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InterContinental Chantilly Chateau Mont Royal by IHG

5.0 star property
VIP Access

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Photo gallery for InterContinental Chantilly Chateau Mont Royal by IHG

Exterior
Exterior
Exterior
Premium Room, 1 Queen Bed (Outdoor Terrace)
Premium Room, 1 Queen Bed (Furnished Balcony)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Bar
  • Parking included
  • Pet-friendly
  • Free WiFi

Explore the area

Map
Allée des Marronniers, Route de Plailly, La Chapelle-en-Serval, Oise, 60520
  • Chantilly Forest
    ‪5 min drive‬
  • Castle Pontarme
    ‪6 min drive‬
  • Parc Astérix
    ‪11 min drive‬
  • Paris (CDG-Roissy-Charles de Gaulle)
    ‪26 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

Room, 1 Queen Bed (Cosy)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room, 1 Queen Bed

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 1 Queen Bed (Furnished Balcony)

Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Room, 1 Queen Bed (Furnished Balcony)

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 1 Queen Bed, Accessible

Classic Room, 1 Queen Bed, Accessible

Classic Room, 1 Queen Bed, Accessible

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 1 Queen Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Room, 1 Queen Bed

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite (Prince de Conde)

Suite (Prince de Conde)

Suite (Prince de Conde)

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Royal Suite

Royal Suite

Royal Suite

  • 99 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room

  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Room

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Double Beds

Premium Room, 2 Double Beds

Premium Room, 2 Double Beds

  • 34 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Premium Room, 1 Queen Bed (Outdoor Terrace)

Premium Room, 1 Queen Bed (Outdoor Terrace)

Premium Room, 1 Queen Bed (Outdoor Terrace)

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed (Furnished Balcony, Extra Person)

Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room, 1 Queen Bed (Furnished Balcony, Extra Person)

  • 31 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed (Furnished Balcony)

Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room, 1 Queen Bed (Furnished Balcony)

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed (Extra Person)

Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room, 1 Queen Bed (Extra Person)

  • 32 sq m
  • Sleeps 3
  • 1 Queen Bed

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About this property

InterContinental Chantilly Chateau Mont Royal by IHG

Luxury hotel with 2 restaurants and a full-service spa
2 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
InterContinental Chantilly Chateau Mont Royal by IHG offers 109 accommodations with DVD players and minibars. A pillow menu is available. 15-inch LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include safes and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor tennis court and complimentary bicycles are featured at the hotel. In addition to an indoor pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Biologique Recherche. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
During your stay at InterContinental Chantilly Chateau Mont Royal by IHG, you're just a quick walk from Oise-Pays de France Regional Natural Park. Free WiFi in public areas, free valet parking, and 2 restaurants are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Treat yourself to massages, facials, or body treatments at Biologique Recherche
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes an outdoor tennis court, a gym, and a sauna
  • 6 minutes by car from Castle Pontarme and 11 minutes from Parc Astérix
  • Airport shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
InterContinental Chantilly Chateau Mont Royal by IHG offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center, meeting rooms, and limo/town car service. A fitness center, a sauna, and spa services are also featured at the luxury InterContinental Chantilly Chateau Mont Royal by IHG. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free. A complete renovation of InterContinental Chantilly Chateau Mont Royal by IHG was completed in June 2024.

This 5-star La Chapelle-en-Serval hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.
L Opera - This restaurant serves breakfast, brunch, and dinner. A children's menu is available. Reservations are required.
LE STRADIVARIUS - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Languages

English, French, German, Italian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: EUR 40 per person
  • 2 restaurants
  • 1 bar
  • 24-hour room service

Restaurants on site

  • L Opera
  • LE STRADIVARIUS

Things to do

  • Billiards/pool table
  • Fitness centre
  • Free bike hire
  • Full-service spa
  • Indoor pool
  • Outdoor tennis court
  • Sauna
  • Tennis

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Free cots/infant beds
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Massages
  • Sauna
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Hardwood flooring in room
  • Wheelchair-accessible (may have limits)

