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The Charmant Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Charmant Hotel

Lobby
Front of property
2 bars/lounges
Premium bedding, pillow-top beds, in-room safe, individually decorated
Premium bedding, pillow-top beds, in-room safe, individually decorated

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Gym
  • Bar
  • Housekeeping
  • Breakfast available
  • Parking available
  • Pet-friendly

Explore the area

Map
101 State St., La Crosse, WI, 54601
  • Riverside Park
    1 min walk
  • Mississippi Explorer Cruise Dock
    2 min walk
  • La Crosse Center
    4 min walk
  • La Crosse, WI (LSE-La Crosse Municipal)
    12 min drive

Room options

View all photos for Room, 1 King Bed, View

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 1 King Bed, View

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Accessible (Salle)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Classic Room, 2 Queen Beds, Accessible (Salle)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Accessible (Salle)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Classic Room, 1 King Bed, Accessible (Salle)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds (Salle)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Classic Room, 2 Queen Beds (Salle)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed (Salle)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Classic Room, 1 King Bed (Salle)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About this property

The Charmant Hotel

Riverwalk La Crosse hotel in Historic Downtown La Crosse with bars
This smoke-free hotel features a restaurant, 2 bars/lounges, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a snack bar/deli, a rooftop terrace, and a 24-hour business center are onsite.
The Charmant Hotel offers 67 accommodations with safes and complimentary bottled water. Each accommodation is individually decorated. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at The Charmant Hotel. During your stay, you're just a quick walk from Riverside Park. Features include free WiFi in public areas, plus 2 bars and a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi and wired Internet
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Steps from Riverside Park and Mississippi River
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A 24-hour business center, 2 meeting rooms, and limo/town car service are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour fitness center, a rooftop terrace, and tour/ticket assistance are also featured at the business-friendly The Charmant Hotel. Parking is available for a fee.

This 4-star La Crosse hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 1:00 PM.
The Charmant Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Uncovered valet parking on site (USD 15.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • On-site parking options include a garage
  • Free off-site parking within 151 ft
  • Street parking available
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–1:00 PM on weekends: USD 7.00-45.00 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges
  • Room service available

Things to do

  • 24-hour fitness centre

Family friendly

  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms - 2

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Handrails in stairwells
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Individually decorated
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 7.00 to 45.00 per person
  • Uncovered valet parking fee: USD 15.00 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include window guards
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Charmant Hotel La Crosse
Charmant Hotel
Charmant La Crosse
The Charmant Hotel Hotel
The Charmant Hotel La Crosse
The Charmant Hotel Hotel La Crosse

The Charmant Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 866 out of 1000 reviews" "
Rating 8 - Good. 100 out of 1000 reviews" "
Rating 6 - Okay. 14 out of 1000 reviews" "
Rating 4 - Poor. 14 out of 1000 reviews" "
Rating 2 - Terrible. 6 out of 1000 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

william

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Valet always had car ready quickly. Friendly. Comfortable bed and large bathroom. Noisy. Could hear people walking around above us.Restaurant could use a larger selection on both breakfast and dinner menus
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great hotel in a great location
They did a great job of converting a candy factory into a comfortable hotel, while still maintaining some of the early architectural elements. Some of the original signage was incorporated into the decor of the lobby and restaurants. The staff, mostly young people, were very friendly and helpful. They made us feel welcome. The restaurant was outstanding with food quality and presentation that you'd expect in a big city. (The prices were also at big-city levels.) We especially enjoyed the French onion soup. The crab cake appetizer was sufficient for my main course. We also tried the Parlour (coffee shop), where we had fantastic croissants and the Rooftop Terrace, where we enjoyed wood-fired pizzas while watching the sunset. The Charmant is in a terrific location, about 2 blocks from the Mississippi River. Just a few block in the other direction, you can find shops and cafes.
Stayed 3 nights in Sep 2024

10/10 Excellent

vicki

Liked: Cleanliness, staff & service, property conditions & facilities
Atmosphere, the building, and the rooftop bar
Stayed 1 night in Jul 2024

10/10 Excellent

Rebecca

Stayed 1 night in Aug 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
This Hotel is one of, if not our favorite Hotel we have been at. Everything is wonderful.
Stayed 1 night in Sep 2024

10/10 Excellent

Sally

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and warm. The staff was great and they seemed to enjoy their jobs.
Stayed 1 night in Sep 2024

10/10 Excellent

nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Beautiful hotel w friendly staff. Great food
Stayed 2 nights in Sep 2024

10/10 Excellent

Tobie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in an old candy factory. Staff was friendly and the spaces were filled with history from it's past. A few minute walk from the waterfront which was worth the stroll in the morning.
Stayed 1 night in Sep 2024

8/10 Good

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
It was good.
Stayed 2 nights in Sep 2024

10/10 Excellent

Emmanuel

Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Carrie A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couples getaway
Harley, the man who helped us at check-in was awesome. It was a very chaotic evening as it was the night Donald Trump was in town. He was great! The room was beautiful and comfortable, Loved all the amenities. However, the lack of coffee in the room and having to go to the lobby and wait 20ish minutes to get some was off putting. I think having something for just guests would be better. Nobodys fault but I also found the lobby to be very loud. Maybe some decor to defen the echos would be nice.
Stayed 2 nights in Aug 2024

8/10 Good

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Nice place to stay
Stayed 3 nights in Aug 2024

4/10 Poor

Mark

Stayed 1 night in Aug 2024

10/10 Excellent

larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impeccably clean. World class property
Stayed 1 night in Sep 2024

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a treat on a cross-country drive! Beautiful room, super comfortable bed, excellent room service, good food in the restaurant. Loved the walking trail along the river, too. Would definitely stay there again.
Stayed 1 night in Aug 2024

10/10 Excellent

Tracy

Stayed 2 nights in Aug 2024

4/10 Poor

Deione

Travelled with partner
Disliked: Amenities
They gave us a room and it was not cleaned. Had to get put in a different one. Got valet parking app did not work. Small rooms. Nice its close to the River for a walk.
Stayed 1 night in Aug 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms. Great location on the river. Very friendly, professional staff. Great for romantic getaways.
Stayed 1 night in Aug 2024

6/10 Okay

Lavada M.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

sara, Wilmette

Liked: Cleanliness, staff & service, property conditions & facilities
A boutique hotel in the center of everything. Nice rooftop bar, restaurant, coffee shop. Fun area. Amazing staff!
Stayed 2 nights in Aug 2024

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Take advantage of the rooftop bar.
It is in a great location along the river. We enjoyed walking in the park and evening drinks at the rooftop bar. A truly wonderful experience.
Stayed 2 nights in Aug 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024