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Hotel Los Lagos Spa & Resort

3.5 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Los Lagos Spa & Resort

Indoor pool, 11 outdoor pools, pool umbrellas, pool loungers
Indoor pool, 11 outdoor pools, pool umbrellas, pool loungers
Exterior
Garden
Villa, 2 Bedrooms, Mountain View | Private kitchenette

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Hot tub
  • Spa
  • Restaurant
  • Bar
    Bar

Explore the area

Map
6 km oeste del Parque Central, Área del Volcán Arenal, La Fortuna, 21007
  • Los Lagos Hot Springs
    2 min walk
  • Paradise Hot Springs
    10 min walk
  • Kalambu Hot Springs
    11 min walk
  • La Fortuna (FON-Arenal)
    10 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Room, Mountain View

Superior Room, Mountain View

Superior Room, Mountain View

  • 60 sq m
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds OR 2 Queen Beds and 2 Twin Futons

View all photos for Standard Room, Accessible, Mountain View

In-room safe, free WiFi, bed sheets

Standard Room, Accessible, Mountain View

  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed

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About this property

Hotel Los Lagos Spa & Resort

Family-friendly hotel with 11 outdoor pools and a full-service spa
This smoke-free hotel features 11 outdoor pools, a full-service spa, and an indoor pool. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a restaurant, a nightclub, and a bar/lounge. Housekeeping is available on request.
Hotel Los Lagos Spa & Resort offers 96 air-conditioned accommodations with safes and hair dryers. Plasma televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

11 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a waterslide and a spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Fangus. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily. There are hot springs on site.
Our customers tell us they can't get enough of the free breakfast at Hotel Los Lagos Spa & Resort. During your stay, you're just a quick walk from Los Lagos Hot Springs. Free WiFi in public areas, free self parking, and 11 outdoor pools are available.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking
  • Enjoy international cuisine while dining at Las Palmas
  • Splash around at the waterslide or swim in the indoor and 11 outdoor pools
  • Indulge with massages, facials, or body scrubs at Fangus
  • Amenities include a front-desk safe, a business center, and 2 meeting rooms
  • Onsite recreation includes hot springs, hiking/biking trails, and horse riding/rentals
  • Guests really like the accommodations for the spaciousness and cleanliness
  • Steps from Los Lagos Hot Springs and 12 minutes by foot from Baldi Hot Springs
  • Airport and local-area shuttle service available for a fee
As a guest of Hotel Los Lagos Spa & Resort, you'll find a full-service spa, hot springs, and 11 outdoor swimming pools. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A business center and 2 meeting rooms are available. Event space at this hotel measures 5382 square feet (500 square meters) and includes conference space. An indoor pool, a children's pool, and a nightclub are also featured at the family-friendly Hotel Los Lagos Spa & Resort. A roundtrip airport shuttle and an area shuttle are available for a fee. Free self parking is available.

This 3.5-star La Fortuna hotel is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.
Las Palmas - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options
  • Return airport shuttle (surcharge)
  • Local area shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:30 AM–9:30 AM
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Las Palmas

Things to do

  • 11 outdoor pools
  • Children's pool
  • Full-service spa
  • Hiking/biking trails
  • Horse riding/hire
  • Hot springs
  • Indoor pool
  • Nightclub
  • A hot tub
  • Ziplining

Family friendly

  • 11 outdoor pools
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Water slide

Conveniences

  • Banquet hall
  • Front-desk safe
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space (5382 square feet)
  • Meeting rooms - 2

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Reflexology
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Accessible shuttle
  • Pool access ramp on site
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible pool
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally owned and organised tours and activities
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • Plasma TV

More

  • LED light bulbs
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 6:00 AM - 10 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
The front desk at this property is open daily from 6:00 AM - 10 PM.
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hotel Los Lagos Spa & Resort
Hotel Los Lagos Spa & Resort Fortuna
Los Lagos Spa
Los Lagos Spa Fortuna
Hotel Los Lagos Spa Resort La Fortuna
Hotel Los Lagos Spa Resort
Los Lagos Spa La Fortuna
Los Lagos Hotel Spa And Resort
Los Lagos Spa & La Fortuna
Hotel Los Lagos Spa & Resort Hotel
Hotel Los Lagos Spa & Resort La Fortuna
Hotel Los Lagos Spa & Resort Hotel La Fortuna

