GrandStay Hotel & Suites

2.5 star property

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Photo gallery for GrandStay Hotel & Suites

Indoor pool
Lobby
Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi
Exterior
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Kitchen
  • Pool

Explore the area

Map
525 Front Street North, La Crosse, WI, 54601
  • Riverside Park
    ‪3 min walk‬
  • La Crosse Center
    ‪8 min walk‬
  • University of Wisconsin-La Crosse
    ‪4 min drive‬
  • La Crosse, WI (LSE-La Crosse Municipal)
    ‪13 min drive‬

Room options

Studio Suite, 2 Queen Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Bedrooms, Accessible, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Bedrooms, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

Deluxe Studio Suite, 2 Queen Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

Studio Suite, 1 Queen Bed, Accessible, Non Smoking (ADA)

  • Sleeps 4
  • 1 Queen Bed

Suite, 1 Bedroom, Non Smoking

  • Sleeps 4
  • 1 Queen Bed

Studio Suite, 2 Queen Beds, Accessible, Non Smoking (ADA)

  • Sleeps 6
  • 2 Queen Beds

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About this property

GrandStay Hotel & Suites

Hotel with free breakfast, a short walk to Mississippi River
Along with an indoor pool, this smoke-free hotel has a 24-hour business center and a hot tub. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite.
GrandStay Hotel & Suites offers 55 accommodations with coffee/tea makers and hair dryers. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils.

Guests can surf the web using the complimentary wireless Internet access. 37-inch flat-screen televisions come with premium digital channels. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

An indoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at GrandStay Hotel & Suites gets high marks from our customers. During your stay, you're just a quick walk from Mississippi River. You'll find features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Guests have great things to say about the breakfast and the helpful staff
  • Within a 10-minute walk of Mississippi River and La Crosse Center
  • Pets welcome for a fee (restrictions apply)
GrandStay Hotel & Suites offers its guests an indoor pool and a hot tub. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is available daily. Barbecue grills, a vending machine, and coffee/tea in a common area are also featured at GrandStay Hotel & Suites. Self parking is free.

This La Crosse hotel is smoke free.

Guests are served free continental breakfast daily from 6:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night, plus a deposit of USD 200 per stay
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 200 per stay
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

GrandStay Residential Suites Hotel La Crosse
GrandStay Residential Suites La Crosse
Grandstay Hotel La Crosse
Grandstay Residential Hotel La Crosse
GrandStay Residential Suites Hotel Crosse
GrandStay Residential Suites Crosse
GrandStay Hotel
GrandStay La Crosse
GrandStay Hotel & Suites Hotel
GrandStay Hotel & Suites La Crosse
GrandStay Hotel & Suites Hotel La Crosse

GrandStay Hotel & Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 614 out of 1004 reviews
Rating 8 - Good. 237 out of 1004 reviews
Rating 6 - Okay. 87 out of 1004 reviews
Rating 4 - Poor. 49 out of 1004 reviews
Rating 2 - Terrible. 17 out of 1004 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Breann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very accommodating and have gone above and beyond during my stay.
Stayed 4 nights in Jan 2025

8/10 Good

Sarah

Travelled with group
Liked: Cleanliness, staff & service
This was a nice, quiet, clean hotel for a good price. Breakfast could use some improving but all said decent options
Stayed 2 nights in Jan 2025

4/10 Poor

Michelle

Travelled with pets, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Lobby and staff great. Room was quite dirty and needed a thorough DEEP cleaning.
Stayed 1 night in Jan 2025

2/10 Terrible

Shane

Disliked: Cleanliness, staff & service, property conditions & facilities
This past Friday, January 10th we stayed at your property. 1) description was listed as 2 bedrooom suite with queen beds, however the beds were full Size and not adequate. 2) we checked in around 7pm. Headed to the pool around 8:30pm to get our athletes into The hot tub for a short time. On our way there, your employee came out yelling, screaming, throwing her hands in the air at a group of people and proceeded to close down the pool area, gym area, and commons area. My children were terrified. Not only was this completely unacceptable behavior, it is very unprofessional, and becoming of a business to employ individuals with such aggressive and fear causing behaviors. Later in the evening the same Employee was seen walking the walls with a flashlight and listening next to room doors. Completely invasive! We did not feel safe at all! Not only will we never return, but we do plan to notify the Midwest Wrestling Tour and all of our connections that this as a suggested partner for staying for events should not be considered in the future. We paid money for a terribly upsetting experience, and we certainly would not want others to

10/10 Excellent

Rachel

Stayed 1 night in Jan 2025

10/10 Excellent

Jamie, Eldora

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience all around. Will definitely be back!
Stayed 1 night in Jan 2025

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Love this hotel. Very quiet and the staff is friendly and welcoming
Stayed 1 night in Jan 2025

10/10 Excellent

Nicole

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! Great staff! Great space in our suite with full kitchenette.
Stayed 1 night in Jan 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Highly recommend.
Stayed 1 night in Jan 2025

10/10 Excellent

Stacy, COMSTOCK

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff friendly. Rooms with nice sitting area and convenient kitchen. Perfect for what we needed.
Stayed 1 night in Jan 2025

10/10 Excellent

David

Stayed 1 night in Jan 2025

6/10 Okay

Michael

Frigid

Room temp was 51 when arrived, took over five hours to get room temp up to 70
Stayed 1 night in Jan 2025

10/10 Excellent

Krista

Stayed 1 night in Jan 2025

8/10 Good

Craig

Stayed 1 night in Dec 2024

10/10 Excellent

Valerie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area in the lounge area was just beautiful. The fireplace was lit Christmas tree was decorated and everything was so nicely inviting. We had a wonderful stay and would recommend this place with 5 stars. Thank you Grandstay, we would love to come back another time! ❤️❤️
Stayed 1 night in Jan 2025

8/10 Good

Aghiles

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Teletha

Liked: Property conditions & facilities

It was okay

Overall it was ok. When we first got there, the girl at check in had absolutely no personality so that was kind of non-welcoming. Then got to our room and noticed we had a full size bed, when ihad booked a king. We just dealt with it, since we had plans that evening and had to get ready quickly. Then i needed to take some medication and needed a quick drink to swallow the pill and i didn't see any dishes in the cupboards so I opened the dishwasher and found them all. One glass was tiped sideways so the dirty water in it spilled everywhere and everything in there was filthy. Looked like no one had opened that dishwasher in weeks. So having a kitchenette was pointless since everything was dirty from the start. Just little inconveniences but we did enjoy the location as we were able to walk to all the places we wanted to go.
Stayed 1 night in Dec 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Misty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Showrt

Everything was good except the water was luke warm to shower. It was pretty uncomfortable to shower
Stayed 2 nights in Dec 2024

8/10 Good

teri

Travelled with partner
Liked: Cleanliness, staff & service
.
Stayed 1 night in Dec 2024

10/10 Excellent

Patricia

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to stay with our dog when we visited for the Rotary lights which were in walking distance.
Stayed 1 night in Dec 2024

6/10 Okay

Hillary

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Yaneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the cozzy atmosphere that the hotel gave. Staff was helpful and really enjoyed that the park is walking distance.
Stayed 1 night in Dec 2024