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RIHGA Royal Hotel Kyoto

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for RIHGA Royal Hotel Kyoto

Premium Floor Suite Double, Non Smoking
Standard Triple Room
Exterior
Indoor pool
6 restaurants, breakfast, lunch, dinner served; French cuisine

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Gym

Explore the area

Map
1 Taimatsu-cho, Shiokoji-sagaru, HigashiHorikawa-dori, Shimogyo-ku, Kyoto, Kyoto, 600-8237
  • Kyoto Station Building
    4 min walk
  • Top of Kyoto
    1 min walk
  • Kyoto Station
    6 min walk
  • Osaka (ITM-Itami)
    46 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Regular floor Superior Twin, Non Smoking (24~27sqm)

Down duvets, minibar, in-room safe, desk

Regular floor Superior Twin, Non Smoking (24~27sqm)

  • 24 sq m
  • City view
  • Sleeps 6
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Premium floor Superior Twin, Non Smoking (27~30sqm)

Down duvets, minibar, in-room safe, desk

Premium floor Superior Twin, Non Smoking (27~30sqm)

  • 27 sq m
  • City view
  • Sleeps 6
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Kyoto Style floor Suite Twin Non Smoking (53sqm/8th floor)

Down duvets, minibar, in-room safe, desk

Kyoto Style floor Suite Twin Non Smoking (53sqm/8th floor)

  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Regular floor Suite Double, Non Smoking

Regular floor Suite Double, Non Smoking

Regular floor Suite Double, Non Smoking

  • 53 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Regular floor Suite Twin, Non Smoking

Regular floor Suite Twin, Non Smoking

Regular floor Suite Twin, Non Smoking

  • 50 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Kyoto Style floor Family Room Non Smoking (8th floor)

Kyoto Style floor Family Room Non Smoking (8th floor)

Kyoto Style floor Family Room Non Smoking (8th floor)

  • City view
  • Sleeps 8
  • 3 Twin Beds

View all photos for KIRA KARACHO (GIN-GETSU)

KIRA KARACHO (GIN-GETSU)

KIRA KARACHO (GIN-GETSU)

  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for KIRA KARACHO (KIN-UN)

KIRA KARACHO (KIN-UN)

KIRA KARACHO (KIN-UN)

  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive floor Standard Twin Room, Non Smoking (10th floor)

Down duvets, minibar, in-room safe, desk

Executive floor Standard Twin Room, Non Smoking (10th floor)

  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • 24 sq m
  • City view
  • Sleeps 6
  • 2 Twin Beds and 1 Twin Trundle Bed

View all photos for Wide King Double, Non Smoking

Wide King Double, Non Smoking

Wide King Double, Non Smoking

  • 22 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Luxury Family room, Non Smoking

Luxury Family room, Non Smoking

Luxury Family room, Non Smoking

  • City view
  • Sleeps 12
  • 4 Twin Beds

View all photos for Japanese style Room Non-smoking

Japanese style Room Non-smoking

Japanese style Room Non-smoking

  • City view
  • Sleeps 8
  • 4 Twin Futons

View all photos for TATAMI Suite Twin

TATAMI Suite Twin

TATAMI Suite Twin

  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Premium floor Superior Twin Room, Non Smoking (9th floor)

Down duvets, minibar, in-room safe, desk

Premium floor Superior Twin Room, Non Smoking (9th floor)

  • City view
  • Sleeps 6
  • 2 Twin Beds

View all photos for Twin room with TATAMI, Non-smoking

Down duvets, minibar, in-room safe, desk

Twin room with TATAMI, Non-smoking

  • City view
  • Sleeps 8
  • 2 Twin Beds and 2 Twin Futons

View all photos for Executive floor Junior Suite Twin Non Smoking(10th floor)

Executive floor Junior Suite Twin Non Smoking(10th floor)

Executive floor Junior Suite Twin Non Smoking(10th floor)

  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive floor Deluxe Twin Room, Non Smoking (10th floor)

Executive floor Deluxe Twin Room, Non Smoking (10th floor)

Executive floor Deluxe Twin Room, Non Smoking (10th floor)

