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SOTETSU GRAND FRESA KUMAMOTO

3.0 star property
VIP Access

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for SOTETSU GRAND FRESA KUMAMOTO

Exterior
Down duvets, blackout curtains, free WiFi, bed sheets
Reception
Front of property
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
2-2-23 Shimotori, Chuo Ward, Kumamoto, Kumamoto, 860-0807
  • Shinshigai Shotengai
    ‪2 min walk‬
  • Sakura Machi Kumamoto
    ‪6 min walk‬
  • Yakumo Koizumi Old House in Kumamoto
    ‪7 min walk‬
  • Kumamoto (KMJ)
    ‪54 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Comfort Double Room, Non Smoking (For 2 People Use)

Down duvets, blackout curtains, free WiFi, bed sheets

Comfort Double Room, Non Smoking (For 2 People Use)

  • 17.2 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room, Non Smoking (For 2 People Use)

Down duvets, blackout curtains, free WiFi, bed sheets

Standard Twin Room, Non Smoking (For 2 People Use)

  • 21.81 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Twin Room, Non Smoking (For 2 People Use)

Down duvets, blackout curtains, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking (For 2 People Use)

  • 29.65 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Connecting Twin Room, Non Smoking (For 4 People Use)

Down duvets, blackout curtains, free WiFi, bed sheets

Connecting Twin Room, Non Smoking (For 4 People Use)

  • 21.81 sq m
  • Sleeps 4
  • 4 Large Twin Beds

View all photos for Connecting Twin Room, Non Smoking (For 3 People Use)

Down duvets, blackout curtains, free WiFi, bed sheets

Connecting Twin Room, Non Smoking (For 3 People Use)

  • 21.81 sq m
  • Sleeps 3
  • 4 Large Twin Beds

View all photos for Comfort Double Room, Non Smoking (For Single Use)

Down duvets, blackout curtains, free WiFi, bed sheets

Comfort Double Room, Non Smoking (For Single Use)

  • 17.2 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Deluxe Twin Room, Non Smoking (For 3 People Use)

Down duvets, blackout curtains, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking (For 3 People Use)

  • 29.65 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Superior Twin Room, Non Smoking (For 2 People Use)

Down duvets, blackout curtains, free WiFi, bed sheets

Superior Twin Room, Non Smoking (For 2 People Use)

  • 23.44 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Double Room, Non Smoking (For Single Use)

Down duvets, blackout curtains, free WiFi, bed sheets

Superior Double Room, Non Smoking (For Single Use)

  • 22.36 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Twin Room, Non Smoking (For 3 People Use)

Down duvets, blackout curtains, free WiFi, bed sheets

Superior Twin Room, Non Smoking (For 3 People Use)

  • 23.44 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Standard Twin Room, Non Smoking (For Single Use)

Down duvets, blackout curtains, free WiFi, bed sheets

Standard Twin Room, Non Smoking (For Single Use)

  • 21.81 sq m
  • Sleeps 1
  • 2 Large Twin Beds

View all photos for Superior Double Room, Non Smoking (For 2 People Use)

Down duvets, blackout curtains, free WiFi, bed sheets

Superior Double Room, Non Smoking (For 2 People Use)

  • 22.36 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

KOKO HOTEL Premier Kumamoto

Free WiFi
Air conditioning
Housekeeping
24/7 front desk
4.6 out of 5, Wonderful, (355)
The price is €63
for 1 room
includes taxes & fees
9 Feb - 10 Feb
KOKO HOTEL Premier Kumamoto

About this property

SOTETSU GRAND FRESA KUMAMOTO

Hotel with a 24-hour front desk, near Kumamoto Castle
This smoke-free hotel features a restaurant, a microwave in a common area, and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and express check-in are onsite. Housekeeping is available on request.
SOTETSU GRAND FRESA KUMAMOTO offers 247 air-conditioned accommodations with slippers and hair dryers. Beds feature down comforters. 32-inch Smart televisions come with digital channels and Netflix.

Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the shopping around SOTETSU GRAND FRESA KUMAMOTO. During your stay, you're just a quick walk from Shinshigai Shotengai. Enjoy features like free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, locker space, and laundry facilities
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Steps from Shinshigai Shotengai and 14 minutes by foot from Kumamoto Castle
There's a restaurant on site. WiFi is free in public spaces. SOTETSU GRAND FRESA KUMAMOTO also features a vending machine, laundry facilities, and dry cleaning/laundry services.

This 3-star Kumamoto hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 9:30 AM.
SOTETSU GRAND FRESA KUMAMOTO has a restaurant on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–9:30 AM: JPY 1500 per person
  • 1 restaurant

Family friendly

  • Laundry facilities

Conveniences

  • Lift
  • Front-desk safe
  • Lockers available
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 100
  • Front entrance ramp
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Shared microwave
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 32-inch smart TV
  • Digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle

More

  • Mobile key entry
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1500 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: PayPay, LINE Pay, and R Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

SOTETSU GRAND FRESA KUMAMOTO Hotel
SOTETSU GRAND FRESA KUMAMOTO Kumamoto
SOTETSU GRAND FRESA KUMAMOTO Hotel Kumamoto

SOTETSU GRAND FRESA KUMAMOTO Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 779 out of 1062 reviews" "
Rating 8 - Good. 233 out of 1062 reviews" "
Rating 6 - Okay. 35 out of 1062 reviews" "
Rating 4 - Poor. 5 out of 1062 reviews" "
Rating 2 - Terrible. 10 out of 1062 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tatsuma

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Pui Ling

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Wai Keung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Jayasheelan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 nights stay.
I had a very pleasant stay for 3 nights. The check-in process is slow. Something can be done about that though.
Stayed 3 nights in Oct 2024

8/10 Good

LUNGCHIEH

Stayed 1 night in Oct 2024

6/10 Okay

HIN WAH

Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Size of room was enough but no complimentary water bottle
Stayed 2 nights in Sep 2024

10/10 Excellent

Cheng Yuan

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Fung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

CHANGWOOK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Mui yee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

ya ju

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

PAO-YEN

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

TSUIFEN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are professional and helpful.
After 3 days of the hotel room checked out, my husband found out that he had left a wedding ring in the room, I rang up and contacted the hotel, the staff called Airi ANDO, replied promptly that the wedding ring was found and still keeping it for us, she also arranged a shipment service for delivering the wedding ring to my home in U.K. It was amazing and thanks for all staffs in this hotel who are such professional and helpful. We will definitely be returning to this hotel again for our next stays in Kumamoto.
Stayed 2 nights in Aug 2024

10/10 Excellent

FUCHUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

KAZUMA

Stayed 1 night in Aug 2024

10/10 Excellent

HIDEAKI

Stayed 1 night in Aug 2024

8/10 Good

Alice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall above average.
Stayed 1 night in Aug 2024

10/10 Excellent

Hsiao hui

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Kin Yip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Valued stay
Clean and tidy.
Stayed 2 nights in Aug 2024

8/10 Good

Fu Sau

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

James

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024