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Mutiara Taman Negara

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mutiara Taman Negara

Reception
Interior
Front of property – evening/night
Breakfast, lunch, dinner served; garden views
Breakfast, lunch, dinner served; garden views

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping

Explore the area

Map
Kuala Tahan, Jerantut, Kuala Tembeling, Pahang, 27000
  • Taman Negara National Park
    9 min walk
  • Taman Negara Tourist Information Center
    9 min walk
  • Sultan Mahmud Mosque
    137 min drive
  • Taman Negara (SXT)
    20 min drive

Room options

View all photos for Chalet Half Board Double

Chalet Half Board Double

Chalet Half Board Double

  • 42 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Bed

View all photos for Chalet Half Board Single

Chalet Half Board Single

Chalet Half Board Single

  • 42 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Chalet Half Board Quad

Chalet Half Board Quad

Chalet Half Board Quad

  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Chalet Half Board Triple

Chalet Half Board Triple

Chalet Half Board Triple

  • 42 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

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includes taxes & fees
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About this property

Mutiara Taman Negara

Beach resort with a 24-hour front desk and a restaurant
This resort features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include conference space, dry cleaning, and laundry facilities.
Mutiara Taman Negara offers 87 air-conditioned accommodations with safes and complimentary bottled water. A pillow menu is available. Guests can make use of the in-room refrigerators and coffee/tea makers.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and bidets. LCD televisions are featured in guestrooms. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Mutiara Taman Negara, you're just a quick walk from Taman Negara National Park. You'll find features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi in some public areas
  • Enjoy garden views while dining at Seri Mutiara Restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes hiking/biking trails
  • Steps from Taman Negara Tourist Information Center and 9 minutes by foot from Taman Negara National Park
  • Local-area shuttle service available for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An area shuttle within 180 km is available for a fee. A terrace, gift shops/newsstands, and tour/ticket assistance are also featured at Mutiara Taman Negara.

Smoking is allowed in designated areas at this 3-star Kuala Tembeling resort.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.
Seri Mutiara Restaurant - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service is available.

Languages

Dutch, English, French, German, Italian, Malay, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Local area shuttle (surcharge) up to 180 km

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–10:00 AM: MYR 50 for adults and MYR 40 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Seri Mutiara Restaurant

Things to do

  • Boat tours
  • Ecotours
  • Hiking/biking trails
  • Hunting

Family friendly

  • Corner/local shop
  • Laundry facilities
  • Fridge
  • Snack bar/deli

Conveniences

  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Conference space
  • A meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • This property does not have any lifts

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Pillow menu

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 30-inch LCD TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mutiara Taman Negara

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MYR 50 for adults and MYR 40 for children
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Mutiara Taman
Mutiara Taman Negara
Mutiara Taman Negara Hotel
Mutiara Taman Negara Hotel Kuala Tahan
Mutiara Taman Negara Kuala Tahan
Taman Mutiara
Taman Negara Mutiara
Mutiara Taman Negara Hotel Jerantut
Mutiara Taman Negara Jerantut
Mutiara Taman Negara Resort Kuala Tahan
Mutiara Taman Negara Resort
Mutiara Taman Negara Hotel Jerantut
Mutiara Taman Negara Jerantut
Mutiara Taman Negara Resort
Mutiara Taman Negara Kuala Tembeling
Mutiara Taman Negara Resort Kuala Tembeling

Mutiara Taman Negara Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 90 out of 327 reviews" "
Rating 8 - Good. 163 out of 327 reviews" "
Rating 6 - Okay. 60 out of 327 reviews" "
Rating 4 - Poor. 12 out of 327 reviews" "
Rating 2 - Terrible. 2 out of 327 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel in the centre of the national park. A beautiful area and well worth a few days visit. The dining was excellent also.
Stayed 3 nights in Jul 2024

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it.
Loved this place. Great variety and quality of food. Staff are very helpful and accommodating.
Stayed 3 nights in Mar 2024

8/10 Good

Malvern

Liked: Cleanliness, staff & service
Nice accom in jungle surrounds.
Stayed 1 night in Feb 2024

10/10 Excellent

WIN, Rego Park

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located within the Taman Negara National Park. The trailhead to the Canopy walk is just some meters away from the Resort.
Stayed 1 night in Feb 2023

10/10 Excellent

Raney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

8/10 Good

Catherine

Travelled with group
Liked: Cleanliness, staff & service
Inside of the cabins, need some more love and care. Bathrooms need renovations
Stayed 2 nights in Jan 2023

8/10 Good

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are great and to be in nature is perfect. Great location. My only complaint is the included meals are buffet and the food overall is mediocre. Very bland. And the coffee is terrible. But the stay and access to trails were perfect.

