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Crystal Crown Hotel Petaling Jaya

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Crystal Crown Hotel Petaling Jaya

Minibar, in-room safe, desk, laptop workspace
Outdoor pool, pool loungers
2 restaurants, Chinese cuisine
2 restaurants, Chinese cuisine
Interior entrance

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Room service
  • Pool
  • Breakfast available
  • 24/7 front desk
  • Parking available

Explore the area

Map
12, Lorong Utara A, Off Jalan Utara, Petaling Jaya, Selangor, 46200
  • University of Malaya
    13 min walk
  • Sango Japanese Restaurant
    1 min walk
  • Taman Jaya Station
    14 min walk
  • Subang (SZB-Sultan Abdul Aziz Shah)
    14 min drive

Room options

View all photos for Crown Floor Deluxe

Minibar, in-room safe, desk, laptop workspace

Crown Floor Deluxe

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Crown Floor Junior Suite

Minibar, in-room safe, desk, laptop workspace

Crown Floor Junior Suite

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Minibar, in-room safe, desk, laptop workspace

Junior Suite

  • 41.0 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Minibar, in-room safe, desk, laptop workspace

Superior Room, 2 Single Beds

  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Crown Floor Superior

Minibar, in-room safe, desk, laptop workspace

Crown Floor Superior

  • 24 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Room

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Hilton Petaling Jaya

Pool
Free WiFi
Restaurant
Air conditioning
4.2 out of 5, Very good, (1000)
The price is €74
for 1 night
includes taxes & fees
9 Jan - 10 Jan
Hilton Petaling Jaya

About this property

Crystal Crown Hotel Petaling Jaya

Hotel with 2 restaurants, near University of Malaya
2 restaurants, an outdoor pool, and a fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Crystal Crown Hotel Petaling Jaya offers 273 air-conditioned accommodations with minibars and safes. LCD televisions are featured in guestrooms.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and complimentary toiletries. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
During your stay at Crystal Crown Hotel Petaling Jaya, you'll be within walking distance of University of Malaya. Free WiFi in public areas, free self parking, and 2 restaurants are available.
  • Free WiFi
  • Free self parking
  • Enjoy Chinese cuisine while dining at Chef Rasa Sayang
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym and a sauna
  • 13 minutes by foot from University of Malaya and a 4-minute drive from Mid Valley Megamall
  • Airport shuttle service available for a fee
Crystal Crown Hotel Petaling Jaya offers its guests an outdoor pool, a sauna, and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and a meeting room are available. The business-friendly Crystal Crown Hotel Petaling Jaya also features concierge services, complimentary newspapers in the lobby, and laundry facilities. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Petaling Jaya hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Chef Rasa Sayang - This restaurant specializes in Chinese cuisine.
Sango - This restaurant specializes in Japanese cuisine.
Brass Cafe - This buffet restaurant specializes in international cuisine.
Room service is available.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 50 for adults and MYR 30 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Chef Rasa Sayang
  • Sango
  • Brass Cafe

Things to do

  • Fitness centre
  • Outdoor pool
  • Sauna
  • Shopping

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Business services

  • Business centre
  • A meeting room

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Towels

Entertainment

  • LCD TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • Laptop-friendly workspace
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Guests must have a "Touch n' Go" card to access the onsite parking area. Guests receive a parking fee waiver at check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 85.0 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 50 for adults and MYR 30 for children
  • Airport shuttle fee: MYR 180 per vehicle
  • Rollaway bed fee: MYR 85.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Crystal Crown Hotel Petaling Jaya
Crystal Crown Hotel
Crystal Crown Petaling Jaya
Crystal Crown Petaling Jaya
Crystal Crown Hotel Petaling Jaya Hotel
Crystal Crown Hotel Petaling Jaya Petaling Jaya
Crystal Crown Hotel Petaling Jaya Hotel Petaling Jaya

Crystal Crown Hotel Petaling Jaya Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 47 out of 228 reviews" "
Rating 8 - Good. 107 out of 228 reviews" "
Rating 6 - Okay. 50 out of 228 reviews" "
Rating 4 - Poor. 10 out of 228 reviews" "
Rating 2 - Terrible. 14 out of 228 reviews" "

7.8/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Choon Hiang

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good value for money
Stayed 2 nights in Sep 2024

