Hotel Arenal Lodge

3.0 star property
VIP Access

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Photo gallery for Hotel Arenal Lodge

Breakfast, lunch, dinner served; international cuisine, garden views
Property entrance
Interior entrance
Breakfast, lunch, dinner served; international cuisine, garden views
Outdoor spa tub

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Bar

Explore the area

Map
200 Meters NW of the dam of Arenal Lake, Fortuna de San Carlos, La Fortuna, Alajuela, 21007
  • Arenal Volcano National Park
    ‪13 min walk‬
  • Wellness Park Costa Rica
    ‪5 min drive‬
  • Mistico Arenal Hanging Bridges Park
    ‪5 min drive‬
  • La Fortuna (FON-Arenal)
    ‪23 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Junior Suite (1 Bed)

  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

Standard Room, Kitchenette

  • Sleeps 4
  • 2 Double Beds

Chalet (1 King Bed)

  • Mountain view
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Twin Sofa Bed

Master Suite

  • 19 sq m
  • Sleeps 4
  • 1 Double Bed, 1 Twin Sofa Bed and 1 Twin Bed

Apartment (1 Planta Baja)

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Honeymoon Room

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite (2 Beds)

  • 33 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Family Suite (Standard)

  • 56 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Apartment (Planta Alta)

  • Sleeps 5
  • 1 King Bed, 2 Twin Beds and 1 Twin Sofa Bed

Chalet (2 Queen Beds)

  • 46 sq m
  • Mountain view
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

Similar properties

About this property

Hotel Arenal Lodge

Family-friendly hotel with 2 hot tubs and a full-service spa
A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. Free breakfast (local cuisine), free WiFi in public areas, and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a steam room are onsite. Housekeeping is available on request.
Hotel Arenal Lodge offers 50 accommodations with laptop-compatible safes and coffee/tea makers. Televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

2 hot tubs are on site along with an outdoor pool. Other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include facials, body scrubs, and body treatments.
Our customers tell us they can't get enough of the helpful staff at Hotel Arenal Lodge. During your stay, you're just a quick walk from Lake Arenal. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free local cuisine breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine and garden views while dining at La Fortuna
  • Take a swim in the outdoor pool or soak in the 2 hot tubs
  • Indulge with massages, body treatments, or facials at the spa
  • Services include supervised childcare, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, a steam room, and hiking/biking trails
  • Just a 5-minute walk from Lake Arenal and 13 minutes by foot from Arenal Volcano National Park
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
Hotel Arenal Lodge offers its guests a full-service spa, 2 hot tubs, an outdoor pool, and a steam room. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A fitness center, spa services, and a terrace are also featured at the family-friendly Hotel Arenal Lodge. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 3-star La Fortuna hotel is smoke free.

Guests are served free local cuisine breakfast daily from 6:30 AM to 10 AM.
La Fortuna - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Free off-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free local cuisine breakfast available daily 6:30 AM–10 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • La Fortuna

Things to do

  • 2 hot tubs
  • Arcade/games room
  • Billiards/pool table
  • Ecotours
  • Fitness centre
  • Full-service spa
  • Hiking/biking trails
  • Outdoor pool
  • Playground
  • Steam room

Family friendly

  • Arcade/games room
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Supervised childcare (surcharge)

Conveniences

  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Facials
  • Massages
  • Massage/treatment rooms

Accessibility

  • This property does not have any lifts

More

  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in reception
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Bed sheets
  • Ceiling fan

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 24-inch TV
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6 AM - 10 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 25 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 44 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 11 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 180 per vehicle (one way)
  • Pet fee: USD 25 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Hotel Arenal Lodge offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. The front desk at this property is open daily from 6 AM - 10 PM.
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Arenal Lodge
Hotel Hotel Arenal Lodge La Fortuna
Hotel Arenal Lodge La Fortuna
Arenal La Fortuna
La Fortuna Hotel Arenal Lodge Hotel
Hotel Hotel Arenal Lodge
Arenal
Arenal Lodge La Fortuna
Hotel Arenal Lodge Hotel
Hotel Arenal Lodge La Fortuna
Hotel Arenal Lodge Hotel La Fortuna

Hotel Arenal Lodge Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 492 out of 1002 reviews
Rating 8 - Good. 313 out of 1002 reviews
Rating 6 - Okay. 128 out of 1002 reviews
Rating 4 - Poor. 41 out of 1002 reviews
Rating 2 - Terrible. 28 out of 1002 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Melissa

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view of the volcano. Great Pina coladas.
Stayed 1 night in Nov 2024

10/10 Excellent

Rui

Stayed 1 night in Oct 2024

6/10 Okay

Carlos

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Location needs to be remolded.
Stayed 2 nights in Oct 2024

