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Resort Suites at Bandar Sunway

3.0 star property

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Photo gallery for Resort Suites at Bandar Sunway

Front of property – evening/night
Balcony
Front of property
Family Quadruple Room, Kitchenette, City View
Balcony view

Reviews

7.0 out of 10
Good

Popular amenities

  • Gym
  • Housekeeping
  • Laundry
  • Air conditioning
  • Kitchen
  • Free WiFi

Explore the area

Map
B1,Resort Suites Hotel@PyramidTower East, Persiaran Lagoon, Bandar Sunway, Petaling Jaya, Selangor, 46150
  • Sunway Pyramid Convention Centre
    ‪2 min walk‬
  • Sunway Pyramid Mall
    ‪6 min walk‬
  • Pinnacle Sunway
    ‪7 min walk‬
  • Subang (SZB-Sultan Abdul Aziz Shah)
    ‪20 min drive‬

Room options

View all photos for Deluxe Studio, 1 King Bed, Kitchenette

In-room safe, individually decorated, individually furnished, desk

Deluxe Studio, 1 King Bed, Kitchenette

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Kitchenette

Executive Suite, 1 Bedroom, Kitchenette

Executive Suite, 1 Bedroom, Kitchenette

  • 65 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Studio

In-room safe, individually decorated, individually furnished, desk

Premium Studio

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Family Triple Room, Kitchenette

Family Triple Room, Kitchenette

Family Triple Room, Kitchenette

  • 51 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Executive Studio, 2 Single Beds, Kitchenette

Executive Studio, 2 Single Beds, Kitchenette

Executive Studio, 2 Single Beds, Kitchenette

  • 46 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Studio, 1 King Bed, Kitchenette

Executive Studio, 1 King Bed, Kitchenette

Executive Studio, 1 King Bed, Kitchenette

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio, 2 Single Beds, Kitchenette

Deluxe Studio, 2 Single Beds, Kitchenette

Deluxe Studio, 2 Single Beds, Kitchenette

  • 41 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Room

Sunway Pyramid Hotel

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.2 out of 5, Very good, (782)
The price is €120
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Sunway Pyramid Hotel

About this property

Resort Suites at Bandar Sunway

Hotel connected to a shopping center in Bandar Sunway with a 24-hour fitness center
A 24-hour fitness center, concierge services, and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Additionally, laundry facilities, a hair salon, and a front-desk safe are onsite. Housekeeping is available on request.
Resort Suites at Bandar Sunway offers 40 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. Flat-screen televisions come with cable channels. Accommodations at this 3-star hotel have kitchens or kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and rice cookers. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
With your stay at Resort Suites at Bandar Sunway, you're connected to a shopping center and just a quick walk from Sunway Pyramid Mall. You'll find features like free WiFi in public areas, plus a 24-hour gym and dry cleaning service.
  • Free WiFi
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Within a 10-minute walk of Sunway Pyramid Mall and Pinnacle Sunway
Resort Suites at Bandar Sunway offers its guests a 24-hour fitness center, a vending machine, and concierge services. Public spaces have free WiFi. Resort Suites at Bandar Sunway also features laundry facilities, dry cleaning/laundry services, and a hair salon.

This 3-star Petaling Jaya hotel is smoke free.

Languages

Arabic, Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Things to do

  • 24-hour fitness centre

Family friendly

  • Kitchen
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Fridge
  • Separate living room
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Electric kettle
  • Free bottled water
  • Kitchen
  • Kitchenette
  • Microwave
  • Fridge
  • Rice cooker
  • Stovetop

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

There is no front desk at this property
Guests will receive lockbox information
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link

Access methods

Lockbox

Pets

  • Pets and service animals are not allowed at Resort Suites at Bandar Sunway

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for MYR 100.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 150.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged
  • Housekeeping fee: MYR 80; may vary based on length of stay
  • Rollaway bed fee: MYR 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property does not have a front desk. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive lockbox information.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Best View Resort Suites Petaling Jaya
Best View Suites Petaling Jaya
Resort Suites Bandar Sunway Petaling Jaya
Resort Suites Bandar Sunway
Suites Bandar Sunway Petaling Jaya
Suites Bandar Sunway
Resort Suites at Bandar Sunway Hotel
Resort Suites at Bandar Sunway Petaling Jaya
Resort Suites at Bandar Sunway Hotel Petaling Jaya

Resort Suites at Bandar Sunway Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 26 out of 172 reviews
Rating 8 - Good. 64 out of 172 reviews
Rating 6 - Okay. 51 out of 172 reviews
Rating 4 - Poor. 18 out of 172 reviews
Rating 2 - Terrible. 13 out of 172 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

10/10 Excellent

Senthil

Travelled with family and small children
Great location and in the heart of Sunway city
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is good and would be better if hair conditioner and better iron board is provided.
Stayed 1 night in Jun 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not recommended
Very old apartment and everything is not working well. Upholstery was dirty and stained. Not recommended. For this price we could have got a much cleaner and better hotel.
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
If you don't mind
Beds OK, furniture run down especially kitchen cabinets. Air- conditional leak water in the middle of the night. Location perfect
Stayed 4 nights in Dec 2023

6/10 Okay

Samuel

Travelled with family
Liked: Staff & service
Everything you need literally can be found within minutes of walk. I mean everything! Ranging from necessities to luxury goods or electronics and sporting stufs. A cinema within Sunway, a theme park, a huge-ass pool with the worlds largest Wave Pool. I mean, can't really as for more apart from the very old furniture that felt like it was falling apart...
Stayed 3 nights in Aug 2023

