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Hotel Los Lagos Spa & Resort

3.5 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Los Lagos Spa & Resort

Indoor pool, 11 outdoor pools, pool umbrellas, pool loungers
Indoor pool, 11 outdoor pools, pool umbrellas, pool loungers
Villa, 2 Bedrooms, Mountain View | Private kitchenette
Exterior
Garden

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Room service
  • Breakfast included
  • Spa

Explore the area

Map
6 km oeste del Parque Central, Área del Volcán Arenal, La Fortuna, 21007
  • Los Lagos Hot Springs
    ‪2 min walk‬
  • Paradise Hot Springs
    ‪10 min walk‬
  • Kalambu Hot Springs
    ‪11 min walk‬
  • La Fortuna (FON-Arenal)
    ‪10 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Room, Mountain View

Superior Room, Mountain View

Superior Room, Mountain View

  • 60 sq m
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds OR 2 Queen Beds and 2 Twin Futons

View all photos for Standard Room, Accessible, Mountain View

In-room safe, free WiFi, bed sheets

Standard Room, Accessible, Mountain View

  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed

Similar properties

Hot springs

Arenal Manoa & Hot Springs Resort

Pool
Breakfast included
Spa
Kids pool
4.8 out of 5, Exceptional, (1002)
The price is €913
for 1 room
includes taxes & fees
5 Feb - 6 Feb
Arenal Manoa & Hot Springs Resort

About this property

Hotel Los Lagos Spa & Resort

Family-friendly hotel with 11 outdoor pools and a full-service spa
This smoke-free hotel features 11 outdoor pools, a full-service spa, and an indoor pool. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a restaurant, a nightclub, and a bar/lounge. Housekeeping is available on request.
Hotel Los Lagos Spa & Resort offers 96 air-conditioned accommodations with safes and hair dryers. Plasma televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

11 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a waterslide and a spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Fangus. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily. There are hot springs on site.
Our customers tell us they can't get enough of the free breakfast at Hotel Los Lagos Spa & Resort. During your stay, you're just a quick walk from Los Lagos Hot Springs. Free WiFi in public areas, free self parking, and 11 outdoor pools are available.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking
  • Enjoy international cuisine while dining at Las Palmas
  • Splash around at the waterslide or swim in the indoor and 11 outdoor pools
  • Indulge with aromatherapy, deep-tissue massages, or reflexology at Fangus
  • Amenities include a front-desk safe, a business center, and 2 meeting rooms
  • Onsite recreation includes hot springs, hiking/biking trails, and ziplining
  • Guests really like the accommodations for the cleanliness and spaciousness
  • 7 minutes by car from Arenal Volcano National Park and 7 minutes from Tabacon Hot Springs
  • Airport and local-area shuttle service available for a fee
As a guest of Hotel Los Lagos Spa & Resort, you'll find a full-service spa, hot springs, and 11 outdoor swimming pools. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A business center and 2 meeting rooms are available. Event space at this hotel measures 5382 square feet (500 square meters) and includes conference space. An indoor pool, a children's pool, and a nightclub are also featured at the family-friendly Hotel Los Lagos Spa & Resort. A roundtrip airport shuttle and an area shuttle are available for a fee. Free self parking is available.

This 3.5-star La Fortuna hotel is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.
Las Palmas - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options
  • Return airport shuttle (surcharge)
  • Local area shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:30 AM–9:30 AM
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Las Palmas

Things to do

  • 11 outdoor pools
  • Children's pool
  • Full-service spa
  • Hiking/biking trails
  • Horse riding/hire
  • Hot springs
  • Indoor pool
  • Nightclub
  • A hot tub
  • Ziplining

Family friendly

  • 11 outdoor pools
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Water slide

Conveniences

  • Banquet hall
  • Front-desk safe
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space (5382 square feet)
  • Meeting rooms - 2

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Reflexology
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Accessible shuttle
  • Pool access ramp on site
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible pool
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally owned and organised tours and activities
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • Plasma TV

More

  • LED light bulbs
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 6:00 AM - 10 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
The front desk at this property is open daily from 6:00 AM - 10 PM.
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hotel Los Lagos Spa & Resort
Hotel Los Lagos Spa & Resort Fortuna
Los Lagos Spa
Los Lagos Spa Fortuna
Hotel Los Lagos Spa Resort La Fortuna
Hotel Los Lagos Spa Resort
Los Lagos Spa La Fortuna
Los Lagos Hotel Spa And Resort
Los Lagos Spa & La Fortuna
Hotel Los Lagos Spa & Resort Hotel
Hotel Los Lagos Spa & Resort La Fortuna
Hotel Los Lagos Spa & Resort Hotel La Fortuna

Hotel Los Lagos Spa & Resort Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 883 out of 1097 reviews" "
Rating 8 - Good. 157 out of 1097 reviews" "
Rating 6 - Okay. 32 out of 1097 reviews" "
Rating 4 - Poor. 15 out of 1097 reviews" "
Rating 2 - Terrible. 10 out of 1097 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

KARINA

Liked: Cleanliness, staff & service, property conditions & facilities
We loved the thermal pools. A variety to choose from. Easily accessible. Also some wildlife in the area .
Stayed 2 nights in Oct 2024

