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Tropicana The Residence KLCC Golden Crown

4.0 star property

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Photo gallery for Tropicana The Residence KLCC Golden Crown

View from property
Indoor pool
Honeymoon Apartment, 1 Bedroom, City View (KL Tower View Suite) | Living room
Lobby sitting area
Poolside bar

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast available
  • Pool
  • Spa
  • Outdoor space
  • Parking included
  • Gym

Explore the area

Map
121 Jln Ampang, Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, 50450
  • Petronas Twin Towers
    ‪5 min drive‬
  • KLCC Park
    ‪6 min drive‬
  • Pavilion Kuala Lumpur
    ‪7 min drive‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪48 min drive‬

Room options

View all photos for Luxury One-Bedroom KLCC View Suite

Luxury One-Bedroom KLCC View Suite

Luxury One-Bedroom KLCC View Suite

  • City view
  • 77.00 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Honeymoon Apartment, 1 Bedroom, City View (KL Tower View Suite)

View from room

Honeymoon Apartment, 1 Bedroom, City View (KL Tower View Suite)

  • City view
  • 77 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Executive Family Two-Bedroom KL Tower View

View from room

Grand Executive Family Two-Bedroom KL Tower View

  • City view
  • 98.00 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 King Bed and 3 Twin Beds

View all photos for Presidential Three Bedroom Apartment KL Tower View

Presidential Three Bedroom Apartment KL Tower View

Presidential Three Bedroom Apartment KL Tower View

  • City view
  • 145 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Sleeps 7
  • 2 King Beds and 2 Twin Beds

View all photos for Deluxe Apartment, 1 Bedroom, City View (Economy)

Deluxe Apartment, 1 Bedroom, City View (Economy) | View from room

Deluxe Apartment, 1 Bedroom, City View (Economy)

  • City view
  • 77 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Two Bedroom KLCC View Apartment

Presidential Two Bedroom KLCC View Apartment

Presidential Two Bedroom KLCC View Apartment

  • City view
  • 99 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 King Bed and 3 Twin Beds

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About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Tropicana The Residence KLCC Golden Crown

Apartment with free parking, in the vicinity of KLCC Park
Along with an indoor pool, this apartment building has a 24-hour fitness center and a sauna. Self parking is free. Other amenities include spa services, concierge services, and a free grocery shopping service. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a dishwasher. Guests will appreciate conveniences like a dining area and a sitting area, while a Smart TV with digital channels and Netflix provide a bit of entertainment.
Tropicana The Residence KLCC Golden Crown offers 15 air-conditioned accommodations with bathrobes and hair dryers. Accommodations offer separate sitting areas and include dining tables. Beds feature down comforters and premium bedding. 50-inch Smart televisions come with digital channels, pay movies, and Netflix. Accommodations at this 4-star apartment have kitchens with refrigerators, stovetops, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and desk chairs.

Recreational amenities at the apartment include an indoor pool, a sauna, and a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services.
During your stay at Tropicana The Residence KLCC Golden Crown, you're just a quick walk from Ampang Point Shopping Centre. Enjoy features like free self parking, plus an indoor pool and a 24-hour gym. This upscale apartment building has 15 apartments on 56 floors. Free WiFi and a kitchen are available in each apartment.
  • Each apartment offers a kitchen, a dining area, and a sitting area
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free self parking
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include a gift shop, an elevator, and a terrace
  • Onsite recreation includes a 24-hour gym and a sauna
  • Just a 5-minute drive from Petronas Twin Towers and 6 minutes from KLCC Park
Tropicana The Residence KLCC Golden Crown offers its guests an indoor pool, a sauna, and a 24-hour fitness center. Spa services, a terrace, and gift shops/newsstands are also featured at the business-friendly Tropicana The Residence KLCC Golden Crown. The apartment can provide concierge services and a complimentary grocery shopping service. Self parking is free.

Smoking is allowed in designated areas at this 4-star Kuala Lumpur apartment.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 9:00 AM.