10/10 Excellent

Phillippa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Since I am interested in plants, birds and animals the entire property delighted me and I spent a lot of time trekking. The property is beautiful and there is so much to do and see.

6/10 Okay

Robin

Disliked: Room comfort
Stayed 3 nights in Feb 2020

6/10 Okay

Andrew

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the jungle. Good excursions at very reasonable prices
Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Amenities
Food is bad despite the high price especially the buffet food. Rather cross the river for food which is cheaper and better
Stayed 3 nights in Oct 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The chalets are situated in rainforest which provides excellent birdwatching, the reason for our visit. However, the chalets were disappointing. The first chalet we were given had no running water and when we asked the reception staff for an alternative chalet, they said we couldn't have one! I asked to speak to the duty manager who moved us to another chalet straight away. However, they appear to have taken our desire for a shower rather literally as when it rained in the night we got soaked in our beds as the rain came through the roof.
Stayed 4 nights in Aug 2019

6/10 Okay

Bogdan Calin

Liked: Staff & service
Disliked: Cleanliness
Not up to expectations
Stayed for 3 nights, we needed a base to explore the national park. Located right at the entrance of the park the resort is perfect to enjoy nature. On the negative side, the bungalows are dark, smell like “old resort”, there is no remote control for the AC (split unit) and it’s either freezing with the AC on or sweating with it off. I do understand you are “in the nature” but that’s no reason to be negligent of the wooden walls of the bungalows: have big spaces between the planks, insects coming in through these cracks, spiderwebs in the space between the window and the insect web. If I were to go to Taman Negara again, i’d Try the motels/bed&breakfast across the river. They cost a fraction of the price of Mutiara and were very animated , young westerner groups mingling with the locals. Food at Mutiara: the buffet ( we had half board) was way below expectations :(
Stayed 3 nights in Aug 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
To expensive, ways damaged, no drinking water at the room, no ironing epuipment at the room
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2019

4/10 Poor

B, KL

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Location is good, others are under expectations. Buffet restaurant’s hygiene should be improved
Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Canopy Walkway Closed
The canopy walkway has been closed since November 2018 - potential guests should be made aware of this. We weren't even informed when we checked in with the park officials at the desk on the resort grounds - we only found out once we walked the 2 km (which we would have done anyway) to find the closure signs. The resort is older and needs a little TLC.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 3 nights in Mar 2019

10/10 Excellent

ANG

Liked: Staff & service
Stayed 2 nights in Mar 2019

8/10 Good

Helena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for exploring the national park
This is the only accommodation within the National Park, and the money paid goes towards the park and local people. The beds were comfortable, with air conditioning, ceiling fan and fridge, although we requested 3 beds so sacrificed the space for the 'dining and living' area. There were chairs and a table on the balcony, but don't take your tea cup out there because you'll get mugged by the macaque monkeys. The staff were friendly and helpful, able to answer questions on the park and local area, book trips, and transfer our bags to and from our cabin (which was quite a long walk fromt he reception and restaurant).. Breakfast was good with a wide selection (although not the best we had in Malaysia), but I'd suggest crossing the river to one of the floating restaurants for lunch or dinner.
Stayed 4 nights in Feb 2019

6/10 Okay

karen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Very very disappointed.
We were very disappointed with the accommodation co sidering that Mutiara is supposed to be a prestige hotel chain. Very dated, smelled musty and the shower and air conditioning unit were very mouldy. We mentioned this to reception several times but nothing was done. We have contacted the hotel chain but to no avail.
Stayed 3 nights in Feb 2019

10/10 Excellent

ABU TALIB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mother nature trip
Enjoy and refreshing trip
Stayed 1 night in Nov 2018

8/10 Good

M C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

8/10 Good

Hartmut

Liked: Staff & service, property conditions & facilities
Pleasant stay at Mutiara Taman Negara
The place is quite nice inside the actual Taman Negara, the chalets are built in a nice style and they fit well with the surrounding (i.e. jungle). The first night we found that we were sharing the chalet with some type of jungle animal (jungle rat?) that lived in the ceiling, but given the chalets are built with wood and rattan and are located in, well, the jungle, this can happen. At midnight we called the reception desk and in no time were given another chalet, where this issue did not exist. The restaurant was good and for the location not too expensive. We certainly enjoyed out stay there.
Stayed 3 nights in Oct 2018