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Hotel Grand Continental Kuala Terengganu

3.0 star property

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Photo gallery for Hotel Grand Continental Kuala Terengganu

Exterior
View from property
Hallway
Lobby sitting area
Outdoor pool, pool umbrellas, pool loungers

Reviews

7.4 out of 10
Good

Popular amenities

  • Gym
  • Pool
  • Parking available
  • Breakfast available
  • Room service
  • 24/7 front desk

Explore the area

Map
Lot 004023, Jalan Sultan Zainal Abidin, Daerah 8, Kuala Terengganu, Terengganu, 20000
  • Istana Maziah
    ‪4 min walk‬
  • Zainal Abidin Mosque
    ‪7 min walk‬
  • Bukit Puteri
    ‪8 min walk‬
  • Kuala Terengganu (TGG-Sultan Mahmood)
    ‪23 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

  • 50 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Twin ((Newly refurbished Shower/ Bathroom area and new carpet flooring)

Deluxe Twin ((Newly refurbished Shower/ Bathroom area and new carpet flooring)

Deluxe Twin ((Newly refurbished Shower/ Bathroom area and new carpet flooring)

  • 25 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Studio

Premium Studio

Premium Studio

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double (Newly refurbished Shower/ Bathroom area and new carpet flooring)

Deluxe Double (Newly refurbished Shower/ Bathroom area and new carpet flooring)

Deluxe Double (Newly refurbished Shower/ Bathroom area and new carpet flooring)

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Triple (Newly refurbished Shower/ Bathroom area and new carpet flooring)

Deluxe Triple (Newly refurbished Shower/ Bathroom area and new carpet flooring)

Deluxe Triple (Newly refurbished Shower/ Bathroom area and new carpet flooring)

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 50 sq m
  • Partial sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Twin Room

Premium Twin Room

Premium Twin Room

  • 25 sq m
  • Partial sea view
  • Sleeps 3
  • 2 Twin Beds

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About this property

Hotel Grand Continental Kuala Terengganu

Hotel with free parking, a quick walk to Pasar Payang
Along with an outdoor pool, this hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, a coffee shop/cafe, and valet parking.
Hotel Grand Continental Kuala Terengganu offers 190 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. 40-inch LED televisions come with premium satellite channels. Bathrooms include shower/tub combinations with rainfall showerheads, bidets, complimentary toiletries, and hair dryers.

This Kuala Terengganu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
During your stay at Hotel Grand Continental Kuala Terengganu, you're just a quick walk from Istana Maziah. Features include free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Options for a bite to eat include a coffee shop and a restaurant
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Within a 10-minute walk of Kampung Cina and Pasar Payang
Hotel Grand Continental Kuala Terengganu offers its guests a children's pool, an outdoor pool, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. A business center and 11 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 6599 square feet (613 square meters) and includes a conference center. The business-friendly Hotel Grand Continental Kuala Terengganu also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Kuala Terengganu hotel.

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:30 AM.
Hotel Grand Continental Kuala Terengganu has a restaurant serving lunch and dinner.
24-hour room service is available.

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Free covered self-parking on site
  • Uncovered valet parking on site (MYR 30 per day; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: MYR 33.00 for adults and MYR 21.00 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 24-hour room service

Things to do

  • Children's pool
  • Fitness centre
  • Outdoor pool

Family friendly

  • Children's pool
  • Corner/local shop
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (6599 square feet of space)
  • Meeting rooms - 11

Outdoors

  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bath combination
  • Towels

Entertainment

  • 40-inch LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MYR 100.00
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Grand Continental Kuala Terengganu

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for MYR 84.80 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 33.00 for adults and MYR 21.00 for children
  • Uncovered valet parking fee: MYR 30 per day (in/out privileges)
  • Early check-in fee: MYR 100.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 84.80 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site
Long-term renters welcome
Safety features at this property include a security system
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served at Hotel Grand Continental Kuala Terengganu.

