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Volcano Lodge Hotel & Thermal Experience

4.0 star property
VIP Access

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Photo gallery for Volcano Lodge Hotel & Thermal Experience

Terrace/patio
Games room
4 outdoor pools, pool umbrellas, pool loungers
Hot springs
Aerial view

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • 24/7 front desk
  • Room service
  • Housekeeping

Explore the area

Map
7 Km West From La Fortuna, La Fortuna, Alajuela, 50-4417
  • Arenal Natura Ecological Park
    ‪3 min walk‬
  • Go Adventure Park
    ‪6 min walk‬
  • Los Lagos Hot Springs
    ‪15 min walk‬
  • La Fortuna (FON-Arenal)
    ‪11 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Double Room, 1 King Bed

Junior Double Room, 1 King Bed

Junior Double Room, 1 King Bed

  • 54 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

In-room safe, desk, blackout curtains, iron/ironing board

Superior Room, 2 Double Beds

  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room (Thermal)

Superior Room (Thermal)

Superior Room (Thermal)

  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite

  • 54 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed (Thermal)

Superior Room, 1 King Bed (Thermal)

Superior Room, 1 King Bed (Thermal)

  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Hot springs

Arenal Manoa & Hot Springs Resort

  • Pool
  • Breakfast included
  • Spa
  • Kids pool
4.8 out of 5, Exceptional, (1001)
The price is €420
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Arenal Manoa & Hot Springs Resort

About this property

Volcano Lodge Hotel & Thermal Experience

Family-friendly lodge with 4 outdoor pools and free breakfast
This smoke-free lodge features 4 outdoor pools, a restaurant, and 2 bars/lounges. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a poolside bar, a sauna, and a children's pool.
Volcano Lodge Hotel & Thermal Experience offers 66 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to patios. 32-inch LCD televisions come with digital channels. Bathrooms include rainfall showerheads and hair dryers.

This La Fortuna lodge provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include ceiling fans and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

There are 2 hot springs open between 10:00 AM and 10:00 PM.
Our customers tell us they can't get enough of the free breakfast at Volcano Lodge Hotel & Thermal Experience. During your stay, you're just a quick walk from Arenal Natura Ecological Park. Free WiFi in public areas, free self parking, and 4 outdoor pools are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking
  • The restaurant, swim-up bar, and poolside bar offer choices for drinking and dining
  • Take a swim in the 4 outdoor pools
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes hot springs, a sauna, and a playground
  • Guests love the breakfast and restaurant
  • Just a 4-minute drive from Ecotermales Fortuna and a few minutes from Ecoglide Arenal Park
  • Airport shuttle service available for a fee
Volcano Lodge Hotel & Thermal Experience offers its guests hot springs, 4 outdoor swimming pools, a sauna, and a children's pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is available daily. Public spaces have free WiFi and wired Internet.

A terrace, an arcade/game room, and tour/ticket assistance are also featured at the family-friendly Volcano Lodge Hotel & Thermal Experience. Free self parking is available.

This 4-star La Fortuna lodge is smoke free.

Guests are served free full breakfast daily from 6:30 AM to 10 AM.
Restaurante Sura - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Arenal Lobby Bar - This bar serves lunch and dinner. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Return airport shuttle (surcharge)

Food and drink

  • Free full breakfast available daily 6:30 AM–10 AM
  • 1 restaurant
  • 2 bars/lounges, 1 swim-up bar and 1 poolside bar
  • Room service available

Restaurants on site

  • Restaurante Sura
  • Arenal Lobby Bar

Things to do

  • 4 outdoor pools
  • Arcade/games room
  • Billiards/pool table
  • Children's pool
  • Hot springs
  • Playground
  • Sauna

Family friendly

  • 4 outdoor pools
  • Arcade/games room
  • Children's pool
  • Free cots/infant beds
  • Laundry facilities
  • Playground
  • Fridge

Conveniences

  • Front-desk safe
  • Lockers available

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 hot springs
  • Hot springs open from 10:00 AM to 10:00 PM
  • Hot springs water temperature (Celsius) - 40

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Ceiling hoist
  • Doorbell and phone notification
  • Front entrance ramp
  • Lever door handles
  • Step-free path to entrance
  • Well-lit path to entrance

More

  • Couples dining
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cots/infant beds

Bathroom

  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Towels

Entertainment

  • 32-inch LCD TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Desk
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Volcano Lodge Hotel & Thermal Experience

