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Arenal Waterfall Lodge

3.0 star property

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Outdoor pool
Villa, 1 Bedroom
Villa, 2 Bedrooms, Private Pool
Villa, 3 Bedrooms with Pool | Outdoor pool
Villa, 1 Bedroom | Private kitchen

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Room service

Explore the area

Map
300 Mts north of Fortuna Waterfall, La Fortuna, Alajuela, 21007
  • La Fortuna Waterfall
    ‪6 min walk‬
  • Baldi Hot Springs
    ‪11 min drive‬
  • Arenal Volcano
    ‪29 min drive‬
  • La Fortuna (FON-Arenal)
    ‪16 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Room

Superior Room

Superior Room

  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Villa, 3 Bedrooms with Pool

Villa, 3 Bedrooms with Pool

Villa, 3 Bedrooms with Pool

  • Mountain view
  • 400 sq m
  • Sleeps 12
  • 3 Double Sofa Beds OR 3 King Beds

View all photos for Villa, 2 Bedrooms, Private Pool

Villa, 2 Bedrooms, Private Pool

Villa, 2 Bedrooms, Private Pool

  • Mountain view
  • 180 sq m
  • Sleeps 6
  • 2 King Beds and 1 Large Twin Bed

View all photos for Villa, 2 Bedrooms

Villa, 2 Bedrooms

Villa, 2 Bedrooms

  • Mountain view
  • 130.0 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Double Bed

View all photos for Villa, 1 Bedroom

Villa, 1 Bedroom | Living area

Villa, 1 Bedroom

  • 110 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

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About this property

Arenal Waterfall Lodge

Family-friendly hotel with free breakfast and spa services
This smoke-free hotel features an outdoor pool, a poolside bar, and spa services. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a children's pool, concierge services, and dry cleaning.
Arenal Waterfall Lodge offers 12 air-conditioned accommodations with safes and irons/ironing boards. These individually furnished accommodations have separate dining areas. Beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers and complimentary toiletries. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Our customers tell us they can't get enough of the helpful staff at Arenal Waterfall Lodge. During your stay, you're just a quick walk from La Fortuna Waterfall. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free full breakfast served daily
  • Free WiFi in some public areas
  • Free self parking
  • Enjoy drinks at the pool bar
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes bike rentals
  • Just a 1-minute drive from La Fortuna Waterfall and 11 minutes from Baldi Hot Springs
  • Airport shuttle service available for a fee
Arenal Waterfall Lodge offers its guests an outdoor pool and a children's pool. You can enjoy a drink at the pool bar. Free breakfast is served daily. Public spaces have free WiFi.

Spa services, a terrace, and multilingual staff are also featured at the family-friendly Arenal Waterfall Lodge. Self parking is free.

This 3-star La Fortuna hotel is smoke free.

Guests are served free full breakfast daily from 7 AM to 9 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7 AM to 9 AM
  • A poolside bar

Things to do

  • Bicycle rentals
  • Children's pool
  • Ecotours
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room refrigerator
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a security system and window guards
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

GreenLagoon
GreenLagoon Falls Park
GreenLagoon Falls Park & Lodge
GreenLagoon Falls Park & Lodge Fortuna
GreenLagoon Falls Park Fortuna
GreenLagoon Falls Park Lodge
Green Lagoon Wellbeing Resort La Fortuna
Green Lagoon Wellbeing Resort
Green Lagoon Wellbeing La Fortuna
Green Lagoon Wellbeing
Arenal Waterfall Lodge Hotel
Green Lagoon Wellbeing Resort
Arenal Waterfall Lodge La Fortuna
Arenal Waterfall Lodge Hotel La Fortuna

Arenal Waterfall Lodge Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 262 out of 538 reviews
Rating 8 - Good. 165 out of 538 reviews
Rating 6 - Okay. 71 out of 538 reviews
Rating 4 - Poor. 25 out of 538 reviews
Rating 2 - Terrible. 15 out of 538 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Charlotte

Disliked: Cleanliness
The rooms feel damp and there is absolutely no soundproofing so you can hear all your neighbours in their rooms or in the hallway. Ideally you need a car to get to the property. I used Ubers to get to the main town which were about CRC3,000 each way. The breakfast was good & the views are fantastic. There are no shops/restaurants close by which is not ideal if you don’t have a car.
Stayed 2 nights in Jan 2025

10/10 Excellent

Lisa

Stayed 3 nights in Jan 2025

10/10 Excellent

Ingrid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar perfecto para conectar con la naturaleza y relajarte. Fuera del bullicio de la ciudad pero solo a minutos de atracciones y restaurantes.
Stayed 2 nights in Jan 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel up quite far from town (not walkable). Only downside was no restaurant on site/close - but it’s only a $5 uber to town
Stayed 2 nights in Jan 2025

