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The Quay Hotel Bukit Bintang

3.0 star property

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Exterior
Front of property
Front of property
Front of property
Quadruple Room

Reviews

4.6 out of 10

Popular amenities

  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
80 Jalan Alor, Bukit Bintng, Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, 55100
  • Jalan Alor
    ‪1 min walk‬
  • Changkat Bukit Bintang
    ‪1 min walk‬
  • Sungei Wang Plaza
    ‪4 min walk‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪47 min drive‬

Room options

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • 21 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

View all photos for Twin Room

Twin Room

Twin Room

  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room

Egyptian cotton sheets, premium bedding, in-room safe

Double Room

  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Triple Room

Family Triple Room

Family Triple Room

  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Single Room

Egyptian cotton sheets, premium bedding, in-room safe

Single Room

  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

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About this property

The Quay Hotel Bukit Bintang

Hotel with a 24-hour front desk, steps from Jalan Alor
Coffee/tea in a common area, concierge services, and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance, and a front-desk safe are onsite.
The Quay Hotel Bukit Bintang offers 90 air-conditioned accommodations with safes and complimentary bottled water. These individually furnished accommodations have separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. Premium digital television is provided. Bathrooms include showers with hydromassage showerheads, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is offered daily and irons/ironing boards can be requested.

During your stay at The Quay Hotel Bukit Bintang, you're just a quick walk from Pavilion Kuala Lumpur. Features include free WiFi in public areas, plus a roundtrip airport shuttle (surcharge) and concierge services.
  • Free WiFi
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Steps from Jalan Alor and 8 minutes by foot from Pavilion Kuala Lumpur
  • Airport shuttle service available for a fee
As a guest of The Quay Hotel Bukit Bintang, you'll find tour/ticket assistance, coffee/tea in a common area, and concierge services. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. The Quay Hotel Bukit Bintang also features laundry facilities, a front-desk safe, and an ATM.

This 3-star Kuala Lumpur hotel is smoke free.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Indonesian, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Coffee/tea in a common area

Things to do

  • Shopping centre

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Lift door width (centimetres): 100
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 32-inch TV
  • Digital channels
  • Premium channels

Food and drink

  • Free bottled water

More

  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Local maps
  • Restaurant dining guide
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Quay Hotel Bukit Bintang

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 50.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MYR 100 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: MYR 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
The Quay Hotel Bukit Bintang offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

The Quay Bukit Bintang
The Quay Hotel Bukit Bintang Hotel
The Quay Hotel Bukit Bintang Kuala Lumpur
The Quay Hotel Bukit Bintang Hotel Kuala Lumpur

The Quay Hotel Bukit Bintang Reviews

Reviews

4.6
Rating 10 - Excellent. 1 out of 8 reviews
Rating 8 - Good. 0 out of 8 reviews
Rating 6 - Okay. 2 out of 8 reviews
Rating 4 - Poor. 2 out of 8 reviews
Rating 2 - Terrible. 3 out of 8 reviews

5.2/10

Cleanliness

5.8/10

Staff & service

6.0/10

Amenities

4.0/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

6/10 Okay

Fnu

Disliked: Property conditions & facilities
Stayed 3 nights in Nov 2024

2/10 Terrible

mateen

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
the room was too small for 4 people and there was no window so the room felt very closed off and we personally felt clusterphobic so it was uncomfortable. the washrooms were really small and barely had enough space to use the shower, although they did have good amenities like shampoo and dental kits it didnt make up for the space. the corridors were also really cramped so there was barely enough space to walk alongside a cabin bag.
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Gross
My room was tiny and disgusting! There was so much black mold in the bathroom and it was constantly dripping liquid from the room above. Lightning fast check-in and great location though.
Stayed 2 nights in Dec 2023

2/10 Terrible

Nerlita

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

6/10 Okay

Verified traveller

有名な夜市通りに面し、食事・買い物に便利、最寄り駅のモノレール🚝駅までも徒歩圏でいろいろ便利。 安い部屋だったので窓は無し、冷蔵庫がなかったので飲み物を冷やして保存できなかったのは不便でした。 受付・店員さん、部屋・シャワー・トイレ・ベッド・コーヒー・紅茶、備品は良き👍
Stayed 3 nights in Aug 2023