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ANA Crowne Plaza Kyoto by IHG

4.0 star property

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Photo gallery for ANA Crowne Plaza Kyoto by IHG

Exterior
Exterior
Meeting facility
Down duvets, desk, blackout curtains, iron/ironing board
Lunch and dinner served

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Bar
  • Room service
  • Housekeeping

Explore the area

Map
Nijojo-Mae Horikawa-Dori, Nakagyo, Kyoto, Kyoto, 604-0055
  • Nijō Castle
    ‪6 min walk‬
  • Nishiki Market
    ‪3 min drive‬
  • Kyoto Imperial Palace
    ‪5 min drive‬
  • Osaka (ITM-Itami)
    ‪62 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds (Castle View, Minifridge)

Down duvets, desk, blackout curtains, iron/ironing board

Standard Room, 2 Single Beds (Castle View, Minifridge)

  • 27.5 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Smoking

  • 27.5 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed (with Air Purifier)

Standard Room, 1 Double Bed (with Air Purifier)

Standard Room, 1 Double Bed (with Air Purifier)

  • 27.5 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 2 Single Beds (Castle View, Air Purifier)

Premium Room, 2 Single Beds (Castle View, Air Purifier)

Premium Room, 2 Single Beds (Castle View, Air Purifier)

  • 56 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

Down duvets, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

  • 27.5 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds (Stocked Minibar)

Standard Room, 2 Single Beds (Stocked Minibar)

Standard Room, 2 Single Beds (Stocked Minibar)

  • 27.5 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed (Castle View)

Standard Room, 1 King Bed (Castle View)

Standard Room, 1 King Bed (Castle View)

  • 27.5 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds (Electric curtain)

Standard Room, 2 Single Beds (Electric curtain)

Standard Room, 2 Single Beds (Electric curtain)

  • 27.5 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Single Beds, Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Standard Room, 2 Single Beds, Smoking

  • 27.5 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed, Smoking

  • 27.5 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Down duvets, desk, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed

  • 27.5 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, Multiple Beds, Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Premium Room, Multiple Beds, Smoking

  • 60 sq m
  • Sleeps 5
  • 5 Twin Futons

View all photos for Standard Room

Down duvets, desk, blackout curtains, iron/ironing board

Standard Room

  • 27.5 sq m
  • Sleeps 2
  • 1 Twin Bed

Premium Room (Upgraded)

  • 56 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Junior Suite, 2 Single Beds (Castle View)

Junior Suite, 2 Single Beds (Castle View)

Junior Suite, 2 Single Beds (Castle View)

  • 44 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Single Beds (Top Floor, Walk-in Shower)

Standard Room, 2 Single Beds (Top Floor, Walk-in Shower)

Standard Room, 2 Single Beds (Top Floor, Walk-in Shower)

  • 27.5 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, Multiple Beds

Down duvets, desk, blackout curtains, iron/ironing board

Standard Room, Multiple Beds

  • 27.5 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Room, 2 Single Beds (Humidifier)

Down duvets, desk, blackout curtains, iron/ironing board

Standard Room, 2 Single Beds (Humidifier)

  • 27.5 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Single Beds (Humidifier)

Down duvets, desk, blackout curtains, iron/ironing board

Standard Room, 2 Single Beds (Humidifier)

  • 27.5 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Single Beds, Accessible

Down duvets, desk, blackout curtains, iron/ironing board

Standard Room, 2 Single Beds, Accessible

  • 27.5 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, Multiple Beds

Down duvets, desk, blackout curtains, iron/ironing board

Premium Room, Multiple Beds

  • 60 sq m
  • Sleeps 5
  • 5 Twin Futons

View all photos for Premium Room, 2 Single Beds

Premium Room, 2 Single Beds

Premium Room, 2 Single Beds

  • 56 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed (with Humidifier)

Down duvets, desk, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed (with Humidifier)

  • 27.5 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 2 Single Beds (Castle View)

Premium Room, 2 Single Beds (Castle View)

Premium Room, 2 Single Beds (Castle View)

  • 56 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Single Beds (Top Floor)

Standard Room, 2 Single Beds (Top Floor)

Standard Room, 2 Single Beds (Top Floor)

  • 27.5 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Single Beds (Castle View, Walk-in Shower)

