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Pullman Kuching

4.5 star property

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Photo gallery for Pullman Kuching

Exterior
Bar (on property)
View from room
Poolside bar
Terrace/patio

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • Breakfast available
  • Pool
  • Spa
  • Gym

Explore the area

Map
Interhill Place, No. 1A, Jalan Mathies, Kuching, Sarawak, 93100
  • Hills Shopping Mall
    ‪1 min walk‬
  • Riverside Shopping Complex
    ‪3 min walk‬
  • Tun Jugah Shopping Center
    ‪4 min walk‬
  • Kuching (KCH-Kuching Intl.)
    ‪26 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Superior Room, 1 King Bed

  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Single Beds

Minibar, in-room safe, desk, iron/ironing board

Deluxe Twin Room, 2 Single Beds

  • 45 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 2 Single Beds (Executive Floor)

Minibar, in-room safe, desk, iron/ironing board

Superior Room, 2 Single Beds (Executive Floor)

  • 38 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Twin Room, 2 Single Beds

Minibar, in-room safe, desk, iron/ironing board

Superior Twin Room, 2 Single Beds

  • 38 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds

Family Room, Multiple Beds

  • 51 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Executive Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Executive Room, 1 King Bed

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

  • 76 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Twin Room, 2 Single Beds

Minibar, in-room safe, desk, iron/ironing board

Executive Twin Room, 2 Single Beds

  • 45 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Exterior

Grand Margherita Hotel

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.1 out of 5, Very good, (732)
The price is €55
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Grand Margherita Hotel

About this property

Pullman Kuching

Luxury hotel with 2 restaurants and a full-service spa
This hotel features 2 restaurants, a full-service spa, and an outdoor pool. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a poolside bar are onsite. Housekeeping is available on request.
Pullman Kuching offers 389 air-conditioned accommodations with minibars and safes. Televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.
Guests can pamper themselves with a trip to the onsite spa, which has 7 treatment rooms. Services include hot stone massages, facials, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including reflexology.
Our customers tell us they can't get enough of the helpful staff at Pullman Kuching. During your stay, you're just a quick walk from Hills Shopping Mall. Enjoy features like free WiFi in public areas, plus 2 restaurants and a full-service spa.
  • Free WiFi
  • Options for a bite to eat or a refreshing drink include 2 restaurants, a coffee shop, a poolside bar, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself to hot stone massages, body treatments, or facials at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Just a 3-minute walk from Riverside Shopping Complex and 4 minutes by foot from Tun Jugah Shopping Center
  • Airport drop-off shuttle service available for a fee
Pullman Kuching offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and a meeting room. A children's pool, a hot tub, and a sauna are also featured at the luxury Pullman Kuching. A shuttle from the hotel to the airport (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 4.5-star Kuching hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Puzzle - This restaurant serves breakfast, lunch, and dinner.
Nu Er Hong - This restaurant serves lunch and dinner.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Indonesian, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • 24-hour drop-off airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 68 for adults and MYR 35 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Puzzle
  • Nu Er Hong

Things to do

  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping
  • A hot tub
  • Steam room

Family friendly

  • Children's pool
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • A meeting room

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace
  • Vegetable garden

Spa

  • 7 treatment rooms
  • Body treatments
  • Facials
  • Massage - hot stone
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathroom (partially open)
  • Eco-friendly toiletries
  • Hairdryer
  • Jetted bath
  • Separate bath and shower
  • Towels

Entertainment

  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • In-room massage
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Express check-in available

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from February 15 2025 to December 31 2025 (dates subject to change):
  • Dining venue(s)
The property will be renovating from August 5 2024 to August 31 2025 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Swimming pool

Alternate facilities will be available offsite during the renovation.

