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The GrandWest Arashiyama

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The GrandWest Arashiyama

Front of property – evening/night
Lobby
Superior Family Room
Property amenity
Dining Suite | Private kitchen

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
48 Arashiyama Kamikaidocho, Nishikyo-ku, Kyoto, Kyoto, 616-0016
  • Arashiyama Onsen
    3 min walk
  • 芳汕
    3 min walk
  • Hankyu Arashiyama Station
    4 min walk
  • Osaka (ITM-Itami)
    56 min drive

Room options

View all photos for Dining Suite

Dining Suite

Dining Suite

  • 63 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Family Room

Superior Family Room | View from room

Superior Family Room

  • 52 sq m
  • Sleeps 5
  • 3 Twin Beds and 1 Double Bed

View all photos for Junior Suite

Premium bedding, individually decorated, individually furnished, desk

Junior Suite

  • 63 sq m
  • Mountain view
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Family Room with Tatami Area

Standard Family Room with Tatami Area

Standard Family Room with Tatami Area

  • 52 sq m
  • Sleeps 5
  • 2 Twin Beds and 3 Twin Futons

Similar properties

Exterior

Kadensho, Arashiyama Onsen, Kyoto - Kyoritsu Resort

Free WiFi
Restaurant
Air conditioning
Breakfast available
4.4 out of 5, Excellent, (223)
The price is €367
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Kadensho, Arashiyama Onsen, Kyoto - Kyoritsu Resort

About this property

The GrandWest Arashiyama

Family-friendly Kyoto hotel in Arashiyama with a coffee shop
This smoke-free hotel features a coffee shop/cafe, free use of bicycles, and concierge services. WiFi in public areas is free. Other amenities include a garden and multilingual staff.
The GrandWest Arashiyama offers 10 accommodations with complimentary bottled water and slippers. Rooms open to balconies. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include complimentary bicycles.
Public bath/onsen services include a yukata (Japanese robe).
Our customers tell us they can't get enough of the helpful staff at The GrandWest Arashiyama. During your stay, you're just a quick walk from Arashiyama Onsen. Features include free WiFi in public areas, plus a coffee shop/cafe and concierge services.
  • Free WiFi
  • Enjoy a bite to eat at the café
  • Services include a concierge and luggage storage
  • Onsite recreation includes complimentary bicycles
  • Within a 15-minute walk of Togetsukyo Bridge and Tenryu-ji Temple
There's a coffee shop/cafe on site. WiFi is free in public spaces. The family-friendly The GrandWest Arashiyama also features multilingual staff, a garden, and concierge services.

This 3.5-star Kyoto hotel is smoke free.

Kyocafe chach嵐山 - Onsite café.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free off-site parking within 787 ft; booking required

Food and drink

  • 1 coffee shop/cafe

Restaurants on site

  • Kyocafe chach嵐山

Things to do

  • Free bike hire
  • Private picnics
  • Shopping

Family friendly

  • Children's books
  • Children's games
  • Children's toys
  • High chair
  • Mini-fridge

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff

Outdoors

  • Garden

Spa

  • Yukata (Japanese robe)

Accessibility

  • This property does not have any lifts

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Extra futon mattress (surcharge)
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Bidet
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • 40-inch flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Freezer
  • Mini fridge

More

  • Desk
  • Electrical adapters/chargers
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Local maps
  • Restaurant dining guide
  • Slippers
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 200-1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Futon bed fee: JPY 2800 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and window guards
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

GrandWest Arashiyama Hotel
GrandWest Arashiyama
The GrandWest Arashiyama Hotel
The GrandWest Arashiyama Kyoto
The GrandWest Arashiyama Hotel Kyoto

The GrandWest Arashiyama Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 95 out of 117 reviews" "
Rating 8 - Good. 16 out of 117 reviews" "
Rating 6 - Okay. 2 out of 117 reviews" "
Rating 4 - Poor. 3 out of 117 reviews" "
Rating 2 - Terrible. 1 out of 117 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An Amazing and Relaxing Stay in Kyoto
Our family of 3 stayed in a total of 5 different accommodations during our trip to Japan. This hotel was our unanimous favorite. The staff was very friendly and helpful. The location was great for our needs (We wanted to be near the bamboo forest and the quiet area of Kyoto). The included breakfast is in a cafe that is below the rooms. This cafe had great food and drinks and also very friendly staff. The room was very large and spacious. It had 3 separate areas for toilet, shower/wet room, and sink / mirror. Our view of the mountains and local area was amazing as well. I would definitely recommend this hotel to anyone that is staying in Kyoto.
Stayed 2 nights in Jul 2024