More

  • Renovated entire property – June 2024
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 15-inch LCD TV
  • DVD player
  • Satellite channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Office
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: EUR 39 per pet, per night, plus a deposit of EUR 150 per day
  • Maximum 1 (weight limit: 51 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 85.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 40 per person
  • Airport shuttle fee: EUR 200 per vehicle (roundtrip, maximum occupancy 2)
  • Pet deposit: EUR 150 per day
  • Pet fee: EUR 39 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 85.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
InterContinental Chantilly Chateau Mont Royal by IHG offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property does not accept bank checks for payment made on site.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Tiara Chateau Mont Royal La Chapelle-en-Serval
Tiara Chateau Hotel Mont Royal La Chapelle-en-Serval
Tiara Chateau Hotel Mont Royal
Tiara Chateau Mont Royal

InterContinental Chantilly Chateau Mont Royal by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 170 out of 255 reviews
Rating 8 - Good. 62 out of 255 reviews
Rating 6 - Okay. 12 out of 255 reviews
Rating 4 - Poor. 8 out of 255 reviews
Rating 2 - Terrible. 3 out of 255 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs more gluten free food options!
Stayed 2 nights in Oct 2024

10/10 Excellent

Genevieve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing experience staying here. At first you see the beauty and elegance of this property and then you’re met with this heavenly scent. The service was great, the restaurant had some of the best dishes I’ve ever tasted. Just really enjoyed myself and will definitely be coming back.
Stayed 1 night in Oct 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, clean and excellent service.
Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
It’s with regret I give this hotel a 2 star review but I feel it is fair and balanced for this hotel in its current state. Cons: First impressions count for a lot. My wife and I had let the hotel know in advance we were celebrating our honeymoon having just married in France. The hotel confirmed they would organise something special for us. However nothing was arranged at all which felt anticlimactic and disappointing. However i haven’t let this tarnish the rest of the review as this may have been a simple mistake. There are also no umbrellas for guests to use, even to simply move luggage into the car park. The spa area is nice, but the hot tub was out of service for the duration of our stay. Our shower didn’t drain quickly so each shower I ended standing in still water. In addition the bathroom mirrors steam up easily due to poor extractors. Finally our service at reception wasn’t good. On check in we were told breakfast was extra which we had to challenge as we’d got breakfast included with our booking. Then on checkout we were presented a bill that included the nightly rate which we’d already paid, correcting this took 10 minutes. A few of these points standalone probably wouldn’t warrant a negative review but together it added up to be too much for a 5 star establishment. Pros: Excellent breakfast and good wait staff who couldn’t be faulted. The rooms are pleasant and modern with good air conditioning systems. Pleasant luggage porters. Beautiful setting. Very clean and at
Stayed 4 nights in Sep 2024

10/10 Excellent

Karen

Stayed 1 night in Aug 2024

8/10 Good

Becky

Stayed 1 night in Aug 2024

10/10 Excellent

Lior

Stayed 2 nights in Oct 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and upscale
Stayed 1 night in Sep 2023

2/10 Terrible

Pierre emmanuel

Stayed 2 nights in Sep 2023

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The bellboy was really wonderful, he made us feel like a palace resort, he taking care of us and our luggage and we only stopped for 15 minutes because the room wasn’t ready, but when we came back later at night everything was ready in the room
Stayed 2 nights in Sep 2023

10/10 Excellent

Michael

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best properties we have ever stayed at!
Stayed 1 night in Aug 2023

8/10 Good

Alexandre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Bernice

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very lovely place & pool area particularly nice but service for F&B extremely slow.
Stayed 1 night in Jun 2023

10/10 Excellent

Ernest

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2023

10/10 Excellent

daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Muy bonita y su personal muy amable, los lugares de alrededor espléndidos
Stayed 2 nights in Apr 2023

6/10 Okay

Arthur

Travelled with partner
Average
Stayed 2 nights in Mar 2023

10/10 Excellent

Sergey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Nice hotel but a little outdated
Stayed 1 night in Oct 2022

8/10 Good

Emmanuel, Palo Alto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2022

10/10 Excellent

John

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only 3 minute from Charle De Gauls airport, in the middle of a forest . The hotel is beautiful both outside and inside. Very nice staff, great bar and restaurant. Breakfast Buffet was excellent. Great gym, pool and overall amenities.
Stayed 2 nights in Sep 2022

8/10 Good

Weijun

Stayed 1 night in Aug 2022

10/10 Excellent

Jonathon

Liked: Cleanliness, staff & service, room comfort
Perfect perfect
Absolutely perfect, we will be coming back. Every aspect was top notch. WONDERFUL
Stayed 2 nights in Jul 2022

10/10 Excellent

Dorota

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 2 nights in Jul 2022