and USD 12 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival.

We should mention

  • Pool access is available 24-hours a day.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Puclaro Vicuna
Puclaro Vicuna
Hotel Puclaro Hotel
Hotel Puclaro Vicuña
Hotel Puclaro Hotel Vicuña

Hotel Puclaro Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 35 out of 64 reviews" "
Rating 8 - Good. 16 out of 64 reviews" "
Rating 6 - Okay. 6 out of 64 reviews" "
Rating 4 - Poor. 4 out of 64 reviews" "
Rating 2 - Terrible. 3 out of 64 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Patricio

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Expedia shall regulate more these offerings . Limited heating and and healthy using kerosene inside the rooms . Total lack of service if you arrive after 8 pm. No towels and no WIFI in an area with very low internet celular service
Stayed 1 night in Jul 2024

10/10 Excellent

JAMES

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exactly what we wanted - room for a group, private outdoor area, a beautiful view, and charming hosts
Stayed 1 night in Aug 2023

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended!
Beautiful and clean! Slept like a baby. It was offseason and I was the only one there so I can only speak for the room which comes highly recommended.
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Stayed 2 nights in Dec 2019

6/10 Okay

Jordi

Liked: Cleanliness
Disliked: Room comfort
Great location for fans of SUP, kite-wind Surfers
Let’s put the positives first: there couldn’t be a more jovial, positively minded staff with enormous desire to be helpful. The location is fabulous for SUP, kite and wind surfing fans, since the lake’s surface always stays flat, without a ripple. SUP fans have the ideal conditions in the morning hours, with the constant western wind will come up in the afternoon to the delight of surfers. We are a “mature” couple and albeit we enjoyed the frat atmosphere, we missed a more ample room where we could walk without tripping over our suitcases, or a bathroom with sufficient room to sit down... There’s no restaurant, or anything close to it. There’s communal kitchen, communal refrigerator, communal grill, etc. you are absolutely and completely on your own. Must add that the current management making a sincere effort to improve the conditions. They provide astronomical sessions for the guests, beer tasting, etc. great folks. One last observation: there’s no elevator, but a steep, rocky stairs for you to negotiate with your suitcases.
Stayed 2 nights in Nov 2019

10/10 Excellent

Alvaro

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Tamar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Place to Relax and Have Fun!
We stayed at the Hotel Puclaro during our recent trip to Chile to view the eclipse, and had the best time! The hotel is situated in a gorgeous, natural area, and though we are not windsurfers (we can imagine how fabulous this hotel would be if we were) we loved how connected to the outdoors this hotel is. The rooms (called "cubes") are small like advertised but they were big enough for the two of us, and very clean and comfortable with excellent mattresses, luxurious pillows, 100% cotton sheets and gorgeous views of the lake below. We used the shared kitchen which was well organized and fully stocked with basics like coffee, tea, salt, oil, sugar, etc. and enjoyed connecting with other guests in the common areas. We also loved sitting in the hot tub at night and staring at the Milky Way and Southern Cross above. What a treat! The hotel was run by a lovely couple who made sure we had everything we needed, and we are grateful to them for providing us with such a comfortable and memorable stay during our trip. We definitely recommend this hotel if you are looking for an experience that gives you indoor comfort with full connection to the great outdoors. It's a great place to "get away from it all."
Stayed 4 nights in Jun 2019

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay in the Elqui Valley
Amazing stay at hotel puclaro. This is a gem hidden near the best lake of chile to kite surf. The rooms are super cute, clean and have everything that you need. The vibe is awesome and staff super helpful. We wish we could have stayed longer.
Stayed 1 night in Jan 2019

8/10 Good

Nia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely views
Lovely stay, shame it was only one night. Great hot tub also. Will come again.
Stayed 1 night in Dec 2018

10/10 Excellent

Joan, Flirida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible amazing views!!
We happened upon this Gem of a location!! It sits on the side of a mountain with views of a most amazing Reservoir. You can lay on your bed and watch the kite surfers! The rooms are tiny but very clean. They are meant for only sleeping or resting. There is a delightful kitchen to prepare your own meals with a refrigerator and stove in a common kitchen. We are not kite surfers but they are wonderful to watch! Vicuna, Pisco, and vineyards are nestled in most valleys. The night sky and observatories are a must visit although happen late night early morning hours. Valle de Elqui is a beautiful place, Hotel Puclaro is a compliment to the area!!!! Never had a better view from my room!!!
Stayed 2 nights in Feb 2018

