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Pavilion Hotel Kuala Lumpur Managed by Banyan Tree

5.0 star property

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Photo gallery for Pavilion Hotel Kuala Lumpur Managed by Banyan Tree

Outdoor pool, pool loungers
Studio, 1 King Bed (Urban)
Bar (on property)
In-room business centre
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Room service

Explore the area

Map
170 Jalan Bukit Bintang, Kuala Lumpur, 55100
  • Pavilion Kuala Lumpur
    ‪4 min walk‬
  • KLCC Park
    ‪15 min walk‬
  • Petronas Twin Towers
    ‪3 min drive‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪46 min drive‬

Room options

View all photos for Room, 2 Single Beds (Courtyard Oasis)

Egyptian cotton sheets, premium bedding, down duvets, minibar

Room, 2 Single Beds (Courtyard Oasis)

  • 38 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed (Courtyard Oasis)

Room, 1 King Bed (Courtyard Oasis)

Room, 1 King Bed (Courtyard Oasis)

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds (City Oasis)

Egyptian cotton sheets, premium bedding, down duvets, minibar

Room, 2 Single Beds (City Oasis)

  • 33 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed (City Oasis)

Egyptian cotton sheets, premium bedding, down duvets, minibar

Room, 1 King Bed (City Oasis)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Grand Oasis)

Egyptian cotton sheets, premium bedding, down duvets, minibar

Club Room, 1 King Bed (Grand Oasis)

  • 4 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Single Beds (City Oasis)

Club Room, 2 Single Beds (City Oasis)

Club Room, 2 Single Beds (City Oasis)

  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed (City Oasis)

Club Room, 1 King Bed (City Oasis)

Club Room, 1 King Bed (City Oasis)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Grand Oasis)

Egyptian cotton sheets, premium bedding, down duvets, minibar

Room, 1 King Bed (Grand Oasis)

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe Oasis

Egyptian cotton sheets, premium bedding, down duvets, minibar

Grand Deluxe Oasis

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Grand Deluxe Oasis

Egyptian cotton sheets, premium bedding, down duvets, minibar

Club Grand Deluxe Oasis

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Pavillion)

Suite, 1 King Bed (Pavillion)

Suite, 1 King Bed (Pavillion)

  • 113 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Urban)

Suite, 1 King Bed (Urban)

Suite, 1 King Bed (Urban)

  • 70 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Single Beds (Urban)

Studio, 2 Single Beds (Urban)

Studio, 2 Single Beds (Urban)

  • 64 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio, 1 King Bed (Urban)

Studio, 1 King Bed (Urban)

Studio, 1 King Bed (Urban)

  • 64 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Pavilion Hotel Kuala Lumpur Managed by Banyan Tree

Luxury hotel with 2 restaurants and a 24-hour fitness center
Along with 2 restaurants, this hotel has an outdoor pool and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, 24-hour room service, and conference space.
Pavilion Hotel Kuala Lumpur Managed by Banyan Tree offers 325 air-conditioned accommodations with minibars and safes. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
The shopping around Pavilion Hotel Kuala Lumpur Managed by Banyan Tree gets high marks from our customers. During your stay, you're just a quick walk from Pavilion Kuala Lumpur. Enjoy features like free WiFi in public areas, plus 2 restaurants and an outdoor pool.
  • Free WiFi
  • Enjoy Asian cuisine while dining at The Courtyard
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, 6 meeting rooms, and conference space
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 4-minute walk from Pavilion Kuala Lumpur and 14 minutes by foot from Berjaya Times Square
Pavilion Hotel Kuala Lumpur Managed by Banyan Tree offers its guests an outdoor pool and a 24-hour fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 20451 square feet (1900 square meters) and includes conference space. The luxury Pavilion Hotel Kuala Lumpur Managed by Banyan Tree also features concierge services, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Kuala Lumpur hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
The Courtyard - This restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner.
Jade Pavilion - This theme restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
The Cove - Onsite bar. Open daily.
24-hour room service is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), Dutch, English, Italian, Malay, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (MYR 50 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 120 to 180 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Jade Pavilion
  • The Courtyard
  • The Cove

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 20,451 square feet of conference space
  • 6 meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • No lift

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 120 to 180 per person
  • Self parking fee: MYR 50 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Pavilion Hotel Kuala Lumpur Managed Banyan Tree
Pavilion Hotel Managed Banyan Tree
Pavilion Kuala Lumpur Managed Banyan Tree
Pavilion Managed Banyan Tree
Pavilion Hotel Kuala Lumpur Managed by Banyan Tree Hotel
Pavilion Hotel Kuala Lumpur Managed by Banyan Tree Kuala Lumpur