4/10 Poor

Adam

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

2/10 Terrible

Kevin

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This is by far the worst hotel I have ever stayed. The photos posted are nothing like the actual condition of the room we stayed in. The room needs a serious update. Curtains have holes, bedsheets and pillows are full of stains, towels smell foul, and the furniture are worn out. Did I mention check in and out is down at the basement level where the emergency exit and parking garage entrance is? The only positive things I can think of is the location of the hotel and the friendliness of the hotel reception staff. Please stay away from this hotel!
Stayed 2 nights in Aug 2023

8/10 Good

Juan

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Apr 2023

4/10 Poor

Sandy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worse Hotel
This is the worse hotel I had ever stay. Will not come back again. Smelly and uncomfortable stay. Fridge is not cool and the parking lot have not operate , can’t get out and I get hurt no one help. Ridiculous!
Stayed 1 night in Mar 2023

4/10 Poor

Eugene

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
First and last
Hotel room was old, pillows were old and flat, mattress hard. Air con compressor was noisy. Worst of all, reception only operates from 8am to 10pm. I check out at 7:30am and couldn’t get my deposit back!!
Stayed 5 nights in Dec 2022

6/10 Okay

Verified traveller

Travelled with group
In need of upgrading!
The check in counter was pathetic. We walked through a posh lobby only to be ushered to the basement. What a drastic change. Looked more like a goods receiving counter more than a check in counter. Rooms were clearly old and definitely lacked maintenance. The shower curtains smelt bad but we could not get them changed as there wasn’t any housekeepers then. Only consolation was the large room! Definitely in need of an upgrade urgently!!
Stayed 1 night in Dec 2022

6/10 Okay

S

Travelled with family and small children
Liked: Cleanliness, amenities
Resort suites is co located in the same building as Sunway Pyramid Hotel and shares the same parking facilities. So it is very convenient for shopping, dining and visiting the Sunway Lagoon theme park. Just wear your swim gear from your room to go. Parking is not complimentary for Resort Suites guest nor is there any per entry system i.e. you pay general public rates and you can go in and out as necessary. Rates is about RM20 per day from midnight to midnight but I couldn’t make sense of the exact rates. The room has 1 bathroom, a kitchenette with some basic cutlery and crockery , 2 beds and balcony. Towels and basic toiletries are provided and there is a minimal housekeeping service everyday (change towels and empty bins). The check in process was abit wonky, with Resort Suites not having my booking despite me receiving an email from them asking if I needed airport transfer services. While the counter staffer was friendly and tried his best, his supervisor told him to tell me Expedia messed up my booking and I should check with “Raintree”, apparently another smaller operation also operating out of the same set of serviced apartments. I had to contact Expedia and Craig from Expedia was very helpful in clearing up my situation. Kudos to Craig and the unknown male counter staff from Resort Suites for smoothing out everything but points deducted for the Resort Suites backend for first losing my booking and then trying to duck by pushing me to another operator.
Stayed 4 nights in Nov 2022

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything
Stayed 5 nights in Nov 2022

6/10 Okay

Sharon

Travelled with family and small children
Liked: Cleanliness
Old chairs & can break anytime. Iron board need needed to be change. Frontdesk/receiption area surprisingly on Lower Ground & spooky.

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Oct 2022

8/10 Good

Phei Zhuin

Stayed 1 night in Sep 2022

4/10 Poor

Gin Chuan

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Not worthy of the amount paid
Small lobby is at basement carpark, unbelievable. Room is big but old. No free parking as a hotel guest. Not worthy of the amount paid. Never to stay again in this resort.
Stayed 2 nights in Jun 2022

2/10 Terrible

Weng Keng

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2022

6/10 Okay

Sajeep

Disliked: Amenities, property conditions & facilities
Balcony door not working, we kept closed always. Condition of the property not so good.
Stayed 3 nights in Jun 2022

8/10 Good

JOSEPH

Stayed 4 nights in May 2022

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfort stay.
Nice and clean room with kitchenette, queen sized bed. Pretty good view looking at lagoon and water sport activities from the room. Aircon look new and is quiet during the stayed. Good location within Sunway Pyramid shopping mall.
Stayed 2 nights in Apr 2022

4/10 Poor

ha, vietnam

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception counter check in is at basement. No lift. Have to go by staircase. Cleaning service time is after 3pm. Even I had to call to get the cleaning service at 9.30pm. No facilities. Quality of all equipment are poor condition. General It is poor.
Stayed 3 nights in Feb 2020

4/10 Poor

LynnY, Singapore

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Came during CNY. We took family room. In Expedia indicated free extra bed for children aged below 2 years and below. We have requested for extra bed for our kids age 1 & 2 yrs old.And was told there that they will charge us $100 per night. After I argue of what has been mislead us that indicated as FOC, now they change the condition. But they still charge us $400 in total for the extra bed. I could hv book another room but it’s too late coz fully book most places and I had paid for my 1st room. And the kids were dead tired cos of Long journey to KL. And then there is No room service as well. Dissapointed cos it’s expensive for a hotel that is like a service budget apartment.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2020

6/10 Okay

Miss Ling Yen

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
The check in counter was at basement car park, a very tiny and humble one. But the room was big and clean. Many restaurants and eatery around so no worries on getting food anytime.
Stayed 2 nights in Sep 2019