Languages

Arabic, Dutch, English, Indonesian, Malay, Portuguese, Russian, Spanish, Swedish, Turkish, Ukrainian

Property amenities

Pool/Spa

  • Indoor pool
  • Sauna
  • Spa services

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • Free self parking on site

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Microwave
  • Oven
  • Refrigerator
  • Tea bags/instant coffee

Dining

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: MYR 100 per person
  • Champagne service
  • Dining table

Bedrooms

  • Down comforter
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Living spaces

  • Dining table
  • Separate dining area
  • Separate sitting area

Entertainment

  • 50-inch Smart TV with digital channels
  • Netflix
  • Pay films
  • Streaming services

Outdoor areas

  • Outdoor furniture
  • Terrace

Work spaces

  • Desk chair
  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Roll-in shower (100 centimetre wide)
  • Tile flooring in room
  • Designated smoking areas

Services and conveniences

  • ATM
  • Concierge services
  • Free grocery shopping service
  • Gift shop/newsstand
  • Iron/ironing board

Location highlights

  • In the city centre
  • Near a train station
  • Near the airport

Things to do

  • 24-hour gym
  • Theme park nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 15 units
  • 56 floors

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions; your host will greet you
Prior to arrival, you must complete online registration via a secure link

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 100 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property does not have a front desk. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 24 hours before arrival with check-in information. The host will greet guests on arrival.
Property Registration Number +60 10-288 8626

Property is also known as

Tropicana The Residence KLCC Golen Crown
Tropicana The Residence KLCC Golden Crown Apartment
Tropicana The Residence KLCC Golden Crown Kuala Lumpur
Tropicana The Residence KLCC Golden Crown Apartment Kuala Lumpur

Tropicana The Residence KLCC Golden Crown Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 12 out of 25 reviews
Rating 8 - Good. 3 out of 25 reviews
Rating 6 - Okay. 4 out of 25 reviews
Rating 4 - Poor. 3 out of 25 reviews
Rating 2 - Terrible. 3 out of 25 reviews

7.6/10

Cleanliness

6.6/10

Amenities

7.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Rana

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I recently stayed at a hotel in Malaysia that I booked through Expedia, and my experience was extremely disappointing. The hotel looked great in the pictures online, but the reality was far from it. The room I was given was in terrible condition, with mould growing on the ceiling. Despite reporting the issue to the hotel management and explaining that my wedding was the next day, my request for a room change was ignored. I repeatedly asked for a different room, but the management was unhelpful and rude. Their lack of professionalism and customer service skills were appalling. I also contacted Expedia, hoping they would assist in resolving the issue, but they failed to provide a solution or even contact the property on my behalf. Given that I booked through their platform, I expected better support and facilitation from them. I ended up staying in that dirty room for 13 nights, and the entire experience was unacceptable. I will never recommend this hotel to anyone due to the poor condition of the rooms and the disrespectful attitude of the management. Avoid this hotel if you value your comfort and proper customer service.
Stayed 13 nights in Oct 2024

6/10 Okay

Fazal

Liked: Cleanliness, amenities
I recently stayed at this property for four nights, and unfortunately, it did not live up to expectations. While the location is nice, and the property itself has a lot of potential, the experience was disappointing due to a lack of basic services and communication issues. Firstly, there was no housekeeping at all during my entire stay, which was frustrating and left the room feeling neglected. This made a big difference in the overall comfort and cleanliness, which are essentials for any hotel stay. Additionally, communication from the property management was poor. When I tried to reach out regarding the lack of housekeeping and other basic needs, responses were either delayed or unhelpful. It felt as though guest concerns were not a priority, which was disappointing. The area and the property’s appearance suggest a high standard, but unfortunately, that standard was not reflected in the service. The lack of attention to basic upkeep and guest satisfaction was surprising and disappointing, given the potential of the place. Overall, I would not recommend this property unless management improves their maintenance and customer service.
Stayed 4 nights in Oct 2024

