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Holiday Inn Express Luzern - Kriens, an IHG Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Luzern - Kriens, an IHG Hotel

Exterior
Standard Room, 1 Queen Bed, Accessible
Serves breakfast, lunch and dinner
Exterior
Serves breakfast, lunch and dinner

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Breakfast included
  • Laundry
  • Housekeeping

Explore the area

Map
Am Mattenhof 16, Kriens, LU, 6010
  • Messe Luzern
    4 min walk
  • Nooch
    1 min walk
  • Lucerne (QLJ-Lucerne Train Station)
    13 min drive
  • Emmen Air Base (EML)
    15 min drive

Room options

View all photos for Standard Room, 1 Queen Bed

Blackout curtains, soundproofing, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Blackout curtains, soundproofing, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Blackout curtains, soundproofing, iron/ironing board, free WiFi

Standard Room

  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Double Bed with Sofa bed, Mountain View

Suite, 1 Double Bed with Sofa bed, Mountain View

Suite, 1 Double Bed with Sofa bed, Mountain View

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Single Beds (Pet Friendly)

Blackout curtains, soundproofing, iron/ironing board, free WiFi

Standard Room, 2 Single Beds (Pet Friendly)

  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior

ibis Luzern Kriens

Pet-friendly
Free WiFi
Breakfast available
Parking available
4.0 out of 5, Very good, (414)
The price is €101
for 1 night
includes taxes & fees
5 Jan - 6 Jan
ibis Luzern Kriens

About this property

Holiday Inn Express Luzern - Kriens, an IHG Hotel

Hotel with free breakfast, near Chapel Bridge
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free weekday breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a business center, and dry cleaning.
Holiday Inn Express Luzern - Kriens, an IHG Hotel offers 160 accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Smart televisions come with premium satellite channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express Luzern - Kriens, an IHG Hotel. During your stay, you're just a quick walk from Messe Luzern. Free breakfast, free WiFi in public areas, and a restaurant are available.
  • Free buffet breakfast served on weekdays
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self parking available for a fee
  • Amenities include a front-desk safe, a business center, and 3 meeting rooms
  • Just a 5-minute drive from KKL Lucerne and a few minutes from Chapel Bridge
  • Cats and dogs welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served on weekdays. A computer station is on site and WiFi is free in public spaces.

A business center and 3 meeting rooms are available. A terrace, a vending machine, and multilingual staff are also featured at Holiday Inn Express Luzern - Kriens, an IHG Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Kriens hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM.
Lobby Lounge Restaurant & - This lobby lounge serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Languages

English, French, German, Italian, Russian, Spanish, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (CHF 25 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • 24 hours off-site parking within 164 ft (CHF 25 per night)

Food and drink

  • Free buffet breakfast available weekdays 6:30 AM–9:30 AM
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Lobby Lounge Restaurant &

Family friendly

  • Snack bar/deli
  • Sofa bed
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Meeting rooms - 3

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar in shower
  • Handrails in stairwells
  • Portable shower seat
  • Step-free path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Pillow menu
  • Sofa bed

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels

Entertainment

  • Premium channels
  • Satellite channels
  • Smart TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: CHF 15 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 0.65 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: CHF 25 per night
  • Nearby parking fee: CHF 25 per night(164 ft away; open 24 hours)
  • Pet fee: CHF 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Holiday Inn Express Luzern Kriens Hotel
Holiday Inn Express Luzern Kriens
Inn Express Luzern Kriens
Holiday Inn Express Luzern
Express Luzern Kriens, An Ihg
Holiday Inn Express Luzern Kriens
Holiday Inn Express Luzern Kriens an IHG Hotel
Holiday Inn Express Luzern - Kriens, an IHG Hotel Hotel
Holiday Inn Express Luzern - Kriens, an IHG Hotel Kriens
Holiday Inn Express Luzern - Kriens, an IHG Hotel Hotel Kriens

