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5.0 out of 5

"We had a lovely time at the hotel, the room is supper pretty and the beds are comfy. The staff are really really nice and we loved every single night ... " More

By a verified traveller on Mon 25 Sep 2023

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Deluxe Twin Room, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Junior Suite Twin Room, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Twin Room, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Superior Triple Room, Non Smoking

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Comfort Queen Room, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Run of the House

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Mitsui Garden Hotel Kyoto Shinmachi Bettei's great location gets high marks from our customers. During your stay, you're just a quick walk from Shijo Street. You'll find features such as free WiFi in public areas, plus a restaurant and breakfast (surcharge).

  • Free WiFi and wired Internet
  • Enjoy Japanese cuisine while dining at 僧伽小野 京都新町別邸
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, laundry facilities and multilingual staff
  • Guests have great things to say about the clean guestrooms and the location
  • Just a 2-minute drive from Nijō Castle and a few minutes from Kawaramachi Street

Mitsui Garden Hotel Kyoto Shinmachi Bettei ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Mitsui Garden Hotel Kyoto Shinmachi Bettei

Couples (1) Family (1)
5 out of 5
We had a lovely time at the hotel, the room is supper pretty and the beds are comfy. The staff are really really nice and we loved every single night we were there. Would book again when i go back! Thank you!!

Posted by on 25 Sep 2023

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Comment from Hotel Management

25 Sep 2023 by Front Office Manager

Thank you for having stayed with us at Mitsui Garden Hotel Kyoto Shinmachi Bettei and high rating to our hotel. We hope this Kyoto trip becomes unforgettable and exceptional memory for you. We really appreciate your complements on our staff, we hold several types competition every year for the best Omotenashi (Hospitality) improvement. In generally, Japan is fantastic country for hospitality, we assure you that we will continue to strive to provide better service.We look forward to welcoming you back to our hotel again on your next opportunity to visit Kyoto Japan. Again, thank you for your assessment. Front Office Manager

5 out of 5
Das beste Hotel unseren Ferien in Japan. Schönes und ruhiges Zimmer, und sogar "Sento" (public bath) im Hotel für die Gäste. Das Viertel war auch toll mit vielen kleinen Restaurants und Kneipen. Wenig touristisch, aber 15 Minuten zu Fuss von sehr guten Shopping-Möglichkeiten und Sehenswürdigkeiten entfernt.

Posted by on 10 May 2023

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Comment from Hotel Management

11 May 2023 by Front Office Manager

Thank you very much for choosing Mitsui Garden Hotel Kyoto Shinmachi Bettei for your recent stay in Kyoto and for your comment on our hotel.We are pleased to hear that you were satisfied with our staff service and hotel facilities. We are so pleased that you were satisfied with our public bath facility. Our public bath using artificial carbonated spring is highly rated. It would make you feel relaxed and heal your body got tired from walking for sightseeing all around Kyoto city. We constantly strive our guests in ways that cater to their needs and are very happy that our staff made your stay comfortable. All the staff will continue to strive to improve our services so that we can continue to be a hotel that satisfies all of our customers.We are looking forward to welcoming you back again on your future trip to Kyoto.

About the Mitsui Garden Hotel Kyoto Shinmachi Bettei

Location 361 Rokkaku-cho, Rokkaku-sagaru, Kyoto, Kyoto 604-8212

Property Features

There's a restaurant on site. WiFi and wired Internet are free in public spaces. A vending machine, multilingual staff, and a garden are also featured at Mitsui Garden Hotel Kyoto Shinmachi Bettei. Smoking is allowed in designated areas at this 4-star Kyoto hotel.

  • 1 building
  • 129 guestrooms or units
  • 5 levels
  • Built in 2014
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Garden
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Transport

  • Train station: Karasuma Station (0.7 km / 0.4 mi)
  • Metro station: Karasuma Oike Station (0.7 km / 0.5 mi)

Room Amenities

Mitsui Garden Hotel Kyoto Shinmachi Bettei offers 129 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. 42-inch LCD televisions come with digital channels. Bathrooms include slippers, bidets, toilets with an electronic bidet and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • LCD television
  • Digital channels
  • Fridge
  • Luxury bedding
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Toilet with electronic bidet
  • Air conditioning
  • Ensuite bathroom
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.

僧伽小野 京都新町別邸 – This restaurant specialises in Japanese cuisine and serves breakfast, lunch and dinner.

Spa Services

  • Tattoos not allowed

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Please be advised that some rooms at this hotel have windows that do not open.

Breakfast is not included in the breakfast rate plans for children ages 0-12, and can be requested on-site for a surcharge. Children ages 6-12 can receive breakfast for the listed child breakfast fee. The breakfast fee for children ages 0-5 is JPY 1000.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Additional fees apply to children under 13 years old for breakfast.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • LGBTQ friendly
  • Cash or credit card deposit required
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 200–1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2970 for adults and from JPY 1800 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mitsui Garden Hotel Kyoto Shinmachi Bettei
  • Mitsui Garden Hotel Shinmachi Bettei
  • Mitsui Garden Kyoto Shinmachi Bettei
  • Mitsui Garden Shinmachi Bettei
  • Mitsui Kyoto Shinmachi Bettei
  • Mitsui Garden Hotel Kyoto Shinmachi Bettei Hotel
  • Mitsui Garden Hotel Kyoto Shinmachi Bettei Kyoto
  • Mitsui Garden Hotel Kyoto Shinmachi Bettei Hotel Kyoto

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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