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Hotel Maya Kuala Lumpur City Center

5.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Maya Kuala Lumpur City Center

Indoor pool, pool loungers
Food and drink
Reception
Grand Premier Room
Exterior

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available

Explore the area

Map
138, Jalan Ampang, Kuala Lumpur, 50450
  • Petrosains Science Discovery Centre
    6 min walk
  • Petronas Twin Towers
    6 min walk
  • Suria KLCC Shopping Centre
    8 min walk
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    47 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Grand Premier Room

City view

Grand Premier Room

  • 67 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Heritage Room

Heritage Room

Heritage Room

  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Premier Room

Extra beds

Premier Room

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
DoubleTree by Hilton Hotel Kuala Lumpur
Pool
Kids pool
Parking included
Restaurant
4.4 out of 5, Excellent, (1003)
The price is €107
for 1 night
includes taxes & fees
5 Dec - 6 Dec
DoubleTree by Hilton Hotel Kuala Lumpur

About this property

Hotel Maya Kuala Lumpur City Center

Luxury Kuala Lumpur hotel in Golden Triangle with 2 restaurants
This hotel features 2 restaurants, an indoor pool, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a steam room, and a 24-hour business center are onsite. Change of towels is available on request.
Hotel Maya Kuala Lumpur City Center offers 284 air-conditioned accommodations with safes and complimentary bottled water. Memory foam beds feature premium bedding. Cable television is provided. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a steam room, and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hotel Maya Kuala Lumpur City Center's great location gets high marks from our customers. During your stay, you're just a quick walk from Suria KLCC Shopping Centre. You'll find features like free WiFi in public areas and free self parking, plus 2 restaurants.
  • Free WiFi
  • Free self parking
  • Enjoy local and international cuisine while dining at Maya Brasserie
  • Breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and a steam room
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Petrosains Science Discovery Centre and Petronas Twin Towers
  • Airport shuttle service available for a fee
Hotel Maya Kuala Lumpur City Center offers its guests an indoor pool, a steam room, and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center and 6 meeting rooms. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury Hotel Maya Kuala Lumpur City Center. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. A complete renovation of Hotel Maya Kuala Lumpur City Center was completed in March 2020.

Smoking is allowed in designated areas at this 5-star Kuala Lumpur hotel.

For a fee, guests can enjoy local cuisine breakfast daily from 6:30 AM to 10:30 AM.
Maya Brasserie - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Reservations are required.
La Bodega - This bistro specializes in local and international cuisine and serves brunch, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.

Languages

Chinese (Mandarin), English, Indonesian, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, covered self-parking on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Local cuisine breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 58 for adults and MYR 29 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Maya Brasserie
  • La Bodega

Things to do

  • Fitness centre
  • Indoor pool
  • Steam room

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting rooms - 6

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in hallways
  • Handrails in stairwells
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs available on site

More

  • Couples dining
  • Designated smoking areas (fines apply)
  • Renovated entire property – March 2020
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Memory-foam mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 40-inch TV
  • TV channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Maya Kuala Lumpur City Center

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for MYR 100.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 200 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately MYR 58 for adults and MYR 29 for children
  • Airport shuttle fee: MYR 191.00 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Long-term renters welcome
Hotel Maya Kuala Lumpur City Center offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Maya Kuala Lumpur
Kuala Lumpur Hotel Maya
Kuala Lumpur Maya Hotel
Maya Hotel Kuala Lumpur
Maya Kuala Lumpur
Maya Kuala Lumpur Hotel
Hotel Maya Kuala Lumpur
Maya Kuala Lumpur City Center
Hotel Maya Kuala Lumpur City Center Hotel
Hotel Maya Kuala Lumpur City Center Kuala Lumpur
Hotel Maya Kuala Lumpur City Center Hotel Kuala Lumpur

