Dorsett Tsuen Wan, Hong Kong

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Dorsett Tsuen Wan, Hong Kong

Indoor pool, seasonal outdoor pool, lifeguards on site
Exterior
Lobby
In-room safe, iron/ironing board, free WiFi, bed sheets
Interior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Parking available
    Parking available
  • Air conditioning
    Air conditioning
  • Room service
    Room service
  • Laundry
    Laundry

Explore the area

Map
28 Kin Chuen Street, Kwai Chung, Kwai Chung
  • Citistore
    16 min walk
  • Nina Towers
    2 min drive
  • Tsuen Wan Plaza
    2 min drive
  • Hong Kong (HKG-Hong Kong Intl.)
    25 min drive

Room options

Family Triple Room

  • 23 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Standard Double or Twin Room

  • 13 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Deluxe Family Quad Room

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Superior Room

  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Deluxe Triple Room

  • 23 sq m
  • Sleeps 3
  • 3 Twin Beds

Dorsett Suite

  • Sleeps 2
  • 1 King Bed

Deluxe Room

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Greenery Room

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Similar properties

About this property

Dorsett Tsuen Wan, Hong Kong

Family-friendly hotel with a 24-hour fitness center connected to the convention center in Kwai Chung
This hotel features an indoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking, and a seasonal outdoor pool.
Dorsett Tsuen Wan, Hong Kong offers 546 air-conditioned accommodations with safes and slippers. 40-inch flat-screen televisions come with satellite channels. This Kwai Chung hotel provides complimentary wireless Internet access.
An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they enjoy the helpful staff at Dorsett Tsuen Wan, Hong Kong. During your stay, you'll be connected to the convention center, and within walking distance of Nina Towers. Enjoy features like free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Enjoy international cuisine while dining at Dorsett Cafe
  • Buffet breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Services include babysitting, a kid's club, and a lifeguard on site
  • Onsite recreation includes a 24-hour gym and a playground
  • Just a 5-minute drive from Shing Mun Country Park and 10 minutes from Harbour City
There's a restaurant on site, as well as a coffee shop/cafe. WiFi is free in public spaces. Dorsett Tsuen Wan, Hong Kong offers its guests a seasonal outdoor pool, a children's pool, an indoor pool, and a 24-hour fitness center. A vending machine, tour/ticket assistance, and concierge services are also featured at the family-friendly Dorsett Tsuen Wan, Hong Kong. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Kwai Chung hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.
Dorsett Cafe - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available. Reservations are required.
Room service (during limited hours) is available.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (HKD 380 per day)
  • Valet parking on site (HKD 380 per day)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: HKD 108 for adults and HKD 108 for children
  • 1 restaurant and 1 coffee shop/cafe
  • Room service available
  • Hosted evening meal available daily for a fee of HKD 9999

Restaurants on site

  • Dorsett Cafe

Things to do

  • 24-hour fitness centre
  • Children's pool
  • Indoor pool
  • Lifeguards on-site
  • Playground
  • Seasonal outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Children's toys
  • Indoor pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Supervised childcare (surcharge)

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Outdoors

  • Lifeguards on site

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • Satellite channels

More

  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property’s swimming pool is open from 8 AM to noon and from 1-6:30 PM.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 27 to September 27:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: HKD 500.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately HKD 108 for adults and HKD 108 for children
  • Self parking fee: HKD 380 per day
  • Valet parking fee: HKD 380 per day
  • Hosted evening meal: HKD 9999

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • The seasonal pool will open in April and close in December.
  • Pool access available from 8:00 AM to 6:00 PM.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Dorsett Hotel Tsuen Wan Hong Kong
Dorsett Tsuen Wan Hong Kong
Dorsett Tsuen Wan Hong Kong Hotel
Dorsett Tsuen Wan Hong Kong
Dorsett Tsuen Wan, Hong Kong Hotel
Dorsett Tsuen Wan, Hong Kong Kwai Chung
Dorsett Tsuen Wan, Hong Kong Hotel Kwai Chung

Dorsett Tsuen Wan, Hong Kong Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 317 out of 1007 reviews" "
Rating 8 - Good. 433 out of 1007 reviews" "
Rating 6 - Okay. 149 out of 1007 reviews" "
Rating 4 - Poor. 72 out of 1007 reviews" "
Rating 2 - Terrible. 36 out of 1007 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the check-in experience was not all that welcoming because of an impatient receptionist, the rest of the stay went quite well. The management team took notice of my check-in feedback, apologised sincerely and provided me with a late check-out option which was absolutely helpful. The MTR station is a 10-minute walk and buses for Tsim Sha Tsui and Central are only 4 minutes on foot. I will consider staying here again if the front desk service has improved to be on par with the price.
Stayed 5 nights in Aug 2024

4/10 Poor

Chin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
In room phone didn't connect. Shower head lock broken. The sewage smell can be noted in toilet. Noisy air conditioning.
Stayed 2 nights in Aug 2024

2/10 Terrible

Sade

Disliked: Cleanliness, staff & service, property conditions & facilities
Not clean
Stayed 3 nights in Jul 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Decent hotel
Stayed 3 nights in Jun 2024

10/10 Excellent

SOO LAI

Liked: Staff & service, property conditions & facilities
Stayed 6 nights in May 2024

10/10 Excellent

Alwal, VENICE

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Ok for the price
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in May 2024

6/10 Okay

Olga

Stayed 3 nights in May 2024

10/10 Excellent

John

Stayed 5 nights in May 2024

8/10 Good

Cuifang

Stayed 1 night in May 2024

10/10 Excellent

Jo hsin

Stayed 3 nights in May 2024

8/10 Good

Mavis Ngo Yin

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

6/10 Okay

PUI SAN

Business traveller
The carpet was not clean with hairs on a few spots. I need to ask the housekeeping to clean it.
Stayed 5 nights in Apr 2024

8/10 Good

Mei Po Mabel

Liked: Staff & service, room comfort
Cleaning is not that satisfactory. Carpet has dirts and need to clean up in every part of the hotel. Cleaners not well cleaned though beds are made and toilets cleaned - the desk top are not touched.
Stayed 12 nights in Apr 2024

10/10 Excellent

Baron, Mountain View

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property felt new and was well maintained. Nicely decorated and clean rooms. Swimming pool was very nice, and gym appeared adequate. About a 10 minute walk to the Tai Wo Hau MTR station (which is about a 25 minutes from Tsim Shah Tsui station). Many restaurants within a 5-10 minute walking distance. Hotel also offers a shuttle service to nearby mall with MTR. I will definitely stay at this hotel again. Prices are more reasonable.
Stayed 1 night in Apr 2024

2/10 Terrible

Jianfu

Stayed 1 night in Apr 2024

10/10 Excellent

Kin Ming

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 2 nights in Apr 2024

10/10 Excellent

Dan

Stayed 2 nights in Apr 2024

8/10 Good

Angu

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Apr 2024

10/10 Excellent

Arissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Apr 2024

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room. Nice staff.
Stayed 1 night in Apr 2024

8/10 Good

Thiem Huat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at Dorsett Tsuen Wan
Stayed 4 nights in Mar 2024

10/10 Excellent

Sheung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Byambadorj

Liked: Cleanliness, staff & service, property conditions & facilities
Normal
Stayed 2 nights in Mar 2024

10/10 Excellent

SHEUNG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not close to MTR
Stayed 2 nights in Mar 2024