8/10 Good

ROSLEE

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Mentor

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

IVO, SARASOTA

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Andrea

Liked: Cleanliness, room comfort
Stayed 4 nights in Sep 2024

6/10 Okay

Alan

Disliked: Cleanliness
Overall a disappointing stay
This was our second apartment at Tropicana... the first was well equipped but not vry clean... the seconnd did not have a working oven, a microwave or ironing board so overall not very impressed. The location is fantastic for everything in KLCC but the standard of the apartment lets it down.
Stayed 4 nights in Jul 2024

10/10 Excellent

Sabin

Travelled with family
Veldig fornøyd med oppholdet. Sentralt med fin utsikt fra rommet. Rent og pent med god plass i leiligheten.
Stayed 6 nights in Dec 2024

6/10 Okay

TSZ KWAN

Travelled with family
so far so good for the room and environment. The room is very suitable for 4-5 ppl family, the space is very big. The staff is nice and responds fast through WhatsApp. The location is great! just 5 mins walk to KLCC.
Stayed 2 nights in Nov 2024

4/10 Poor

SangJip

Business traveller
Disliked: Cleanliness, room comfort
部屋にタオルがなく大変な目に遭いました。
Stayed 1 night in Nov 2024

10/10 Excellent

NARCISSE JUSTIN

Liked: Cleanliness, room comfort
Stayed 6 nights in Nov 2024

8/10 Good

Michael

Liked: Cleanliness, room comfort
Gute Lage
Apartment-Hotel (vermutlich verschiedene Betreiber) direkt gegenüber der Petronas-Tower. Bei unserem Aufenthalt (Nov 2024) wurden Renovierungsarbeiten im Bereich der Rezeption durchgeführt, so dass wir keine Aussage über die tatsächliche Lobby machen können. An der Rezeption wurde von einem dortigen Mitarbeiter ein Whatsapp-Kontakt auf meinem Handy eingerichtet, über den die weitere Kommunikation zum Betreiber, inklusive Anfragen und Wünsche aller Art (24/7), ablief. Wir wurden dann aber auch persönlich von einem Mitarbeiter abgeholt und zu unserem Apartment begleitet und beim Checkout auch wieder verabschiedet. Unser Apartment (Honeymoon Suite) war sehr geräumig und toll eingrichtet (u.a. Küche mit Waschmaschine, Trockner, etc.), mit hervorragendem Blick auf die Petronas-Tower. Das Mobiliar war allerdings stellenweise ein wenig verschlissen, was aber nur optisch etwas ausmachte. Das Personal war insgesamt, bis auf einen Mitarbeiter am Pool, sehr freundlich und sehr hilfsbereit. Leider war das Wasser im Pool auf dem Roof-Top grün und nicht klar, was durch die Mitarbeiter auf einen Defekt in der Filteranlage geschoben wurde. Die Rundum-Aussicht auf dem gesamten Roof-Top ist überragend. Die Petronas-Tower mit Einkaufszentrum und Subway-Station sind fußläufig in wenigen Minuten erreichbar.
Stayed 4 nights in Nov 2024

8/10 Good

Ole Gregers

Business traveller
Liked: Cleanliness, room comfort
Call before check in.
It is an Appartement not a hotel, so for the check in one have to call. When first in contact then everything goes smoothly.
Stayed 5 nights in Nov 2024

4/10 Poor

WON CHUL

Liked: Room comfort
Disliked: Cleanliness
Stayed 2 nights in Nov 2024

2/10 Terrible

Benjamin

Disliked: Cleanliness
Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, room comfort
I would advise against staying at this particular hotel. The service quality here is extremely disappointing, and the management’s response to issues is even worse; when we had a problem, they didn’t even bother to meet with us. The condition of the flat does not match the photos—it’s damp, the AC barely functions, the towels aren’t properly cleaned, and the place is poorly equipped overall. Look elsewhere nearby for a better experience.
Stayed 5 nights in Oct 2024

6/10 Okay

AHAMED AZIMULLAH

Stayed 3 nights in Oct 2024

10/10 Excellent

Ali

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Takashi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and nice room.
Stayed 1 night in Aug 2024