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GrandStay Hotel & Suites

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for GrandStay Hotel & Suites

Indoor pool
Exterior
Point of interest
Lobby
Point of interest

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pool
  • Pet-friendly
  • Breakfast included
  • Laundry
  • Housekeeping

Explore the area

Map
525 Front Street North, La Crosse, WI, 54601
  • Riverside Park
    ‪3 min walk‬
  • La Crosse Queen Cruise Dock
    ‪5 min walk‬
  • Mississippi Explorer Cruise Dock
    ‪5 min walk‬
  • La Crosse, WI (LSE-La Crosse Municipal)
    ‪13 min drive‬

Room options

View all photos for Studio Suite, 2 Queen Beds, Non Smoking

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Studio Suite, 2 Queen Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Accessible, Non Smoking

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Suite, 2 Bedrooms, Accessible, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Non Smoking

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Suite, 2 Bedrooms, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

View all photos for Deluxe Studio Suite, 2 Queen Beds, Non Smoking

Deluxe Studio Suite, 2 Queen Beds, Non Smoking

Deluxe Studio Suite, 2 Queen Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed, Accessible, Non Smoking (ADA)

Studio Suite, 1 Queen Bed, Accessible, Non Smoking (ADA)

Studio Suite, 1 Queen Bed, Accessible, Non Smoking (ADA)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible, Non Smoking (ADA)

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Studio Suite, 2 Queen Beds, Accessible, Non Smoking (ADA)

  • Sleeps 6
  • 2 Queen Beds

Similar properties

Exterior

Radisson Hotel La Crosse

Pool
Hot tub
Free airport shuttle
Pet-friendly
4.3 out of 5, Excellent, (1003)
The price is €138
for 1 room
includes taxes & fees
13 Feb - 14 Feb
Radisson Hotel La Crosse

About this property

GrandStay Hotel & Suites

Hotel with free breakfast, a short walk to Mississippi River
Along with an indoor pool, this smoke-free hotel has a 24-hour business center and a spa tub. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite.
GrandStay Hotel & Suites offers 55 accommodations with coffee/tea makers and hair dryers. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils.

Guests can surf the web using the complimentary wireless Internet access. 37-inch flat-screen televisions come with premium digital channels. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

An indoor pool and a spa tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at GrandStay Hotel & Suites gets high marks from our customers. During your stay, you're just a quick walk from Mississippi River. You'll find features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool or soak in the spa tub
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Guests have great things to say about the breakfast and the clean accommodations
  • Within a 10-minute walk of Mississippi River and La Crosse Center
  • Pets welcome for a fee (restrictions apply)
GrandStay Hotel & Suites offers its guests an indoor pool and a spa tub. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is available daily. Barbecue grills, a vending machine, and coffee/tea in a common area are also featured at GrandStay Hotel & Suites. Self parking is free.

This La Crosse hotel is smoke free.

Guests are served free continental breakfast daily from 6:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site

Food and drink

  • Free continental breakfast available daily 6:00 AM–10:00 AM
  • Coffee/tea in a common area

Things to do

  • Indoor pool
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Full-sized fridge
  • Indoor pool
  • Kitchen
  • Laundry facilities
  • Microwave

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities

Business services

  • 24-hour business centre
  • Computer station
  • A meeting room

Outdoors

  • BBQ grill(s)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 37-inch flat-screen TV
  • TV/satellite channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Fridge
  • Stovetop
  • Toaster

More

  • Electrical adapters/chargers
  • Free local calls
  • Iron/ironing board
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night, plus a deposit of USD 200 per stay
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 200 per stay
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

GrandStay Residential Suites Hotel La Crosse
GrandStay Residential Suites La Crosse
Grandstay Hotel La Crosse
Grandstay Residential Hotel La Crosse
GrandStay Residential Suites Hotel Crosse
GrandStay Residential Suites Crosse
GrandStay Hotel
GrandStay La Crosse
GrandStay Hotel & Suites Hotel
GrandStay Hotel & Suites La Crosse
GrandStay Hotel & Suites Hotel La Crosse