Standard Room, 2 Single Beds (Castle View, Walk-in Shower)

Standard Room, 2 Single Beds (Castle View, Walk-in Shower)

  • 27.5 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed (Castle View, Minifridge)

Standard Room, 1 King Bed (Castle View, Minifridge)

Standard Room, 1 King Bed (Castle View, Minifridge)

  • 27.5 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Top Floor)

Standard Room, 1 King Bed (Top Floor)

Standard Room, 1 King Bed (Top Floor)

  • 27.5 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Stocked Minibar)

Standard Room, 1 King Bed (Stocked Minibar)

Standard Room, 1 King Bed (Stocked Minibar)

  • 27.5 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

ANA Crowne Plaza Kyoto by IHG

Hotel with a sauna, a short walk to Nijō Castle
Along with an indoor pool, this hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free train station pick-up are also provided. Additionally, a sauna, a coffee shop/cafe, and a hot tub are onsite.
ANA Crowne Plaza Kyoto by IHG offers 291 air-conditioned accommodations with slippers and hair dryers. Beds feature down comforters. LED televisions come with satellite channels and pay movies. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna.
Our customers tell us they enjoy the helpful staff at ANA Crowne Plaza Kyoto by IHG. During your stay, you're just a quick walk from Nijō Castle. Enjoy features like free WiFi in public areas and free train station pick-up service, plus an indoor pool.
  • Free WiFi and wired Internet
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a porter, and wedding services
  • Onsite recreation includes a sauna
  • Guests speak favorably about the overall condition of the property and the helpful staff
  • Within a 15-minute walk of Nijō Castle and Shijo Street
  • Free train station pick-up and train station drop-off shuttle service
ANA Crowne Plaza Kyoto by IHG offers its guests an indoor pool, a hot tub, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

There are 10 meeting rooms available. Multilingual staff, gift shops/newsstands, and dry cleaning/laundry services are also featured at ANA Crowne Plaza Kyoto by IHG. A train station pick-up service and a train station drop-off service are free.

Smoking is allowed in designated areas at this 4-star Kyoto hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10 AM.
ANA Crowne Plaza Kyoto by IHG has a restaurant serving lunch and dinner.
Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Free train station pick-up shuttle from 8:00 AM to 7:30 PM
  • Train station shuttle at scheduled times
  • Free train station drop-off
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10 AM for a fee: JPY 3,800 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Hot tub
  • Indoor pool
  • Sauna

Family friendly

  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 10 meeting rooms
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with satellite channels
  • Pay films

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 200-1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • Pool fee: JPY 1650 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3800 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Breakfast rate categories do not include breakfast for children. A separate breakfast fee may apply to extra persons below 18 years and is payable onsite.
Rooms with 2 single beds can accommodate 3 guests; an extra bed will be provided if the 3rd guest is 13 or older. Guests under 13 years old are not provided with an extra bed and must share a bed with an adult. If an extra bed is required for the 3rd guest (under age 13), the booking must be for 3 adults instead of 2 adults and 1 child.

We should mention

  • Pool access available from 1:00 PM to 9:00 PM.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ANA Crowne Plaza Hotel Kyoto
ANA Crowne Plaza Kyoto
ANA Kyoto
Crowne Plaza ANA Kyoto
Crowne Plaza Kyoto
Kyoto ANA
Kyoto ANA Crowne Plaza
Kyoto Crowne Plaza
Ana Hotel Kyoto
Kyoto Ana Hotel
ANA Crowne Plaza Kyoto Hotel
ANA Crowne Plaza Hotel
ANA Crowne Plaza
ANA Crowne Plaza Kyoto
ANA Crowne Plaza Kyoto by IHG Hotel
ANA Crowne Plaza Kyoto by IHG Kyoto
ANA Crowne Plaza Kyoto an IHG Hotel
ANA Crowne Plaza Kyoto by IHG Hotel Kyoto

ANA Crowne Plaza Kyoto by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 471 out of 1002 reviews
Rating 8 - Good. 363 out of 1002 reviews
Rating 6 - Okay. 98 out of 1002 reviews
Rating 4 - Poor. 47 out of 1002 reviews
Rating 2 - Terrible. 23 out of 1002 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