  • City view
  • Sleeps 6
  • 2 Twin Beds

View all photos for Suite Twin Run of House　[Room Type or Size will be assigned upon arrival]

Room amenity

Suite Twin Run of House　[Room Type or Size will be assigned upon arrival]

  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Luxury Twin Room, Non Smoking

Down duvets, minibar, in-room safe, desk

Luxury Twin Room, Non Smoking

  • City view
  • Sleeps 6
  • 2 Twin Beds

View all photos for Premium floor Deluxe Twin, Non Smoking (9th floor)

Down duvets, minibar, in-room safe, desk

Premium floor Deluxe Twin, Non Smoking (9th floor)

  • City view
  • Sleeps 6
  • 2 Twin Beds

View all photos for Kyoto Style floor Deluxe Twin Room, Non Smoking (8th floor)

Down duvets, minibar, in-room safe, desk

Kyoto Style floor Deluxe Twin Room, Non Smoking (8th floor)

  • City view
  • Sleeps 6
  • 2 Twin Beds

View all photos for Deluxe Twin Room, Non Smoking

Down duvets, minibar, in-room safe, desk

Deluxe Twin Room, Non Smoking

  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for High Floor Standard Twin Room (Run of Floor), Non Smoking

Down duvets, minibar, in-room safe, desk

High Floor Standard Twin Room (Run of Floor), Non Smoking

  • 22 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive floor Superior Twin Room, Non Smoking (10th floor)

View from room

Executive floor Superior Twin Room, Non Smoking (10th floor)

  • City view
  • Sleeps 6
  • 2 Twin Beds

View all photos for Kyoto Style floor Superior Twin Room, Non Smoking (8th floor)

Down duvets, minibar, in-room safe, desk

Kyoto Style floor Superior Twin Room, Non Smoking (8th floor)

  • City view
  • Sleeps 6
  • 2 Twin Beds

View all photos for Premium floor Standard Twin, Non Smoking (9th floor)

Down duvets, minibar, in-room safe, desk

Premium floor Standard Twin, Non Smoking (9th floor)

  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Kyoto Style floor Standard Twin Room, Non Smoking (8th floor)

Down duvets, minibar, in-room safe, desk

Kyoto Style floor Standard Twin Room, Non Smoking (8th floor)

  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive floor Deluxe Double Room, Non Smoking (10th floor)

Down duvets, minibar, in-room safe, desk

Executive floor Deluxe Double Room, Non Smoking (10th floor)

  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Premium floor Deluxe Double, Non Smoking (9th floor)

Down duvets, minibar, in-room safe, desk

Premium floor Deluxe Double, Non Smoking (9th floor)

  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for High Floor Deluxe Twin Room (Run of Floor), Non Smoking

Down duvets, minibar, in-room safe, desk

High Floor Deluxe Twin Room (Run of Floor), Non Smoking

  • 30 sq m
  • City view
  • Sleeps 6
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for High Floor Superior Twin Room (Run of Floor), Non Smoking

Down duvets, minibar, in-room safe, desk

High Floor Superior Twin Room (Run of Floor), Non Smoking

  • 27 sq m
  • City view
  • Sleeps 6
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Double Room, Non Smoking

Room amenity

Superior Double Room, Non Smoking

  • 27 sq m
  • City view
  • Sleeps 6
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Standard Twin Room, Non Smoking

Down duvets, minibar, in-room safe, desk

Standard Twin Room, Non Smoking

  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive floor Standard Double Room, Non Smoking (10th floor)

Down duvets, minibar, in-room safe, desk

Executive floor Standard Double Room, Non Smoking (10th floor)

  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Premium floor Standard Double, Non Smoking (9th floor)

Down duvets, minibar, in-room safe, desk

Premium floor Standard Double, Non Smoking (9th floor)

  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Twin (Hollywood twin) Non Smoking

Down duvets, minibar, in-room safe, desk

Superior Twin (Hollywood twin) Non Smoking

  • 27 sq m
  • City view
  • Sleeps 6
  • 2 Twin Beds

View all photos for Kyoto Style floor Standard Double Room, Non Smoking (8th floor)

