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Mitsui Garden Hotel Kumamoto

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mitsui Garden Hotel Kumamoto

Lobby
Exterior
In-room safe, desk, blackout curtains, iron/ironing board
Laundry room
Lobby

Reviews

8.4 out of 10

Very good

Popular amenities

  • Air conditioning
    Air conditioning
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Explore the area

Map
1-20, Kouya Imamachi, Chuo-ku, Kumamoto, Kumamoto, 860-0012
  • Shinshigai Shotengai
    4 min walk
  • Sakura Machi Kumamoto
    4 min walk
  • Kumamoto-jo Hall
    5 min walk
  • Kumamoto (KMJ)
    53 min drive

Room options

View all photos for Standard Queen Room, Non Smoking (1PAX)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Queen Room, Non Smoking (1PAX)

  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room Non Smoking (1PAX)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Twin Room Non Smoking (1PAX)

  • 21 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Adjoining Double Rooms - Non-Smoking, Non-Connecting Rooms

In-room safe, desk, blackout curtains, iron/ironing board

Adjoining Double Rooms - Non-Smoking, Non-Connecting Rooms

  • Sleeps 4
  • 2 Double Beds

View all photos for Adjoining Twin Rooms - Non-Smoking, Non-Connecting Rooms

In-room safe, desk, blackout curtains, iron/ironing board

Adjoining Twin Rooms - Non-Smoking, Non-Connecting Rooms

  • Sleeps 4
  • 4 Twin Beds

View all photos for Triple Room, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Triple Room, Non Smoking

  • 22 sq m
  • Sleeps 6
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Moderate Twin (+ Sofa Bed), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Moderate Twin (+ Sofa Bed), Non Smoking

  • 22 sq m
  • Sleeps 6
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Double Room - Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room - Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room, Smoking

  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room - Single Use, Non-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room - Single Use, Non-Smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Adjoining Single Room, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Adjoining Single Room, Non Smoking

  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Moderate Twin Room - Non-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Moderate Twin Room - Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room, Non Smoking

  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Moderate Twin Room with Sofa Bed - Non-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Moderate Twin Room with Sofa Bed - Non-Smoking

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Moderate Kuma Twin Room with Sofa Bed - Non-Smoking

Moderate Kuma Twin Room with Sofa Bed - Non-Smoking

Moderate Kuma Twin Room with Sofa Bed - Non-Smoking

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Double Room, Smoking for single use

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room, Smoking for single use

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room - Single Use, Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room - Single Use, Smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room, Non-smoking for single use

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room, Non-smoking for single use

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room - Single Use, Non-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Twin Room - Single Use, Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Twin Room, Non Smoking

  • 21 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Standard Twin Room - Non-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Twin Room - Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard , 2 beds (+ extra), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard , 2 beds (+ extra), Non Smoking

  • 22 sq m
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Kuma Twin Room - Non-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Kuma Twin Room - Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard , 1 bed Queen, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard , 1 bed Queen, Non Smoking

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior , 2 beds , Non Smoking

  • 27 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard , 1 bed Double , Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard , 1 bed Double , Smoking

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard , 1 bed Double , Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard , 1 bed Double , Non Smoking

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe , 2 beds (+ extra), Non Smoking

  • 36 sq m
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Standard , 2 beds , Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard , 2 beds , Non Smoking

  • 21 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Double Room - Non-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room - Non-Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Queen Room - Single Use, Non-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Queen Room - Single Use, Non-Smoking

  • Sleeps 1
  • 1 Queen Bed

View all photos for KUMA Room® (Twin)

In-room safe, desk, blackout curtains, iron/ironing board

KUMA Room® (Twin)

  • 21 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Standard Queen Room - Non-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Queen Room - Non-Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Queen Room, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Queen Room, Non Smoking

  • 15 sq m
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Exterior
HOTEL MYSTAYS Kumamoto Riverside
Free WiFi
Restaurant
Air conditioning
Breakfast available
3.9 out of 5, Good, (600)
The price is €54
for 1 night
includes taxes & fees
5 Dec - 6 Dec
HOTEL MYSTAYS Kumamoto Riverside

About this property

Mitsui Garden Hotel Kumamoto

Hotel with a 24-hour front desk, near Kumamoto Castle
Along with a restaurant, this hotel has self parking and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and a front-desk safe.
Mitsui Garden Hotel Kumamoto offers 225 air-conditioned accommodations with safes and coffee/tea makers. This Kumamoto hotel provides complimentary wired and wireless Internet access.

Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, toilets with an electronic bidet, and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they can't get enough of the helpful staff at Mitsui Garden Hotel Kumamoto. During your stay, you're just a quick walk from Shinshigai Shotengai. Free WiFi in public areas, a restaurant, and breakfast (surcharge) are available.
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include newspapers, a front-desk safe, and 3 meeting rooms
  • Just a 4-minute walk from Shinshigai Shotengai and 4 minutes by foot from Sakura Machi Kumamoto
There's a restaurant on site. WiFi and wired Internet are free in public spaces. There are 3 meeting rooms available. Mitsui Garden Hotel Kumamoto also features a vending machine, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee.
For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.
Mitsui Garden Hotel Kumamoto has a restaurant on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (JPY 1200 per night)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: JPY 1980 per person
  • 1 restaurant

Family friendly

  • Laundry facilities
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Newspapers in reception
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Meeting rooms - 3

Accessibility

  • Lift

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Deep-soaking bath
  • Electronic bidet
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Children's slippers
  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Exterior renovations will be occurring November 8-18, 2024 from 10 AM to 5 PM. Guests may hear construction-related noise and vibration during this time.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1980 per person
  • Self parking fee: JPY 1200 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mitsui Garden Hotel Kumamoto
Mitsui Garden Kumamoto
Mitsui Kumamoto Kumamoto
Mitsui Garden Hotel Kumamoto Hotel
Mitsui Garden Hotel Kumamoto Kumamoto
Mitsui Garden Hotel Kumamoto Hotel Kumamoto

Mitsui Garden Hotel Kumamoto Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 412 out of 1002 reviews" "
Rating 8 - Good. 400 out of 1002 reviews" "
Rating 6 - Okay. 139 out of 1002 reviews" "
Rating 4 - Poor. 38 out of 1002 reviews" "
Rating 2 - Terrible. 13 out of 1002 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Karen

Travelled with family
Liked: Cleanliness, staff & service
Kumamon Details
Booked the Kumamon themed room. Thought it would be a bit more better detailed to charge extra. The room detail on bed and table were nice. The Kumamon mug cups were nice too. But the bathroom was lacking in detail other than the shower curtain, that felt lazy. Maybe put more Kumamon details in the bathroom area and entry way. The twin room with extra bed also felt small. Very low to the ground and uncomfortable.
Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

6/10 Okay

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Don’t get Std Double Room for 2 pax!
This was a launching point to visit Takachiho Gorge abs Mt Aso. So thankfully we were out most of the time. If u are travelling as a couple, pls do not book the Standard Double room. The savings is NOT worth it. Better go for the Standard Twin. It was so crammed without even a side table and a lamp fixed on the headboard which your head would have a little accident with if 2 pax slept on the bed. I think the location is ok. It’s close to some of the major attractions and shopping belts, but I would prefer to be either closer to the Kumamoto station as there are more shopping there is that is your thing. Otherwise it’s a short tram ride there from your hotel. But it’s the size that made me drop my rating for this. Should not market the room for 2 pax. Apparently there is parking onsite, but as u was driving a SUV, there is not enough headroom to get in. So I had a discounted off site parking which was about 10mins walk away and next to a mall with a bus interchange.
Stayed 2 nights in May 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service
Room size was typical. Good for one person but pushing it for two people. Toiletries were slightly dated and showing age.
Stayed 1 night in Apr 2024

10/10 Excellent

chiukao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

kim foo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a very pleasant hotel with many eateries within walking distances. a bit dated but very well kept.
Stayed 2 nights in Mar 2024

