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Confort Arenal

3.0 star property

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Photo gallery for Confort Arenal

Exterior
Superior Room
Exterior
Villa, 2 Double Beds, Non Smoking | Private kitchen
Villa, 2 Double Beds, Non Smoking

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Air conditioning
  • Housekeeping
  • Parking included

Explore the area

Map
La Fortuna Costa Rica, La Fortuna, Alajuela Province, 50402
  • Arenal Volcano
  • Tabacon Hot Springs
    ‪3 min drive‬
  • Los Lagos Hot Springs
    ‪6 min drive‬
  • La Fortuna (FON-Arenal)
    ‪17 min drive‬

Room options

View all photos for Superior Room

Superior Room

Superior Room

8.0 out of 10
Very good
(2 reviews)
  • 45 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

View all photos for Villa, 2 Double Beds, Non Smoking

Villa, 2 Double Beds, Non Smoking

Villa, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Studio

Standard Studio

Standard Studio

  • 60 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Confort Arenal

Suburban hotel with a full-service spa and free breakfast
A full-service spa, an outdoor pool, and concierge services are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, express check-out, tour/ticket assistance, and a garden are onsite.
Confort Arenal offers 11 accommodations with air conditioning. 42-inch flat-screen televisions come with premium cable channels.

Bathrooms include showers. This La Fortuna hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open select days.
Our customers tell us they can't get enough of the helpful staff at Confort Arenal. During your stay, you're just a quick walk from Titoku Hot Springs. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Indulge with aromatherapy, body wraps, or facials at the spa
  • Services include a concierge and tour or ticket assistance
  • Just a 2-minute drive from Arenal Volcano National Park and a few minutes from Tabacon Hot Springs
Confort Arenal offers its guests a full-service spa and an outdoor pool. WiFi is free in public spaces. Free breakfast is available daily. A terrace, barbecue grills, and tour/ticket assistance are also featured at Confort Arenal. Self parking is free.

This 3-star La Fortuna hotel is smoke free.

Guests are served free continental breakfast daily from 6:30 AM to 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:00 AM

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body wraps
  • Facials
  • Reflexology
  • Spa open select days

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

More

  • Air conditioning

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 8:30 PM
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
The front desk at this property is open daily from 7:00 AM - 8:30 PM.
This property doesn't offer after-hours check-in. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Confort Arenal Hotel
Confort Arenal La Fortuna
Confort Arenal Hotel La Fortuna

Confort Arenal Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 54 out of 90 reviews
Rating 8 - Good. 19 out of 90 reviews
Rating 6 - Okay. 10 out of 90 reviews
Rating 4 - Poor. 4 out of 90 reviews
Rating 2 - Terrible. 3 out of 90 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds were beautiful, we loved the pool and the view of the volcano. The rooms were spacious and very clean. The staff was helpful and knd. We enjoyed the breakfast.
Stayed 1 night in Mar 2025

6/10 Okay

Rajat

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The people managing this property are very nice, eager to help. Breakfast was good,served hot at your table. It had fresh fruits, toasted bread with jam, gallo pinto, fried plantain and a slice of tomatoes. Sometimes there was Avacado and cheese too. I saw scrambled eggs too. Not sure if any other non vegetarian items were there. Hotel has pool with beautiful views of volcano and also a small hanging bridge. But the room we stayed in (villa) had issues. When we checked in, I noticed water on the kitchen counter and a pot next to it with some water in it. I didn’t paid attention and cleaned the water and put the pot away and instead out my stuff there. And left for dinner. Later when we came back, I realized that Kitchen roof was leaking a bit that side and there was water all over my stuff. Luckily everything was in ziplock so no loss. But a heads up at check in Or a note would have been nice. Kitchen and bathroom were decent size so I would not have used that space if I knew. Stove in kitchen looked ancient so I didn’t even attempt to use it. There was blender and microwave and full size fridge that we used. Another issue was that bathroom has no hooks, not even to hang your hand towel. Room has only one power outlet that I could see. So mostly we used outlets in kitchen to charge phones. there was no place to hang towels to dry so you have to call them to get replacements. No iron or hairdryer in the room. location of the hotel is very good but rooms need updating.
Stayed 4 nights in Mar 2025

4/10 Poor

Susan

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

Agnieszka

Liked: Staff & service, property conditions & facilities
Nice place with spectacular views!
Stayed 3 nights in Mar 2025

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds and view! Very tranquil!
Stayed 3 nights in Mar 2025