Hotel Maya Kuala Lumpur City Center Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 325 out of 1001 reviews" "
Rating 8 - Good. 352 out of 1001 reviews" "
Rating 6 - Okay. 183 out of 1001 reviews" "
Rating 4 - Poor. 79 out of 1001 reviews" "
Rating 2 - Terrible. 62 out of 1001 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Osama

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

ANABEL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Xavier

Travelled with family
👍
well located and good facilities
Stayed 4 nights in Aug 2024

8/10 Good

SEE

Business traveller
Liked: Staff & service
Stayed 3 nights in Jul 2024

10/10 Excellent

Yuki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no people in the valet car park.
Stayed 1 night in Jul 2024

6/10 Okay

Rameem

Travelled with family and small children, Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The condition of the rooms wasn't too great. The flush in toilet doesn't work, the curtains are falling off, the mattress was basically stained brown. There's a school attached to this hotel which wasn't pleasant. We would see kids congregating at the front and some stay in the hotel. You can hear them running around and making noise. Fire alarm went off at 2.30am once and it was a false alarm but they hadn't told anyone that it was a false alarm unless you called reception. We didn't risk it so a few of us walked down the emergency stairs. Once we got to the bottom, the emergency door was shut. We pressed the buzzer for the door to be released but this didn't work. We called reception no answer. Majority of the guests just stood outside their rooms in limbo not knowing what to do. So poor and unprofessional. Amongst all this the school kids were joking around running up and down the halls like it was all a joke.
Stayed 12 nights in Jun 2024

10/10 Excellent

Mohd Nabil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Alexander, Woodlands

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
hotel is very tired. Limited facilities, rooms have bad windows and are noisy. The Wi-Fi is appalling and the mobile signal is poor. the room key cards are temperamental, I had to twice get the room key recoded. The lifts are VERY Slow, which makes getting a key reset a real saga.
Stayed 5 nights in Jun 2024

8/10 Good

Hans

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

6/10 Okay

CHARINA

Travelled with family and small children
Liked: Cleanliness
Hotel facilities need to be updated to attain 3 star or More .
Stayed 1 night in Jun 2024

10/10 Excellent

Tanera

Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

6/10 Okay

Amber

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Masnor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay at Maya
The room is clean and the bed are comfortable. This is our repeated stay here. Friendly check-in staff. It’s very close to Petronas twin towers, Suria KLCC and lots of eateries within walking distance. Free parking at the basement and the room rate is reasonable.
Stayed 1 night in May 2024

2/10 Terrible

Umar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception staff broke down communication
Stayed 2 nights in May 2024

8/10 Good

MUWAFFAQ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

SEE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good view n walking distances to food area
Stayed 2 nights in May 2024

10/10 Excellent

Abdul Rahman

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2024

8/10 Good

Victor

Travelled with partner
Liked: Cleanliness, amenities
Convenient location for first time tourist.
Stayed 2 nights in Mar 2024

10/10 Excellent

venkata madhu kiran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
slay
it was slay
Stayed 3 nights in Mar 2024

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The hotel is pretty modern, but the front-desk seems like they don't care. The swimming pool is small, but the gym looked ok. Trying to get a taxi from this location is difficult with it being close to The Petronas Towers and KLCC mall.
Stayed 3 nights in Feb 2024

10/10 Excellent

JAMILAH

Stayed 5 nights in Mar 2024

10/10 Excellent

SEE

Stayed 2 nights in Mar 2024

2/10 Terrible

Simon

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is rated VIP in Expedia and as a member is not up to the expectations, for same price is many good options the only reason for me to stay there was 1. The VIP perks which was not honored and 2. Location which is very good indeed. The property charge me early check in when I have as a benefit with Expedia, that was wrong, I wasn’t acknowledge and brief about anything else, the conditions of the rooms are deplorable and I found bed bugs and cockroaches in my room 1510, I couldn’t sleep, good I was there only for one night and for sure I will not go back.
Stayed 1 night in Mar 2024

8/10 Good

Jozef

Stayed 1 night in Feb 2024