Down duvets, minibar, in-room safe, desk

Kyoto Style floor Standard Double Room, Non Smoking (8th floor)

  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Twin (Hollywood Twin), Non Smoking

Down duvets, minibar, in-room safe, desk

Standard Twin (Hollywood Twin), Non Smoking

  • 22 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Double Room, Non Smoking

Down duvets, minibar, in-room safe, desk

Standard Double Room, Non Smoking

  • Sleeps 4
  • 1 Double Bed

View all photos for Executive floor Small Double Room, Non Smoking (10th floor)

Executive floor Small Double Room, Non Smoking (10th floor)

Executive floor Small Double Room, Non Smoking (10th floor)

  • Sleeps 4
  • 1 Double Bed

View all photos for Executive floor Suite, Non Smoking (10th Floor, 79sqm)

Executive floor Suite, Non Smoking (10th Floor, 79sqm)

Executive floor Suite, Non Smoking (10th Floor, 79sqm)

  • 79 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Twin Room, Non Smoking

Down duvets, minibar, in-room safe, desk

Superior Twin Room, Non Smoking

  • Sleeps 6
  • 2 Twin Beds

View all photos for Premium Floor Suite Twin, Non Smoking

Premium Floor Suite Twin, Non Smoking

Premium Floor Suite Twin, Non Smoking

  • 75 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

Similar properties

Exterior

Rihga Gran Kyoto

Free WiFi
Air conditioning
Breakfast available
Laundry
4.7 out of 5, Exceptional, (560)
The price is €187
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Rihga Gran Kyoto

About this property

RIHGA Royal Hotel Kyoto

Hotel with 6 restaurants, a quick walk to Kyoto Aquarium
Along with 6 restaurants, this hotel has an indoor pool and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a coffee shop/cafe, and concierge services are onsite.
RIHGA Royal Hotel Kyoto offers 489 air-conditioned accommodations with minibars and safes. Beds feature down comforters. LCD televisions come with cable channels. Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

The breakfast at RIHGA Royal Hotel Kyoto gets high marks from our customers. During your stay, you're just a quick walk from Kyoto Tower. Free WiFi in public areas, free self parking, and 6 restaurants are available.
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy French cuisine while dining at Top of Kyoto
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the spaciousness, overall comfort, and cleanliness
  • Within a 10-minute walk of Kyoto Aquarium and Kyoto Tower
RIHGA Royal Hotel Kyoto offers its guests an indoor pool and a fitness center. There are 6 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly RIHGA Royal Hotel Kyoto. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Kyoto hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.
Top of Kyoto - This restaurant specializes in French cuisine and serves lunch and dinner. A children's menu is available.
Royal Ryuho - This restaurant specializes in Chinese cuisine and serves lunch and dinner. A children's menu is available.
Gourmand Tachibana - This restaurant specializes in French cuisine and serves lunch and dinner. A children's menu is available.
All Day Dining KAZA - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Tankuma Kitamise - This restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: JPY 3200 per person
  • 6 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Top of Kyoto
  • Royal Ryuho
  • Gourmand Tachibana
  • All Day Dining KAZA
  • Tankuma Kitamise

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Fridge
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille signage
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchairs available on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down duvet
  • Heating (climate-controlled)

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Minibar
  • Fridge

More

  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 200-1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3200 per person
  • Facilities fee: JPY 1100 per person, per day and includes use of: swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Children 4-12 years old are allowed in the pool for a fee of JPY 540 per person, per stay and must be accompanied by an adult.

We should mention

  • Pool access available from 1:30 PM to 8:30 PM.
  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Rihga Royal
Hotel Rihga Royal Kyoto
Kyoto Hotel Rihga Royal
Kyoto Rihga Royal
Kyoto Rihga Royal Hotel
Rihga Royal
Rihga Royal Hotel
Rihga Royal Hotel Kyoto
Rihga Royal Kyoto
Rihga Royal Kyoto Hotel
RIHGA Royal Hotel Kyoto Hotel
RIHGA Royal Hotel Kyoto Kyoto
RIHGA Royal Hotel Kyoto Hotel Kyoto

