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OMO5 Kumamoto by Hoshino Resorts

3.5 star property

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Photo gallery for OMO5 Kumamoto by Hoshino Resorts

Terrace/patio
Lobby lounge
UTSUWA Room, Non Smoking
Gift shop
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Laundry

Explore the area

Map
5-1 Tetorihoncho, Kumamoto, Kumamoto, 860-0808
  • Kumamoto Castle
    ‪8 min walk‬
  • Sakura Machi Kumamoto
    ‪11 min walk‬
  • Kumamoto-jo Hall
    ‪12 min walk‬
  • Kumamoto (KMJ)
    ‪52 min drive‬

Room options

View all photos for ENTAKU Room, Non Smoking

ENTAKU Room, Non Smoking

ENTAKU Room, Non Smoking

  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for OMO House with Kitchen, Non Smoking

OMO House with Kitchen, Non Smoking

OMO House with Kitchen, Non Smoking

  • City view
  • Sleeps 12
  • 6 Twin Beds

View all photos for YAGURA Room A, Non Smoking

YAGURA Room A, Non Smoking

YAGURA Room A, Non Smoking

  • City view
  • Sleeps 8
  • 2 Twin Beds OR 1 Queen Sofa Bed

View all photos for UTSUWA Room, Non Smoking

UTSUWA Room, Non Smoking

UTSUWA Room, Non Smoking

  • City view
  • 21.7 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for YAGURA Room B, Non Smoking

YAGURA Room B, Non Smoking

YAGURA Room B, Non Smoking

  • City view
  • Sleeps 8
  • 2 Twin Beds OR 1 Twin Sofa Bed and 1 Double Bed

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About this property

OMO5 Kumamoto by Hoshino Resorts

Hotel with a 24-hour front desk, a quick walk to Kumamoto Castle
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a business center, and laundry facilities.
OMO5 Kumamoto by Hoshino Resorts offers 160 accommodations with safes and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, toilets with an electronic bidet, and complimentary toiletries. This Kumamoto hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided daily.

Our customers tell us they enjoy the helpful staff at OMO5 Kumamoto by Hoshino Resorts. During your stay, you're just a quick walk from Kumamoto Castle. You'll find features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi (speed: 25+ Mbps)
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Full breakfast served daily for a fee
  • Amenities include a front-desk safe, locker space, and a business center
  • Within a 15-minute walk of Kumamoto Castle and Sakura Machi Kumamoto
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. You'll find a business center on site.

WiFi is free in public spaces. OMO5 Kumamoto by Hoshino Resorts also features a vending machine, laundry facilities, and express check-in.

This 3.5-star Kumamoto hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 10:00 AM.
OMO5 Kumamoto by Hoshino Resorts has a restaurant on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: JPY 1,250 for adults and JPY 1,250 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Shopping

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately JPY 1250 for adults and JPY 1250 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

OMO5 Kumamoto by Hoshino Resorts Hotel
OMO5 Kumamoto by Hoshino Resorts Kumamoto
OMO5 Kumamoto by Hoshino Resorts Hotel Kumamoto

OMO5 Kumamoto by Hoshino Resorts Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 102 out of 171 reviews
Rating 8 - Good. 50 out of 171 reviews
Rating 6 - Okay. 9 out of 171 reviews
Rating 4 - Poor. 7 out of 171 reviews
Rating 2 - Terrible. 3 out of 171 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Kit Lam

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities
Location right next to station but parking instructions were unclear and confusing. The loft bedding is a plus however the usage of sofa bed was not setup even though booking already indicated # of pax. Amenities in room was also not prepared and needed to be requested.
Stayed 2 nights in Dec 2024

