OMO5 Kumamoto by Hoshino Resorts

3.5 star property

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Photo gallery for OMO5 Kumamoto by Hoshino Resorts

Terrace/patio
Exterior
Lobby lounge
Gift shop
UTSUWA Room, Non Smoking

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Laundry

Explore the area

Map
5-1 Tetorihoncho, Kumamoto, Kumamoto, 860-0808
  • Kumamoto Castle
    ‪8 min walk‬
  • Sakura Machi Kumamoto
    ‪11 min walk‬
  • Kumamoto-jo Hall
    ‪12 min walk‬
  • Kumamoto (KMJ)
    ‪48 min drive‬

Room options

ENTAKU Room, Non Smoking

  • City view
  • Sleeps 4
  • 2 Twin Beds

OMO House with Kitchen, Non Smoking

  • City view
  • Sleeps 12
  • 6 Twin Beds

YAGURA Room A, Non Smoking

  • City view
  • Sleeps 8
  • 2 Twin Beds OR 1 Queen Sofa Bed

UTSUWA Room, Non Smoking

  • 21.7 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

YAGURA Room B, Non Smoking

  • City view
  • Sleeps 8
  • 2 Twin Beds OR 1 Twin Sofa Bed and 1 Double Bed

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About this property

OMO5 Kumamoto by Hoshino Resorts

Hotel with a 24-hour front desk, a quick walk to Kumamoto Castle
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a business center, and laundry facilities.
OMO5 Kumamoto by Hoshino Resorts offers 160 accommodations with safes and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, toilets with an electronic bidet, and complimentary toiletries. This Kumamoto hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided daily.

Our customers tell us they enjoy the helpful staff at OMO5 Kumamoto by Hoshino Resorts. During your stay, you're just a quick walk from Kumamoto Castle. You'll find features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi (speed: 25+ Mbps)
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Full breakfast served daily for a fee
  • Amenities include a front-desk safe, locker space, and a business center
  • Within a 15-minute walk of Kumamoto Castle and Sakura Machi Kumamoto
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. You'll find a business center on site.

WiFi is free in public spaces. OMO5 Kumamoto by Hoshino Resorts also features a vending machine, laundry facilities, and express check-in.

This 3.5-star Kumamoto hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 10:00 AM.
OMO5 Kumamoto by Hoshino Resorts has a restaurant on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: JPY 1,250 for adults and JPY 1,250 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Shopping

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately JPY 1250 for adults and JPY 1250 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

OMO5 Kumamoto by Hoshino Resorts Hotel
OMO5 Kumamoto by Hoshino Resorts Kumamoto
OMO5 Kumamoto by Hoshino Resorts Hotel Kumamoto

OMO5 Kumamoto by Hoshino Resorts Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 101 out of 168 reviews
Rating 8 - Good. 48 out of 168 reviews
Rating 6 - Okay. 9 out of 168 reviews
Rating 4 - Poor. 7 out of 168 reviews
Rating 2 - Terrible. 3 out of 168 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

HENRY

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I want to share my first disappointing hotel experience in Japan after spending over 200 hotel nights in the country in recent years. I prefer to book a larger room, so when I saw that the OMO5 hotel had a room advertised to accommodate up to six people at a reasonable price—though they didn’t specify the room size—I decided to book it. When I arrived, I was unpleasantly surprised to find that the room was essentially a large bunk bed taking up most of the space, the distance between the floor and the top bunk is just 5 feet (about 150 cm). I kept bumping my head every five minutes and had to hunch the entire time! I went to the front desk and pleaded with them to change my room type, offering to pay any price difference. However, they flatly refused, stating that my booking was non-refundable and non-changeable. They told me that if I wanted a different room, I would have to make a completely new reservation—essentially booking and paying for two rooms. Needless to say, I was very disappointed. This hotel obviously has a following and plenty of people like it, but it was not for me (at least this bunk bed room type) In the end, I left the room unused, and moved to a different hotel. P. S. I wanted to upload some photos, but didn’t see a way to do that.
Stayed 6 nights in Dec 2024

10/10 Excellent

Chuan Huat

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is quite perfect except that the parking was not made known bwfore arrival. Had to spent time to look for parking and paid higher fee because the place that we parked has no tie withthe hotel.
Stayed 2 nights in Dec 2024

10/10 Excellent

Shirley

Stayed 2 nights in Nov 2024

10/10 Excellent

Tan Seow

Liked: Cleanliness, staff & service, property conditions & facilities
It's very near shopping area and transport by street car is very convenient.. only sideback is the parking is quite a distance from the hotel.. but if not driving, then all is good
Stayed 3 nights in Nov 2024

10/10 Excellent

Loren

Stayed 1 night in Jul 2024

10/10 Excellent

Strader, Washington

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique style, very clean and modern. Friendly staff. Very cool terrace area in lobby
Stayed 1 night in Jun 2024

10/10 Excellent

Hope

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
LOVE THIS HOTEL!!!
Incredible find!!!!! I loved the floor plan of my room so much, I honestly feel so spoiled with the layout! I stayed with my friend and we both got our own bed with a desk in the middle, giving us our own space. Such a wonderful hotel in a convenient location. The staff was super friendly and helpful, I would definitely recommend to my mother/friends lol and I would come again. 15/10
Stayed 1 night in May 2024

10/10 Excellent

John

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and the design of the family room is ideal
Stayed 1 night in Apr 2024

10/10 Excellent

John

Stayed 1 night in Apr 2024

10/10 Excellent

Yunrui

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Vivian W Y

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room design
Stayed 1 night in Nov 2023

8/10 Good

SUNYI

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The location is best place in Kumamoto and terrace view from lobby floor is fantastic. Just amenities are not enough and we had to take water from lobby floor which was inconvenient.
Stayed 1 night in Oct 2023

8/10 Good

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine, only the laundry service left a bit to be desired, the dryer didn't work very well. It was just 3 pieces of clothing and it took an hour but they still looked wet.
Stayed 1 night in Dec 2024

10/10 Excellent

Chan-Hsin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just All Around perfect👍
Stayed 2 nights in Dec 2024

10/10 Excellent

Kwok Keung

Stayed 3 nights in Nov 2024

8/10 Good

keiko

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

SHU LAN

Liked: Cleanliness, staff & service, property conditions & facilities
自助洗衣機可以再加一台
Stayed 2 nights in Nov 2024

10/10 Excellent

kenichi

Stayed 2 nights in Oct 2024

10/10 Excellent

Tsai Lin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地點非常的好!旁邊就是鶴屋百貨和下通商店街,在通町筋站搭巴士和市電十分便利! 服務人員的態度都很友善,露台的座位區氛圍很好,回飯店時可以喝咖啡看夜景,再去熊本依然會選擇住。
Stayed 2 nights in Nov 2024

10/10 Excellent

さとみ

Liked: Cleanliness, staff & service, property conditions & facilities
利便性がとても良く、土地を知らない人にも歩きやすい街並みだと思う。またいつか来る機会があったら利用したいと思った。
Stayed 2 nights in Nov 2024

8/10 Good

DAISUKE

Liked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Ying-Chun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
地點非常好旁邊就是商店街與百貨公司,房間非常整潔乾淨,check in 櫃台在3樓,並有提供睡衣,整體非常滿意,會再入住。
Stayed 1 night in Oct 2024

8/10 Good

Chi Seng

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
酒店地點方便,食店、藥莊、便利店也有 房間舒適,毛巾是我用過最好的
Stayed 1 night in Oct 2024

6/10 Okay

YUKIE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Jerrie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024