10/10 Excellent

Lawrence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent price for the location.
It's a nice and clean hotel in heart of Kumamoto. Just few minutes walk to the castle and some nearby attractions. Staff was extremely friendly and helpful through check-in & check-out. Hotel is very clean & tidy all around. Rooms are not spacious but similar to any hotel in main cities in Japan, it's reasonable.
Stayed 2 nights in Jan 2024

10/10 Excellent

Jen-Shuo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

kozue

Liked: Cleanliness, staff & service, property conditions & facilities
Buffet breakfast is really great. Has veraety of food options.
Stayed 2 nights in Nov 2023

10/10 Excellent

ZHAO LIANG IVAN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel room is clean, good wifi, spacious with amentities available for pick up at level 1 lobby. 3 tram stop away from kumamoto station and near shopping walking street with wide range of food choices.

10/10 Excellent

Thomas

Stayed 1 night in Oct 2023

10/10 Excellent

Tomoko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Mitsuru

Liked: Cleanliness, staff & service, property conditions & facilities
　　　
Stayed 1 night in Jun 2023

8/10 Good

Ka Bo

Liked: Cleanliness, staff & service, property conditions & facilities
This is the second time I stayed in this hotel in Kumamoto, nice and good service.
Stayed 1 night in Jun 2023

8/10 Good

Tiffany

Stayed 1 night in Apr 2023

10/10 Excellent

Udo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room and a great location with lots of shops and restaurants nearby.
Stayed 2 nights in Apr 2023

10/10 Excellent

Jemie Lyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Clean rooms and bathrooms. Convenient location.
Stayed 1 night in Apr 2023

10/10 Excellent

Lisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
素晴らしい立地です。
Stayed 1 night in Jan 2023

6/10 Okay

Thomas

Liked: Cleanliness, staff & service
Good: Close to food shops. Easy checkin with english speaking receptionist. Decent choice of breakfast options. Lots of covid awareness. Eg gloves and barriers when eating breakfast. Liquid cleaner in room. Bad: small room. No place to store luggage in room. No small hand towels.
Stayed 1 night in Nov 2022

10/10 Excellent

YuKuei

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The amenity could be more various.
Stayed 2 nights in Mar 2022

10/10 Excellent

OSCAR

Stayed 3 nights in Mar 2022

6/10 Okay

Ryan

Travelled with partner
Liked: Cleanliness, staff & service
It was overall a good experience. The staff were friendly and the rooms lived up to standard. It was clean and tidy when I checked in. I just wished that there’s a button to activate the ventilation fan in the bathroom. It got incredibly steamy when I took shower at night, which made it hard to breathe. The air-conditioner was also limited to heating only. I need an air conditioner to sleep well but the staff told me that it wasn't available during particular seasons. One last thing to note is that the walls are quite thin. I was able to hear conversations from other rooms and it was considerably noisy in the morning when the cleaners were vacuuming the carpet. I’d stay here again for the price point that this hotel offers.
Stayed 3 nights in Dec 2021

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were kind and helpful. The housekeeping staff kept our room tidy and they were kind when we saw them in the hallway. The parking attendants were attentive and friendly. The hotel is located within walking distance to Kumamoto Castle, Sakura Machi Mall, and many restaurants. The hotel location also allows easy access to nearby streets when driving to other tourist destinations.
Stayed 5 nights in Mar 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2020

10/10 Excellent

Karina, Sasebo Japan

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For reference, we went when some of the COVID-19 restrictions were still in place. We arrived on a rainy day. Hotel staff greeted us outside with umbrellas and carried in our luggage. The hotel lobby was equipped with hand sanitizers, face masks, and they checked our temperature. Due to restrictions the usual morning buffet was suspended. They had 2 food options which were both great. Before entering the restaurant, we were required to do another temperature check. The rooms were amazing. Having a 5 year old we chose the Kumamon room and it was a hit. The room was also equipped with a bottle of hand sanitizer and special bags to dispose of used masks. Staff was completely friendly and professional. Spoke enough English to understand each other. We can’t wait to stay there again.
Stayed 2 nights in Jul 2020