THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel

4.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel

Courtyard
Executive Hollywood Twin, Non Smoking 43sqm
Flat-screen TV
Flat-screen TV
Courtyard

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Gym
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
175-2 Ebisucho Higashiyama Ward, Kyoto, Kyoto, 605-0033
  • Chion-in Temple
    ‪5 min walk‬
  • Yasaka Shrine
    ‪9 min walk‬
  • Heian Shrine
    ‪10 min walk‬
  • Osaka (ITM-Itami)
    ‪67 min drive‬

Room options

Superior Twin/Shower Booth, Non Smoking

  • 21 sq m
  • Sleeps 4
  • 2 Twin Beds

Executive King, Non Smoking

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

Executive Twin, Non Smoking

  • 42 sq m
  • Sleeps 5
  • 2 Large Twin Beds

Premier Triple/Shower Booth, Non Smoking

  • 39 sq m
  • Sleeps 5
  • 3 Large Twin Beds

Deluxe Twin, Non Smoking

  • 27 sq m
  • Sleeps 4
  • 2 Large Twin Beds

Awata Suite, Non Smoking

  • 58 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Triple, Non Smoking

  • Sleeps 5
  • 3 Large Twin Beds

Okazaki Suite, Non Smoking

  • 61 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe King, Non Smoking

  • 24 sq m
  • Sleeps 4
  • 1 King Bed

Shirakawa Suite, Non Smoking

  • 65 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Queen, Non Smoking

  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed

Premier Twin, Non Smoking

  • 32 sq m
  • Sleeps 5
  • 2 Large Twin Beds

Superior Queen/Shower Booth, Non Smoking

  • 21 sq m
  • Sleeps 4
  • 1 Queen Bed

Pan Pacific Suite, Non Smoking

  • 86 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Accessible Twin, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Large Twin Beds

Premier King/Shower Booth, Non Smoking

  • Sleeps 4
  • 1 King Bed

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About this property

THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel

Luxury Kyoto hotel in Higashiyama Ward with a fitness center
A restaurant, a fitness center, and a bar/lounge are available at this hotel. Additionally, coffee/tea in a common area, spa services, and concierge services are onsite.
THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel offers 143 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions are featured in guestrooms.

Bathrooms include slippers, bidets, hair dryers, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments.
Our customers tell us they can't get enough of the helpful staff at THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel. During your stay, you're just a quick walk from Yasaka Shrine. A restaurant, a gym, and a bar are available.
  • Free WiFi (speed: 25+ Mbps)
  • Enjoy Regional cuisine while dining at NANANOICHI
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Steps from Awata Shrine and 5 minutes by foot from Chion-in Temple
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A fitness center, spa services, and a vending machine are also featured at the luxury THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel.

Smoking is allowed in designated areas at this 4.5-star Kyoto hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
NANANOICHI - This restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Tea&Bar Sarei - Onsite lobby lounge. Open daily.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: JPY 3729 for adults and JPY 1864 for children
  • 1 restaurant
  • 1 bar
  • Coffee/tea in a common area
  • Hosted evening meal available daily for a fee of JPY 7000

Restaurants on site

  • NANANOICHI
  • Tea&Bar Sarei

Things to do

  • Fitness centre
  • Spa services

Family friendly

  • Laundry facilities

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Outdoors

  • Garden

Spa

  • Body treatments
  • Facials

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Hand-held shower head
  • Handrails in stairwells
  • In-room accessibility
  • Low-height worktop and sink
  • Low-height desk
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Bidet
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water

More

  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Breakfast is not included in the breakfast rates for children 4-6 years old, and can be requested onsite for the listed child breakfast fee. The breakfast fee for children ages 0-3 is at no charge.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 200-1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3729 for adults and JPY 1864 for children
  • Spa fee: JPY 6000 per night
  • Hosted evening meal: JPY 7000

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

THE HOTEL HIGASHIYAMA by KyotoTokyuHotel
THE HOTEL HIGASHIYAMA by Kyoto Tokyu Hotel
THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel Hotel
THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel Kyoto

THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 95 out of 126 reviews" "
Rating 8 - Good. 21 out of 126 reviews" "
Rating 6 - Okay. 4 out of 126 reviews" "
Rating 4 - Poor. 4 out of 126 reviews" "
Rating 2 - Terrible. 2 out of 126 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

DIANA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean and organized. Breakfast is amazing! Small but so tasty and so home made! The staff is really helpful and super friendly! Location is perfect! 7 mins max to the metro!
Stayed 3 nights in Oct 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay - great staff but they lacked knowledge of speaking English; very accessible to restaurants & shopping; good restaurant.
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel and comfortable stay
Wonderful ambience, aesthetic, excellent service, quiet and comfortable hotel with central patio and tea bar in lobby. Good location close to popular shrines and museums. Very busy but good breakfast. Small gym space suitable for 2-3 people. One single washing machine (mostly occupied). The service was excellent and staff very helpful.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean and peaceful. Subway station was in easy distance.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sakshi

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel with all amenities
Stayed 4 nights in Oct 2024

10/10 Excellent

Cristina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very fine new hotel. I really enjoyed my stay with my family there. Excellent breakfast and restaurant.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jared

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Stacy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property! Everything reflected subtle luxury. The staff were extremely helpful and polite and went out of their way to make all kinds of accommodations possible. It was a very pampering experience.
Stayed 3 nights in Oct 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024

10/10 Excellent

Soraya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location if you like quiet areas, close to the bus and train stops. Breakfast was great, good mix of western options. Liked that the hotel was eco friendly and staff was great
Stayed 2 nights in Sep 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my favourite hotel of all the hotels in which I have ever stayed. The room was excellent; the bed was comfortable; and the location was great. The entire staff was exceedingly friendly and service-oriented. The quiet alleys around the hotel are picturesque, and the location is ideal for short, early-morning walks to some temples and shrines that get crowded during the day. If I come back to Kyoto, I will be staying here.
Stayed 6 nights in Aug 2024

8/10 Good

Ben

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable, highly recommended!
Stayed 2 nights in Aug 2024

8/10 Good

Miho

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s in a great location to walk around and be close the public transportations.
Stayed 2 nights in Aug 2024

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, location and room was perfect! Would definitely stay at the hotel again
Stayed 10 nights in Aug 2024

10/10 Excellent

R

Stayed 4 nights in Jul 2024

10/10 Excellent

Sae

Stayed 4 nights in Jul 2024

10/10 Excellent

Candace

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Beautiful property, walking distance to many sights in Kyoto. Rooms are spacious enough with the most amazing showers.
Stayed 7 nights in Jul 2024

10/10 Excellent

Johannes, hixson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel with exceptional service. Lovely rooms. Great breakfast. Location is good, with a subway nearby, small convenience store across the street. Chion-in temple is within easy walking distance. Great stay!!
Stayed 2 nights in Jun 2024

10/10 Excellent

Jenny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and room. Only negative for some rooms would be the sound of the trains that you can see from the upper levels. They do stop running after 11? But start up again early. It’s wasn’t super loud but a light sleeper would be woken.
Stayed 3 nights in May 2024

10/10 Excellent

Lacey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Incredible place. Hospitality was perfect. Breakfast buffet was the best on our trip. Beds were also the most comfortable. The private onsen was well worth the reasonable price. Couldn’t say enough good about our stay.
Stayed 4 nights in May 2024

10/10 Excellent

Beth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the room design. Close to public transportation
Stayed 3 nights in May 2024

10/10 Excellent

oscar

Stayed 2 nights in May 2024

10/10 Excellent

kristoffer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Higashiyama is a beautiful hotel located in a quiet part of city. It is walking distance to many restaurants, tourist sites and to city centre. The staff are gracious and room is so nice you almost don’t won’t to leave it :-)
Stayed 5 nights in Apr 2024

10/10 Excellent

faith

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The foot bath was amazing and a great way to end the night!
Stayed 2 nights in Apr 2024