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Dorsett Tsuen Wan, Hong Kong

4.0 star property

Choose dates to view prices

Photo gallery for Dorsett Tsuen Wan, Hong Kong

Indoor pool, seasonal outdoor pool, pool umbrellas, lifeguards on site
Lobby
Deluxe Triple Room
Exterior
Garden

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Breakfast available
  • Room service
  • Laundry
  • Housekeeping

Explore the area

View in a map
28 Kin Chuen Street, Kwai Chung, Kwai Chung
  • Nina Towers
    ‪2 min drive‬
  • Nathan Road Shopping District
    ‪7 min drive‬
  • Harbour City
    ‪10 min drive‬
  • Hong Kong (HKG-Hong Kong Intl.)
    ‪25 min drive‬

Room options

View all photos for Family Triple Room

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Family Triple Room

9.4 out of 10
Exceptional
(3 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Standard Double or Twin Room

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Standard Double or Twin Room

8.0 out of 10
Very good
(3 reviews)
  • 13 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double Room

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Family Quad Room

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Deluxe Family Quad Room

9.4 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Superior Room

8.6 out of 10
Excellent
(47 reviews)
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Greenery Twin room (Twin beds)

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Greenery Twin room (Twin beds)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Suite with Sofa Bed

Family Suite with Sofa Bed

Family Suite with Sofa Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Superior Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

8.0 out of 10
Very good
(4 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Greenery Room

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Greenery Room

8.8 out of 10
Excellent
(3 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Twin Room

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

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About this property

Dorsett Tsuen Wan, Hong Kong

Family-friendly hotel with a seasonal outdoor pool connected to the convention center in Kwai Chung
An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking, and a seasonal outdoor pool.
Dorsett Tsuen Wan, Hong Kong offers 546 air-conditioned accommodations with safes and slippers. 40-inch flat-screen televisions come with satellite channels.

Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.
Our customers tell us they enjoy the helpful staff at Dorsett Tsuen Wan, Hong Kong. During your stay, you'll be connected to the convention center, and within walking distance of Nina Towers. Enjoy features like free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Enjoy international cuisine while dining at Dorsett Cafe
  • Buffet breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Services include babysitting, a kid's club, and a lifeguard on site
  • Onsite recreation includes a 24-hour gym
  • Just a 5-minute drive from Shing Mun Country Park and 10 minutes from Harbour City
Dorsett Tsuen Wan, Hong Kong offers its guests a seasonal outdoor pool, a children's pool, an indoor pool, and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. Business amenities include meeting rooms and limo/town car service.

Public spaces have free WiFi. A vending machine, tour/ticket assistance, and concierge services are also featured at the family-friendly Dorsett Tsuen Wan, Hong Kong. Parking is available for a fee.

This 4-star Kwai Chung hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.
Dorsett Cafe - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Reservations are required.
Room service (during limited hours) is available.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Parking on site (HKD 380 per day)
  • Valet parking on site (HKD 380 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: HKD 140.80 for adults and HKD 140.80 for children
  • A coffee shop/cafe
  • A restaurant
  • Hosted evening meal available daily for a fee of HKD 9,999; reservation required

Restaurants on site

  • Dorsett Cafe

Things to do

  • 24-hour gym
  • Children's club
  • Children's pool
  • Indoor pool
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Children's toys
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Seasonal outdoor pool
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 19 floors
  • Ballroom
  • Banquet hall
  • Built in 2014
  • Lifeguards
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property’s swimming pool is open from 8 AM to noon and from 1-6:30 PM.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Renovations and closures

The following facilities or services will be unavailable from December 1 2025 to March 31 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for HKD 350.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: HKD 500.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately HKD 140.8 for adults and HKD 140.8 for children
  • Self parking fee: HKD 380 per day
  • Valet parking fee: HKD 380 per day
  • Rollaway bed fee: HKD 350.0 per day
  • Hosted evening meal: HKD 9999