2/10 Terrible

Olivia, Daly City, CA

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not a four star property. It is a one star property. The first room was something out of Skid Row. Filthy carpet and worn furniture reeking of smoke. The staff will not help you and will ignore you if you complain about the smoke citing fully booked. Only when Expedia escalations got involved, did they finally move me and my child to a better room. However, the room was still periodically filled with smoke due to an unenforced smoking policy. For two rooms for a family, we changed rooms seven times in a four day period. Avoid being on the 4th floor since the ventilation is shared third floor which is the smoking floor. The staff is unhelpful and unkind. They treated us like trash even though we paid $2k for our rooms. Horrid place.
Stayed 4 nights in Dec 2024

2/10 Terrible

Illya

Stayed 3 nights in Dec 2024

10/10 Excellent

Feng

Stayed 1 night in Dec 2024

10/10 Excellent

Naveed

Stayed 1 night in Dec 2024

10/10 Excellent

Vinh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s great place to stay.
Stayed 3 nights in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Convenient stay

This hotel is kind of old but the location is very convenient. You can just walk within 5 minutes to Nijo-jo castle.
Stayed 3 nights in Nov 2024

10/10 Excellent

Peter, Shifnal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best decision was to stay here it was great to relax in a comfortable environment so close to airport. Was a 5 min walk to airport which is all covered and if needed right by train as well
Stayed 9 nights in Nov 2024

6/10 Okay

Kirk

Travelled with family
Liked: Staff & service
Known Hotel in a nice area of Kyoto. Hotel is older and could use an upgrade in the future. I asked for a non smoking room however the room smelled like smoke, especially in the Bathroom. I mentioned it to the hotel and they commented the smoking floor was a couple of levels below me so the smoke/smell must be coming up the vent from below. Shower/Tub could use a deep clean.
Stayed 3 nights in Nov 2024

6/10 Okay

NORIKO

Stayed 1 night in Nov 2024

10/10 Excellent

Elizabeth, Tulsa

Stayed 4 nights in Oct 2024

8/10 Good

jacquelyn, miami

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is good but old need some renovations. But staff is friendly and room size are good for Japan.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and excellent service from the staff. The breakfast was the best we've ever had from any hotel! Highly recommend this hotel!

10/10 Excellent

Brittney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Though we were only there for a short amount of time, the staff were very helpful and kind, the facility was very clean, quiet, and accommodating.
Stayed 1 night in Oct 2024

10/10 Excellent

DAISUKE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very convenient as it was close to Nijo Castle, which I visited during this trip.
Stayed 1 night in Nov 2024

10/10 Excellent

Noe

Liked: Amenities
Great hotel with and even great location. Easy access to metro stations and nearby restaurants.
Stayed 6 nights in Oct 2024

10/10 Excellent

Denton

Stayed 2 nights in Oct 2024

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and great property conditions.
Stayed 4 nights in Oct 2024

8/10 Good

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

8/10 Good

Katriel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and professional staff. Rooms are a bit outdated but still clean. Thank you!
Stayed 2 nights in Oct 2024

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The amenities were lovely. They provided us with endless assistance. Very friendly
Stayed 4 nights in Oct 2024

10/10 Excellent

Mary

Stayed 2 nights in Oct 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, room comfort

Good Kyoto Vacation

Fairly spacious room, albeit slightly dated. Really close to multiple bus transit routes, making it easy to get around. The hotel is located a less than 5min walk from Niko Castle, and around a 20min walk from Nishiki Market.
Stayed 4 nights in Oct 2024

8/10 Good

Gavin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t know why recent reviews were poor. The hotel staff were very polite and helpful. The foyer area is beautiful and has a welcoming piano bar and restaurants. Our room was large with enough space for 3 people and a big bathroom. The motel is across the road from Nijo castle and there is a steady stream of taxis taking guests into downtown Kyoto. Definitely worth a look.
Stayed 3 nights in Oct 2024

6/10 Okay

Mohammed

Disliked: Staff & service, amenities, property conditions & facilities
At check-in the staff ignore me until a kind lady arrived and asked them to check me in. I was jet leg and arrived at breakfast at 0940am, 20min before closure. At 10:10am, a rude waiter went around telling everyone they were closed. Otherwise the staff were courteous. I won’t stay there again. Nor would I recommend anyone to stay there.
Stayed 3 nights in Oct 2024