2/10 Terrible

zhong, Richmond Hill

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the property is litter bit old and theservice is not satisfied
Stayed 5 nights in May 2024

8/10 Good

Shauntelle

Disliked: Staff & service
The staff tried to get me to pay twice for room service! Breakfast was the monotonous same things Bathrooms are dirty….i had to buy bleach and clean for myself. Apart from that quiet and close by to most stuff.
Stayed 8 nights in May 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Experience
A tall tan guy attended to my wife, neither did he confirm our days of stay. Next day morning i was told to check out my room? Then i can't enter my room? After checking with the front desk then was told that i need to update my room keys?
Stayed 3 nights in Apr 2024

6/10 Okay

Khai Weng, Singapore

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Quite near major transport hubs and shopping areas
Stayed 3 nights in Jun 2023

6/10 Okay

Annie

Travelled with partner
Liked: Cleanliness
Overall, our stay is good. The staff over there are not so friendly as they did not even have a pleasant smile while talking to their customers. Besides that, the parking area at this hotel is a little bit small.
Stayed 1 night in Feb 2023

8/10 Good

Yeet Chieng

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff friendly and helpful

8/10 Good

jc

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Peter, Singapore

Stayed 1 night in Nov 2022

10/10 Excellent

Nasharuddin Baba

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing👍
Stayed 1 night in Sep 2022

2/10 Terrible

Louis

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad service i booked and paid for double bed with b'fast. They give 2 single baed n without b'fast. Hotel insist and push to expedia. Expedia no responds didn't do anything on my complaints. Disappointing
Stayed 2 nights in Jun 2022

8/10 Good

LiChun

Stayed 1 night in Jun 2022

8/10 Good

Sook Fuan

Stayed 1 night in May 2022

4/10 Poor

Rong Wei

Liked: Cleanliness, amenities
Disliked: Staff & service
It's quite an old place, however, they still managed to keep the hotel clean and room also quite clean. BUT there are a few things I don't like about the hotel. 1st, the front counter staff that process my check-in is not very friendly, he can't accept that there are certain terms regarding hotel check that guest do not know, I was merely just asking more details but I can see his impatience and wants to quickly end the conversation... And the hotel room pillow, although looks clean but when you go near it, you can smell the oily smell on it.. And one of the bed has a few yellow spots on it. I got room 1420 on 14th floor, the room feels weird and I can't sleep at night. Best of luck to anyone who gets this room. Other than that, hotel is ok.
Stayed 1 night in Apr 2022

8/10 Good

UMA MAGESAN

Stayed 3 nights in Mar 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

MOHD HUDA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Nov 2021

8/10 Good

FAKHRULAIZAT

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff & cleanliness POOR towels
It was a short stay where we pull off during heavily rain evening. Booking through Hotels.com was almost instantly connected with the hotel. Staff is well prepared like expecting our arrival long ago. Impressive staff! We booked delux room however got free upgrade to Junior Suits which is newly refurbish I guess, really nice of that. Stay was pleasant. Just a few points for the hotel attention:- 1) There were no slippers provide? 2) no bath rob too 3) Drinking glasses & toiletries were only one set ? 4) Towels are too old not presentable. It looks like rugs on floors @_@
Stayed 1 night in Nov 2020

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Specious room, refurbished, minimal design,
Stayed 1 night in Oct 2020

6/10 Okay

MOHD ZAINAL

Business traveller, Travelled with family
Stayed 3 nights in Oct 2020

10/10 Excellent

Caisha Nivenia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was for my little sister ... as her exam hall was nearby. Breakfast apparently wasn’t too good . Otherwise room was perfect
Stayed 3 nights in Sep 2020

8/10 Good

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

4/10 Poor

Sonia

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service
Unsatisfied customers
Manager is kind enough to call and confirm my booking as well as giving some information about the parking and check in services. Service was okay, however the guest did not get any Drinking water bottles in the room. Wasnt a good experience for the guest who is thirsty. We are happy that The breakfast is provided. However, food provided arent up to the hotel standard. Scones tasted like stones. Pancakes cold and tough. The coffee and drinks provided was the only pleasant experience we got from the breakfast. Hopefully crystal crown could improve and do much better as a 4 star hotel. Please improve!
Stayed 1 night in Feb 2020