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 100.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 68 for adults and MYR 35 for children
  • Airport shuttle fee: MYR 150 per vehicle (maximum occupancy 3)
  • Rollaway bed fee: MYR 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Pullman Kuching offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 10 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Kuching Pullman
Pullman Hotel Kuching
Pullman Kuching
Pullman Kuching Hotel Kuching
Pullman Kuching Sarawak
Pullman Kuching Hotel
Pullman Kuching Sarawak
Pullman Kuching Hotel
Pullman Kuching Kuching
Pullman Kuching Hotel Kuching

Pullman Kuching Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 366 out of 1000 reviews
Rating 8 - Good. 391 out of 1000 reviews
Rating 6 - Okay. 150 out of 1000 reviews
Rating 4 - Poor. 68 out of 1000 reviews
Rating 2 - Terrible. 25 out of 1000 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

SE HYUNG

Stayed 1 night in Nov 2024

10/10 Excellent

Antoine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from the arrival to departure! Reasonable price for the executive room. Great location to the Sarawak River boardwalk and close to shopping area and Chinatown
Stayed 16 nights in Oct 2024

10/10 Excellent

Davin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 2 nights in Oct 2024

10/10 Excellent

Jared

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Swimming Pool out of order for a long period due to hotel renovation works. We should see tremendous improvement in the near future, kudos!
Stayed 3 nights in Oct 2024

6/10 Okay

Michel

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Potential is there
This hotel has a lot of potential but you should know that it’s being renovated right now until January 2025. So no access to the pool. Although they have an arrangement to access the pool of another hotel, it’s a bit far and the pool is kind of indoor. The food and beverage are very expansive for Malaysia. The breakfast especially and it’s not worth the price. The rooms also need to be refreshed. Location is ok but up a little hill from the main area near the river.
Stayed 4 nights in Oct 2024

6/10 Okay

Alan, Banning

Its alright
Stayed 3 nights in Aug 2024

10/10 Excellent

logenthiran

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to reach key destinations
Stayed 3 nights in Sep 2024

2/10 Terrible

Kamalan

Business traveller, Travelled with partner
Disliked: Amenities
Poor maintainence and dirty rooms had to call for help over five times for various issues and was moved between rooms due to shower failure and air-conditioning failure.
Stayed 4 nights in Aug 2024

6/10 Okay

Nicole

Disliked: Cleanliness
The hotel was in a good location and the room was good and good value. Unfortunately the room was a twin and I’d requested a double, it took 24hours to be changed. The dinning room was quite dirty and needs a full refurbishment. In general the hotel is soulless and lacks any comfort or ambience, vast areas of open space and the bar area that resembles an office.
Stayed 3 nights in Aug 2024

8/10 Good

Han Kee

Liked: Staff & service
Disliked: Cleanliness
The hotel service is good but very disappointed with Expedia service of notification.. Pullman started renovation on 1 Aug 2024 but we were notified only one day before our flight .. this is ridiculous… we felt cheated by Expedia..
Stayed 3 nights in Aug 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Aileen Mei Hsuan

Liked: Cleanliness, staff & service, amenities
This hotel offers clean room with great views. However, the towels are too old and not white. The breakfast we had at 6am were cold and waiting to be warmed up. Other than that, it is a good hotel to stay with great price.
Stayed 3 nights in Aug 2024

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern. Nice that it connects to a shopping mall with food court and grocery store.
Stayed 1 night in Aug 2024

10/10 Excellent

Judy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very spacious bedroom and bathroom.
Stayed 1 night in Jul 2024

8/10 Good

Stephen Chia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Ngan Leng, Singapore

Travelled with partner
Liked: Cleanliness, staff & service, amenities
A hotel in the city center. Room are spacious. There is a grocey store and food court at the basement of the hotel which is concenient.
Stayed 4 nights in Jul 2024

4/10 Poor

Paulo

Business traveller
Liked: Room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Eugene

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Ahmad

Stayed 5 nights in Jun 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and Central
We had two stays in April at the Pullman. A comfortable room, good cocktail hour and a great position near the river and city centre. The staff in the lounge (Michelle and Irene) were an absolute pleasure. We enjoyed speaking with them every evening.
Dressed for the end of Ramadan
View from the executive lounge
View from the executive lounge
With our friends Michelle and Irene
Stayed 4 nights in Apr 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Pullman is a good hotel but pullman kuching was rather need a renovation. The room i was given is very outdated.
Stayed 3 nights in May 2024

10/10 Excellent

JUNYA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Thanks!!
Stayed 2 nights in May 2024

10/10 Excellent

Jennifer Fang Ni

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 1 night in Apr 2024

10/10 Excellent

Murray

Stayed 2 nights in Apr 2024

6/10 Okay

Benjamin Hng

Business traveller
The hotel looks old and the amenities are quite limited.
Stayed 2 nights in Apr 2024