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Wawel Luxury Apartments by Amstra

4.0 star property

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your current months are December, 2024 and January, 2025.
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January 2025

Photo gallery for Wawel Luxury Apartments by Amstra

Luxury Apartment, 1 Bedroom, Balcony | Private kitchen
Front of property
Property entrance
Luxury Apartment, 1 Bedroom, Balcony, Garden View | Balcony
Junior Suite, 1 Queen Bed | Living area

Reviews

8.2 out of 10

Very good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Outdoor space
    Outdoor space
  • Kitchen
    Kitchen
  • Free WiFi
    Free WiFi

Explore the area

Map
Plac na Groblach 5, Kraków, Lesser Poland, 31-101
  • Planty Park
    3 min walk
  • Royal Road
    5 min walk
  • Dragon's Den
    6 min walk
  • Kraków (KRK-John Paul II - Balice)
    21 min drive

Room options

View all photos for Luxury Apartment, 1 Bedroom

Luxury Apartment, 1 Bedroom

Luxury Apartment, 1 Bedroom

  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 Queen Bed

Junior Suite, 1 Queen Bed

Junior Suite, 1 Queen Bed

  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, Balcony

Studio, Balcony

Studio, Balcony

  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Apartment, 1 Bedroom, Balcony, Garden View

Luxury Apartment, 1 Bedroom, Balcony, Garden View

Luxury Apartment, 1 Bedroom, Balcony, Garden View

  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Luxury Apartment, 1 Bedroom, Balcony

Luxury Apartment, 1 Bedroom, Balcony

Luxury Apartment, 1 Bedroom, Balcony

  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Comfort Suite, Balcony

Comfort Suite, Balcony | Living area

Comfort Suite, Balcony

  • 1 bathroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Wawel Luxury Apartments by Amstra

Apartment with a 24-hour front desk, a short walk to Royal Road
This smoke-free apartment building features a 24-hour front desk, tour/ticket assistance, and a garden. WiFi in public areas is free. Each apartment features free WiFi, a flat-screen TV, and a kitchen with a refrigerator. A coffee/tea maker and an iron/ironing board are among the other amenities available to guests. Housekeeping is not available.
Wawel Luxury Apartments by Amstra offers 7 accommodations with coffee/tea makers and irons/ironing boards. Accommodations at this 4-star apartment have kitchens with full-sized refrigerators/freezers.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms.

During your stay at Wawel Luxury Apartments by Amstra, you're just a quick walk from Royal Road. Features include free WiFi in public areas, plus a roundtrip airport shuttle (surcharge) and an area shuttle (surcharge). This upscale apartment building has 7 apartments. Each apartment includes amenities such as free WiFi and a kitchen.
  • Each apartment offers a kitchen, a flat-screen TV, and a full-sized refrigerator
  • Free WiFi
  • Services include tour or ticket assistance
  • Within a 10-minute walk of Royal Road and Wawel Castle
  • Airport and local-area shuttle service available for a fee
Wawel Luxury Apartments by Amstra offers its guests tour/ticket assistance and a garden. Public spaces have free WiFi. An airport shuttle (available 24 hours) and an area shuttle are available for a fee.

This 4-star Kraków apartment is smoke free.

Languages

English, Polish

Property amenities

Internet

  • Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Local area shuttle (surcharge)

Kitchen

  • Fridge (full size)
  • Coffee/tea maker

Bathrooms

  • Hairdryer (on request)
  • Towels provided

Entertainment

  • Flat-screen TV

Outdoor areas

  • Garden

Pets

  • No pets allowed

Suitability/Accessibility

  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Iron/ironing board
  • 24-hour front desk
  • No housekeeping

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 7 rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning fee: PLN 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: PLN 120 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Front desk staff will greet guests on arrival.

Property is also known as

Wawel Luxury Apartments Amstra Krakow
Wawel Luxury Apartments Amstra
Wawel Luxury Amstra Krakow
Wawel Luxury Amstra
Wawel Luxury Apartments Amstra Apartment Krakow
Wawel Luxury Apartments Amstra Apartment
Wawel Apartments By Amstra
Wawel Luxury Apartments by Amstra Kraków
Wawel Luxury Apartments by Amstra Apartment
Wawel Luxury Apartments by Amstra Apartment Kraków

Wawel Luxury Apartments by Amstra Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 35 out of 80 reviews" "
Rating 8 - Good. 25 out of 80 reviews" "
Rating 6 - Okay. 9 out of 80 reviews" "
Rating 4 - Poor. 8 out of 80 reviews" "
Rating 2 - Terrible. 3 out of 80 reviews" "

