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Samudera Hotel

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Samudera Hotel

Suite | Living room
Executive Suite
Exterior
Reception
Suite | Private kitchen

Reviews

4.4 out of 10

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
Jalan Masjid, Kuala Besut, Terengganu, 22300
  • Kuala Besut Jetty
    3 min walk
  • Bukit Kluang Beach
    13 min drive
  • Tok Bali Beach
    20 min drive
  • Kota Bharu (KBR-Sultan Ismail Petra)
    58 min drive

Room options

View all photos for Suite

Suite

Suite

  • 26 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Executive Room

Executive Room

Executive Room

  • 26 sq m
  • Sleeps 5
  • 1 Double Bed and 1 Twin Bed

View all photos for Executive Room

Executive Room

Executive Room

  • 26 sq m
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

  • 11 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room

Superior Room

Superior Room

  • 11 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

  • 26 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

Family Room

Family Room

  • 11 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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Front of property
Arwana Inn
Parking included
Free WiFi
Restaurant
Air conditioning
2.2 out of 5, (5)
The price is €31
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Arwana Inn

About this property

Samudera Hotel

Hotel in Kuala Besut with free parking
This hotel features a 24-hour front desk, tour/ticket assistance, and free self parking. WiFi in public areas is free. Housekeeping is not available.
Samudera Hotel offers 28 accommodations with air conditioning. Flat-screen televisions come with satellite channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access.

During your stay at Samudera Hotel, you're just a quick walk from Kuala Besut Jetty. Enjoy features like free WiFi in public areas and free self parking.
  • Free WiFi
  • Free self parking
  • Services include tour or ticket assistance
  • Steps from Kuala Besut Jetty and 13 minutes by car from Bukit Kluang Beach
Samudera Hotel offers its guests tour/ticket assistance. WiFi is free in public spaces. Free self parking is available.

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Guest services

  • 24-hour front desk
  • No housekeeping
  • Tour/ticket assistance

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Policies

Check-in

Check-in start time: noon; Check-in end time: 9 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 20.0 per stay.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MYR 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: MYR 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Front desk staff will greet guests on arrival.

Property is also known as

Hotel Samudera
Samudera Hotel
Samudera Hotel Kuala Besut
Samudera Kuala Besut
Samudera Hotel Hotel
Samudera Hotel Kuala Besut
Samudera Hotel Hotel Kuala Besut

Samudera Hotel Reviews

Reviews

4.4
Rating 10 - Excellent. 3 out of 64 reviews" "
Rating 8 - Good. 2 out of 64 reviews" "
Rating 6 - Okay. 19 out of 64 reviews" "
Rating 4 - Poor. 18 out of 64 reviews" "
Rating 2 - Terrible. 22 out of 64 reviews" "

4.0/10

Cleanliness

4.8/10

Staff & service

3.4/10

Amenities

3.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Jennifer

Stayed 1 night in Aug 2023

10/10 Excellent

Mohammad Nazrin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Eirik

Stayed 1 night in Jul 2023

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Lets go Perhentian
Its a dead town..nothing special. No one goes to islands. Hotel is totally rundown. Bed, bath and room is bad. Room grown with spider web, lizards nest and ants nest. Have not seen cockroach yet. Reception is quite friendly though. Hotels.com info is absolutely outdated. Used to be a transit hotel for those going to/from the islands
Stayed 1 night in Apr 2021

6/10 Okay

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service
Okay for one night to wait for the jetty. Would not stay any longer.
Stayed 1 night in Feb 2020

2/10 Terrible

Ben

Stayed 1 night in Nov 2019

4/10 Poor

Verified traveller

Stayed 1 night in Aug 2019

6/10 Okay

JASON

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near to the jetty
Average
Stayed 1 night in Jul 2019