Holiday Inn Express Luzern - Kriens, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 259 out of 490 reviews" "
Rating 8 - Good. 172 out of 490 reviews" "
Rating 6 - Okay. 33 out of 490 reviews" "
Rating 4 - Poor. 17 out of 490 reviews" "
Rating 2 - Terrible. 9 out of 490 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Myat min

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful receptionists and location is great as well.
Stayed 1 night in Sep 2024

6/10 Okay

binaben

Travelled with family
Hotel 3 stops to main town too many bus tours FRONT STAFF RUDE AND LIES TO US !
Stayed 3 nights in Sep 2024

8/10 Good

vipul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prperty is very nearby to kriens train station. It is to move around.
Stayed 2 nights in Aug 2024

6/10 Okay

Sandra

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Uncomfortable beds. Plates for breakfast smelled horrible!!! Really bad. Jesus!!!! I need a chiropractor. Bad experience.
Stayed 1 night in Aug 2024

10/10 Excellent

Luciano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es un edificio nuevo, por lo cual es más facil que luzca la limpieza y brille su apariencia. Está en un centrito comercial pequeño, donde todo es nuevo como el hotel. Su déficit aparente es que está lejos del centro de Lucerna. Pero es solo aparente porque el hotel te da un pase libre para todos los huéspedes, válido por el periodo de la estadía. A su vez el hotel esta a una cuadra de la estación del tren. El tiempo de demora entre tren y tren va de 1 a 7 minutos y una vez dentro del tren este llega an centro en unos 5'. La ubicación se convierte asi en una ventaja porque por un precio parecido al de un vetusto hotel céntrico puedes alojarte en éste, que es más confortable y tiene los mismos servicios. No tiene heladera, pero en la recepción te dan un box de hielo que te dura toda la noche.
Stayed 2 nights in Aug 2024

10/10 Excellent

dilpreet, sewell

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel to stay. Very close to train station
Stayed 1 night in Aug 2024

6/10 Okay

Shikha

Disliked: Cleanliness, staff & service
Not a good vaue for the money.
Stayed 1 night in Aug 2024

10/10 Excellent

SAI MAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good design interior
Stayed 1 night in Aug 2024

8/10 Good

Ingrid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was clean and great customer service. Great breakfast in the morning! But there was a limited of food options around.
Stayed 1 night in Jul 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel. Good bfast
Stayed 1 night in Jul 2024

10/10 Excellent

DHRUV

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Near the train station, less than 3 min walk, so very easy to travel around
Stayed 2 nights in Jun 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing. Answered all our questions in a very friendly manner. Gave great suggestions for food and things to do and helped us navigate the area.
Stayed 1 night in Jul 2024

10/10 Excellent

Jo-Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was amazing. Property is close to restaurants and public transportaion. Highly recommended!
Stayed 4 nights in Jul 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean - had everything we needed and were able to check in early. Free city transit pass which was immensely helpful and the breakfast was nice as everything else is so expensive to buy in the city! Highly recommend.
Stayed 2 nights in Jul 2024

10/10 Excellent

Kaustubh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience
Stayed 2 nights in Jul 2024

10/10 Excellent

jayantilal

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice clean and good service
Stayed 2 nights in Jun 2024

6/10 Okay

PRASHANT

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities
Room was quite small. Staff is not very friendly. Lack of basic amenities like microwave. No value for money
Stayed 5 nights in Jun 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel!
Just a quick train ride to Lucerne, this is a quiet and less costly place to stay. It’s a great home base if you want to take day trips to Interlaken and local mountains.
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Kar Foon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast options and a good spread. Room is clean and 5 minutes walk from the train station in a very safe neighborhood even when we checked in around 10.30pm at night. No facilities though
Stayed 3 nights in May 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean close to trains 2 stops from central station.
Stayed 1 night in Jun 2024

8/10 Good

Ravichandran, Scotia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lucerne city is just few minutes by train or bus, nearby restaurants and Migros super market, clean surroundings.
Stayed 3 nights in Jun 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb
Stayed 1 night in Jun 2024

10/10 Excellent

Lorenzo

Travelled with partner
Accesible and clean.
Stayed 1 night in May 2024