8.8/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Jacek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Great location. Many good restaurants around, short walk old market and castle. More communication on how to collect keys would make checkin pleasant experience. We wasted at least 40mins on walking around to find their office. Advice : get soap to bathroom
Stayed 1 night in Apr 2019

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Have stayed at this apartment block over the last 5 years. The first 3 years it was superb! The first time I stayed I was met with the Keys and there was a small bottle of wine with a welcome card from the Amstra team, Unfortunately last year I was met with the keys to the apartment plus a charge for cleaning 50 Zloty.This year I was sent a text on arriving in Krakow with an address to pick up the Keys before heading to Apartment. Plus the 50 Zloty charge Not ideal when you have heavy luggage to haul.The service used to be Exceptional, Sadly no more!! Still love Poland and its people!!
Stayed 4 nights in Feb 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Nov 2016

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Apartment was not as advertised, completely different to the pictures shown on Expedia for what I paid for. Poor communication from hotel, turned up to check in location stated on booking confirmation- was told over the phone I was in the wrong place and that I had to come to the main office. They then proceeded to hang up the phone and I spent the next 30 minutes stood on the street attempting to call the company. Eventually 45 minutes later I found the office. Apartment was clean, however shower door didn’t shut properly so water went all over the bathroom. The shower had almost no power to it which didn’t matter because we had lukewarm water for the entire stay- not ideal when it’s -1 degrees outside and you want to warm up. Just to top it off the heating didn’t work properly so the apartment went from being a sweat box to a freezer every five minutes. I wouldn’t recommend this apartment to anyone. Service was poor and the standard of hotel minimal
Stayed 4 nights in Dec 2018

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to the market square and felt very secure. Staff were also friendly and happy to help
Stayed 4 nights in Dec 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely not what you see in the photos...
Dirty - hair in the shower, dusty bathroom and stained walls and stained mattress. Broken air conditioning, blinds and window treatments hanging off the wall, under stocked kitchen items (2 glasses?!) and only one hand towel - not bath towel, bathmat or kitchen dishcloth. Terrible check in process, went to the address, they had no idea who I was. Had to call the hotel and walk to the main office to collect the keys with all my luggage. Rude staff, very dismissive, very disappointing accommodation when I was finally able to get access. Other people’s clothes and socks left in the wardrobe. Main light isn’t working in the entrance and nobody came to respond and fix anything during my stay.
Stayed 3 nights in Sep 2018

8/10 Good

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a pleasant experience clean quiet apartment nice food for breakfast friendly service
Stayed 1 night in Sep 2018

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Value for money!!
The apartment was lovely, very quiet area and perfect for a short break!
Stayed 4 nights in Sep 2018

8/10 Good

lynda, belfast

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
An excellent private apartment near the castle
When we finally got to our apartment it was excellent however the company that leases the apartments could do with a lot of improvement. They didn’t have any apartments ready for us despite confirming our booking the day before. The building where the office for collecting the keys isn’t signposted at all with their details. Our apartment wasn’t cleaned while we were there either and we were only given 2 towels. No mats to step out of the shower and no complimentary soap. However the apartment itself was top quality. Only 5 minutes walk from the main square and was fully equipped with kitchen utensils, a microwave, fridge and dishwasher and a washing machine in the private hall outside. I felt very secure as the building was key code entry and had 24 hour security.
Stayed 5 nights in Sep 2018

4/10 Poor

jay, london

Disliked: Room comfort
Basic amenities and misleading as luxury apartment
We did not meet representative at first on arrival, but met very kind gentleman who spoke polish and phoned and organised representative to meet us. concierge spoke no English but very nice gentleman. No starter pack on flat or no water. No instructions or map for city. This was an open plan basic apartment,studio but misleading as titled as one bedroom apartment. It had one double bed and sofa bed in lounge , which was separated from bed by half glass partition. Double bed was small and with very poor mattress that led to back stiffness. No side table or lamps. Bathroom at the other end of half bedroom! Balcony very spacious but no chairs or table. Kitchen under equipped and no microwave. Bathroom lacked drainage and so after shower,water was accumulated. We could not operate Tv. Apartment representative was very courteous with good English but could not do anything for our issues. We eventually got relocated next day to another very nice apartment.
Stayed 3 nights in Aug 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
spacious apartment close to city amneties
Good kitchenette and bathroom. shower was quite good. Breakfast was delivered every morning at 8.30am . Basic for vegetarians No restaurant. Super market was close by. Staff did not speak English at the store. No hand towels in the bathroom. washing machine worked well. Drying was easier at the balcony. we paid 90 Zolty on arrival for cleaning and tax. No daily cleaning. Can get cleaning done for 70 or 80 Zolty per day. Air condition was very poor. we had to keep the balcony door open at night also. Though complained, nothing happened. No English TV. WIFI was good. for halal food, there was not any close by.
Stayed 3 nights in Aug 2018