Hotel Los Lagos Spa & Resort Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 880 out of 1099 reviews" "
Rating 8 - Good. 165 out of 1099 reviews" "
Rating 6 - Okay. 32 out of 1099 reviews" "
Rating 4 - Poor. 13 out of 1099 reviews" "
Rating 2 - Terrible. 9 out of 1099 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Cedma

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

8/10 Good

Liza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Eric

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was spectacular so much fun stuff to do and the staff was very nice and helpful
Stayed 2 nights in Aug 2024

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall wonderful experience.
Stayed 1 night in Aug 2024

10/10 Excellent

Rupal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Little hilly so bring good shoes. Staff is amazing! Shuttle service is great. Very accommodating and absolutely beautiful
Stayed 4 nights in Aug 2024

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

SHAHAR

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room was very large clean and comfortable. The pool and hot springs were lots of fun
Stayed 3 nights in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Nora

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely pools
Stayed 3 nights in Aug 2024

10/10 Excellent

Ruben

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful tropical setting with big clean rooms and a delicious breakfast included. Nice swim up bar and many pools to choose from. Second time staying here and will come back again!
Stayed 2 nights in Aug 2024

8/10 Good

Christin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very long wait to check in after a long day of traveling but otherwise we had a great time here.
Stayed 3 nights in Aug 2024

8/10 Good

Derrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great spot for your family.
This was a tough one, absolutely loved the hotel amd the hot springs. Had some issues with our AC. They did move us to a new room, but it took 14 hours. They were very nice and helpful. Despite other reviews i dont feel its outdated, i felt it exceeded its price point. The other big concern we read about is the walk if at the top. Except for night one when there was a huge storm we really had no issue. Our first room had a balcony amd patio amd we saw wildlife everyday off both. We will definetly be coming back.
Stayed 3 nights in Aug 2024

8/10 Good

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully maintained tropical grounds. Enjoyed the hot spring pools and swim up bar. Took advantage of zip lining on property and had an amazing experience with our four patient guides.They were professional, courteous and understanding about a nervous first timer. We loved the Mirador view. Thank you for some beautiful memories!
Stayed 2 nights in Aug 2024

10/10 Excellent

ERIC

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Must stay
Amazing stay! The property is gorgeous well kept and the staff was friendly and welcoming.
Stayed 3 nights in Jul 2024

10/10 Excellent

Felipe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property provides a great experience
Stayed 3 nights in Jul 2024

10/10 Excellent

Marisa

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing and the whole family loved it! Highly recommend.
Stayed 3 nights in Aug 2024

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was excellent. The restaurant was very good and very reasonably priced. Hot spring pools were great.
Stayed 3 nights in Aug 2024

10/10 Excellent

Clare

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Ilse

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to enjoy with family
Stayed 2 nights in Aug 2024

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first time in Costa Rica - with our 15 year old son- and what a great place to start. Los Lagos exceeded our expectations: the staff was super friendly and helpful, the many pools were amazing, the breakfast was delicious each morning with an array of fresh fruit, healthy options and cooked options ( try the Guava bread!). Highlights included the water slide which our son went down at least 25x! The pools were so much fun both in the day but especially the warm/hot pools in the evening - with or without a drink from the swim up bar. The landscaping is beautiful with a variety of plants & the animals we saw walking around the property made it exciting. The rooms are super clean and well maintained if a little tired. Oh, and do the Night Walk that you can book through the hotel! It was fantastic and we loved it. A special shout out to Jason at the front desk who helped us when our transportation didn't come on time - he went above and beyond to ensure we got to the walk. Overall, the fun factor plus the amazing staff made Los Lagos a 5/5. Highly recommended.
Stayed 3 nights in Jul 2024

10/10 Excellent

Cristina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful resort to stay in Costa Rica!
Excellent service from all the staff! We requested a superior room close to restaurant and it was granted! No need to take shuttle so pls request room 406- superior room. Great food in the restaurant and pool bar. Excellent thermal hot springs and the scenery very pretty! Highly recommend this resort!
Stayed 4 nights in Jul 2024

10/10 Excellent

Aimee

Stayed 4 nights in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel
We had a great time there at Los Lagos. The first night they seem to have huge groups of late teens/young adults which made it impossible to get anything at the bar. However, my kids enjoyed the many pools and the water slide. They did wish there were more slides then just the one longer one that they could enjoy. The room was clean and maid service was attentive. The breakfast was delicious. Enjoyed also the spa and had a couple relaxing treatments there. Overall nice stay.
Stayed 2 nights in Jul 2024