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Vienna House by Wyndham Andel's Cracow

4.0 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Vienna House by Wyndham Andel's Cracow

Exterior
Bar (on property)
Point of interest
Point of interest
Superior Twin Room

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Spa
  • Gym
  • Room service
  • Parking available

Explore the area

Map
Ul. Pawia 3, Kraków, Lesser Poland, 31-154
  • Royal Road
    1 min walk
  • Galeria Krakówska
    1 min walk
  • Planty Park
    4 min walk
  • Kraków (KRK-John Paul II - Balice)
    27 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Suite

Suite

Suite

  • 70 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 48 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room

TV, pay films

Deluxe Double Room

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, Accessible

Room, Accessible

Room, Accessible

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Premium bedding, in-room safe, desk, laptop workspace

Superior Twin Room

  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

Exterior

Mercure Krakow Stare Miasto (Old Town)

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.8 out of 5, Exceptional, (929)
The price is €88
for 1 room
includes taxes & fees
9 Jan - 10 Jan
Mercure Krakow Stare Miasto (Old Town)

About this property

Vienna House by Wyndham Andel's Cracow

Hotel with a fitness center, a quick walk to Kraków Barbican
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna, and a conference center are onsite. Housekeeping is available on request.
Vienna House by Wyndham Andel's Cracow offers 159 accommodations with safes and complimentary bottled water. Beds feature premium bedding. Televisions come with satellite channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Kraków hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a sauna, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Vienna House by Wyndham Andel's Cracow's great location gets high marks from our customers. During your stay, you're just a quick walk from Main Market Square. Free WiFi in public areas, a restaurant, and a gym are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy a bite to eat at Restauracja Mavericks, a theme restaurant that serves Californian cuisine
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a sauna, and complimentary bicycles
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute walk from Kraków Barbican and 10 minutes by foot from Main Market Square
  • Airport and local-area shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Vienna House by Wyndham Andel's Cracow offers its guests a sauna, a fitness center, and complimentary bicycles. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center, 6 meeting rooms, and limo/town car service are available. Event space at this hotel measures 4736 square feet (440 square meters) and includes a conference center. Spa services, a terrace, and multilingual staff are also featured at the business-friendly Vienna House by Wyndham Andel's Cracow. An area shuttle within 100 meters and an airport shuttle (available 24 hours) are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Kraków hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
Restauracja Mavericks - This theme restaurant specializes in Californian cuisine and serves breakfast and dinner.
Bar Smok - Onsite bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Covered self parking on site (PLN 120 per day)
  • Limited on-site parking
  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Local area shuttle (surcharge) up to 100 metres
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: PLN 80 for adults and PLN 80 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Restauracja Mavericks
  • Bar Smok

Things to do

  • Bike parking
  • Bike storage
  • Fitness centre
  • Free bike hire
  • Sauna
  • Shopping centre
  • Spa services

Family friendly

  • Cots/infant beds (surcharge)
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Conference centre (4736 square feet of space)
  • Meeting rooms - 6

Outdoors

  • Terrace

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lift door width (centimetres): 300
  • Deep-pile carpet in room
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Cots/infant beds (surcharge)
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • Films for purchase
  • Satellite channels
  • TV

Food and drink

  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products used
  • Energy-saving switches
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: PLN 100 per accommodation, per day
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for PLN 250 per day.
  • Cribs (infant beds) are available for PLN 250 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PLN 80 for adults and PLN 80 for children
  • Airport shuttle fee: PLN 150 per vehicle (one-way, maximum occupancy 3)
  • Covered self parking fee: PLN 120 per day
  • Pet fee: PLN 100 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: PLN 250 per day
  • Rollaway bed fee: PLN 250 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Vienna House by Wyndham Andel's Cracow offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Vienna House Andel's Cracow Krakow
andel's Vienna House Cracow Hotel Krakow
andel's Vienna House Cracow Hotel
andel's Vienna House Cracow Krakow
andel's Vienna House Cracow
andel's by Vienna House Cracow
Vienna House Andel's Cracow Hotel Krakow
Vienna House Andel's Cracow Hotel
Vienna House Andel’s Cracow

Vienna House by Wyndham Andel's Cracow Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 729 out of 1000 reviews" "
Rating 8 - Good. 240 out of 1000 reviews" "
Rating 6 - Okay. 19 out of 1000 reviews" "
Rating 4 - Poor. 5 out of 1000 reviews" "
Rating 2 - Terrible. 7 out of 1000 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Rhodora Marie, Overland Park

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Wael

Stayed 1 night in Aug 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Vanya

Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Fisher

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good breakfast, near shopping and Old Town. Good price for the stay and if going by train to Krakow, very convenient.
Stayed 2 nights in Sep 2024

10/10 Excellent

Uri

Liked: Staff & service, amenities
Stayed 3 nights in Aug 2024

10/10 Excellent

Tomasz

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Stay in Kraków
Stayed 1 night in Aug 2024

10/10 Excellent

Jayneel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Stanley

Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice, comfortable rooms very accomodating staff...especially Monika.
Stayed 3 nights in Aug 2024

10/10 Excellent

Gloria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

p

Stayed 3 nights in May 2024

10/10 Excellent

Ashley

Stayed 3 nights in Jul 2024

10/10 Excellent

Oren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

Mustafa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will be coming back for sure!
We had a outstanding stay at Vienna House. Great location, clean and spacious. All staff within the hotel were polite, attentive and friendly.
Stayed 3 nights in Jul 2024

10/10 Excellent

Wojtek

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel and service. One of the best and most convenient locations in town.
Stayed 1 night in Jul 2024

10/10 Excellent

Li Shan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Just beside the shopping mall and train station. Clean and quiet. The hotel arranged for me to stay in the room that is far away from the streets as i am a light sleeper and i had requested for it. Great service and i highly recommend the hotel for people visiting krakow!
Stayed 2 nights in Jul 2024

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient. Helpful staff
Stayed 3 nights in Jul 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Malgorzata

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

A.B

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was comfortable and sparkling clean. Free water bottles and a small cooler. Staff was extremely kind and helpful. Great location, next to the mall Galeria Krakowska and train station. I recommend this hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Wojtek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable modern hotel in fab location
Super comfortable rooms. Perfect location close to railway station, old town, huge shopping mall and tram stop. Great value breakfast buffet with many options.
Stayed 3 nights in Jun 2024

10/10 Excellent

Jakub

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel with a perfect location next to the main train station, everything was great apart that during my stay there was some sports event on the front of my window so there was no chance for long sleep
Stayed 4 nights in Jun 2024