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Hotel Costa Real

3.5 star property

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Photo gallery for Hotel Costa Real

Terrace/patio
Minibar, in-room safe, desk, rollaway beds
Breakfast, lunch and dinner served
Reception
Front of property – evening/night

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
Francisco de Aguirre 170, La Serena, Coquimbo, 1710971
  • Jardin del Corazon
    ‪3 min walk‬
  • Casa Gabriel Gonzalez Videla Historical Museum
    ‪5 min walk‬
  • Kokoro No Niwa Japanese Garden
    ‪6 min walk‬
  • La Serena (LSC-La Florida)
    ‪13 min drive‬

Room options

View all photos for Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 2 Single Beds

Standard Double Room, 2 Single Beds

Standard Double Room, 2 Single Beds

  • Sleeps 3
  • 2 Twin Beds

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Exterior

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4.3 out of 5, Excellent, (326)
The price is €112
for 1 night
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About this property

Hotel Costa Real

Hotel in La Serena with free breakfast and a 24-hour front desk
Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. Free full breakfast and free WiFi in public areas are also provided. Other amenities include a business center, concierge services, and dry cleaning.
Hotel Costa Real offers 51 accommodations with minibars and safes. Flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided daily.

During your stay at Hotel Costa Real, you're just a quick walk from Jardin del Corazon. You'll find features like free breakfast and free WiFi in public areas, plus a restaurant.
  • Free full breakfast served daily
  • Free WiFi and wired Internet
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Steps from Kokoro No Niwa Japanese Garden and Parque Japones Kokoro No Niwa
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi and wired Internet are free in public spaces.

Business amenities include a business center and meeting rooms. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Hotel Costa Real.

This 3.5-star La Serena hotel is smoke free.

Guests are served free full breakfast daily from 7 AM to 10:30 AM.
El Gran Gabito - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • No on-site parking available

Food and drink

  • Free full breakfast available daily 7 AM–10:30 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • El Gran Gabito

Family friendly

  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Tour/ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Portable fan
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Minibar

More

  • Desk
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Costa Real

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CLP 32 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CLP 32 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Costa Real La Serena
Costa Real La Serena
Costa Real
Hotel Costa Real Hotel
Hotel Costa Real La Serena
Hotel Costa Real Hotel La Serena

Hotel Costa Real Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 28 out of 57 reviews
Rating 8 - Good. 19 out of 57 reviews
Rating 6 - Okay. 5 out of 57 reviews
Rating 4 - Poor. 2 out of 57 reviews
Rating 2 - Terrible. 3 out of 57 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

David John Clarence

Business traveller
Liked: Cleanliness, staff & service
Ok, plain but friendly staff and helpful. No water last day was a pain.
Stayed 2 nights in Jun 2024

6/10 Okay

Mark

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
A bit run down...
The Costa Real is quite down at the heels. The lobby is pleasant enough and the staff very accommodating. But the place is in sore need of a sprucing up. By the way, there was no air conditioning in my room. With the window open, I was hardly lulled to sleep by the noise of the street below.
Stayed 1 night in Mar 2023

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick Stay in La Serena
Good location, great service and great value
Stayed 1 night in Apr 2022

2/10 Terrible

Verified traveller

Travelled with family, Business traveller
Disliked: Cleanliness, property conditions & facilities
I did ask them several questions, answers were not true
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to central locations, good wifi, but no tea and coffee making facilities in the room.
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Stayed 1 night in May 2019

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

10/10 Excellent

Rafael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Muchas gracias, muy buena atención.
Stayed 3 nights in Oct 2024

10/10 Excellent

RODRIGO ANTONIO

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Alejandro

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
seria conveniente que mejoraran el wifi y que las habitaciones tuvieran aire acondicionado
Stayed 4 nights in Feb 2024

8/10 Good

Claudio

Liked: Cleanliness, staff & service, room comfort
Mal funcionamiento de cortina metalica
La ventana de la habitación no se pudo abrir, la cortina metálica de protección.
Stayed 1 night in Sep 2023

10/10 Excellent

Andreina

Stayed 1 night in Sep 2023

8/10 Good

jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personal amable
Camas comodas, ubicacion cerca del centro pero lejos de la playa. Todo limpio y el personal muy amable. Lo unico que no nos gusto fue que en la ducha se salia mucho el agua y el ruido desde la calle, pero el resto todo bien.
Stayed 3 nights in Aug 2023

8/10 Good

ROBERT MATTHEW

Stayed 1 night in Nov 2022

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy contenta.
Stayed 11 nights in Jun 2022

8/10 Good

TONNY

Business traveller
Liked: Cleanliness, staff & service
Todo Bien
Todo Bien
Stayed 1 night in Jun 2022

2/10 Terrible

Daniel

Stayed 1 night in Jun 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel, muy limpio y las recepcionistas muy amable.
Stayed 4 nights in May 2022

4/10 Poor

Zoila

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 5 nights in Mar 2022

10/10 Excellent

Alejandro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastisk oplevelse..
Stayed 5 nights in Feb 2022

10/10 Excellent

Carolina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente precio v/s calidad
Muy buen hotel, bien ubicado y el personal muy amable. Tienen buenos protocolos para prevención en tiempos de pandemia
Stayed 1 night in Jan 2022

2/10 Terrible

Gustavo

Liked: Cleanliness
Disliked: Staff & service, room comfort
Hotel no recomendable
No existe atención pensada en el cliente. Mi reserva incluida impuestos y cargos, aun así el hotel cobro otros impuestos, al mostrarles el detalle de mi reserva, la desestimaron, dieron escusa tras escusa que ni ellos estaban convencidos. Finalmente la respuesta que me dieron era que me tenia que entender con la plataforma. Ninguna consideración con el cliente. Y para colmo, quisieron cobrar un consumo del frigobar que no realice. Una decepcionante experiencia,
Stayed 1 night in Jan 2022

10/10 Excellent

Marcela

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Mauricio

Stayed 1 night in Dec 2021

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo lo que se necesita.
Hotel tranquilo. Muy buena la atención del personal. El desayuno bien rico y variado. Relación precio calidad muy bueno.
Stayed 2 nights in Dec 2021