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Ibis Kuala Lumpur City Centre Hotel

4.0 star property

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Photo gallery for Ibis Kuala Lumpur City Centre Hotel

Aerial view
Reception
Hypo-allergenic bedding, minibar, in-room safe, desk
Meeting facility
Rooftop bar

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Parking included

Explore the area

Map
32 Jalan Yap Kwan Seng, Golden Triangle, Kuala Lumpur, 50450
  • Petronas Twin Towers
    ‪11 min walk‬
  • Suria KLCC Shopping Centre
    ‪13 min walk‬
  • KLCC Park
    ‪14 min walk‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪47 min drive‬

Room options

View all photos for Deluxe Room, 2 Single Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Room, 3 Single Beds

Standard Room, 3 Single Beds

Standard Room, 3 Single Beds

  • 20 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Room, 1 Queen Bed, High Floor

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 Queen Bed, High Floor

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Queen Room (No Window)

Standard Queen Room (No Window)

Standard Queen Room (No Window)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 2 Single Beds

  • 20 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 Queen Bed

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room (No Window)

Standard Twin Room (No Window)

Standard Twin Room (No Window)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Single Beds, High Floor

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 2 Single Beds, High Floor

  • 20 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Queen Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 Queen Bed

  • 30 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed

Similar properties

Exterior

Holiday Inn Express Kuala Lumpur City Centre by IHG

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
4.1 out of 5, Very good, (1001)
The price is €66
for 1 room
includes taxes & fees
26 Feb - 27 Feb
Holiday Inn Express Kuala Lumpur City Centre by IHG

About this property

Ibis Kuala Lumpur City Centre Hotel

Hotel with 2 outdoor swimming pools, near Petronas Twin Towers
Along with 2 outdoor pools, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a conference center are onsite. Change of towels is available on request.
Ibis Kuala Lumpur City Centre Hotel offers 684 air-conditioned accommodations with minibars and laptop-compatible safes. 40-inch LED televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Ibis Kuala Lumpur City Centre Hotel. During your stay, you'll be within walking distance of Petronas Twin Towers. Features include free WiFi in public areas and free self parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at Kampung Kitchen, a buffet restaurant that serves local and international cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Within a 15-minute walk of Petronas Twin Towers and Suria KLCC Shopping Centre
As a guest of Ibis Kuala Lumpur City Centre Hotel, you'll find 2 outdoor swimming pools, a 24-hour fitness center, and a children's pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 7 meeting rooms available. The business-friendly Ibis Kuala Lumpur City Centre Hotel also features tour/ticket assistance, concierge services, and laundry facilities. Self parking is free.

This 4-star Kuala Lumpur hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Kampung Kitchen - This buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Skyview Bar - This rooftop bar serves dinner only. Open daily.
Petite Paris Cafe - Onsite café. Open daily.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 30 for adults and MYR 21 for children
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Kampung Kitchen
  • Skyview Bar
  • Petite Paris Cafe

Things to do

  • 24-hour fitness centre
  • 2 outdoor pools
  • Children's pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free cots/infant beds
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Conference centre
  • Meeting rooms - 7

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Lift
  • Lift door width (centimetres): 201
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 8 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 84
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Electrical adapters/chargers
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Slippers
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 100.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 30 for adults and MYR 21 for children
  • Rollaway bed fee: MYR 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Ibis Kuala Lumpur City Centre
Ibis Kuala Lumpur City Centre
Ibis Kuala Lumpur City Centre Hotel Hotel
Ibis Kuala Lumpur City Centre Hotel Kuala Lumpur
Ibis Kuala Lumpur City Centre Hotel Hotel Kuala Lumpur

Ibis Kuala Lumpur City Centre Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 368 out of 750 reviews
Rating 8 - Good. 243 out of 750 reviews
Rating 6 - Okay. 82 out of 750 reviews
Rating 4 - Poor. 37 out of 750 reviews
Rating 2 - Terrible. 20 out of 750 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

4/10 Poor

Sophia

Stayed 2 nights in Oct 2024

6/10 Okay

Raed, PEARLAND

3 star ratimg for this hotel is good.
Stayed 2 nights in Oct 2024

6/10 Okay

Tuck Mun

Business traveller
Nothing spectacular. Found it was more expensive booking through expedia. No receipt given for the tourism tax. Terrible taxi service.
Stayed 1 night in Oct 2024

10/10 Excellent

Seema

Liked: Property conditions & facilities
Great place to stay in Kuala Lumpur. Good location, good size rooms for the price, Breakfast was good too.
Stayed 2 nights in Oct 2024

