Hotel in Chukai with a 24-hour front desk and a restaurant
This hotel features a restaurant, a 24-hour front desk, and a TV in a common area. WiFi in public areas is free.
First Residence Hotel offers 99 air-conditioned accommodations with safes and complimentary bottled water. LCD televisions come with satellite channels. Bathrooms include showers, bidets, and complimentary toiletries.
This Chukai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.
During your stay at First Residence Hotel, you're just a quick walk from Central Point Kemaman Mall. Features include free WiFi in public areas and a restaurant.
Free WiFi
Enjoy a bite to eat at the restaurant
Amenities include an elevator and TV in a common area
Within a 15-minute walk of Central Point Kemaman Mall and Sultan Ahmad Mosque
There's a restaurant on site. WiFi is free in public spaces. First Residence Hotel also features a television in a common area and an elevator.
First Residence Hotel has a restaurant on site.
Languages
Chinese (Mandarin), English, Malay
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
No on-site parking available
Food and drink
1 restaurant
Conveniences
Lift
Guest services
24-hour front desk
Daily housekeeping
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible path of travel
More
TV in lobby
Room amenities
Bedroom
Air conditioning
Bathroom
Bidet
Free toiletries
Private bathroom
Shower
Towels
Entertainment
LCD TV
Satellite channels
Food and drink
Coffee/tea maker
Free bottled water
More
Desk
Iron/ironing board (on request)
Phone
Safe
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets and service animals are not allowed at First Residence Hotel
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
Cash deposit: MYR 50.00 per day
We've listed all charges provided to us by the property.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Front desk staff will greet guests on arrival.
We should mention
Pets and service animals are not allowed on site.
Property is also known as
First Residence Hotel Cukai
First Residence Cukai
First Residence Hotel Chukai
First Residence Chukai
First Residence
First Residence Hotel Hotel
First Residence Hotel Chukai
First Residence Hotel Hotel Chukai
First Residence Hotel Reviews
Reviews
6.2
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 4 out of 47 reviews" "
10 - Excellent
4
Rating 8 - Good. 17 out of 47 reviews" "
8 - Good
17
Rating 6 - Okay. 10 out of 47 reviews" "
6 - Okay
10
Rating 4 - Poor. 10 out of 47 reviews" "
4 - Poor
10
Rating 2 - Terrible. 6 out of 47 reviews" "
2 - Terrible
6
6.4/10
Cleanliness
6.4/10
Staff & service
6.8/10
Amenities
6.2/10
Property conditions & facilities
2.0/10
Eco-friendliness
Reviews
2/10 Terrible
Muhammad Asyraf
Travelled with family, Travelled with family and small children
Terrible. No one at the reception and we have to wait for more then 15mins before get into our room. The hotel a bit dull and the smell is terrible like an old building. Poor cleanliness. You can see dust from the fan ventilation inside toilet
The area a reception you would think the rest of the hotel would be a great experience. Not the case. The hallway to the room has old stained carpets. The hotels smell is a musty odour. The room also smelt the same and felt damp. The shower head was leaking.
Verified traveller
Stayed 4 nights in Dec 2019
4/10 Poor
Verified traveller
Business traveller
26 Nov 2019
Liked: Staff & service
Disliked: Cleanliness, room comfort
Musty hallway and room
The price was okay. Firstly I was given a small room but no smell. Then, the water heater got short circuit, so I was transferred to another room for the other night, a bigger room but the room was so musty. I had to ask for some air freshener from the staff. They were kind to give me one but it wasn't much help.
Verified traveller
Stayed 2 nights in Nov 2019
8/10 Good
Verified traveller
15 Nov 2019
Verified traveller
Stayed 2 nights in Nov 2019
6/10 Okay
Verified traveller
Travelled with family and small children
1 Nov 2019
just nice. hotel kat tengah2 bandar. senang nak cari makan, parking pun dekat.