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Tucan Suites Apart Hotel – Hotel Asociado Casa Andina

3.5 star property

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Photo gallery for Tucan Suites Apart Hotel – Hotel Asociado Casa Andina

Outdoor pool
Reception
Premium Suite
Duplex, 1 Queen Bed with Sofa bed, Balcony
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Breakfast included
  • Room service
  • 24/7 front desk

Explore the area

Map
Jr. 1 de Abril 315, La Banda de Shilcayo, San Martin, 22202
  • Museo Regional
    ‪12 min walk‬
  • Plaza de Armas de Tarapoto
    ‪12 min walk‬
  • Takiwasi Center
    ‪18 min walk‬
  • Tarapoto (TPP-Comandante FAP Guillermo del Castillo Paredes)
    ‪11 min drive‬

Room options

View all photos for Duplex, 1 Queen Bed with Sofa bed, Balcony

Duplex, 1 Queen Bed with Sofa bed, Balcony

Duplex, 1 Queen Bed with Sofa bed, Balcony

  • 27.92 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Suite, Multiple Beds

Family Suite, Multiple Beds

Family Suite, Multiple Beds

  • 42.29 sq m
  • Sleeps 6
  • 1 King Bed, 1 Large Twin Sofa Bed and 2 Twin Beds

View all photos for Deluxe Room, Pool View

Deluxe Room, Pool View

Deluxe Room, Pool View

  • 27.92 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Senior Suite

Senior Suite

Senior Suite

  • 51.5 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Studio Suite, Balcony, Pool View

Junior Studio Suite, Balcony, Pool View

Junior Studio Suite, Balcony, Pool View

  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Deluxe Double Room, Pool View

Deluxe Double Room, Pool View

Deluxe Double Room, Pool View

  • 64 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, Balcony

Junior Suite, Balcony

Junior Suite, Balcony

  • 22.5 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Double Beds, Terrace

Deluxe Room, 2 Double Beds, Terrace

Deluxe Room, 2 Double Beds, Terrace

  • 27.92 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Tucan Suites Apart Hotel – Hotel Asociado Casa Andina

Hotel in La Banda de Shilcayo with free breakfast and a 24-hour front desk
This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, a meeting room, and concierge services.
Tucan Suites Apart Hotel – Hotel Asociado Casa Andina offers 24 accommodations with safes and bathrobes. 32-inch LCD televisions come with cable channels.

Bathrooms include shower/tub combinations and complimentary toiletries. This La Banda de Shilcayo hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Tucan Suites Apart Hotel – Hotel Asociado Casa Andina, you'll be within walking distance of Museo Regional. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy Regional cuisine while dining at Cocoa
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Within a 15-minute walk of Museo Regional and Plaza de Armas de Tarapoto
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

An outdoor pool, tour/ticket assistance, and concierge services are also featured at Tucan Suites Apart Hotel – Hotel Asociado Casa Andina. Free self parking is available. A complete renovation of Tucan Suites Apart Hotel – Hotel Asociado Casa Andina was completed in July 2022.

This 3.5-star La Banda de Shilcayo hotel is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM.
Cocoa - This restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Cocoa

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Well-lit path to entrance

More

  • Renovated entire property – July 2022
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Ceiling fan

Bathroom

  • Bathrobes
  • Free toiletries
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels

Food and drink

  • Cookware/dishes/utensils
  • Microwave

More

  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.

Property is also known as

Tucan Suites Apart Hotel La Banda de Shilcayo
Tucan Suites Apart La Banda de Shilcayo
Tucan Suites Apart Banda Shil
Tucan Suites Apart Hotel
Tucan Suites Apart Hotel – Hotel Asociado Casa Andina Hotel

Tucan Suites Apart Hotel – Hotel Asociado Casa Andina Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 30 out of 50 reviews
Rating 8 - Good. 13 out of 50 reviews
Rating 6 - Okay. 3 out of 50 reviews
Rating 4 - Poor. 3 out of 50 reviews
Rating 2 - Terrible. 1 out of 50 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Stayed 2 nights in Sep 2024

10/10 Excellent

Rafael, SanJpse

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people, very personalized service always willing to make you feel at home The whole crew exceptional!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Lif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tucan suites fue una buena experiencia lindas habitaciones super limpias con todo lo que nescesitas, una piscina disponible dia y noche y lo mejor siempre limpia, los trabajodores de hotel muy amables y siempre dispuestos a ayudarte! Tambien tienen transportacion gratuita al aeropuerto y el restaurant tiene un menu variado y muy bueno, en Peru siempre se come rico y Tucan suites no es la exepcion! Lo recomiendo mil un pequeño hotel con todas las comodidades , de la selva su tucan suites
Stayed 1 night in Aug 2024

10/10 Excellent

Gustavo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Muy buen hotel para ir en pareja o amigos. Buen desayuno y hay algo diferente cada día. Así mismo, hay atención en la piscina y es rápido. Lo recomendaría bastante.

