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Les Chalets de la Serraz

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Les Chalets de la Serraz

Seasonal outdoor pool
Seasonal outdoor pool
Indoor spa tub
Select Comfort beds, in-room safe, desk, free cots/infant beds
Lobby lounge

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • Hot tub
  • Pool
  • Breakfast available
  • Housekeeping
  • Parking included

Explore the area

Map
3862, route du Col des Aravis, La Clusaz, Haute-savoie, 74220
  • La Clusaz Ski Resort
    1 min walk
  • Transval Ski Lift
    7 min walk
  • Telemix l’Etale Ski Lift
    8 min walk
  • Geneva (GVA-Cointrin Intl.)
    68 min drive

Room options

View all photos for Chalet (Duplex)

Chalet (Duplex)

Chalet (Duplex)

  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Room

Select Comfort beds, in-room safe, desk, free cots/infant beds

Standard Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Select Comfort beds, in-room safe, desk, free cots/infant beds

Standard Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Chalet (Duplex 2 adults - 4 children)

Select Comfort beds, in-room safe, desk, free cots/infant beds

Chalet (Duplex 2 adults - 4 children)

  • 40 sq m
  • Sleeps 6
  • 5 Twin Beds

View all photos for Chalet (Duplex 2 adults-3 children)

Select Comfort beds, in-room safe, desk, free cots/infant beds

Chalet (Duplex 2 adults-3 children)

  • 35 sq m
  • Sleeps 5
  • 4 Twin Beds

About this property

Les Chalets de la Serraz

Ski-in/ski-out hotel with a ski shuttle
Ski into Les Chalets de la Serraz, where you can enjoy a drink at the bar/lounge and relax in massage/treatment rooms.
Les Chalets de la Serraz offers 10 accommodations with safes and bathrobes. Rooms open to balconies or patios. Beds feature Select Comfort mattresses. Televisions come with satellite channels. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

2 spa tubs are on site. In addition to a seasonal outdoor pool, other recreational amenities include ski-in/ski-out access.
During your stay at Les Chalets de la Serraz, you're just a quick walk from La Clusaz Ski Resort. Enjoy features like free WiFi in public areas, free self parking, and a free ski shuttle.
  • Free WiFi
  • Free self parking
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool or soak in the 2 spa tubs
  • Amenities include free lobby newspapers, a meeting room, and conference space
  • Onsite recreation includes ski-in/ski-out access
  • Steps from La Clusaz Ski Resort and 7 minutes by foot from Transval Ski Lift
  • Free ski shuttle service
Getting to the slopes is a breeze with the hotel's complimentary ski shuttle. When the sun goes down, sip après-ski drinks in the hotel's bar.

WiFi is free in public spaces. Self parking is free.

For a fee, guests can enjoy buffet breakfast daily from 8:30 AM to 10:00 AM.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free ski shuttle

Food and drink

  • Buffet breakfast available for a fee daily 8:30 AM–10:00 AM: EUR 18 per person
  • 1 bar

Things to do

  • 2 hot tubs
  • Seasonal outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Rollaway beds available
  • Seasonal outdoor pool

Conveniences

  • Free newspapers in reception

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Multilingual staff
  • Ski-in/ski-out access
  • Ski storage
  • Tour/ticket assistance

Business services

  • Conference space (323 square feet)
  • A meeting room

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • Massage/treatment rooms
  • Turkish bath/hammam

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Free cots/infant beds
  • Rollaway beds available
  • Select comfort bed

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • Satellite channels

More

  • Connecting rooms available
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.60 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 18 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 7 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property for check-in instructions. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Chalets Serraz
Chalets Serraz Hotel
Chalets Serraz Hotel La Clusaz
Chalets Serraz La Clusaz
Serraz
Les Chalets de la Serraz Hotel
Les Chalets de la Serraz La Clusaz
Les Chalets de la Serraz Hotel La Clusaz

Les Chalets de la Serraz Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 22 out of 31 reviews" "
Rating 8 - Good. 9 out of 31 reviews" "
Rating 6 - Okay. 0 out of 31 reviews" "
Rating 4 - Poor. 0 out of 31 reviews" "
Rating 2 - Terrible. 0 out of 31 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Stayed 2 nights in Jan 2019