RIHGA Royal Hotel Kyoto Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1181 out of 2055 reviews" "
Rating 8 - Good. 579 out of 2055 reviews" "
Rating 6 - Okay. 208 out of 2055 reviews" "
Rating 4 - Poor. 50 out of 2055 reviews" "
Rating 2 - Terrible. 37 out of 2055 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Akiko, Baltimore

Stayed 1 night in Aug 2024

10/10 Excellent

Yukio

Liked: Cleanliness, staff & service, property conditions & facilities
Really appreciated shuttle service to and from Kyoto Station. Convenient to stores, restaurants, etc.
Stayed 3 nights in Sep 2024

10/10 Excellent

Luzminda, BROOKLYN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love that the hotel has a shuttle service to and from the train station altho' we used it just once because getting taxis was easy. We also used the hotel to sleep in as we had very little time in Kyoto. We arrived at the hotel close to 4pm, dropped our luggage and went to the Torii Gates, and spent a lot of our time at the lovey Kyoto Train Station. We left by 7am ff. morning as we have a plane to catch in Narita. The hotel met all our needs.
Stayed 1 night in Sep 2024

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2024

8/10 Good

Matthew

Stayed 2 nights in Sep 2024

10/10 Excellent

Angie, Rosemead

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and convenient access to the hotel shuttle transportation to Kyoto station.
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Sangye

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very clean and very nice. Close to train station and the front older woman helped us very nicely.
Stayed 3 nights in Aug 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shuttle to station
Stayed 2 nights in Aug 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service, staff are very nice, hotel is nice, morning breakfast is also very nice. The hotel also provides daily travel bus to Kyoto station and back, regular service every 20minutes. Not much to do directly around the area
Stayed 3 nights in Sep 2024

10/10 Excellent

Chie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our 3rd time staying at this hotel. I love this hotel because of the locations and the big bath rooms. Beautiful hotel! But the floor is really thin (that’s most of the Japanese hotel and apartment buildings.) so we heard people walking, baby running. But other than that, we are very happy with our stay and we will be back again next fall!
Stayed 3 nights in Sep 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Fantastic location in a beautiful hotel. A good sized room and excellent service, high quality for the price!
Stayed 5 nights in Aug 2024

10/10 Excellent

Andy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 5 nights and satisfied with all services.
Stayed 4 nights in Sep 2024

10/10 Excellent

Readman

Liked: Cleanliness, staff & service, property conditions & facilities
Extremely helpful staff. Very helpful shuttle office to train station.
Stayed 1 night in Aug 2024

10/10 Excellent

Aydar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Yaorong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, spacious room, well maintained. Free shuttle to Kyoto Station. Staff very friendly
Stayed 3 nights in Aug 2024

8/10 Good

Tommy

Stayed 1 night in Aug 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel - close to Kyoto station
Stayed 6 nights in Aug 2024

8/10 Good

Faith D.

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good location, mediocre room
This hotel was just okay. It wasn’t terrible but it wasn’t amazing. We stayed two nights, the parking was easy which we appreciated. The French restaurant rotating above was a beautiful fine dining experience. However we got the best room type they have on the top floor and it still left a bit to be desire, mattresses that you can feel the wires through, cheap hot bedding, in an outdated room. Not the end of the world but a more comfortable bed would go a long ways. All in all an alright stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

Yi Ming

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

DULCE ROCIO

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent lication The hotel was more than I expect I would like to have access to the gym and swimming pool with paying a fee tho Beside that, everything was great
Stayed 5 nights in Aug 2024

10/10 Excellent

DULCE ROCIO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the staying a lot. Shuttle service excellent. Location is great
Stayed 1 night in Aug 2024

10/10 Excellent

Vahid

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Kristen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very helpful, comfortable stay We had two rooms as we extended the stay On arrival, during the stay and after staying at the hotel the staff were amazing The concierge past our stay, we had moved on to Osaka, kept us informed of what to do with the typhoon, she let us know via email of transport and days best to leave our accommodation in Osaka so we wouldn’t get stuck. We were recommended to book the bullet train and leave at a certain day and time. This was invaluable, and prevented us from transport closures. Staff go above and beyond and the facility was awesome
Stayed 1 night in Aug 2024