GrandStay Hotel & Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 606 out of 1011 reviews" "
Rating 8 - Good. 250 out of 1011 reviews" "
Rating 6 - Okay. 83 out of 1011 reviews" "
Rating 4 - Poor. 51 out of 1011 reviews" "
Rating 2 - Terrible. 21 out of 1011 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly. Great breakfast. Like the layout of the rooms.
Stayed 1 night in Oct 2024

10/10 Excellent

Sheila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Pamela

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice accommodations and within walking distance to nice restaurants and beautiful river walk.
Stayed 1 night in Oct 2024

8/10 Good

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Kenneth

Liked: Staff & service, amenities, property conditions & facilities
Staff great and the room and public areas well maintained. We did have a few ladybugs in the room but overall a great place.
Stayed 1 night in Oct 2024

10/10 Excellent

Tricia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the river and downtown.
Stayed 2 nights in Oct 2024

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Nate

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Meh
Checking in, we stood there with our 1 year old for over 20 minutes while the front desk attendant was dealing with another customer about a reservation they lost. Ended up leaving and grabbing dinner and coming back. 2nd round was fine. Rooms are nice, could use some updating and maintenance. Bed was just ok. Location and layout is great though.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jerome

Liked: Staff & service, property conditions & facilities, room comfort
Great location!
This is a great location! Walkable to everywhere we went! The bed was comfy and the shower was nice. Like having a separate bedroom. The breakfast was more than expected and was very good.
Stayed 1 night in Oct 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Harvey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia screwed up. I asked for 2 rooms and 2 beds in each and got one bed and a couch for places for our guys to sleep. You have no way of confirming this when you get past the first page. And according to the front desk this happens often. So they was great and Expedia screwed up.
Stayed 1 night in Oct 2024

8/10 Good

Laura

Stayed 2 nights in Oct 2024

4/10 Poor

Kathleen

Disliked: Staff & service
Easy to park. Could walk to restaurants easily. That's the only good thing I can say. Upon arrival, the staff acted like I was putting them out by checking in. Around midnight the room next to me erupted in shouting and terrible language and arguments and I called the front desk. The person answering said "I'll go check it out" but sounded really irritated I called. Sunday morning, basketball court outside my window, some kids swearing and playing basketball at 7:45 a.m. WHO DOES THAT? Why would the front desk give a basketball knowing someone is occupying the room right above the outdoor court?? 7:55 a.m. the yelling people next door started up again and were throwing something against my wall. I went to the lobby to get coffee. ALL THE BREAKFAST WAS EMPTY at 8:10 a.m. and both coffee's empty. I waited for new coffee to be brought out and when I poured a cup, my cup was full of coffee grounds. The lady next to me said "ewwww that's gross". I went to the front desk and asked when check out was. Different staff than the night before literallly rolled their eyes at me and pointed to the sign that said "11:00 a.m. " check out. THIS HOTEL IS THE WORST because of the people that work there that clearly don't give a crap about the customers.
Stayed 1 night in Oct 2024

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Suites are set up nicely- the kitchens are great.
Stayed 1 night in Oct 2024

8/10 Good

Sequoyah

Liked: Staff & service
Rooms could use updates, need better cleaning in corners- dust and cobwebs/ spiders. Bed is uncomfortable.
Stayed 1 night in Oct 2024

8/10 Good

Mark

Liked: Cleanliness, property conditions & facilities
Nice
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Very nice
Stayed 1 night in Oct 2024

8/10 Good

Anita

Travelled with family
Liked: Cleanliness
This property could use some updating. We asked the front desk for extra towels and luggage racks that never arrived, she had to find empty rooms for extra luggage racks. We stayed in a two bedroom suite with only one luggage rack. No place to put suitcases and no extra facility luggage racks. The breakfast area was quite congested with extra walls for such a small area.
Stayed 3 nights in Oct 2024

6/10 Okay

Abby

Disliked: Property conditions & facilities
The room had black patches on the ceiling and in the vents. Not good air to breathe in.
Stayed 1 night in Oct 2024

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities
We were very happy with our stay at GrandStay Hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Vern

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice for the price
Stayed 1 night in Oct 2024

10/10 Excellent

Elizabeth

Stayed 1 night in Sep 2024

8/10 Good

Ross

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Amy

Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice room but a little dated and worn. Could use a refresh. Breakfast was very good.
Stayed 1 night in Oct 2024