Pavilion Hotel Kuala Lumpur Managed by Banyan Tree Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 455 out of 679 reviews
Rating 8 - Good. 173 out of 679 reviews
Rating 6 - Okay. 34 out of 679 reviews
Rating 4 - Poor. 12 out of 679 reviews
Rating 2 - Terrible. 5 out of 679 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Fannie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am very impressed by Pavilion Hotel ! The staffs , the comfort of the room, and the very convenient area, food and necessities are all within walking distance! I like this hotel very much, it is connected to the mall! Next ，I had a small problem with my room and they took care of it right away! Every employee is friendly! Warm hospitality of this hotel make me feel like at home! Pavilion Hotel will be my primary choice for my next visit to Kuala Lumpur!
Stayed 5 nights in Jan 2025

10/10 Excellent

Avinash

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nicely located and clean
Stayed 5 nights in Jan 2025

8/10 Good

Chee, Auckland

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The overall service was good. Friendly front desk and concierge. I have given them 5 stars during my earlier stay in this property. However, this time I'm a bit doubt about the cleanliness of the room. Myself and parents were staying there for one nigh in two separate rooms. Myself and father both have eyes infection and both of my legs are itchy and feeling like bug bites or dust mite in the room. They have taken and received the photos from me but still haven't heard anything from them.
Stayed 1 night in Jan 2025

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location

As usual the location is the best, but they follow up with good service, food and cleanliness.
Stayed 8 nights in Dec 2024

10/10 Excellent

Sin Lou

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location is great
Stayed 4 nights in Jan 2025

10/10 Excellent

Rehan Ahmad

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 5 nights in Dec 2024

10/10 Excellent

FARIDA BIBI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was amazing👌 Loved the bridge walk to KLCC very convenient... The Mall connecting to Hotel was pleasant and very convenient.
Stayed 5 nights in Dec 2024

10/10 Excellent

Greg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, excellent location and facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Chee, Auckland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the service that provided by Pavillion Hotel. All staffs are extremely friendly and knowledgeable. Amirul, who was the front desk at the time when I have some questions. He had sorted all my questions out. Strongly recommended hotel in this Bukit Bintang area
Stayed 3 nights in Dec 2024

10/10 Excellent

Arifa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

watson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The two staffs at the lobby were absolutely amazing
Stayed 4 nights in Dec 2024

10/10 Excellent

Chia Yaw

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Risnawaty

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Practical and well-designed room layout with aesthetically-pleasing furniture and deco. Provision of glass bottles of drinking water is very much appreciated. The separate toilet door from within the main bathroom is also a plus.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money stay at Bukit Bintang

Excellent location. Service was great and staff are well trained. Room is big and spacious as described. Definitely value for money. Happy that it's on the Pavilion Mall side of Bukit Bintang and no need to cross this busy road daily.
Stayed 3 nights in Dec 2024

10/10 Excellent

Clara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will definitely return

Comfortable, super convenient (access to biggest shopping mall through the lift in the hotel), gym with great view, and nice pool , again with amazing view of the city..
Stayed 8 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

George, Fort Lauderedale

Stayed 3 nights in Nov 2024

8/10 Good

Stephen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything is perfect, except the breakfast has few choices.
Stayed 2 nights in Dec 2024

8/10 Good

CHONG

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Rachel Marie Xinhui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the property is not new, it's vosibly well mantained and the service level of the staff is high. I would love to stay in Pavillion Hotel again.
Stayed 1 night in Nov 2024

10/10 Excellent

Roberto

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

KL here we are again

Short trip mostly for shopping
Stayed 1 night in Aug 2024

10/10 Excellent

Mukhtar

Stayed 2 nights in Oct 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pavilion hotel KL

Excellent hotel in great location
Stayed 1 night in Nov 2024

10/10 Excellent

Lynette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shopping and eating paradise

Just wanted to experience Bukit Bintang’s vibe. The hotel was convenient to go shopping and visit all the restaurants and eateries. Only 3 days was good enough.
Stayed 3 nights in Nov 2024

10/10 Excellent

Leslie-Ann, Brooklyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed on the lounge level. The room was beautiful, and access to lounge was great. The cocktail hour (I don't remember the actual name) offered a wide variety of food and drinks every day. We had one small issue with housekeeping, but it was immediately rectified. The breakfast buffet was amazing. There was a wide array of choices, both vegetarian and non-vegetarian. The staff were professional and helpful. I highly recommend this hotel.
Stayed 4 nights in Aug 2024