4/10 Poor

HENRY

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I want to share my first disappointing hotel experience in Japan after spending over 200 hotel nights in the country in recent years. I prefer to book a larger room, so when I saw that the OMO5 hotel had a room advertised to accommodate up to six people at a reasonable price—though they didn’t specify the room size—I decided to book it. When I arrived, I was unpleasantly surprised to find that the room was essentially a large bunk bed taking up most of the space, the distance between the floor and the top bunk is just 5 feet (about 150 cm). I kept bumping my head every five minutes and had to hunch the entire time! I went to the front desk and pleaded with them to change my room type, offering to pay any price difference. However, they flatly refused, stating that my booking was non-refundable and non-changeable. They told me that if I wanted a different room, I would have to make a completely new reservation—essentially booking and paying for two rooms. Needless to say, I was very disappointed. This hotel obviously has a following and plenty of people like it, but it was not for me (at least this bunk bed room type) In the end, I left the room unused, and moved to a different hotel. P. S. I wanted to upload some photos, but didn’t see a way to do that.
Stayed 6 nights in Dec 2024

10/10 Excellent

Chuan Huat

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is quite perfect except that the parking was not made known bwfore arrival. Had to spent time to look for parking and paid higher fee because the place that we parked has no tie withthe hotel.
Stayed 2 nights in Dec 2024

10/10 Excellent

Shirley

Stayed 2 nights in Nov 2024

10/10 Excellent

Tan Seow

Liked: Cleanliness, staff & service, property conditions & facilities
It's very near shopping area and transport by street car is very convenient.. only sideback is the parking is quite a distance from the hotel.. but if not driving, then all is good
Stayed 3 nights in Nov 2024

10/10 Excellent

Loren

Stayed 1 night in Jul 2024

10/10 Excellent

Strader, Washington

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique style, very clean and modern. Friendly staff. Very cool terrace area in lobby
Stayed 1 night in Jun 2024

10/10 Excellent

Hope

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
LOVE THIS HOTEL!!!
Incredible find!!!!! I loved the floor plan of my room so much, I honestly feel so spoiled with the layout! I stayed with my friend and we both got our own bed with a desk in the middle, giving us our own space. Such a wonderful hotel in a convenient location. The staff was super friendly and helpful, I would definitely recommend to my mother/friends lol and I would come again. 15/10
Stayed 1 night in May 2024

10/10 Excellent

John

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and the design of the family room is ideal
Stayed 1 night in Apr 2024

10/10 Excellent

John

Stayed 1 night in Apr 2024

10/10 Excellent

Yunrui

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Vivian W Y

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room design
Stayed 1 night in Nov 2023

8/10 Good

SUNYI

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The location is best place in Kumamoto and terrace view from lobby floor is fantastic. Just amenities are not enough and we had to take water from lobby floor which was inconvenient.
Stayed 1 night in Oct 2023

6/10 Okay

KA FAI

Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Sachie

Stayed 1 night in Dec 2024

8/10 Good

YI-LIN, Taichung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
體驗星野omo系列的平價飯店 整體美學設計風格沒什麼毛病 很低調的暗藏了許多小小細節 房間床墊枕頭棉被很舒服好睡 桌椅擺設充電插座很理想實用 電視可以觀看YouTube超讚的 自助寄放行李Locker非常便利 鄰近通町筋駅和上下通商店街 想買東西吃東西搭車都很方便 唯一挑剔櫃檯服務人員太冷漠 沒有笑容也不會主動給予協助 check in時少了一點人的溫度 check out時的人員就好多了
Stayed 1 night in Dec 2024

8/10 Good

SUNG TING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CP值高的飯店，讚
Stayed 4 nights in Dec 2024

8/10 Good

YIN-FENG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

カズヒコ

Stayed 2 nights in Dec 2024

8/10 Good

SAMKWANG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine, only the laundry service left a bit to be desired, the dryer didn't work very well. It was just 3 pieces of clothing and it took an hour but they still looked wet.
Stayed 1 night in Dec 2024

10/10 Excellent

Chan-Hsin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just All Around perfect👍
Stayed 2 nights in Dec 2024

10/10 Excellent

Kwok Keung

Stayed 3 nights in Nov 2024

8/10 Good

keiko

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024