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Joli endroit dans la nature au calme, proche de La fortuna sans être avec tous les touristes. L'espace piscine est joli avec vue sur le volcan! Les lodge sont bien, les nuits sont calme et l'accueil était charmant, bon petit déjeuner chaque matin! n'hésitez pas !
Stayed 2 nights in Mar 2025

2/10 Terrible

Lori

Stayed 2 nights in Mar 2025

10/10 Excellent

Wadih

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

gaelle

Travelled with group
Disliked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

Tara

Stayed 1 night in Feb 2025

8/10 Good

Annie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

4/10 Poor

William

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We were very disappointed in the Confort Arenal. It’s is old and need to be updated. The mattresses on the beds are old and need to be replaced. The pots and pans are old and the Teflon is scratched a lot. There was 1 large knife to cut with that was so dull we couldn’t use it. The breakfast is poor. They should at least toast the bread. You do not get warm water in the bathroom sink or the kitchen sink. We asked for a stopper for the kitchen sink and did not get one that worked. We were told to wash our dishes with the cold water running. They give you the worst toilet paper possible. The owners/managers are obviously super cheap and that’s not right when people are paying good money to stay there. Do not stay there!
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff including Antony and Johanna were magnificent, they were helpful and accommodating… the breakfasts, coffee, and animal guests on the property were so lovely, I would not hesitate to book again. Was super pleased to stay here and would do it again in a heartbeat.
Stayed 2 nights in Jan 2025

10/10 Excellent

Yang, Cleveland

Confort Arenal is really confort . Owner of hotel are very nice, very helpful, homemade breakfast is very delicious.
Stayed 3 nights in Jan 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the breakfast and the grounds were beautifully maintained.
Stayed 3 nights in Dec 2024

10/10 Excellent

Leslie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Confort Arenal was beautiful! The property has an amazing view of the Arenal Volcano. Staff is friendly. The traditional Costa Rican breakfast is delicious and served on a patio with a view of a small tropical jungle full of monkeys who are out eating between 6am and 8am. There are also many interesting birds on the property including turkeys and crested guan. The rooms are minimalist, but comfortable. Warm shower. Great lunch or dinner and ice cream across the street at Soda la Palma. Many activities nearby. Awesome food options and nightlife in Fortuna.
Stayed 2 nights in Dec 2024

6/10 Okay

Shalimar

Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
This property was good for the price. You got a beautiful vieuw of the Arenal volcano. They got a pool, beautiful nature, they even got a hanging bridge. Free breakfast was good. The room had airconditioning and was very welcoming. Although the room was not very sealed we got lizard and worms that came in our room. That was a bit disturbing but other than that it was a good stay for our 1 night stay.
Stayed 1 night in Oct 2024

8/10 Good

Danielle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel rooms were large and clean. There was a nice seating area outside of the room. The rooms were basic but comfortable. The refrigerator worked and was nice to have. It has a beautiful pool area rhat is well maintained. The breakfast in the morning is filling. The staff was willing to make accommodations for my daughter's food allergies.
Stayed 3 nights in Jul 2024

6/10 Okay

Patricia, EL SEGUNDO

Travelled with family
Liked: Cleanliness, property conditions & facilities
We had an okay stay. It was convenient and comfortable enough for a couple nights. There is no housekeeping unless you ask.
Stayed 3 nights in Aug 2024

6/10 Okay

Sheri

Liked: Cleanliness, staff & service, property conditions & facilities
La Fortuna is a really nice city to visit and it’s a nice area. My stay at Confort Arenal was Not the worst but it was Not the best or most comfortable experience either. I was struggling to go to sleep at night with their air condition unit NOT working properly at ALL. Wi-Fi was Not working either. Every time I needed to open and close the main front door of our room to exit or enter room, I was getting attacked by wasps and mosquitoes right outside the door. A huge flying bug got through the window of the shower so that was scary and bothersome to me. The breakfast staff employees were nice and courteous but the main staff employee from the front desk, he and I had a language barrier difference that was very difficult to to communicate and understand eachother as I speak English as my native language and he only spoke in Spanish and No English at All.
Stayed 2 nights in Jul 2024

10/10 Excellent

Yoana

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious and clean rooms and perfect view of the volcano when the weather permits.
Stayed 4 nights in Jul 2024

10/10 Excellent

Ivan, Carson City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Jul 2024

10/10 Excellent

sebastião

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Bianca, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities
Great location , friendly staff
Stayed 2 nights in Jul 2024