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4.2 out of 5

"The hotel is well tucked away, you have to drive uphill for quite a long stretch on a private road from the highway before you reach the buildings. Th ... " More

By tnorby on Sat 22 Feb 2014

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Family Suite (Standard)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Junior Suite (2 Beds)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Master Suite

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Chalet (2 Queen Beds)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Honeymoon Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Chalet (1 King Bed)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hotel Arenal Lodge. During your stay, you're just a quick walk from Lake Arenal. Free breakfast, free WiFi in public areas and free self-parking are available.

  • Free local cuisine breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine and garden views while dining at La Fortuna
  • Take a swim in the outdoor pool or soak in the 2 hot tubs
  • Indulge with facials, body scrubs or body treatments at the spa
  • Services include supervised childcare, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and hiking/biking trails
  • Just a 5-minute walk from Lake Arenal and 13 minutes on foot from Arenal Volcano National Park
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)

Hotel Arenal Lodge ratings based on 5 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Arenal Lodge

Everyone (1) Couples (2) Family (1) Friends (1)
5 out of 5

Hidden Gem

The hotel is well tucked away, you have to drive uphill for quite a long stretch on a private road from the highway before you reach the buildings. This location allows for a nice, secluded stay on a beautiful property but also limits your options for your activities. There is a nice restaurant, a bar, a tour desk on the property, the hotel even has its own forest trail, the free guided tour was a nice experience. The rooms were clean, breakfast was good and we were very happy with the dinner service in the restaurant, too. There's plenty of wildlife on the hotel premises (racoon, coatis, birds) and plenty of volcano/rainforest related activities nearby. We'd definitely recommend and return!

Posted by on 22 Feb 2014

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4 out of 5
Aussergewöhnliche Lage, toller Pool und Jacuzzi

Posted by on 11 Feb 2023

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Comment from Hotel Management

11 Feb 2023 by Marco

Thank you for visiting Arenal Lodge.Hope to see you again

4 out of 5
Die unbeschreibliche Natur, die Ruhe und die tolle Anfahrt

Posted by on 16 Jan 2020

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Comment from Hotel Management

16 Jan 2020 by Arenal Lodge

Dear Guest, Thank you very much for your comments, these are very important to us. We hope to see you again in the future. Best Regards!

4 out of 5
Enough space, beautiful view, beautiful nature in the hotel, good food and friendly staff

Posted by on 14 Apr 2019

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4 out of 5

très bon sejour

Rien a redire belle chambre avec superbe vue. Personnel a l écoute. Une remarque tout de meme le service a table le soir un peu long

Posted by on 10 Apr 2015

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Property Features

Hotel Arenal Lodge offers its guests a full-service spa, 2 hot tubs, an outdoor pool, and a steam room. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A fitness centre, spa services, and a terrace are also featured at the family-friendly Hotel Arenal Lodge. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. This 3-star La Fortuna hotel is smoke free.

  • 1 floor
  • 50 guestrooms or units
  • 3 buildings
  • Local cuisine
  • Breakfast available (free)
  • Supervised kids' activities (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Computer for guest use
  • Fireplace in lobby
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Free parking nearby

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Hotel Arenal Lodge offers 50 accommodations with laptop-compatible safes and coffee/tea makers. Televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • In-room dining
  • Television
  • Satellite channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Ceiling fan
  • Ensuite bathroom
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Guests are served a free local cuisine breakfast daily from 6:30 AM to 10 AM.

La Fortuna – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Room service is available.

Nearby Activities

2 hot tubs are on site along with an outdoor pool. Other recreational amenities include a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Horse riding nearby
  • Ecotours on site
  • Playground on site
  • Boat tours nearby
  • Hiking/biking trails on site
  • Hot springs nearby

Spa Services

The on-site spa has massage/treatment rooms. Services include facials, body scrubs and body treatments.

  • Body treatments
  • Facial treatments
  • Body scrubs
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 8:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 6 AM - 10 PM. The front desk is staffed during limited hours.

Hotel Arenal Lodge offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. The front desk at this property is open daily from 6 AM - 10 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 11 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: USD 25 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 44 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

This property uses eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Front desk opens daily at 6 AM
  • Front desk closes daily at 10 PM
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Contactless check-out is not available
  • Water dispenser use by guests actively encouraged
  • Pets allowed in specific rooms only
  • Security system
  • Staffed front desk
  • Children stay free - maximum age 11
  • Contactless check-in is not available
  • No cots (infant beds) available
  • Carbon monoxide detector
  • No lifts
  • Smoke detector
  • Children stay free
  • Service animals not allowed
  • Number of children who can stay free - 3
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 180 per vehicle (one way)
  • Pet fee: USD 25 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Arenal Lodge
  • Hotel Hotel Arenal Lodge La Fortuna
  • Hotel Arenal Lodge La Fortuna
  • Arenal La Fortuna
  • La Fortuna Hotel Arenal Lodge Hotel
  • Hotel Hotel Arenal Lodge
  • Arenal
  • Arenal Lodge La Fortuna
  • Hotel Arenal Lodge Hotel
  • Hotel Arenal Lodge La Fortuna
  • Hotel Arenal Lodge Hotel La Fortuna

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.