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Schloss Matzen

4.0 star property

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Photo gallery for Schloss Matzen

Exterior
Grand Suite, Park View
Point of interest
Superior Double Room, Park View
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Gym
  • Bar
  • Breakfast included
  • Laundry
  • Housekeeping

Explore the area

Map
Matzen 5, Reith im Alpbachtal, Tirol, 6235
  • Alpbach Valley
    ‪1 min walk‬
  • Matzen Park
    ‪1 min walk‬
  • Reither Lake
    ‪5 min drive‬
  • Innsbruck (INN-Kranebitten)
    ‪37 min drive‬

Room options

View all photos for Deluxe Suite, Park View

Minibar, in-room safe, desk, soundproofing

Deluxe Suite, Park View

  • 60 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Studio Suite, Park View

Minibar, in-room safe, desk, soundproofing

Junior Studio Suite, Park View

  • 45 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, Park View

Minibar, in-room safe, desk, soundproofing

Grand Suite, Park View

  • 70 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Double Room, Park View

Classic Double Room, Park View

Classic Double Room, Park View

  • 30 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, Park View

Superior Double Room, Park View

Superior Double Room, Park View

  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Verwöhnhotel Kristall

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
4.9 out of 5, Exceptional, (9)
The price is €519
for 1 room
includes taxes & fees
5 Mar - 6 Mar
Verwöhnhotel Kristall

About this property

Schloss Matzen

Hotel with a full-service spa, steps from Alpbach Valley
A full-service spa, a restaurant, and a fitness center are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a sauna, and a coffee shop/cafe are onsite.
Schloss Matzen offers 12 accommodations with minibars and safes. Televisions come with premium satellite channels. Bathrooms include bathrobes and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, sports massages, and Swedish massages.
During your stay at Schloss Matzen, you're just a quick walk from Alpbach Valley. Features include free breakfast and free WiFi in public areas, plus a full-service spa.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy international cuisine while dining at Gut Matzen
  • Self parking available for a fee
  • Treat yourself to Swedish massages at the spa
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Steps from Alpbach Valley and Matzen Park
Schloss Matzen offers its guests a full-service spa, a sauna, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Event space at this hotel measures 75 square feet (7 square meters) and includes conference space. Spa services, a library, and a terrace are also featured at the business-friendly Schloss Matzen. Parking is available for a fee.

This 4-star Reith im Alpbachtal hotel is smoke free.

Guests are served free buffet breakfast daily from 8 AM to 11 AM.
Gut Matzen - This restaurant specializes in international cuisine and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (surcharge)
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 8 AM–11 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Gut Matzen

Things to do

  • Bike rentals
  • Fitness centre
  • Full-service spa
  • Sauna
  • Steam room
  • Windsurfing

Family friendly

  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Front-desk safe
  • Library
  • Vending machine

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski passes
  • Ski storage
  • Tour/ticket assistance

Business services

  • Conference space (75 square feet)
  • A meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • Massage - deep-tissue
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Treatment room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • In-room accessibility

More

  • Smoke-free property

Room amenities

Bedroom

  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Shampoo
  • Towels

Entertainment

  • Premium channels
  • Satellite channels
  • TV

Food and drink

  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in from 2 PM - 6 PM and 2:00 PM - 3:30 PM
Early check-in subject to availability
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 40

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 6:00 PM) and Saturday - Sunday (8:00 AM - 3:30 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Access code, staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 80.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night
  • Spa fee: EUR 25 per person, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: EUR 40 (subject to availability)
  • Rollaway bed fee: EUR 80.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
This property's front desk is open during the following times:
  • Monday - Friday: 8:00 AM - 6:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and an access code. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hotel Schloss Matzen
Hotel Schloss Matzen Reith im Alpbachtal
Schloss Matzen
Schloss Matzen Reith im Alpbachtal
Schloss Matzen Austria/Reith Im Alpbachtal
Boutique Hotel Schloss Matzen Reith im Alpbachtal
Boutique Hotel Schloss Matzen
Boutique Schloss Matzen Reith im Alpbachtal
Boutique Schloss Matzen
Schloss Matzen Hotel
Boutique Hotel Schloss Matzen
Schloss Matzen Reith im Alpbachtal
Schloss Matzen Hotel Reith im Alpbachtal

Schloss Matzen Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 54 out of 74 reviews
Rating 8 - Good. 12 out of 74 reviews
Rating 6 - Okay. 7 out of 74 reviews
Rating 4 - Poor. 0 out of 74 reviews
Rating 2 - Terrible. 1 out of 74 reviews

9.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Julie

Travelled with family
Liked: Amenities
We loved staying at this castle! There is so much history there and lots to be explored. We were there off-season and it seemed like we had the whole place to ourselves. Our room was beautiful and clean, and there were lots of choices on the breakfast they presented us. I would highly recommend this castle if you like historic properties. (Be sure to see the chapel as it is stunning!)
Stayed 1 night in Oct 2024

10/10 Excellent

Kyle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place. If you ever want to feel like royalty stay here. And on Sunday we had the hotel all to ourselves. Cant give Schloss Matzen enough praise
Stayed 2 nights in Aug 2024

8/10 Good

Alan, New York

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Truly amazing place - to stay in a castle with parts of it over 9 centuries old. Could really use a simple sign on property on where the entrance to the hotel is - we had to wonder around a lot (restaurant was closed). Could also use more staff - we waited for over 15 minutes to be let in when we finally found the entrance and figured out where to park. Not provided much information on room amenities and spa neither. Would have been nice if restaurant were open more hours since the open patio and garden is great in the summer.
Stayed 3 nights in Aug 2024

