Hotel with a 24-hour front desk, near Kumamoto Castle
Along with dry cleaning, this smoke-free hotel has laundry facilities and a 24-hour front desk. WiFi in public areas is free. Other amenities include a vending machine. Private bathrooms are not ensuite and housekeeping is available on request.
CANDEO HOTELS KUMAMOTO SHINSHIGAI offers 380 accommodations with safes and complimentary bottled water. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Rooms have detached private bathrooms. Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered on request and irons/ironing boards can be requested.
Public bath/onsen services include an indoor public bath (no minerals).
Our customers tell us they can't get enough of the helpful staff at CANDEO HOTELS KUMAMOTO SHINSHIGAI. During your stay, you're just a quick walk from Shinshigai Shotengai. Features include free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
Buffet breakfast served daily for a fee
Services include dry cleaning/laundry and luggage storage
Guests have great things to say about the helpful staff and the clean accommodations
Steps from Shinshigai Shotengai and 14 minutes by foot from Kumamoto Castle
As a guest of CANDEO HOTELS KUMAMOTO SHINSHIGAI, you'll find a vending machine, laundry facilities, and dry cleaning/laundry services. WiFi is free in public spaces.
This 3.5-star Kumamoto hotel is smoke free.
For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
Languages
English, Japanese, Korean
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
Available in some public areas: Free WiFi
Parking and public transport
Off-site parking within 1640 ft (JPY 1100 per night)
Food and drink
Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: JPY 2530 per person
Family friendly
Laundry facilities
Soundproofed rooms
Conveniences
Vending machine
Guest services
24-hour front desk
Dry-cleaning service
Housekeeping (on request)
Laundry facilities
Luggage storage
Spa
Indoor public bath (no minerals)
Outdoor public bath (no minerals)
Accessibility
This property does not have any lifts
More
Smoke-free property
Room amenities
Bedroom
Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains
Heating (climate-controlled)
Bathroom
Bidet
Free toiletries
Hairdryer
Private bathroom (not in room)
Shower/bath combination
Towels
Toothbrush and toothpaste
Food and drink
Free bottled water
More
Iron/ironing board (on request)
Safe
Slippers
Soundproofing
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: approximately JPY 2530 per person
Nearby parking fee: JPY 1100 per night (1640 ft away)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Front desk staff will greet guests on arrival.
We should mention
As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Property is also known as
CANDEO HOTELS KUMAMOTO SHINSHIGAI Hotel
CANDEO HOTELS KUMAMOTO SHINSHIGAI Kumamoto
CANDEO HOTELS KUMAMOTO SHINSHIGAI Hotel Kumamoto
CANDEO HOTELS KUMAMOTO SHINSHIGAI Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Spacious room, excellent space arrangement, comfortable room setting, efficient check in & check out arrangement, plus nice staff team. Also convenient location.
The room and hotel looks new and facilities are good. The rooms is big to accommodate 4 people. However, we found a big cockroach under the washing basin in the next morning. Then I told the front desk staff and complain about the hygiene problem but he asked me to tell the cleaning department myself as this was not his department to handle this! Finally he agreed to change the same type of room but we need to pack everything that morning and moved all luggages ourselves.
It’s a value tier hotel with helpful staff. Do note the fridge has button issue and the laundry status shown on TV isn’t accurate. The renovation didn’t include updating charging outlets, the room feels very early 90’s.
This was an excellent hotel stay for our family. The hotel is very quiet, clean, and the staff was very helpful and professional.
I would highly recommend for families with small children (though be aware the spa is a no-clothing spa). The location is near a walkable street mall and public tram stop.