6/10 Okay

cristiano

Liked: Staff & service
A bit too pricey and noisy, loud music with cheap speacker going all day, if resting is what you look for I would think twice, rooms face the pool so noise is constant, Had to call front desk and insist to have some people in the pool at 11pm stop making noise. Staff very friendly and food is very good.
Stayed 1 night in Apr 2023

4/10 Poor

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities
Not worth $130 USD
Shower was not that clean. Water pressure on the shower head was very weak. No wifi signal in room. Had to go to corner of balcony to get signal. Asked to change rooms but the only other room smelled like smoke.
Stayed 1 night in Mar 2023

10/10 Excellent

Ron

Liked: Staff & service, amenities, property conditions & facilities
Friendly staff. Food was excellent.
Stayed 1 night in Feb 2023

10/10 Excellent

Imane

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Philippe

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

4/10 Poor

Roya

Stayed 1 night in Sep 2022

8/10 Good

Manuel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo bien excepto ubicación
Habitaciones muy grandes y limpias. Restaurante y piscina muy agradable. Localización bastante apartada del centro con un paseo poco agradable.
Stayed 2 nights in Aug 2022

2/10 Terrible

EDGARDO, Palmdale

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
False advertising, neglected facilities, lack of cleanliness in the room and bedding in poor hygienic conditions. awful experience.
Stayed 4 nights in Jun 2022

10/10 Excellent

EFRAIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant, best for families with kids.
It was very pleasant. The hotel personnel always available for helping us with any question or request. Breakfast was nice. Even in this covid situation we did have fun.
Stayed 3 nights in Jan 2021

10/10 Excellent

OneTreePlanted, Vermont

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay in Tarapoto - staff was amazing and rooms were great with a super cool center to eat and swim.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the hotel a lot. Super comfortable if you are traveling with family. The pool is a little small perhaps, especially given the angle in the photos they show. The rooms could use a little renovation, as there are some things that need maintenance and replacing like doorknobs that don't work, etc. The restaurant and bar are good. We saw rats by the pool at night, but that might be almost impossible to avoid without also poisoning the guests in Tarapoto. All in all, it was a comfortable stay for a big group.
Stayed 1 night in Jul 2019

8/10 Good

Joslyn

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Staff & service
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic retreat in Tarapoto
Huge room with large balcony! Great service, clean. My only problem was that the in-room safe was not usable. Fast wifi. Lovely swimming pool. Excellent restaurant with interesting Peruvian/Japanese options, good breakfast with plenty of choice. Located a little away from the town centre and therefore quieter but, using the ubiquitous mototaxis, it still takes less than 5 minutes, 3-5 Sol, to get to the bars and restaurants. Though clearly a hotel pitched at tourists, worked well for business use too with the bonus of being able to relax properly between meetings.
Stayed 4 nights in Sep 2018

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed at the hotel in two occasions and enjoyed both. I found Franco particularly helpful. He went way out of his way for me and my travel companions to make our stay pleasant. I would definitely stay again.
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2018

8/10 Good

Top, bangkok thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to visit
good place. Close to center. More space in the room. Staff can speak English.
Stayed 4 nights in Jul 2018

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Although I had a reservation, when I tried to check in, it seemed like I didn’t. It was a bit nerve wracking until they found it.
Stayed 1 night in Jul 2018

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All the staff is so friendly, and courteous. You feeling that you are home away from home. Food is great. Transfers from and to the airport. Wonderful buffet breakfast. Nice and clean pool. Reception great.
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely room but very disappointing breakfast
Stayed 2 nights in Jun 2018

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious Hotel with nice rooms
It was very difficult finding a nice hotel in Tarapoto so when I booked this Hotel I was a little scared. I am extremely happy to say the Photos do not justify what the hotel looks like. We got three bedrooms two matrimonial and one double. All the bedrooms are suites at this Hotel. You will have a full kitchen and a living room. Most of the rooms overlook the Pool with a large balcony. The double bedroom has two separate spaces for the beds so it gave each person a lot of privacy! There is a nice breakfast buffet each morning included in the price. If you want to eat at the Hotel the food price is very reasonable. This Hotel is about 5 minutes from the downtown center. But your not missing much by not being closer. Every motor ride is about 3 soles. There are several little food stores right next to Hotel if you just want to buy something quick. The only downside of this Hotel is the internet was horrible! It worked great at times and then would not allow any phones to connect. But I highly recommend this Hotel if you are staying in Tarapoto!