8/10 Good

Claudia

Stayed 1 night in Nov 2023

2/10 Terrible

Manuel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NO VAYAN, publicidad engañosa y mala atención
NO VAYAN, no es un hotel 4 estrellas se acerca mas a un hostal de segunda, publicidad engañosa el embalse no tiene agua hace 5 años, no cumple con lo que promete el anuncio, no hay vista prometida, no hay servicio de hotel, no funciona la tinaja, el vehiculo lo tuvimos que dejar en la calle, mala recepción, sin seguridad, una escalera que no es apta para niños, personas mayores o con algun problema físico, los cubos (habitación) sin ventilecion y un olor insoportable, sin lugar para dejar bolsos o maletas baño diminuto y para coronar nuestra estadia el dia de salida comenzaron a molestar y presionar a las 9:00 AM y a las 10:30, Veronica me llamo para presionar mi salida siendo el check out a las 11:00 indicando que las mucamas estaban esperando para limpiar y eramos los unicos en el lugar, mala y una experiencia desagradable en todos los aspectos, NO VAYAN.
Stayed 3 nights in Oct 2023

4/10 Poor

Marcelo

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Pésimo el hotel, no fue para nada grato hospedarse
Publicidad engañosa, el lugar no es como se muestra en Internet, hay que dejar el auto afuera (en la calle), no tiene estacionamiento privado como me habían dicho, es muy complicado llevar y traer las cosas entre el auto y el cubo, ya que hay que recorrer un tramo largo y subir y bajar escaleras muy peligrosas, en el cubo no hay aire acondicionado, tanto en el día como en la noche es muy caluroso, en la noche no pudimos dormir bien por el calor y los zancudos (muchos) que andaban. La relación precio calidad es pésima, por ningún motivo lo recomiendo
Stayed 1 night in Feb 2023

8/10 Good

Rosemarie

Travelled with family
Liked: Property conditions & facilities, room comfort
Experiencia en un no hotel
Fue una experiencia distinta. No era facil de encontar personas de la administración. Como recomendación a quienes vayan al lugar. Lleven Raid para arañas y mata zancudos. Ya que al mover almohadas salieron un par de arañas. Revisen las camas por seguridad. Como es un espacio muy reducido quedan las camas pegadas a los muros. Por lo demas es un lugar muy tranquilo y con buen ambiente entre huespedes.
Stayed 2 nights in Feb 2023

8/10 Good

sergio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
muy buena disposición del administrador, siempre disponible a solucionar y responder
Stayed 4 nights in Jul 2022

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel Puclaro Genial
muy buena experencia todo para descansar y desconectarse
Stayed 2 nights in Jun 2022

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extraordinario Lugar!
Muy buena experiencia! un lugar acogedor y vista privilegiada al embalse. Nos encantaron los Cubos y áreas comunes como la piscina, quincho, hot tub. También las noches entretenidas, en un espacio mágico con la exquisita comida de su Food Truck. Atención atención excepcional de Verónica y Carolina. Un lugar ideal para los amantes del windsurf. Absolutamente recomendable!
Stayed 1 night in Feb 2022

4/10 Poor

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

María José

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente lugar!
Excelente ubicación, atención y preocupación de sus dueñas ideal para ir a desconectarse nos encantaron los cubos, vista directa al embalse y en la noche el silencio y las estrellas que veíamos desde la ventana cenital del cubo le dan un toque muy mágico que solo se vive en Puclaro. Áreas comunes limpias, ordenadas y todo mantenido muy bien. Absolutamente recomendable y visitable en una nueva ocasión!
Stayed 2 nights in Feb 2022

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estacionamiento gratis (condicional)
Muy buen lugar , al lado de la playa y contiguo a bares y restorantes. Estacionamiento gratis dice …pero son limitados si no hay cupo cuando llegues y deberás quedarte estacionado afuera. (Al menos yo lo dejé afuera y no pasó nada)
Stayed 1 night in Feb 2022

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Stayed 1 night in Feb 2022

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Feb 2022