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Hot springs access available from 10:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Volcano Lodge & Springs
Volcano Lodge & Springs Fortuna
Volcano Springs
Volcano Springs Fortuna
Volcano Lodge Springs La Fortuna
Volcano Lodge Hotel Thermal Experience La Fortuna
Volcano Springs La Fortuna
Volcano Lodge Hotel Thermal Experience
Volcano Thermal Experience La Fortuna
Volcano Thermal Experience
Volcano & Thermal Experience
Volcano Lodge Hotel & Thermal Experience Lodge
Volcano Lodge Hotel & Thermal Experience La Fortuna
Volcano Lodge Hotel & Thermal Experience Lodge La Fortuna

Volcano Lodge Hotel & Thermal Experience Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 726 out of 1002 reviews
Rating 8 - Good. 193 out of 1002 reviews
Rating 6 - Okay. 49 out of 1002 reviews
Rating 4 - Poor. 22 out of 1002 reviews
Rating 2 - Terrible. 12 out of 1002 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jenn Lamb

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and location! The food at the restaurant was delicious and they had a great happy hour! Staff was wonderful!
Stayed 1 night in Nov 2024

10/10 Excellent

christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hot spring hotel
This hotel was amazing. Check in was fast and easy. Pool and property was clean. The room has A/C and a fan with a cute patio where you could hear the river. The staff was very friendly and greeting us with our first name. The hot spring was very relaxing and with a swim up bar we could have stayed all day. This hotel was also very close to all the attractions, only a 5-10 minute drive to everything. Buffet breakfast included made it nice to start our day without having to worry about waiting for food. I would recommend this hotel to anyone staying in La Fortuna.
Stayed 2 nights in Nov 2024

10/10 Excellent

Bruce, Lancaster

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. We loved the breakfast and happy hour and the pools/tubs. Nice shower. Our room was a little close to the busy street and a little noisy but not a big deal.
Stayed 2 nights in Nov 2024

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with view of Arenal from our patio.
Stayed 2 nights in Nov 2024

10/10 Excellent

Erin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Thermal spas and pools are clean. Easy to book excursions
Stayed 2 nights in Nov 2024

10/10 Excellent

Jessica, OLDSMAR

Stayed 1 night in Aug 2024

8/10 Good

Hemant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Dan

Travelled with partner
Liked: Cleanliness, amenities
A high quality hotel with bungalows set in impeccably manicured gardens with beautiful flowers and birdlife. Rooms were large and scrupulously clean, decor slightly plain. Staff were generally helpful and curteous, but we did have one problem in the restaurant with slow service which revealed the customer is not always seen to be right in this hotel! I read a recommendation to stick to the Costa Rican dishes, which we found to be good advice.
Stayed 3 nights in Nov 2024

10/10 Excellent

Josue

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Servicio Excelente
Stayed 2 nights in Nov 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room. The private hot tub was really nice. Thermal pools and sauna also really nice. On site restaurant has very good food.
Stayed 3 nights in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for a reasonable get away!
Enjoyed our stay, great location and love the hot springs bar!
Stayed 1 night in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise
Fantastic experience from start to finish.
Stayed 2 nights in Nov 2024

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything convenient and good practice
Stayed 2 nights in Oct 2024

6/10 Okay

Cristian, Laval

Travelled with partner
Liked: Staff & service, property conditions & facilities
View of the volcano from the terrace and gardens with the birds
Stayed 1 night in Nov 2024

10/10 Excellent

Kurt

Stayed 4 nights in Nov 2024

10/10 Excellent

Faye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing, thermal spas amazing, hidden swimming pools, and a nature walk
Stayed 1 night in Nov 2024

10/10 Excellent

Carol Ramm

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so helpful and friendly. Our stay was the best!
Stayed 2 nights in Nov 2024

10/10 Excellent

robin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arsenals go to place.
Best place to stay in Arenal for price and comfort. Other places charge twice as much and don’t offer anymore than you get here. And the grounds, pool, hot tubs and food are great. Service is very accommodating and truly treat you well. They can set up any excursion you want to do and have you picked up at the hotel. They can also organize in room massages singles and couples.
Stayed 2 nights in Oct 2024

10/10 Excellent

Joan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous gardens, easy location for activities, great breakfast buffet.
Stayed 3 nights in Oct 2024

10/10 Excellent

Steven

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property grounds are beautifully kept.
Stayed 3 nights in Oct 2024

10/10 Excellent

ileana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelente , su ubicación y vista al volcán.
Stayed 1 night in Oct 2024

8/10 Good

Shashikant

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Private hot springs pool
Stayed 2 nights in Oct 2024

10/10 Excellent

julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the thermal pools. They were very rejuvinating and relaxing.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jorge, San Sebastian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view, excelent romm
Stayed 1 night in Oct 2024

10/10 Excellent

Vasyl

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good
Stayed 2 nights in Oct 2024