10/10 Excellent

Shajib

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a wonderful place to stay. Very close to main attractions in KLCC, very good breakfast, and very well kept.
Stayed 6 nights in Oct 2024

10/10 Excellent

Vikki

Stayed 3 nights in Sep 2024

6/10 Okay

Rosemary

Stayed 1 night in Aug 2024

10/10 Excellent

Enrico

Stayed 10 nights in Aug 2024

10/10 Excellent

Kevin, Peterborough

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is close to the twin towers. Modern facility. With a good staff.
Stayed 5 nights in Sep 2024

10/10 Excellent

YAQUTATIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Ashley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 2 nights in Jul 2024

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Jul 2024

6/10 Okay

CHRISTOPHE, singapore

Stayed 2 nights in Jul 2024

10/10 Excellent

Luis

Stayed 4 nights in Jun 2024

6/10 Okay

RIZWAN

Liked: Cleanliness, staff & service, property conditions & facilities
If you are looking for a twin tower view. You cant get it. As new building constructed in front theres no view of twin tower now. Photos showing in booking are old photos.
Stayed 3 nights in Jun 2024

6/10 Okay

patrick

Stayed 5 nights in May 2024

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Chaotic, overextended
Good: clean sheets and comfortable bed. Bad: shower water temperature changes wildly. *this should never happen in a "4star" hotel. *this is not a "4star" hotel(for many reasons) Bad: once the pool area has more than a dozen guests it is overfull. This is a HUGE hotel (31 floors) so the size is disproportionate. Never enough space and not cleaned enough. Bad: soooooo many guests in the breakfast area that nothing is ever warm/hot. I never once had any hot foods at my table 14+days over 3 stays.(and really loud) i wore my noise-canceling headphones to drown out the noise of dozens of tables of indian and chinese "talking" to one another Good: breakfast selection is wonderful: imagine western, indo/malay, chinese/asian, and indian (+veg)options. Bad: food at hotel bar is distinctly average. Bad: checkin experience was unfortunate. Much miscommunication which ended in me paying more than necessary. Bad: some gym equipment is not usable/malfunctioning and during 6/10 workouts there were other guests touring the gym with their families and children coming in to look around, play on the gym equipment and to fill their empty water bottles from their rooms.
Stayed 3 nights in Jun 2024

8/10 Good

Mei Kee

Stayed 4 nights in May 2024

6/10 Okay

Charlie, Bang Bua Thong

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Clean Location -Housekeeper is very bad manners (Knocked the door for asking about check-out time? on 10.25 am) -Door room attack is so loud and interrupted -Tax charge for deposit -Breakfast is not for all (No international foods)
Stayed 3 nights in May 2024

2/10 Terrible

Namish

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked nothing about Ibis, no one should book them seriously very bad service and hotel was not good at all. Very basic, tv had no chromecast and wasnt even smart tv, had limited option to watch anything. In expedia it didnt mention that we need to pay 10 rm tourist tax and when we gave them 50 rm we thought it would be a refunded back which the check-in staff never told. Thats a rip off as you already pay so much to stay in a bad hotel and plus have to pay extra. Pool was small, food had no variety, didnt even have daily housekeeping, we requested the person once to do it and he didnt understand English. Sometimes the housekeeping would come late in afternoon when we are in the room and due to that twice when we wanted to rest we had to go and wait in the lobby so that our room can get cleaned. The inside duvet had stain on it, i placed the sign to get it replaced but they didnt do it, for five days it was the same. Disgusting place
Stayed 5 nights in May 2024

6/10 Okay

Kevin, Colma

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Near Petronas Tower. Busy hotel . Noisy rooms .....4 nights No, I would not stay in this hotel again
Stayed 4 nights in Apr 2024

10/10 Excellent

Agnes

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very friendly and helpful. They helped with information we needed to get around. The breakfast buffet was really good with a variety of choices. It’s walking distance to the Petronas twin tower which was really nice.
Stayed 2 nights in Apr 2024

10/10 Excellent

Chel

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming, great views from pool and sky bar. Shower was great. Location was great, good idea to walk to Twin Towers as soon as possible in morning or first evening to understand your location and avoid the heat. We wished we saw the night show fireworks. We did a cultural tour which was well worth the money
Stayed 2 nights in Mar 2024

8/10 Good

CARLOS

Liked: Cleanliness, staff & service, property conditions & facilities
Overall it is a good hotel for short stays. I was disappointed that the pool wasn’t working. WiFi works very well. It is close to Petronas towers.
Stayed 2 nights in Mar 2024