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Chalet-Hôtel Les Gentianettes, The Originals Relais (Hôtels-Chalets de Tradition)

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Chalet-Hôtel Les Gentianettes, The Originals Relais (Hôtels-Chalets de Tradition)

Daily buffet breakfast (EUR 24 per person)
Poolside bar
Property grounds
Café
Suite Junior sous comble

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Hot tub
    Hot tub
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Spa
    Spa
  • Room service
    Room service

Explore the area

Map
Route de Chevenne, La Chapelle-d'Abondance, Haute-savoie, 74360
  • La Chapelle d'Abondance Ski
    2 min walk
  • Cret Beni Ski Lift
    11 min walk
  • Panthiaz Gondola
    14 min walk
  • Sion (SIR)
    58 min drive

Room options

View all photos for Single Room

Premium bedding, in-room safe, individually decorated, desk

Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Signature Double or Twin Room, 1 Bedroom, Bathtub, Mountainside

Signature Double or Twin Room, 1 Bedroom, Bathtub, Mountainside | Mountain view

Signature Double or Twin Room, 1 Bedroom, Bathtub, Mountainside

  • 23 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Triple Room, 2 Bedrooms, Connecting Rooms, Corner

Superior Triple Room, 2 Bedrooms, Connecting Rooms, Corner

Superior Triple Room, 2 Bedrooms, Connecting Rooms, Corner

  • 24 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Double Room, 1 Bedroom, Balcony, Corner

Superior Double Room, 1 Bedroom, Balcony, Corner | View from room

Superior Double Room, 1 Bedroom, Balcony, Corner

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Quadruple Room, 2 Bedrooms, Non Smoking, Connecting Rooms

Superior Quadruple Room, 2 Bedrooms, Non Smoking, Connecting Rooms

Superior Quadruple Room, 2 Bedrooms, Non Smoking, Connecting Rooms

  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds OR 1 King Bed and 1 Queen Bed

View all photos for Family Suite, 2 Bedrooms, Connecting Rooms, Tower

Family Suite, 2 Bedrooms, Connecting Rooms, Tower

Family Suite, 2 Bedrooms, Connecting Rooms, Tower

  • 35 sq m
  • Mountain view
  • Sleeps 5
  • 1 Queen Bed, 2 Twin Beds and 1 Queen Sofa Bed

View all photos for Economy Double Room, 1 Bedroom, Non Smoking, Pool Access

Premium bedding, in-room safe, individually decorated, desk

Economy Double Room, 1 Bedroom, Non Smoking, Pool Access

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite Junior sous comble

Suite Junior sous comble

Suite Junior sous comble

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Family Room, 2 Bedrooms, Non Smoking, Connecting Rooms

Family Room, 2 Bedrooms, Non Smoking, Connecting Rooms

Family Room, 2 Bedrooms, Non Smoking, Connecting Rooms

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Bed

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About this property

Chalet-Hôtel Les Gentianettes, The Originals Relais (Hôtels-Chalets de Tradition)