Property is also known as

Grand Continental
Grand Continental Kuala
Hotel Grand Continental
Hotel Grand Continental Kuala
Hotel Grand Continental Kuala Terengganu
Grand Continental Kuala Terengganu
Continental Kuala Terengganu
Hotel Grand Continental Kuala Terengganu Hotel
Hotel Grand Continental Kuala Terengganu Kuala Terengganu
Hotel Grand Continental Kuala Terengganu Hotel Kuala Terengganu

Hotel Grand Continental Kuala Terengganu Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 41 out of 222 reviews
Rating 8 - Good. 103 out of 222 reviews
Rating 6 - Okay. 45 out of 222 reviews
Rating 4 - Poor. 30 out of 222 reviews
Rating 2 - Terrible. 3 out of 222 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Moza

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel looks like updating their room. Kudos for them. Please continue to level up your hotel.
Stayed 2 nights in Jun 2024

10/10 Excellent

TUAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Jan 2023

6/10 Okay

AZIZAN

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Need upgrade
I book room stated new renovated, but only new carpet & new paint all other bed, bathroom, furniture need upgrade
Stayed 1 night in Feb 2022

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Refurbished room??
Moldy and dirty bathroom. Stained bedsheet. Cannot even observe a single of any kind of refurbishment done..outdated info from web.
Moldy and dirty bathroom
Stain on bedsheet yuckkss
Stayed 1 night in Nov 2021

4/10 Poor

mohd nazli

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
1st- breakfast was terrible. 2nd -there are traces of shoe soles at bad sheets 3rd - front desk staff not friendly 4th - stunning view looking at KT bridge.
Stayed 2 nights in Nov 2021

8/10 Good

Glyn, London

Travelled with partner
Liked: Cleanliness, staff & service
good value for money and friendly staff
Stayed 1 night in Oct 2021

6/10 Okay

Muhammad Ilham bin Ahmad, Jenjarom

Stayed 3 nights in Sep 2021

6/10 Okay

Rohani

Travelled with family
Need some maintenance
The food was very good. Thanks to chef. The hand shower head broken. The flush handle stiff. The tap at the sink was bad. Don’t know where the Water on bathroom floor came from. Room 512.
Stayed 2 nights in Sep 2021

10/10 Excellent

Leong Sze

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant
Pleasant stay during lockdown. Felt safe too.
Stayed 1 night in Jul 2021

4/10 Poor

Verified traveller

Stayed 2 nights in Apr 2021

6/10 Okay

Jeff

Business traveller
Stayed 1 night in Mar 2021

10/10 Excellent

chien yong

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2021

8/10 Good

Ilham, Kuala Lumpur

Business traveller
Liked: Cleanliness, staff & service, amenities
If you are looking for a hotel for business trip, I would recommend this hotel. The room is quite good. A lot of restaurant nearby and walking distance to KTCC Mall. Pasar Payang is only 5 minutes away if u need to get something for your family.
Stayed 4 nights in Jan 2021

10/10 Excellent

Kok Hoong

Stayed 6 nights in Nov 2020

8/10 Good

Achid, Nilai, Malaysia

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Overall it was just an okay stay. The room is quite dusty I guess because we had flu every time we are in the room. The aircond temperature also couldn't be adjusted, you can only adjust the fan whether you want it to be low, medium or high. Other than that it was okay due to this is a very old hotel
Stayed 1 night in Nov 2020

4/10 Poor

Rais

Travelled with family
Liked: Cleanliness
Very sad
the hotel does not inform that the swimming pool needs to be reserved in advance. very disappointing
Stayed 2 nights in Sep 2020

6/10 Okay

Norshah, Petaling Jaya Selangor

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
LIKE: location, accessibility, easy to get taxi/grab, near to Pasarnita was great, room cleanliness, many power sockets, consideration for 1 hour early check in (at 1pm) due to our tight schedule. UNLIKE: frontdesk staffs not smiling since arrival until check out. Wearing face mask were not a permission for frontdesk persons not to smiling to hotel guest.
Stayed 1 night in Sep 2020

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location, many places to eat near surrounding area and close to attractions. Breakfast is basic buffet and no local specialty food.
Stayed 1 night in Aug 2020

8/10 Good

Sungduk

Liked: Staff & service
오래됬지만 가격생각하면 나쁘지 않음
Stayed 1 night in Jul 2020

8/10 Good

Yong

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well maintained
Stayed 1 night in Feb 2020

8/10 Good

Arman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

6/10 Okay

muhamad

Business traveller
Saving grace
Hotel is very much dated and is showing its age. I book the so called renovated room and it is already in such a state. Other than that, location and service was the saving grace.
Stayed 2 nights in Feb 2020

10/10 Excellent

MOHD YAAKUB

Stayed 1 night in Jan 2020

8/10 Good

Fariz

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review
Amazing stay
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Amazing breakfast, swimming pool !
Stayed 2 nights in Dec 2019