8/10 Good

STEVE

Stayed 2 nights in Dec 2024

10/10 Excellent

Lourdes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff service
Stayed 2 nights in Dec 2024

8/10 Good

Ravin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, it is really good. However, their breakfast portion is very small and it is little convenient to go during allotted time period ! The should be more open in providing extra towels - not just one on one exchange.
Stayed 2 nights in Dec 2024

8/10 Good

Kimberly

Stayed 3 nights in Dec 2024

4/10 Poor

Brittany

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
very old and run down, no coffee in the rooms, pool was dirty. was affordable and would of had an amazing view if it wasn’t cloudy out.
Stayed 1 night in Dec 2024

10/10 Excellent

Maria

Travelled with family
Liked: Amenities
I loved the view no tv so learn to appreciate nature also the trail can be dark at nights please carry a flash light with you otherwise clean and beautiful
Stayed 2 nights in Dec 2024

8/10 Good

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Pooja

Liked: Cleanliness, staff & service, property conditions & facilities
It was good stay overall.
Stayed 3 nights in Dec 2024

6/10 Okay

Khalid

Travelled with family
It’s a beautiful property has a lot of potential. The Internet doesn’t work, which is great if you wanna completely disconnect. It’s about 15 minutes away from downtown Fortuna so you’ll have to rely on taxis or Ubers to get back-and-forth to different activities. The showers are exposed completely so you can only hope that someone doesn’t walk behind your lodge when you are taking a shower. Getting to some of cabins is tough for elders (multiple stairs).
Stayed 4 nights in Dec 2024

4/10 Poor

Gopinath

Stayed 3 nights in Dec 2024

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Amy

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and charming in offering us guidance - how to save on taxis. We were within walking distance of Arenal Waterfall but to get to La Fortuna we needed transportation. The rain was heavier than we expected this time of year- early December. We missed having television in our rooms, but there was a serenity to the location.
Stayed 3 nights in Dec 2024

8/10 Good

Karla

Travelled with family
Liked: Cleanliness, staff & service
Property is beautiful! The views are spectacular! However, the villas are in great need of repair. The curtains had holes in them, multiple lights didn’t work, some lamps are actually hanging of the walls (exposed wiring). We had a kitchen inside the villa, the cabinets were covered in dust. Breakfast was included and it was limited but good.
Stayed 1 night in Dec 2024

8/10 Good

Amy

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I don’t really know what to say about this place. In some ways, I loved it! We booked a 1 bedroom villa and were given a huge villa with 4 bed and 2 bedrooms. It had a lovely screened in porch that we spent hours on. We felt like we were in a treehouse. The villa was clean. Daily breakfast was simple but delicious and service was friendly and prompt. On the other hand, the management of this place seemed to not be putting a lot into maintenance and upkeep. The walkway to our villa desperately needed to be swept/leaf blown and was a slippery death trap. The kitchen was huge but was missing some pretty obvious things like forks and dish towels. It also just kind of had an eerie/deserted vibe to it. We initially thought we were the only ones staying here until we saw other guests at breakfast. Given the chance, I would probably stay here again. It was peaceful and felt disconnected but is only a few minute’s drive from town
Stayed 3 nights in Dec 2024

10/10 Excellent

DEEPKUMAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is good for couple of nights. View from pool and dining area so beautiful. Breakfast is included with stay. It is very close from la fortuna waterfall.

10/10 Excellent

Akiko

Liked: Staff & service
if you are not staying hotel much it's good. you need to go out to eat and buy snack or drinks.even water. it's nothing here except brakefast. Also it's very nice coffee shop 5min walk and real hike trail. Definally recommend if you stay here. and 10min driving you can get spot local restran and massage place.
Stayed 2 nights in Dec 2024

10/10 Excellent

Lawrence Ramiro

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right next la fortuna waterfall, beautiful views from the grounds, very quiet and peaceful, and lots of beautiful birds and wildlife all around! Will definitely be back!
Stayed 4 nights in Nov 2024

8/10 Good

Madelin

Liked: Staff & service, room comfort
A little bit musty but it is okay.
Stayed 2 nights in Dec 2024

8/10 Good

HONG KOON

Liked: Cleanliness, staff & service
Cheap place to just have a place to sleep. It's very near to the waterfall entrance, a trail and super close to the forrest. Problem is there is no dinning option around, you need to uber to town for food.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful! Very secluded. The staff was friendly
Stayed 4 nights in Nov 2024

10/10 Excellent

Deng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Far exceeded my expectations! Very affordable prices and super friendly staff. The environment is full of lush trees and great view. The room is clean and cozy. The included breakfast is also quite quality and delicious
Stayed 1 night in Nov 2024