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service
The views are spectacular. I wasn’t expecting to be able to look out of my window and have such a clear view of the volcano. It was really amazing. We did not have hot showers during our stay and that was the only downfall. The front desk staff said that it was not a normal occurrence.
Stayed 1 night in Sep 2024

8/10 Good

Mohan, BOLINGBROOK

Stayed 2 nights in Sep 2024

10/10 Excellent

Hammad

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXTREMELY UNDERRATED SPOT!!! soooo beautiful! the only thing is specific rooms are farther away from the main lounge area or pool/hot tub spots. apart from that, hidden gem!
Stayed 4 nights in Aug 2024

8/10 Good

kang

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little hard to get to. Beautiful view, if no rain (unfortunately there was down pouring when I was there). Kind of remote place.
Stayed 1 night in Aug 2024

10/10 Excellent

eyal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Perfect location, amazing room, amazing staff
Stayed 2 nights in Aug 2024

10/10 Excellent

Noyal

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was definitely one of the highlights of our trip to Costa Rica. The staff were incredibly nice and would check up with us whenever we ran into them. They were extremely accommodating to our needs and also helped us plan different activities. Overall amazing stay but just keep in mind that walking up the road to the hotel is intense and you should probably have some sort of transportation going up!
Stayed 7 nights in Aug 2024

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Sheikh

Stayed 2 nights in Aug 2024

8/10 Good

Elizabeth

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Beautiful property with Lake and Volcano views (weather permitting ;) and restaurant (many selections), pool, hot tubs and trails, gym, lobby (with garden and games). Up/down a winding road, we rarely drove after dark. Helpful front desk, especially the gentleman with (grey?) glasses, who connected our young family with a lovely zipline and hot springs experience. Would stay again! Possibly closer to amenities in rainy season.
Stayed 2 nights in Jul 2024

10/10 Excellent

Sdeepthi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
"Aerenal Lodge is a true gem! Surrounded by breathtaking natural beauty, it's a paradise on earth. The lush greenery, serene atmosphere, and warm hospitality make it a standout destination. So far, it's been my best stay among all my vacations - a perfect blend of relaxation and rejuvenation. The attention to detail, comfort, and amenities are top-notch. I feel grateful to have experienced this little slice of heaven. If you're looking for a tranquil retreat, look no further than Aerenal Lodge - it's a nature lover's dream come true!
Stayed 3 nights in Jun 2024

8/10 Good

Claudia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property sits in a very quiet area. Away from the city. I enjoyed the stay even though we had a few hiccups with the AC leaking. It caused the floor to have lots of water I almost slipped. Told front desk and response was “make sure the doors and windows are closed while AC is on and don’t put at a low temperature.” Okay.
Stayed 2 nights in Jul 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service
The staff was amazing and the property was beautiful, albeit aged. Be aware of a long (1 mile) twisty ascent on a mostly paved road to the lodge.
Stayed 3 nights in Jul 2024

8/10 Good

Ashlery

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Property was safe, relaxing and quiet and had a new view to the volcano.
Stayed 2 nights in May 2024

10/10 Excellent

Yurena

Stayed 5 nights in Jun 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This lodge is a resort. Beautiful views of Arenal Volcano. Restaurant available all day. The food is delicious and the prices are very reasonable.
Stayed 2 nights in Jul 2024

10/10 Excellent

Denae

Travelled with family
Liked: Cleanliness, staff & service, amenities
View was amazing
Stayed 3 nights in Jul 2024

2/10 Terrible

faran

Stayed 2 nights in Jun 2024

6/10 Okay

MARINO, Twentynine Palms

Travelled with family
Disliked: Staff & service, property conditions & facilities
The room door did not close from the inside, you had to use the key to close the door; the bathroom door did not close. The view was amazing!!
Stayed 2 nights in Jun 2024

8/10 Good

alex, huntington park

Liked: Staff & service, amenities
Nice area , beautiful views, restaurant five stars, stuff was very helpful, our room, had bugs and little dirty, there was a leaking in the room
Stayed 1 night in Jun 2024

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A must see!
The hotel was amazing along with the staff. The grounds and views were beautiful! An authentic beautiful place. The view from our junior suite was the best I’ve seen in Costa Rica. And the massages in the spa were fantastic.
View from room 308- a junior suite for a great price!
Another sunrise from my veranda in my room.
Stayed 2 nights in Jun 2024

6/10 Okay

Kristy, Las Vegas

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Vert eco friendly.
Stayed 1 night in Jun 2024

10/10 Excellent

Samantha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
We loved the trails, restaurant and most definitely the chalet. The window view of the volcano was incredible. No one told us we needed a ticket fir check-out. The gentleman at the gate, only do his job, refused to let us leave. It was 545 in the morning. No one was available to tell him to let us out. I ended up getting mad and he let us go. It was sad that our goodbye was like that. The front desk should have told us. Poor guy was just doing his job.
Stayed 2 nights in Jun 2024