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The Charmant Hotel

4.0 star property

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Photo gallery for The Charmant Hotel

Lobby
Premium bedding, pillow-top beds, in-room safe, individually decorated
2 bars/lounges
Front of property
Premium bedding, pillow-top beds, in-room safe, individually decorated

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Gym

Explore the area

Map
101 State St., La Crosse, WI, 54601
  • Riverside Park
    ‪1 min walk‬
  • Mississippi Explorer Cruise Dock
    ‪2 min walk‬
  • La Crosse Center
    ‪4 min walk‬
  • La Crosse, WI (LSE-La Crosse Municipal)
    ‪12 min drive‬

Room options

View all photos for Room, 1 King Bed, View

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 1 King Bed, View

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Accessible (Salle)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Classic Room, 2 Queen Beds, Accessible (Salle)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Accessible (Salle)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Classic Room, 1 King Bed, Accessible (Salle)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds (Salle)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Classic Room, 2 Queen Beds (Salle)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed (Salle)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Classic Room, 1 King Bed (Salle)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

The Charmant Hotel

Riverwalk La Crosse hotel in Historic Downtown La Crosse with bars
This smoke-free hotel features a restaurant, 2 bars/lounges, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a snack bar/deli, a rooftop terrace, and a 24-hour business center are onsite.
The Charmant Hotel offers 67 accommodations with safes and complimentary bottled water. Each accommodation is individually decorated. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at The Charmant Hotel. During your stay, you're just a quick walk from Mississippi River. Features include free WiFi in public areas, plus 2 bars and a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi and wired Internet
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Steps from Mississippi River and 4 minutes by foot from La Crosse Center
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A 24-hour business center, 2 meeting rooms, and limo/town car service are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour fitness center, a rooftop terrace, and tour/ticket assistance are also featured at the business-friendly The Charmant Hotel. Parking is available for a fee.

This 4-star La Crosse hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 1:00 PM.
The Charmant Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Uncovered valet parking on site (USD 15.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • On-site parking options include a garage
  • Free off-site parking within 151 ft
  • Street parking available
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–1:00 PM on weekends: USD 7.00-45.00 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges
  • Room service available

Things to do

  • 24-hour fitness centre

Family friendly

  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms - 2

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Handrails in stairwells
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Individually decorated
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 7.00 to 45.00 per person
  • Uncovered valet parking fee: USD 15.00 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Charmant Hotel La Crosse
Charmant Hotel
Charmant La Crosse
The Charmant Hotel Hotel
The Charmant Hotel La Crosse
The Charmant Hotel Hotel La Crosse

The Charmant Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 868 out of 1004 reviews
Rating 8 - Good. 103 out of 1004 reviews
Rating 6 - Okay. 14 out of 1004 reviews
Rating 4 - Poor. 13 out of 1004 reviews
Rating 2 - Terrible. 6 out of 1004 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Daniel A.

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Jessica

Amazing stay!
This was the most amazing hotel experience, we got history on the building as well as getting to try new cocktails that we wouldnt have normally thought to try. The staff was welcoming and warm. Very pleased with our trip!
Stayed 1 night in Nov 2024

10/10 Excellent

Aimee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really comfortable, quiet, cozy, and full of charm!
Stayed 1 night in Nov 2024

10/10 Excellent

BEVERLY, MADISON

Stayed 1 night in Oct 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Oct 2024

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful and unique! Amazing Mississippi River views, attention to every detail and a hidden gem!
Stayed 1 night in Oct 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Monique

Stayed 2 nights in Oct 2024

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our two-night stay at The Charmant! Beautifully maintained historical building with so many of the spaces retaining original brick walls and wood floors. Our room was clean and comfortable. King size bed with ultra premium bedding. So close to the riverfront and park. The rooftop deck is a great place to have a drink (complete with fire pit and propane heaters for chilly nights). You can either valet park for $15/night or find free street parking. Just pay attention to the street parking hours to avoid a ticket.
Stayed 2 nights in Oct 2024

6/10 Okay

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in is at 3 pm and we got there after a long day of traveling, at 3:30. We had to wait over an hour for our room to be ready which left us no time for a nap and shower (which we really needed!) before we had to leave for dinner
Stayed 1 night in Oct 2024

10/10 Excellent

Bj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free valet parking for handicapped folks!
Stayed 1 night in Oct 2024

10/10 Excellent

Sara

Stayed 1 night in Sep 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great getaway!
Stayed 1 night in Oct 2024

2/10 Terrible

Andrew

Disliked: Staff & service
Showed up and was told I had no reservation and no rooms were available. Buyer beware!!
Stayed 1 night in Oct 2024

10/10 Excellent

Julie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

4/10 Poor

Holly

Travelled with partner
Liked: Cleanliness
The room was very very expensive and right across from the elevator. Several times people were using the elevator and talking loudly enough to wake me up. Including a staff person apparently asking if someone worked there. I think the check in staff should have told me the rooms location and it should have been less expensive. I didn’t ask for another room and didn’t realize how noisy it would be until late.
Stayed 1 night in Oct 2024

10/10 Excellent

Sheristen

Liked: Cleanliness, staff & service, property conditions & facilities
Historic building and great location. Parking was easy and property has lots of charm. highly recommend
Stayed 1 night in Oct 2024

10/10 Excellent

Nicolae

Stayed 2 nights in Sep 2024

10/10 Excellent

Courtney, Edina

Stayed 1 night in Sep 2024

10/10 Excellent

Dana, Johnston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 3 days and absolutely loved the hotel, dining options, convenience, ambience, and value. Will definitely stay here any time we return to LaCrosse.
Stayed 2 nights in Sep 2024

10/10 Excellent

Christopher

Stayed 1 night in Sep 2024