8/10 Good

Helene

Travelled with family
Liked: Cleanliness
Property overall is great for families with kids middle school and above. The pools are amazing and you don’t need to go to any other springs. The activities on site are great. We loved the horseback riding and the spa - top quality. The restaurant was great for breakfast which was included and we had a late night dinner there a few times which was very good and well priced. They are in the perfect location to hiking, town and all outside activities as well. Our only complaint was that 2 weeks prior we needed to reduce a night and they weren’t flexible. Otherwise we would recommend.
Stayed 3 nights in Oct 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hot springs worth the stay!!
It is a beautiful resort at the foot of volcán Arsenal. Although the lobby and receptionist lacked a welcoming feeling, all other resort staff were very kind and service oriented. The room was very spacious and clean with large tile flooring. There layout of the many thermal spring and regular pools is beautiful, and although expansive, you feel like you’re in your own oasis. Incredibly smart layout. Although we just relaxed and did sightseeing in our short two day stay, their are many adventures on property and nearby.
Stayed 2 nights in Oct 2024

10/10 Excellent

Shawn

Stayed 1 night in Sep 2024

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic choice!! The staff were so friendly and helpful. I am gluten free and they assisted me with determining what I could eat on the breakfast buffet and made me gluten free pancakes every morning. I also left my key in my room once and staff were there in less than a minute to let me back in. I highly recommend a spa treatment - the hot stone massage was one of the highlights of my trip! The property is gorgeous with beautiful flora and fauna, not the mention the abundance of hot springs. Others bought day passes and booked tours just to visit the hot springs at Los Lagos! My room was close to the entrance so I never used the shuttle service on the grounds but it seemed easy enough. Ubers were always near and local tours picked up and dropped off at the hotel. Only complaint: the area around the rooms were a bit echoey and you could hear noise/talking from neighboring rooms, less than in a traditional hotel hallway structure though.
Stayed 4 nights in Oct 2024

10/10 Excellent

Nina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort exceeded our expectations. I would personally give it 5 stars. Hotel: We had a private villa. Clean and beautiful. Our view of the volcano was spectacular. Perfect size for our family of four. Food: There is something for everyone. Fresh buffet breakfast at its main restaurant. From the dinner menu i highly recommend the Casado with chicken or fish. Absolutely fantastic and beautifully presented. The wet bar restaurant has all your pub food favs. Burgers, pizza, chicken fingers, fries. The pizza can be made to order fresh out of a stone oven. Everything was reasonably priced and worth it. We are not drinkers, however the mocktails were beautiful and delicious. Yum! Resort: Every area of this resort is well maintained. Its absolutely breathtaking. From the volcano view to the gardens and pool. Some villas are located up the mountain, a shutlle service was always available. New air conditioned mini buses. The cold pools and thermal pools are stunning, located in the center of the resort. Easy access to reception, restaurant, souvenir shop, towel exchange and change rooms. Pools: There are 2 waterslides, one for children under 10. Hot springs: Each one has a different warmth temperature. So soothing and relaxing. Spa: Mesmerizing. A massge while listening to nature and feeling the breeze was incredible. Staff: Were pleasant, friendly and always willing to assist. Just wonderful people. Overall: We would return every year! By far the best resort we been.
Stayed 4 nights in Oct 2024

10/10 Excellent

asad

Stayed 1 night in Sep 2024

10/10 Excellent

Kanda

Stayed 6 nights in Sep 2024

8/10 Good

Fernando

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed the stay, hotel is good, clean, in good shape and the view of the volcano is hard to beat. The fact that the hotel has its own thermal pools is a great plus. Reception staff was kind, but they could do a much much better job at highlighting all that there is to do inside the hotel. A pity they didn’t.
Stayed 1 night in Sep 2024

10/10 Excellent

SANDRA

Liked: Cleanliness, staff & service, property conditions & facilities
This place has beautiful grounds great views, volcano view from your balcony. So many hot springs to chose from Such a gem definitely returning soon
Stayed 5 nights in Sep 2024

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Yashaswini

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with a direct view to the Arenal Volcano and the thermal spas were amazing with around 8 different thermal areas to use.
Stayed 2 nights in Sep 2024

10/10 Excellent

Anthony, Walnut Creek

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice!
Stayed 1 night in Sep 2024

10/10 Excellent

Josenie

Travelled with family
Liked: Cleanliness, staff & service, amenities
It’s a beautiful property externally. The greenery, the view and landscape is gorgeous. The rooms need some upgrading. It’s very old fashioned. The staff was very friendly and helpful. The hot springs were wonderful. It was a great stay. Thank you.
Stayed 2 nights in Sep 2024

10/10 Excellent

Alicia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property exceeded my expectations. Staff was kind and very accommodating. The souvenir shop had the best stuff plus the means were delicious.
Stayed 5 nights in Sep 2024

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place.
Stayed 1 night in Sep 2024

10/10 Excellent

Elena Cristal

Liked: Cleanliness, staff & service, property conditions & facilities
great resort very close to many restaurants and plenty to do around!
Stayed 3 nights in Sep 2024

10/10 Excellent

Chloe

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay, clean, nice staff. Hot springs available even with rain and nice covered areas to enjoy! Breakfast was delicious. Easy check-in / check-out
Stayed 3 nights in Sep 2024

10/10 Excellent

Sanam, North Vancouver

Stayed 1 night in Aug 2024

10/10 Excellent

Kayla

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great place for families!
Stayed 4 nights in Sep 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything. Hot springs, pools landscaping, room, staff, scenery including Areal mountain. Transportation. Not enough lounge chairs at pool.
Stayed 6 nights in Sep 2024

10/10 Excellent

Linda, Pasadena

Liked: Amenities
We had a great time. We wish we had stayed longer!
Stayed 2 nights in Aug 2024

10/10 Excellent

adriana

Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Azia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the property, beautiful and spacious with so much to see. I would recommend to anyone looking in the area.
Stayed 3 nights in Sep 2024