Cross Hotel Kyoto

3.5 star property
VIP Access

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Cross Hotel Kyoto

Exterior detail
Breakfast, lunch, dinner served; Mediterranean cuisine
Front of property – evening/night
[NON SMOKING] Premium Suite
Reception

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
71-1 Daikokucho, Kawaramachi-dori, Sanjo-sagaru, Nakagyo-ku, Kyoto, Kyoto, 604-8031
  • Kiyamachi Street
    ‪1 min walk‬
  • Kawaramachi Street
    ‪1 min walk‬
  • Pontocho Alley
    ‪1 min walk‬
  • Osaka (ITM-Itami)
    ‪64 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

[NON SMOKING] Standard Double Room

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

[NON SMOKING] Premium Suite

  • 76 sq m
  • Sleeps 4
  • 2 Large Twin Beds

[NON SMOKING] Japanese Suite

  • 70 sq m
  • Sleeps 7
  • 2 Large Twin Beds

[NON SMOKING] Standard King Room

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

[NON SMOKING] Deluxe King Room

  • 34 sq m
  • Sleeps 4
  • 1 King Bed

[NON SMOKING] Accessible Twin

  • 30 sq m
  • Sleeps 4
  • 2 Twin Beds

[NON SMOKING] Deluxe Corner Twin Room

  • 41 sq m
  • Sleeps 5
  • 2 Twin Beds

[NON SMOKING] Deluxe Corner King Room

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

[NON SMOKING] Deluxe Family Twin Room

  • 47 sq m
  • Sleeps 6
  • 2 Twin Beds

[NON SMOKING] Deluxe Twin Room

  • 32 sq m
  • Sleeps 5
  • 2 Twin Beds

[NON SMOKING] Deluxe Twin Room Plus

  • 37 sq m
  • Sleeps 4
  • 2 Twin Beds

[NON SMOKING] Superior Twin Room with Sofa bed

  • 30 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

[NON SMOKING] Standard Twin Room

  • 25 sq m
  • Sleeps 4
  • 2 Twin Beds

[NON SMOKING] Standard Queen Room

  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed

[NON SMOKING] Superior Twin Room

  • 30 sq m
  • Sleeps 4
  • 2 Twin Beds

[NON SMOKING] Superior King Room

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Cross Hotel Kyoto

Riverfront Kyoto hotel in Karasuma with a 24-hour front desk
This hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Cross Hotel Kyoto offers 301 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include separate bathtubs and showers with deep soaking bathtubs, slippers, bidets, and toilets with an electronic bidet. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Cross Hotel Kyoto. During your stay, you're just a quick walk from Kawaramachi Street. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free WiFi
  • Enjoy a bite to eat at KIHARU Brasserie, a brasserie that serves Mediterranean cuisine
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes bike rentals
  • Guests really like the accommodations for the spaciousness, cleanliness, and overall comfort
  • Steps from Kawaramachi Street and 7 minutes by foot from Shijo Street
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Cross Hotel Kyoto also features multilingual staff, concierge services, and laundry facilities.

Smoking is allowed in designated areas at this 3.5-star Kyoto hotel.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.
KIHARU Brasserie - This brasserie specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: JPY 3300 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • KIHARU Brasserie

Things to do

  • Bike rentals

Family friendly

  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Handrails in stairwells
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Premium bedding

Bathroom

  • Bidet
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Fridge

More

  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 200-1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3300 per person
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

CROSS HOTEL
CROSS KYOTO
Cross Hotel Kyoto Hotel
Cross Hotel Kyoto Kyoto
Cross Hotel Kyoto Hotel Kyoto

Cross Hotel Kyoto Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1030 out of 1266 reviews" "
Rating 8 - Good. 193 out of 1266 reviews" "
Rating 6 - Okay. 31 out of 1266 reviews" "
Rating 4 - Poor. 6 out of 1266 reviews" "
Rating 2 - Terrible. 6 out of 1266 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Very clean and comfortable room. Excellent location. Love this hotel. Will definitely come back
Stayed 3 nights in Oct 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room with all necessary amenities- helpful staff, great location- would stay again!
Stayed 4 nights in Oct 2024

10/10 Excellent

Ben

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here with my family of 4, kids 9 and 12 years old. Good location close to shopping Nishiki market, Pontocho alley for restaurants and the river. Sanjo station nearby provided good access across the city. Free mineral water everyday. Would stay again.

10/10 Excellent

G

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The soaking tub with the bath salts after walking all day was perfect. The cleanliness and quietness of the room was wonderful after such busy days. The ease of finding places to eat nearby, almost at all hours, was invaluable.

10/10 Excellent

Sue

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location very central with easy access to transport and sights. Very modern hotel and our room was large. Nice touch having access to Japanese tea in the foyer. Would recommend
Stayed 3 nights in Oct 2024

10/10 Excellent

Tyler

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable, clean hotel with great location and very friendly staff. Highly recommend!
Stayed 3 nights in Oct 2024

10/10 Excellent

joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel in good location for walking Gion district. Not a fan of ther breakfast.
Stayed 1 night in Oct 2024

10/10 Excellent

Daniella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was beautiful, one of the biggest hotels we stayed at and it was not that expensive for its size. Staff was very helpful and the ambiance was 10/10
Stayed 1 night in Sep 2024

10/10 Excellent

Cedric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Dzovig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great hotel.
Stayed 6 nights in Oct 2024

10/10 Excellent

???

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in Oct 2024

8/10 Good

Gail

Travelled with family
Liked: Property conditions & facilities
Staff was excellent, room had no view frosted window
Stayed 4 nights in Oct 2024

10/10 Excellent

Nelson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice modern hotel with great breakfast and great location. Steps to the market and shopping malls, restaurants and bars.
Stayed 3 nights in Oct 2024

10/10 Excellent

Wylie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Location was great! Close to Sanjo station which makes things easy for any time you need to use the train/subway. Quite a few Food/restaurant options nearby. Everything is walking distance which is great. The rooms are smaller than usual, our room didn’t even have a window.
Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Michelle

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This was in a great location with great breakfast options. No coin laundry on site, though they can do your laundry for a fee of about 150 yen per item.
Stayed 3 nights in Oct 2024

10/10 Excellent

Heather

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Oct 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot if you need a last minute extra night in Kyoto. Affordable and clean.
Stayed 1 night in Sep 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, very good size rooms with plenty of amenities! Great location for walking around as well.
Stayed 5 nights in Oct 2024

2/10 Terrible

boyang

Stayed 5 nights in Sep 2024

10/10 Excellent

Zhanpeng

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at the Cross Hotel for 2 nights. My family loved staying there. The room quality is premium. There are lots of options from the hotel buffet breakfast.
Stayed 2 nights in Oct 2024