Family-friendly ski hotel with a full-service spa
Jump on the free ski shuttle for a day on the slopes before returning to Chalet-Hôtel Les Gentianettes, The Originals Relais (Hôtels-Chalets de Tradition) for a drink at the bar/lounge and comforts including an indoor pool and a full-service spa.
Chalet-Hôtel Les Gentianettes, The Originals Relais (Hôtels-Chalets de Tradition) offers 34 accommodations with safes and bathrobes. Each accommodation is individually decorated. Beds feature premium bedding. A pillow menu is available. Business-friendly amenities include desks and desk chairs; local and long-distance calls are complimentary (restrictions may apply). Bathrooms include slippers, designer toiletries, complimentary toiletries, and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.
An indoor pool, a seasonal outdoor pool, and a spa tub are on site. Other recreational amenities include outdoor tennis courts and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include Swedish massages, facials, and body treatments.
During your stay at Chalet-Hôtel Les Gentianettes, The Originals Relais (Hôtels-Chalets de Tradition), you're just a quick walk from La Chapelle d'Abondance Ski. Enjoy features like free WiFi in public areas, a free manager's reception, and a free ski shuttle. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi in some public areas
  • Enjoy French cuisine with pool views at Gentianettes, one of the property's 2 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and seasonal outdoor pools or soak in the spa tub
  • Indulge with massages, facials, or body treatments at the spa
  • Amenities include newspapers, a front-desk safe, and a business center
  • Onsite recreation includes 4 outdoor tennis courts, a steam room, and a sauna
  • 7 minutes by car from Super Chatel Ski Lift and 8 minutes from Forme d'O Aquatic Center
  • Free ski shuttle service
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Have fun with onsite winter activities, including cross-country skiing and snowshoeing. After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the spa tub. For a free ride to the slopes, hop on the mountain hotel's complimentary ski shuttle. Chalet-Hôtel Les Gentianettes, The Originals Relais (Hôtels-Chalets de Tradition) helps provide the perfect winter holiday with ski storage, ski passes, and shopping on site. At the end of the day, order après-ski drinks at the hotel's bar.

There are 2 restaurants on site, along with a snack bar/deli. A free manager's reception is offered daily. Public spaces have free WiFi. This ski hotel also offers an indoor pool, outdoor tennis courts, and a sauna.

This 4-star La Chapelle-d'Abondance hotel is smoke free.

The hotel hosts a free manager's reception daily.
Gentianettes - Overlooking the pool, this restaurant specializes in French cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
La Barratte - This brasserie specializes in local cuisine and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open select days.
Bar de l'hôtel - Onsite bar. Happy hour is offered. Open daily.
Room service is available.

Languages

English, French

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited on-site parking
  • Electric car charging station on site
  • Free ski shuttle

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:00 AM: EUR 24 for adults and EUR 15 for children
  • 2 restaurants
  • 1 poolside bar and 1 bar
  • Free daily reception
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Gentianettes
  • La Barratte
  • Bar de l'hôtel

Things to do

  • 4 outdoor tennis courts
  • Arcade/games room
  • Cross-country skiing
  • Full-service spa
  • Indoor pool
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Snowshoeing
  • A hot tub
  • Steam room
  • Tennis

Family friendly

  • Arcade/games room
  • Indoor pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Library
  • Newspapers in reception

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Ski passes
  • Ski storage
  • Snow sports gear
  • Tour/ticket assistance

Business services

  • Business centre
  • A meeting room

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Body treatments
  • Facials
  • Massage - Swedish
  • Massage/treatment rooms
  • Treatment room

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee

More

  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Individually decorated
  • Iron/ironing board (on request)
  • Mobile key entry
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Renovations and closures

The property is closed between September 15 and December 15.

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 25 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 33 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.25 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 24 for adults and EUR 15 for children
  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 8:00 AM - 11:00 PM.
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in September.
  • Pool access available from 8 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Gentianettes Hôtels-Chalets Tradition
Gentianettes Hôtels-Chalets Tradition Hotel
Gentianettes Hôtels-Chalets Tradition La Chapelle-d'Abondance

Chalet-Hôtel Les Gentianettes, The Originals Relais (Hôtels-Chalets de Tradition) Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 27 out of 48 reviews" "
Rating 8 - Good. 14 out of 48 reviews" "
Rating 6 - Okay. 6 out of 48 reviews" "
Rating 4 - Poor. 0 out of 48 reviews" "
Rating 2 - Terrible. 1 out of 48 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rob

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Pretty setting. Hotel restaurant is apparently good but we were unable to make a reservation. Communication was difficult as the staff exclusively spoke French and were unable to communicate with us in English, German or Italian - while we were able to understand the gist, it is surprising for a hotel that presumably attracts a diverse clientele. No hairdryer in room and WiFi was unreliable. Overall it is surprising that the hotel has a 4 star rating as that was not our experience.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
be like this don't change your facility and add more options about food
Stayed 1 night in Jul 2019