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in April and close in November.
  • Pool access available from 8:00 AM to 6:00 PM.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Dorsett Hotel Tsuen Wan Hong Kong
Dorsett Tsuen Wan Hong Kong
Dorsett Tsuen Wan Hong Kong Hotel
Dorsett Tsuen Wan Hong Kong
Dorsett Tsuen Wan, Hong Kong Hotel
Dorsett Tsuen Wan, Hong Kong Kwai Chung
Dorsett Tsuen Wan, Hong Kong Hotel Kwai Chung

Dorsett Tsuen Wan, Hong Kong Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 330 out of 1003 reviews
Rating 8 - Good. 428 out of 1003 reviews
Rating 6 - Okay. 141 out of 1003 reviews
Rating 4 - Poor. 67 out of 1003 reviews
Rating 2 - Terrible. 37 out of 1003 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is convenient and clean. Our room has no hot water in the sink. Shower room door cannot completely be closed. No reply from the hotel staff anything can be done to fix the problem.
Stayed 2 nights in Jun 2025

10/10 Excellent

Aileen

Stayed 1 night in Mar 2025

6/10 Okay

Hon Chuen

Travelled with family
Liked: Cleanliness
The staff needed to be trained
Stayed 6 nights in Jun 2025

4/10 Poor

Henry

Stayed 3 nights in Jun 2025

4/10 Poor

Henry

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bathroom was not cleaned properly. Sheet and towels are not sterilized.Location was inconvenient
Stayed 3 nights in Jun 2025

6/10 Okay

Semira

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This property does not meet the standards expected of a 4-star hotel. The bathroom had visible mold and stains on the walls, and I found dead insects on the floor. I was even bitten by a bug during my stay, which was concerning. On a positive note, most of the staff were friendly and courteous. However, the cleanliness and overall maintenance of the property need significant improvement to align with its rating.
Stayed 15 nights in May 2025

10/10 Excellent

Peter

Clean and spacious room.
Stayed 2 nights in Jun 2025

8/10 Good

Ngar Yin

Stayed 8 nights in May 2025

6/10 Okay

Caryle

Stayed 1 night in May 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk friendly, room clean and bed very comfortable. Will stay again
Stayed 1 night in May 2025

10/10 Excellent

Wai Ling

Stayed 10 nights in May 2025

8/10 Good

Agnes Yin Fun

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 12 nights in May 2025

2/10 Terrible

Chun Fai

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The shuttle bus arrangement is very limited and uncomfortable. The air conditioning of room was terrible and made us feel very hot which could not sleep properly. I would not recommend this hotel to any friends.
Stayed 3 nights in May 2025

8/10 Good

Toan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Bruce, Daytona Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property overall just far from everything. Keep in mind transportation in Hong Kong is very expensive you use Uber not grabs.
Stayed 7 nights in Feb 2025

6/10 Okay

Lelia

Travelled with partner
Disliked: Amenities, property conditions & facilities
The stated check-in time was 2pm. We arrived at 2pm but the receptionist made us waited for 45 min until she finally gave us a room. The room was very small actually, cleaningness was barely ok and water leaks from base of shower cubic everytime. We won't come back to this hotel again even tho price is reasonable.
Stayed 14 nights in Apr 2025

10/10 Excellent

Toan

Liked: Cleanliness, staff & service, property conditions & facilities
Staff good
Stayed 2 nights in May 2025

8/10 Good

Janio

Stayed 1 night in Apr 2025

10/10 Excellent

Duc Quyen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Apr 2025

2/10 Terrible

Joey

Business traveller, Travelled with group
Disliked: Staff & service
Terrible staff and service, very uncomfortable stayed in this hotel, bad experience, never come again
Stayed 1 night in Apr 2025

8/10 Good

LaiLing

Stayed 3 nights in Apr 2025

10/10 Excellent

Shreejana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Apr 2025

8/10 Good

Esther

Stayed 3 nights in Apr 2025

10/10 Excellent

Betty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is slightly small but acceptable in this price point
Stayed 17 nights in Mar 2025

8/10 Good

FILIBERTO, MODESTO

Liked: Staff & service
Stayed 1 night in Dec 2024