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Residence Inn Cherating

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Residence Inn Cherating

Terrace/patio
Exterior
Minibar, desk, iron/ironing board, rollaway beds
Local cuisine
Exterior

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • Hot tub
  • Room service
  • 24/7 front desk
  • Breakfast available

Explore the area

Map
Lot 826, Mukim Sungai Karang, Cherating, Pahang, 26080
  • Balok Beach
    5 min walk
  • Limbong Art
    10 min walk
  • Cherating River
    11 min walk
  • Kuantan (KUA-Sultan Haji Ahmad Shah)
    47 min drive

Room options

View all photos for Executive Room, 2 Queen Beds (Deluxe)

Executive Room, 2 Queen Beds (Deluxe)

Executive Room, 2 Queen Beds (Deluxe)

  • 38 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

  • 38 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

View all photos for One bedroom suite

One bedroom suite

One bedroom suite

  • 64 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room 2 Single Beds

Minibar, desk, iron/ironing board, rollaway beds

Standard Room 2 Single Beds

  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Accessible

Minibar, desk, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Accessible

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Residence Inn Cherating

Hotel in Cherating with a 24-hour front desk and a coffee shop
An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, a spa tub, and coffee/tea in a common area.
Residence Inn Cherating offers 138 air-conditioned accommodations with minibars and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a spa tub are on site.
During your stay at Residence Inn Cherating, you're just a quick walk from Balok Beach. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at Paradise Cafe, a café that serves local cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the spa tub
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Just a 5-minute walk from Balok Beach and 10 minutes by foot from Limbong Art
  • Airport shuttle service available for a fee
Residence Inn Cherating offers its guests a children's pool, an outdoor pool, and a spa tub. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Barbecue grills, tour/ticket assistance, and a garden are also featured at the business-friendly Residence Inn Cherating. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 3-star Cherating hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10:30 AM.
Paradise Cafe - This café specializes in local cuisine.
Palm Terrace - This restaurant serves dinner only.
Room service (during limited hours) is available.

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: MYR 28.00 for adults and MYR 18.00 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Paradise Cafe
  • Palm Terrace

Things to do

  • Children's pool
  • Outdoor pool
  • A hot tub

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hairdryer (on request)
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MYR 130.00

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Residence Inn Cherating

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 90.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 28.00 for adults and MYR 18.00 for children
  • Airport shuttle fee: MYR 120.00 per vehicle (one-way)
  • Late check-out fee: MYR 130.00 (subject to availability)
  • Rollaway bed fee: MYR 90.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Residence Inn Cherating offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Residence Inn Cherating
Residence Cherating
Residence Inn Cherating Hotel Cherating
Residence Inn Cherating Hotel
Residence Inn Cherating Cherating
Residence Inn Cherating Hotel Cherating

Residence Inn Cherating Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 64 out of 362 reviews" "
Rating 8 - Good. 157 out of 362 reviews" "
Rating 6 - Okay. 89 out of 362 reviews" "
Rating 4 - Poor. 38 out of 362 reviews" "
Rating 2 - Terrible. 14 out of 362 reviews" "

6.8/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Roslee

Business traveller
Liked: Staff & service
Stayed 1 night in Jan 2022

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Disappointed ☹️
✅ the pool ❌ the room is smelly, no one come to clean the room or at least collect the rubbish. ❌one if the tv channel not working,no voice, the staff said wait till other rooms complained about it,then the will look into it. ❌overpriced with below average services and room conditions.
Stayed 2 nights in Oct 2021

6/10 Okay

Goh

Business traveller
Disliked: Cleanliness, room comfort
Facepalm
The room 2219 smelled musty, the sheets did not change and there were stains. moldy ceilings. first time staying in a hotel like this. regular breakfast, nasi lemak and bread. which is ok is a strong shower. parking ok.
Mouldy ceiling
Mould
Mound
Stayed 1 night in Mar 2021

4/10 Poor

Izaha

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Menyedihkan
1)Aircond rosak..pukul 4pgi, ais jatuh dari aircond kena kaki anak..set mode dry pon bleh jadi ais..aircond mcm xpernah servis setahun. 2) Bilik kotor berdebu.. 3) kettle pon dah berkarat heating coil. 4) Xberbaloi dgn harga
Stayed 1 night in Jan 2021

8/10 Good

Danial Sharif

Travelled with group
Liked: Staff & service, room comfort
Worth it!
Awesome
Stayed 1 night in Jan 2021

2/10 Terrible

Kylie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2020

8/10 Good

Mohamad Zukiman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

8/10 Good

Fae, Kuala lumpur

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
No trash/plastic bag provided in both room and bathroom dustbin upon my stay
Stayed 1 night in Sep 2020

6/10 Okay

Verified traveller

Stayed 1 night in Sep 2020

10/10 Excellent

Niza

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

Mahamod

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Rosni

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Stayed 1 night in Aug 2020

6/10 Okay

Badrul, Kuala lumpur

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Old wing building in very very sad condition. Old & smelly toilet, exhaust fan not working in the toilet resulted uncomfortable smell. Boring tv channel. Less power-point-plug inside the room. Hard for charging. Old AC and not working properly. No iron/iron board provided. Hot water working fine. Last two year staying at new wing we got no issues. Nice pool for adult & children.
Stayed 1 night in Aug 2020

10/10 Excellent

Guest, KL Malaysia

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Comfortable stay...the new block is clean and generally spacious. Near to nearby beach & food staff...The facilities is decent.
Stayed 2 nights in Mar 2020

8/10 Good

Nur Aini Mastura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 family vacation
Spacious even with extra bed in it. We stayed in the standard connecting room. Breakfast was good. Kids really enjoyed themselves at the pool - kids and adult 1.2m
Stayed 2 nights in Mar 2020

8/10 Good

Azah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

8/10 Good

Azah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Short Vacay
Our twin sharing room is spotlessly clean & beds were comfy. Whereas the double bed queen room needed upgrading as its interior looked outdated and gloomy.
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2020

8/10 Good

Juhairi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2020

8/10 Good

Liany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with family, Business traveller
The swimming pool
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveller

Stayed 1 night in Oct 2019

4/10 Poor

HF

Travelled with family and small children, Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room we booked was very dirty. The aircond leaked and dust was everywhere. The bathroom was like a public toilet. I had to downgrade to another room only to get a better room and clean bathroom. They made the bed but my toddler can do it better. Not worth to pay RM300 for a big room but had to downgrade to get a cleaner room. Better to stay at nearby chalet instead.
Stayed 1 night in Oct 2019