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Polonia Hotel

3.0 star property

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Photo gallery for Polonia Hotel

Lobby
Lobby
Lobby
City view from property
Premium Double Room | Living area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Parking available
  • Housekeeping

Explore the area

Map
BASZTOWA,25, Kraków, Lesser Poland Voivodeship, 31-156
  • Royal Road
    ‪1 min walk‬
  • Kraków Barbican
    ‪3 min walk‬
  • Galeria Krakówska
    ‪3 min walk‬
  • Kraków (KRK-John Paul II - Balice)
    ‪29 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 50 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room

Classic Room

Classic Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Luxury Apartment

Luxury Apartment | Living area

Luxury Apartment

  • 70 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Double Room

In-room safe, desk, free WiFi, bed sheets

Premium Double Room

  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

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Room

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  • Free WiFi
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4.4 out of 5, Excellent, (521)
The price is €90
for 1 room
includes taxes & fees
9 Mar - 10 Mar
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About this property

Polonia Hotel

Hotel with a 24-hour front desk, steps from Royal Road
This smoke-free hotel features a bar/lounge, self parking, and a 24-hour front desk. WiFi in public areas is free. Other amenities include limo/town car service, a computer station, and tour/ticket assistance.
Polonia Hotel offers 55 accommodations with safes and complimentary bottled water. Televisions come with satellite channels. Bathrooms include bathtubs or showers and hair dryers.

This Kraków hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Our customers tell us they can't get enough of Polonia Hotel's great location. During your stay, you're just a quick walk from Royal Road. Enjoy features like free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi (speed: 25+ Mbps)
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include tour or ticket assistance, a porter, and luggage storage
  • Guests have great things to say about the location and the helpful staff
  • Steps from Royal Road and 8 minutes by foot from Main Market Square
  • Dogs welcome for a fee
A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include 3 meeting rooms and limo/town car service. You can enjoy a drink at the bar/lounge. Multilingual staff, tour/ticket assistance, and a front-desk safe are also featured at Polonia Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Kraków hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
Room service is available.
A hosted evening meal is available for a surcharge daily.

Languages

English, Polish, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (PLN 70 per day)
  • Limited on-site parking
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: PLN 65 for adults and PLN 65 for children
  • 1 bar
  • Room service available
  • Hosted evening meal available daily for a fee of PLN 60

Family friendly

  • Separate living room

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Computer station
  • Meeting rooms - 3

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Bath or shower
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 15-inch TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: PLN 70 per pet, per day
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PLN 150 per day.
  • Cribs (infant beds) are available for PLN 60 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PLN 65 for adults and PLN 65 for children
  • Self parking fee: PLN 70 per day
  • Pet fee: PLN 70 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: PLN 60 per day
  • Rollaway bed fee: PLN 150 per day
  • Hosted evening meal: PLN 60

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.
Property Registration Number PL6760007850

Property is also known as

Hotel Polonia Krakow
Polonia Krakow
Polonia Hotel Cracow
Polonia Cracow
Polonia Hotel Hotel
Polonia Hotel Kraków
Polonia Hotel Hotel Kraków

Polonia Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 108 out of 190 reviews
Rating 8 - Good. 62 out of 190 reviews
Rating 6 - Okay. 10 out of 190 reviews
Rating 4 - Poor. 8 out of 190 reviews
Rating 2 - Terrible. 2 out of 190 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would definitely stay there again!
Stayed 3 nights in Oct 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

JUAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jul 2024

10/10 Excellent

ALAN MICKEL

Liked: Amenities
Nice hotel close to all the tourist spot walking distance to the train station going to the airport is easy and convenient
Stayed 2 nights in Oct 2024

6/10 Okay

Maria

Liked: Cleanliness
Sleepless night because of very busy noisy street.
First floor room facing very noisy street (many street cars)almost impossible to sleep at night.
Stayed 1 night in Oct 2024

10/10 Excellent

Ben, Seattle

Stayed 2 nights in Sep 2024

8/10 Good

Dominique

Travelled with partner
Great traditional hotel - the downside was the noise of the trams starting at 3.30 am. Being on a junction with 4 tramways operating was not good for our sleep .
Stayed 3 nights in Sep 2024

10/10 Excellent

Olha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Gillian

Travelled with partner
Liked: Cleanliness, staff & service
Close to rail and bus stations, walkable to old city attractions, good value
Stayed 2 nights in Sep 2024

10/10 Excellent

Neil

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Summer Weekend Break
The Pillows far toooo soft.
Stayed 4 nights in Sep 2024

10/10 Excellent

Aleksandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near Old Town. Definitely will stay again while in Cracow.
Stayed 3 nights in Jun 2024

10/10 Excellent

JANET

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second stay at Hotel Polonia. First time 9 years ago. We had a corner (super) room... Bed and pillows were good. Walking distance to Stare Rynek. We parked our car for 2 days and either walked or Ubered. The breakfast buffet is the same now as it was on our first visit. It was ok but could use a bit of a change.
Stayed 2 nights in Sep 2024

10/10 Excellent

Salvatore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

Jamie

Travelled with family
Liked: Room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in a charming hotel/great location!
Stayed 1 night in Aug 2024

10/10 Excellent

JANUSZ

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly people, excellent customer service
Stayed 2 nights in Aug 2024

10/10 Excellent

Monika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the size of the room, high ceilings. Very clean and very convenient location. Downside TV was too small.
Stayed 3 nights in Aug 2024

10/10 Excellent

Mary Jo, Steubenville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were helpful, especially in assisting with luggage and providing information on how to get to the train station. The surroundings are lovely and in close proximity to many enjoyable activities.
Stayed 1 night in Aug 2024

4/10 Poor

A

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Marcin

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, lots to do, hotel is comfortable. Older property but with character. Not in the middle of old town but right next door
Stayed 4 nights in Aug 2024

8/10 Good

Margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
older but charming!
hotel located steps away from the train station and 10 min from the city center, very convenient location! Room was specious and clean, only complain was the noise from the street. I could hear street traffic and tram stop[p was just outside my window. it's an older building but it has its charm. We has delicious dinner at the hotel restaurant and the potatoes pancakes were simply delicious! I would recommend this place for the location and dining as well as the pleasant service, they let us leave our luggage for a day!
Stayed 1 night in Jul 2024

8/10 Good

Marta

Business traveller
Liked: Cleanliness, staff & service
For one night is ok
The room had window just oposit the tram stop so it was noisy. Food was good. For one night is ok but I could not stand noise for longer stay
Stayed 1 night in Jul 2024

8/10 Good

Patrycja

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Bobby

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful and staff. Excellent breakfast! Clean and bedding..
Stayed 2 nights in Jun 2024