4/10 Poor

Gabi, State College, PA

Disliked: Cleanliness, amenities, property conditions & facilities
I understand this isn't a 4 or 5 star hotel, but I wasn't expecting towels and sheets that were stained black and yellow. There were actually black specks on towels. And there were bugs crawling all over the room. I had a hard time falling asleep because I was so freaked out by how many bugs there were. There was mold all over the toilet, and spiders in the bathroom. The A/C didn't work, there was no remote to the TV, and no WiFi. The staff was kind enough, but it didn't make up for the condition of the hotel.
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t think I will like to stay here anymore. Facilities not well clean
Stayed 1 night in Jun 2019

2/10 Terrible

Wan Raihan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Worst Worst Hotel EVER!!
I arrived at the hotel at 9.30 pm but unfortunately my bathroom has no light. I ask them to repair or change my room but the manager asked me to repaired it myself coz their tech only avalaible at 11.30 pm!!What the hell!!! I stay there to rest not to repair the lamp!!!!Stupid! Stupid! Stupid! The room also dirty! The bedsheet was smelly, No drinking water and only one tv channel!The old chinese man as a manager was so so rude!! I’ll not stay at this hotel again even it is free!! I paid RM 117 thru Hotel.com but the hotel published rate only RM 110. I felt so regret and so sad to stay at this WORST hotel!!
Stayed 1 night in May 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Mar 2019

2/10 Terrible

Melanie

Disliked: Cleanliness, property conditions & facilities, room comfort
Avoid!!!
The only positive thing I can say about this hotel is its practical location to the boats to get to the Perhentian islands (not even a 2 minute walk). Other than that it is somewhere I will never stay again; our bed had no cover, the sheet was stained, as were the pillows, and even the towels if we wanted to shower, as well as the floor! My boyfriend and I stayed one night and slept terribly, fully clothed trying to not touch the stains on the mattress sheet. It was if the sheets and pillows hadn't been washed or replaced in a while...yet they charge close to $40 a night?!
Stayed 1 night in Jul 2018

6/10 Okay

lou, australia

Liked: Staff & service
Good stop over
Good stop over if you can't make Perhentians. This little village was quiet, not many of restaurants open on sunday. Hotel comfortable and close to Jetty. Staff very friendly and helpful.
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Staff & service, room comfort

6/10 Okay

Jules, SG

Liked: Staff & service
Basic and clean - suited my needs
This hotel was basic, clean and convenient for my overnight stay before I caught the early morning ferry. Staff were pleasant on check-in, able to answerr my questions. The room was very basic, but clean. Great location for the ferry.
Stayed 1 night in Jul 2017

2/10 Terrible

LIZA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not come to this hotel..
The toilet and the room were so dirty. I was so surprised and shocked to see that kind of toilet was still exists in 2017. The aircon was leaking at all time . The lady at reception was so rude . I booked a room of 4 single beds. Once I checked in, the reception informed it was a room of 2 double decker bed but with one bed broken. We had to move to another room which we had to pay extra fees. When we decided to move to the ground floor, she gave me a room for 3 people with the price for 5 people..
Stayed 1 night in Jul 2017

2/10 Terrible

Lie LZ, Kuala Lumpur

Disliked: Cleanliness, property conditions & facilities, room comfort
Aircond not functioning well.
Aircond always cut off and had to restart it regurlarly.No ceiling or wall fan provided.We slept like in sauna room

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Read reviews first before diving in
Stains on bed sheet. Washroom is stinky. Needs to improve. Thanks.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Water pressure to low and also has cockroach in my room.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor conditin in bathroom facility.
Hose pipe in bathroom just tight with rubber band and always loose from water pipe, feel dissapointed suppose tight in with hose clip.The hotel management must looking foward to improve the servicing. Also the astro facility not working as advertising.

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

2/10 Terrible

Darren

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't stay here
Dirty sheets, ants in room, springs popping out of bed.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Nice hotel for transit before going to Perhentian
Walking distance to Jeti Kuala Besut. Suitable room for transit and take a rest before going to Perhentian Island.

4/10 Poor

Cheow-Lay, Rhuthun

Disliked: Staff & service, property conditions & facilities, room comfort
Basic with internet
Really basic but it is all I expected before leaving for the Perhentian islands the next day