8/10 Good

Woolly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pretty hotel, just out of town, which provided everything we needed. We will be back!
Stayed 2 nights in Jan 2019

8/10 Good

Juliet, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty and comfortable, charming host
This is a really pretty and comfortable hotel, well managed by a very welcoming and obliging host. Rooms are immaculate and the view gorgeous. Only drawbacks - dinner a bit pricey -no basic table or house wine and wine prices all around 25 euros or more - we've stayed in many hotels which while they have expensive bottles also have an excellent carafe of house wine at a good price, which is what you want on a ski trip. The wine we had here, while excellent, doubled the price of the dinner! Worth noting that the location isn't great for skiing - a bit of a schlepp to the lifts as the local ski bus only comes down that route every half an hour or so and the boot room is on the other side of the road.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
About as perfect as you could get for a ski break.
Really cannot fault anything - beautiful rustic wooden chalet where the bedrooms are just as good as the communal areas, friendly staff, delicious food, great views, well set up for skiing. Peaceful, idyllic, perfect. Ideally you need a car as it is a bit off the beaten track, but then that is what makes it such a gem.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A quick break in the Alps
Lovely friendly staff. A truly amazing location. Can't wait to go back!

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Que du bonheur
Stayed 2 nights in Feb 2020

10/10 Excellent

Matthieu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness
Excellent accueil Chalet très confortable et plein de charme
Stayed 2 nights in Jan 2020

10/10 Excellent

Pierrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour très agréable
Très bel hôtel, accueil « aux petits soins »
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Mar 2019

10/10 Excellent

NICOLAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnifique séjour
Week-end ski dans un très beau cadre, accueil et chambre exceptionnels.

10/10 Excellent

SEYFRIED

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charmée déjà à l’entrée des lieux. La décoration de l’hôtel, du salon commun, de la grande pièce repas et de la chambre est vraiment cosy. C’est un vrai « havre de paix » où l’on a immédiatement envie de se détentre et se relaxer. Agréablement surprise également par toutes les petites attentions : délicieux muffins de bienvenue avec son jus vitaminé, crêpe-minute au petit déjeuner, dont celui-ci très varié et composé de produits frais locaux et de recettes maison. J’y retournerai volontiers et je le recommande fortement à ma famille et amis.
Stayed 1 night in Dec 2017

8/10 Good

Frédéric

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice surrounding!
Very friendly an helpful stuff, excellent breakfast
Stayed 1 night in Aug 2017

10/10 Excellent

MIKAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour de reve dans cet hotel / chalet
Au bord d 'un ruisseau sur la route du col des Aravis, superbe hôtel L'accueil chaleureux,la chambre très agréable avec vue sur la montagne au calme, l'accès à la piscine après une journée chaude. Nous y retournerons sans aucune hésitation
Stayed 2 nights in Jul 2017

10/10 Excellent

Bernard, Lyon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charme, calme et excellent accueil dans un cadre m
Vraiment un hôtel de charme avec une dizaine de chambres et chalets. Une décoration de chalet authentique, un accueil très sympathique et des petits déjeuners parfaits !

10/10 Excellent

elvis, St-Pierre de Clages

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour en amoureux
Très bel hôtel, excellente accueil, magnifique chambre, personnel très avenant, nous y reviendront.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Sylvie, caen

Liked: Cleanliness, property conditions & facilities, room comfort
très bien malgré quelques reproches
Petit chalet privatisé très agréable avec vue imprenable sur le massif salle de bains simple sans pare douche WC non indépendant petits déjeuners laissant à désirer

10/10 Excellent

christophe, reims

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
séjour de reve
1m 20 de neige tombé en 2 jours, cadre idyllique séjour parfait au coin du feu

10/10 Excellent

bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Stéphane et Violaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bonjour, nous avons passé un agréable séjour conforme à ce qui nous avait été annoncé.Je recommande cet hôtel à tout ceux qui veulent se détendre dans un cadre montagnard.Très bon accueil.Nous reviendrons sans doute.Merci beaucoup.

10/10 Excellent

Tom, Norway

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place
Our family of 5 had a wonderful stay at the hotel. The staff was very friendly and the service was good. Other visitors have said that the owner is a friend of Norwegians, which is true. I can truly recommend the place.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr schönes Hotel mit sehr leckerem Essen !