6/10 Okay

Yukiko

Travelled with family and small children
Liked: Cleanliness, staff & service
No elevator : (
Stayed 2 nights in Jul 2024

10/10 Excellent

HAI MEI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Jinsong

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for Arashiyama sightseeing, with a nearby bus station that can be used for connecting (no transfer needed) to Kyoto station or Kiuomizu-dela. Room is spacious and clean, toilet and shower/bathroom are very comfortable. Reason for 4 stars instead of 5: design for the beds is suboptimal- the wooden base/legs are short (so the bed is too low for me) and the corners are protruding (easy to kick them when you walk around and it is very painful if you kick). Another minor thing is the accessibility to the breakfast restaurant in downstairs -it would be nicer if it can be accessed from inside the building or through a covered entrance especially in rainy weather.
Stayed 2 nights in Jun 2024

10/10 Excellent

Aki Fujii

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious and clean room with two beds and mini kitchen area. Less than 10 minute walk from the Arashiyama train station and about 25 minute walk to bamboo forest. Property also has bikes available so we rode bikes to the train station by the bamboo forest and walked over. Breakfast was included and decent. Staff is super friendly and helpful. Need to hop on a train to get in order to get to Nishiki market and Pontocho area.
Stayed 2 nights in Jun 2024

8/10 Good

Jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little hotel close to tourist area
Location was ideal, close to shops and restaurants. Staff was friendly and helpful. There is no elevator available. The rooms are small and storage is limited. Also, not many power outlets to charge phones. Breakfast was included and it was fantastic. By far the best breakfasts we had during our vacations. Getting taxis and Uber was cumbersome. Overall it was a good experience. I would recommend it.
Stayed 3 nights in May 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Loved our stay there!
Stayed 6 nights in May 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel provides such a great service from the day we check-in until the day we check-out. We loved the personal touch that the staffs showed throughout our stay. This is a great hotel to stay when you want to rest. The rooftop is a great addition as you can see the stars when the sky is clear. It's also a perfect base if you want to explore Arashiyama area early in the morning.
Stayed 4 nights in May 2024

10/10 Excellent

paula

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it! What a great hotel - staff were amazing, so friendly and helpful. Breakfast included in the restaurant downstairs was excellent, loved the gourmet waffles! And the room .. wow. It was very spacious and the layout and decor were beautifully minimalist. Also had sliding glass doors that opened onto a balcony. We also enjoyed the rooftop patio with couches, tent and great views. Very convenient to walk to from station and as easy walk to bridge/river. I would gladly stay here again … absolutely loved it!!
Stayed 2 nights in Apr 2024

10/10 Excellent

Sharee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing and lovely place.
Beautiful, functional design in excellent walkable location to Arashiyama Bamboo Forest path.
Stayed 3 nights in Feb 2024

10/10 Excellent

Liliana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Dec 2023

10/10 Excellent

Eloise

Stayed 1 night in Nov 2023

10/10 Excellent

Yasuko

Stayed 1 night in Nov 2023

10/10 Excellent

Kelly

Stayed 3 nights in Oct 2023

10/10 Excellent

xi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
The staff and location are amazing!
Stayed 2 nights in Oct 2023

10/10 Excellent

Nicole

Stayed 2 nights in Jul 2023

10/10 Excellent

mingdar

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and spacious room, the only thing that bother me was there was no elevator in the hotel. So we had to walk 3 floors to our room, as far as baggages, no worry, the friendly staff will help. Will choose to return.
Stayed 2 nights in Jun 2023

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was our favorite hotel in 10 days around Japan. The room is spacious, super clean, modern and very comfortable. We loved being able to walk to the wonderful Arashiyama sites when the day tourists left. We had a beautiful view of the mountains and the staff is so friendly and helpful. We enjoyed free access to cold water bottles and coffee/tea and a delicious multi choice western style breakfast. The rooftop deck was enjoyable too. The beds are super comfortable. This is a great option to be close to nature and away from busy Kyoto downtown.

10/10 Excellent

Aaron Raphael, Singapore

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I really like the boutique, upmarket, relaxing and comfortable environment of the entire property. I feel so relaxed every day when I am here, away from all the crowds.
Stayed 2 nights in Jun 2023

10/10 Excellent

Jonathan

Stayed 1 night in Jun 2023

10/10 Excellent

Gabrielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Sid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our family room, small hotel but nothing short of a major hotel. Bathroom was better than big hotels, only lacked elevators that was not a issue for us.
Stayed 2 nights in Apr 2023

10/10 Excellent

Yenny

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023