4/10 Poor

Robert, United Kingdom

Liked: Cleanliness
What a difference a year Makes!!
When I arrived to pick up the keys to the apartment I was met by a lady with a " Chip and Pin machine" stating that there are now additional charges for Cleaning and Maintenance!! When I last stayed at the apartments 16 months ago there was a bottle of Prosecco and a welcome note from the Amstra team.(NO CHARGES) What a difference a year makes. very disappointing.The Apartment unlike my last stay did not have a Washing Machine, Also an Iron, but NO board. bizarre. otherwise it was fine.and a wonderful stay in beautiful Krakow.
Stayed 4 nights in Jul 2018

6/10 Okay

Coral

City break
Basic - all you need for a city break. We paid for a balcony but had no chairs or table in order for us to sit out. Comfort - was ok, room was warm and the shower was pretty good. WiFi - good. Breakfast was ok considering it’s delivered in a box. (Continental) We didn’t use the kitchen area but it’s there if you need it, microwave and hob. Fridge and dishwasher. Staff very responsive to emails (as they are never around) - security guards don’t really acknowledge you. Would stay again - nothing special but reasonable price.
Stayed 4 nights in Mar 2018

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Good location, room ok however a lot of minor jobs need fixing within the room. Very confusing upon arrival, as we arrived around midnight the reception door was locked by a code, lucky we was let in by the security guard however he didn’t speak any English. We then rang the number on a notice and someone came to show us to the room. Also when checking out the apartment was very confusing to find the office to leave our bags as our flight were only later on in the day. Communication between the customers and company need to be a lot better and a lot more professional.
Stayed 4 nights in Mar 2018

10/10 Excellent

Rosemary, Aberdeen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The apartment was in an excellent location.
We were met at reception area and taken to the apartment. Everything was explained to us.
Stayed 14 nights in Jun 2017

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A+
I loved the experience: would return again.
Stayed 2 nights in May 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe, secure and convenient location!
A huge breakfast was delivered every morning by a friendly staff. The room had a complete kitchen with 4 chairs. We cooked dinner daily Front desk was very helpful. Well kept and very clean.

8/10 Good

Brian, London

Liked: Cleanliness, staff & service, room comfort
Spacious apartment near the centre of Krakow
We had a great time on our 3 day trip. Taxi from the airport (John Paul 11) cab rank was 89 zloty, plus tip. Say £21. Transport around Krakow is very cheap but you can walk to the main tourist sites. Incidentally, say John Paul 11 airport to a Krakow resident and they look blank. They call it Krakow aiport or Lotnisko. Train back to the airport (ticket bought on board) was 18 zloty for two pensioners. Platform 3 at the train station. The castle and cathedral are must see places. On our last day we left our hand baggage at the castle luggage office all day for no charge. The old square was huge and surrounded by restaurants where you can drink or eat for very reasonable prices. The Schindler factory is well worth a visit. Next time we will visit the salt mine and the concentration camp.

10/10 Excellent

Carol, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the main square
Nice clean accommodation close to the square with self catering facilities and friendly staff.

10/10 Excellent

Fran, Hampshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the Old Town
Hotel was in an excellent situation. Close to the Old Town, the castle and close to the coach pick up area for the excursions to the Salt mines and Ausweitz.

8/10 Good

Jane, Huddersfield

Liked: Staff & service, property conditions & facilities, room comfort
Birthday break in Krakow
booked this as a surprise for my husband. I based my decision on previous reviews. Disappointed as the apartment didn't have a fantastic view, it was clean but the toilet seat was broken, if the toilet had been cleaned this would have been noticed, took 48 hours before being fixed. With the nice weather, balcony furniture would have been nice. The bed was comfortable, and the breakfast provided was plentiful. Still working on apartments upstairs so was woken up at around 8am each day by workmen.

10/10 Excellent

Conor, Belfast

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to everything, Jewish quarter and market sq
Excellent apartments. Very modern and close to all the popular places. The only downside was that the sofa bed was not that comfortable as a sofa and the TV had no channels suitable for English speaking guests. Apart from those minor things the apartment was perfect

10/10 Excellent

dawn, belfast

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas break
Really well located apartment in old town central to everything.Everything that you need is supplied and very secure there was a 24hr security even on xmas day

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, only 5 minutes or so walk from the main square. Helpful staff and tidy apartment

10/10 Excellent

Milka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apartment!!!
Great apartment for good price at excellent location!