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Best Western Kutaisi

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Kutaisi

Terrace/patio
Lobby sitting area
Exterior
Lobby
Lobby

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Breakfast included
  • Pet-friendly
  • Room service
  • Housekeeping
  • Air conditioning

Explore the area

Map
11 Grishashvili Street, Kutaisi, 4600
  • Kutaisi State Historical Museum
    7 min walk
  • Green Bazaar
    9 min walk
  • Bagrati Cathedral
    18 min walk
  • Kutaisi (KUT-Kopitnari)
    28 min drive

Room options

View all photos for Deluxe Suite, 1 King Bed, Non Smoking

Deluxe Suite, 1 King Bed, Non Smoking

Deluxe Suite, 1 King Bed, Non Smoking

  • 388 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • 194 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

  • 194 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Room

Newport Hotel Kutaisi

Breakfast included
Parking included
Free WiFi
Restaurant
5.0 out of 5, Exceptional, (15)
The price is €81
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Newport Hotel Kutaisi

About this property

Best Western Kutaisi

Hotel in Kutaisi with free breakfast and bars
This hotel features a restaurant, 2 bars/lounges, and a rooftop terrace. Free full breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour business center, a coffee shop/cafe, and a business center.
Best Western Kutaisi offers 45 accommodations with minibars and safes. Rooms open to balconies. Beds feature down comforters and premium bedding. LCD televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

During your stay at Best Western Kutaisi, you're just a quick walk from Kutaisi State Historical Museum. Features include free breakfast and free WiFi in public areas, plus 2 bars.
  • Free full breakfast served daily
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and 2 bars/lounges
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Within a 10-minute walk of Kutaisi State Historical Museum and Green Bazaar
  • Pets welcome for a fee
Along with a restaurant, there's a coffee shop/cafe on site. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is available daily. WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. The business-friendly Best Western Kutaisi also features a rooftop terrace, concierge services, and complimentary newspapers in the lobby.

Guests are served free full breakfast daily.
Best Western Kutaisi has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Free full breakfast available daily
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges
  • Room service available

Family friendly

  • Babysitting (surcharge)
  • Free cots/infant beds
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GEL 120 per pet, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GEL 120 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.

Property is also known as

Best Western Kutaisi Hotel
Best Western Kutaisi Hotel
Best Western Kutaisi Kutaisi
Best Western Kutaisi Hotel Kutaisi

Best Western Kutaisi Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 44 out of 89 reviews" "
Rating 8 - Good. 30 out of 89 reviews" "
Rating 6 - Okay. 9 out of 89 reviews" "
Rating 4 - Poor. 2 out of 89 reviews" "
Rating 2 - Terrible. 4 out of 89 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tomas, PRAGUE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and cozy hotel with great staff , i every enjoy for legendary georgian hospitality

10/10 Excellent

Kevin, Charleston

Stayed 1 night in Sep 2022

8/10 Good

Jessica, Girdwood

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I was very happy with this hotel. I ended up not feeling great from being out in the heat all day and asked them for a second room, which I was able to get with no issue. The AC was amazing, the shower was great and I slept incredibly well. I was well-rested the next day and ready to continue to our next destination. My only complaint is that the breakfast was awful - they could do better here. BW is not a high-end chain, but they tend to have halfway decent breakfasts, especially abroad..this one was not.
Stayed 1 night in Aug 2022

10/10 Excellent

daniyal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
THE place to stay in Kutaisi
The two ladies at reception were amazing. The suites are pretty decent size. The sofa bed however wasn't the most comfortable. Hotel has great location and is very comfortable. Breakfast was pretty decent too.
Stayed 3 nights in Feb 2022

8/10 Good

Jesse

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel with a great location
The hotel is in a great location right beside the white bridge and the downtown area with good restaurants and shopping. The room is what you would expect from Best Western. It was comfortable enough with a pull out sofa. We ate at the onsite restaurant and it was good if you are looking for an escape from Georgian food for a meal. The breakfast was okay. There was enough variety.
Stayed 2 nights in Dec 2021

2/10 Terrible

Arun

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Pathetically maintained hotel….
Hotel is not well maintained. Initially we were given room no 502. On entering a foul/ bad smell welcomed us… sofa was full of dog hair and on the sofa there was a mark of pee. Guys you need to clean this, how one can stay in this. On complaint, reception did change the room. But some small issues were cropping up like insect in bathroom, smell in bathroom etc. property has nice fit out but it is not very well maintained. There housekeeping team need a complete overhaul.
Stayed 2 nights in Jul 2021

8/10 Good

Stephen

Liked: Cleanliness, property conditions & facilities, room comfort
well situated
well situated hotel that we really enjoyed. lovely staff that were very helpful and friendly. well worth staying
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is not by any means luxurious hotel. But it’s clean comfortable and well located. I doubt there is a better choice in that particular city.
Stayed 1 night in Jun 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
A/C in the room didn't work had to switch rooms
Stayed 2 nights in May 2021

4/10 Poor

S

Disliked: Property conditions & facilities
The rooms are super small. As if you are living in Japan. The air conditioning does not work. Woke up in the night to set the thermostat. Called the maintenance to fix it, nothing happened.
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice people. I like the hotel and I will be back.
Stayed 1 night in Jan 2020

8/10 Good

Wouter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
OK hotel, facilities, location. Pleasant staff. However rooms do not have a/c—room temperatures during my stay late in December ranged from 24-27 degrees. I asked to change rooms on day 2, and the 2nd was hotter than the 1st. ‘Chiller switched off; open windows’ I was told. Opening windows means significant external noise 24/7 [horns; construction; motor bikes; dogs barking—at least on the road side, which contains most rooms]. The property is a hotbox : I cooled my room to 18 degrees by leaving windows open all day on a cold day; within 3 hours of closing them, back to 24 degrees. Final morning wake-up booked but no call. Unacceptable in a BW property @ 220+ GEL/room rate
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2019

10/10 Excellent

Bader

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best service
The most friendly staff in all the hotels we have been in Georgia, and we have been to the best hotels!! This hotel is even better than some 5 star hotels we tried in Georgia.
Stayed 2 nights in Aug 2019

6/10 Okay

Mark

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Small rooms
Small rooms. Comfortable bed. No cash exchange in hotel. No ATM. Awkward air conditioning so had to keep window open - could hear plant and equipment all night. Coffee machine did not work at breakfast 5/10.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room...amazing breakfadt in the heart of Kutaisi
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Location was great. Bathroom shower haf water overflowing. We were not given an option to change room.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and the receptioniat is very helpful
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location and service. Would recommend to all
Stayed 2 nights in May 2019

10/10 Excellent

christos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient for staying after arriving at Kutaisi airport. There is a lot of construction around the hotel, but the inside of the hotel is a clean and comfortable oasis. Helpful staff.
Stayed 1 night in Jan 2019

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great start to our trip
There was a little confusion over the booking but this was sorted out. The staff were very helpful and the hotel exceeded my expectations. Great location and a nice bar restaurant on the top floor.
Stayed 1 night in Dec 2018