8/10 Good

Philippa, Cape Town

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in quiet pretty town
Fabulous stay, great food, friendly staff and lovely spa room

10/10 Excellent

Jane, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An oasis while walking the GR5
We arrived very wet and grubby after being in the hills during a storm. Although it is a smart hotel, we were warmly greeted and made to feel very welcome. We stayed two nights and ended up well rested and fed and with our clothes clean! Highly recommended.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Great Hotel But Poor Booking Process
Really good stay. Hotel took payment though when they were not supposed to when booked and despite numerous emails hotels.com did not resolve which was really frustrating.

8/10 Good

Paul, Cambs UK

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Very Helpful Staff
Very nice hotel. Staff very helpful and pleasant. Can't comment on restaurants as we are both vegetarian and there wasn't really a great veggie offering. This is true of France in general so is not particularly a criticism of this hotel. From what we could see of the menus the other food did look good. My one disappointment was the size of the room. It was clean and the shower/bathroom very good but for the sort of money charged I would not expect a cramped room. Fortunately I did not need to swing any cats. Everything else about the hotel, including the pool and saunas, was very good.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

SERENA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon rapport qualite prix
Stayed 3 nights in Aug 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Yannick

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superbe découverte
Le cadre de l’hôtel est juste magnifique ! Le staff de l’hôtel/restaurant est super gentil et toujours à l’écoute, je recommande vivement les gentianettes !
Stayed 2 nights in Aug 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2019

10/10 Excellent

pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super WE
Super WE, personnel super agréable, repas exceptionnel, chambre: rien à dire … c'est la troisième fois que nous y allons et nous y retournerons
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel wurde kürzlich sehr stilvoll renoviert. Es gibt verschiedene angenehme Bereiche zum Verweilen im Innen und Aussenbereich.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir waren leider nur eine Nacht hier, aber es hat uns sehr gut gefallen
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Stayed 3 nights in Jun 2019

8/10 Good

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
top
top

8/10 Good

cyril

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent séjour . Je recommande
Stayed 1 night in Jun 2017

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Certaines chambres sont refaite donc très agréable mais ce n'est pas le cas de toute.

6/10 Okay

Corinne

Liked: Cleanliness, staff & service
Bel Hotel au calme
Joli hôtel et personnel accueillant, la chambres triple est très petite avec peu de rangements, même pas d'endroit pour poser la valise. En revanche la salle de bain est top avec pour une fois un bon plan de travail et une étagère. Nous avons mangé au restaurant qui nous a été présenté comme gastronomique, mais avons été déçus. 2h pour recevoir l'entrée et le plat, qui étaient "quelconques". Pas mauvais mais rien d'exceptionnel, bémol sur un nouveau plat : Brochette gambas-St jacques curry lait de coco, alors qu'il y avait une belle cuisson des produits, les accompagnements et sauces étaient tout simplement beaucoup trop sucrés et de fait le plat en était déséquilibré. Nous avons bien profité de la piscine et du jacuzzi, malheureusement la météo n'a pas contribué à notre séjour. En conclusion, et dans l'ensemble nous avons trouvé les prestations agréables mais trop chères.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Week-end très agréable. Hôtel restaurant très chaleureux, la Famille Trincaz et son personnel sympathique, commerçante et à votre écoute. Nous avons pris une heure de massage très agréable. Nous recommandons cet hôtel.

10/10 Excellent

pascal, Besançon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
super hotel
ski en famille, we détente

10/10 Excellent

Andrea, Peru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar de ensueño
Fue una experiencia lindisima. Nos quedamos maravillados. Una espectacular vista a las montañas, el personal super maravilloso, realmente un sueño. La habitacion pequeña pero acogedora. Nos toco la tematica de oso y a mis hijos les encanto. Una muy buena idea de separa el wc de la ducha. Super recomendable