2/10 Terrible

Michael

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I used filters for air conditioning, wifi and parking on all of our stays while we were in Europe for the month of July. This property populated as having all of the above. First, we could not find the entrance. It is terribly confusing. When we get to what we thought was the front door, there is a flimsy paper note (that was blown upside down and unreadable) on the door. After calling I was given some terse instructions as to how to gain entry. We followed those and were eventually met by a woman with an attitude, acting as though we were an inconvenience. Once in her office, I asked about the AC as it was quite hot that day. She stated they do not provide it. I said that I was pretty sure I only searched hotels that do provide it. I asked to see the room to see if it would work. She huffed and puffed. We tried to follow her to the room, but she ran off as if we knew where we were going. Once we found the room, with no help from our receptionist, we entered and immediately found it to be very hot, stifling and terribly uncomfortable. My wife said this simply won't do. We expressed our concerns and were met with indifference and even a worse attitude. We made our decision final. Not staying. I called the manager again. He was quite rude. I explained and told him I just wanted to be fair. He assured me he would be. He has not been and in fact has ignored us.
Stayed 1 night in Jul 2024

8/10 Good

john

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Beautiful hotel - needs better service.
This is a unique and special property. Our room was beautiful - old-world charm and very well maintained. I wonder if they might be understaffed. Our check-in was not ideal. It was raining, we buzzed the front gate and were let into an open courtyard. It took 15 minutes for someone to finally greet us and let us into the reception area. Breakfast is self-serve. There were no porters to help carry our luggage up 3 flights of stairs. Beautiful hotel - needs better service.
Stayed 2 nights in May 2024

10/10 Excellent

Sager

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique! Old world feel with modern amenities
What a unique experience! We would certainly return our next trip.
Stayed 1 night in Aug 2023

10/10 Excellent

Weiliang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
True Schloss Hotel, very special
Stayed 1 night in Aug 2023

10/10 Excellent

David

Stayed 1 night in Jul 2023

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay offered us a unique lodging experience. Our host, Johanna, was exceptionally pleasant.
Stayed 1 night in Jun 2023

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Incredible castle with outstanding staff! Miss it already
Stayed 2 nights in Mar 2023

10/10 Excellent

Timothy, Salem

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
What an opportunity to stay in a castle. Met all expectations and more.
Stayed 1 night in Sep 2022

10/10 Excellent

Wendy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this place. We stumbled on it via google. It's a real old palace. You can explore the chapel and other old rooms of the palace during your stay. The staff were very friendly and the breakfast was delicious. We hiked in the area for a few days and it was a bit hard to figure that out - we liked the hike "To the Barenkopf" on all trails and "Sonnwendjochhaus und Zireiner See" also on all trails and the Tirol Website. Both were full day hikes will lots of elevation gain. If you are looking to hike, email the Tirol tourist board, they were most helpful in figuring out hikes.
Stayed 4 nights in May 2022

10/10 Excellent

Theo

Stayed 3 nights in Jun 2021

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
The castle is gorgeous. We enjoyed our suite and our daughter had a lovely double room. The setting for the gym is pretty amazing (though would love for them to add some free weights). The service was excellent with a very nice breakfast.
Stayed 1 night in Jul 2021

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience! One of a kind
Stayed 2 nights in Jul 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel great location for skiing
Beautiful hotel. Great location for skiing and relaxing
Stayed 7 nights in Feb 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a fairytale castle, from the drive up to the warm greeting on arrival to the incredible upgrade of a suite! The daily breakfast was amazing and the grounds an little courtyard areas to sit were so special! Very romantic, no place for children here, it’s a perfect adult vacation !
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful with a majestic park located next door. I wish we had more time to relax in the spa tower, but we were only staying 1 night. I highly recommend staying here. It is nice to get away from the standard tourist filled locations and really see Austria.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful place. Truely a destination in itself. The service if warm friendly and professional. The castle is a wealth of hidden treasures. We booked a deluxe room and where upgraded to the Hapsburg Suite. It was beautiful, clean and tasteful. The best feature in the room was the tiny window adjacent to the toilet. The view from that window perfectly frames the nearby snowcapped mountains wonderfully and might be the best view in the entire castle. The spa and fitness facilities in the tower are unique and wonderful and the common areas are absolutely fantastic. If there was a single drawback I would say this castle is nearly 1000 years old. They did not have elevators then and most of the stairwells in the castle are the usual castle style spiral stairways. My suggestion would be to pack just what you might need for your stay in an overnight bag or carry on bag and leave the rest of your luggage in your car. Also, There are only 12 rooms in the hotel so during the off season there might only be a few rooms occupied. That is a good thing because you can imagine the castle almost belongs to you alone. The dining room is beautiful and well managed and the breakfast selection is ample, fresh and of very good quality with eggs made to order. I assumed however, it might be a little scaled back to avoid waste during this time. I might add there is a very nice italian restaurant in nearby Brixlegg called Don Camillo.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The castle was amazing. Every detail incredible! I do wish they would offer a lunch and dinner service at least when the restaurant down the way is closed.
Stayed 3 nights in Dec 2018

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Castle Hotel
This is our second stay at this castle hotel- It is just amazing. Everything is beautiful and elegant. The beds are incredibly comfortable. Guests are able to explore the castle and the grounds. The staff is wonderful and they have a fantastic free breakfast included. If you are anywhere near Innsbruck or Salzburg this is a great place to stay and relax for a few days in a real castle.
Stayed 2 nights in Aug 2018