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Polonia Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Polonia Hotel

Lobby
Lobby
Deluxe Double Room
Lobby
City view from property

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping

Explore the area

Map
BASZTOWA,25, Kraków, Lesser Poland Voivodeship, 31-156
  • Royal Road
    1 min walk
  • Kraków Barbican
    3 min walk
  • Galeria Krakówska
    3 min walk
  • Kraków (KRK-John Paul II - Balice)
    29 min drive

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 50 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room

Classic Room

Classic Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Luxury Apartment

Luxury Apartment | Living area

Luxury Apartment

  • 70 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Double Room

In-room safe, desk, free WiFi, bed sheets

Premium Double Room

  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

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Exterior

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4.4 out of 5, Excellent, (1026)
The price is €280
for 1 night
includes taxes & fees
7 Dec - 8 Dec
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About this property

Polonia Hotel

Hotel with a 24-hour front desk, steps from Royal Road
This smoke-free hotel features a bar/lounge, self parking, and a 24-hour front desk. WiFi in public areas is free. Other amenities include limo/town car service, a computer station, and tour/ticket assistance.
Polonia Hotel offers 55 accommodations with safes and complimentary bottled water. Televisions come with satellite channels. Bathrooms include bathtubs or showers and hair dryers.

This Kraków hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Our customers tell us they can't get enough of Polonia Hotel's great location. During your stay, you're just a quick walk from Royal Road. Enjoy features like free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi (speed: 25+ Mbps)
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include tour or ticket assistance, a porter, and luggage storage
  • Guests have great things to say about the location and the breakfast
  • Steps from Royal Road and 8 minutes by foot from Main Market Square
  • Dogs welcome for a fee
A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include 3 meeting rooms and limo/town car service. You can enjoy a drink at the bar/lounge. Multilingual staff, tour/ticket assistance, and a front-desk safe are also featured at Polonia Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Kraków hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
Room service is available.
A hosted evening meal is available for a surcharge daily.

Languages

English, Polish, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (PLN 70 per day)
  • Limited on-site parking
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: PLN 65 for adults and PLN 65 for children
  • 1 bar
  • Room service available
  • Hosted evening meal available daily for a fee of PLN 60

Family friendly

  • Separate living room

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Computer station
  • Meeting rooms - 3

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Bath or shower
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 15-inch TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: PLN 70 per pet, per day
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PLN 150 per day.
  • Cribs (infant beds) are available for PLN 60 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PLN 65 for adults and PLN 65 for children
  • Self parking fee: PLN 70 per day
  • Pet fee: PLN 70 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: PLN 60 per day
  • Rollaway bed fee: PLN 150 per day
  • Hosted evening meal: PLN 60

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival.
Property Registration Number PL6760007850

Property is also known as

Hotel Polonia Krakow
Polonia Krakow
Polonia Hotel Cracow
Polonia Cracow
Polonia Hotel Hotel
Polonia Hotel Kraków
Polonia Hotel Hotel Kraków

Polonia Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 95 out of 171 reviews" "
Rating 8 - Good. 57 out of 171 reviews" "
Rating 6 - Okay. 9 out of 171 reviews" "
Rating 4 - Poor. 8 out of 171 reviews" "
Rating 2 - Terrible. 2 out of 171 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

JANUSZ

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly people, excellent customer service
Stayed 2 nights in Aug 2024

10/10 Excellent

Monika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the size of the room, high ceilings. Very clean and very convenient location. Downside TV was too small.
Stayed 3 nights in Aug 2024

10/10 Excellent

Mary Jo, Steubenville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were helpful, especially in assisting with luggage and providing information on how to get to the train station. The surroundings are lovely and in close proximity to many enjoyable activities.
Stayed 1 night in Aug 2024

4/10 Poor

A

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Marcin

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, lots to do, hotel is comfortable. Older property but with character. Not in the middle of old town but right next door
Stayed 4 nights in Aug 2024

8/10 Good

Margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
older but charming!
hotel located steps away from the train station and 10 min from the city center, very convenient location! Room was specious and clean, only complain was the noise from the street. I could hear street traffic and tram stop[p was just outside my window. it's an older building but it has its charm. We has delicious dinner at the hotel restaurant and the potatoes pancakes were simply delicious! I would recommend this place for the location and dining as well as the pleasant service, they let us leave our luggage for a day!
Stayed 1 night in Jul 2024

8/10 Good

Marta

Business traveller
Liked: Cleanliness, staff & service
For one night is ok
The room had window just oposit the tram stop so it was noisy. Food was good. For one night is ok but I could not stand noise for longer stay
Stayed 1 night in Jul 2024

8/10 Good

Patrycja

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Bobby

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful and staff. Excellent breakfast! Clean and bedding..
Stayed 2 nights in Jun 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and hotel were good, the breakfast had a great variety. Great location next to the old town and to the train station. Spacious clean room. The noise from the tram does travel to the room so just have a pair of earplugs and it will be fine.
Stayed 2 nights in Apr 2024

10/10 Excellent

Russell Buchanan

Travelled with partner
Liked: Amenities
We stayed three nights in the Polonia Hotel..Nice rooms ,excellent location and super breakfast.Staff friendly and helpful
Stayed 3 nights in Jun 2024

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely old world hotel very close to central Station. Lots of original features. Big rooms and very clean. Great location. Good place to stay in Krakow.
Stayed 1 night in Jun 2024

10/10 Excellent

Matvey

Liked: Cleanliness, staff & service, property conditions & facilities
Large room, good location
Stayed 1 night in Jun 2024

10/10 Excellent

Minna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel right by the old town. Short walk from the train station. Huge mall, Galleria Krakowska , is right next to the hotel. There is a big supermarket, too. Our room was spacious and quiet. It was facing the courtyard. Very friendly staff. Cleaning lady did excellent job keeping our room impeccable. We stayed 3 nights and walked all over from the hotel.
Stayed 3 nights in May 2024

10/10 Excellent

Urszula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

8/10 Good

Joyce

Liked: Cleanliness, staff & service, room comfort
Great location, friendly hotel.
First room was next to tram lines and trams thundered by every minute. Tram frequency slowed down over night but didn't stop. First night no sleep. Polonia changed my room to a quieter room for rest of stay. Decor of second room not as nice but room was quiet. Grateful staff were able to accommodate. Staff very frienhly. Restaurant was excellent. Location excellent--near rail station and Old Town Square.
Stayed 4 nights in Apr 2024

6/10 Okay

Beata

Liked: Staff & service
Disliked: Cleanliness
Perfect allocation but medium standard.
The breakfast was very good , and fresh. Lots of choices for everyone. It was big plus. The hotel is very close to train station and very close to town, so the allocation is perfect. Standard the hotel maximum 3 stars and looks like they have problem with clean, especially on the reception and public area. It is beautiful old building but not renovating from long time.
Stayed 1 night in May 2024

8/10 Good

Lilibeth Hazel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious
Stayed 1 night in Apr 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Place to Stay
Very nice stay. Hotel convenient, close to train station and Old Town. Room was large and airy, but I would suggest room not facing street due to city traffic noise.
Stayed 3 nights in Apr 2024

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic find!
What a fantastic find: original older hotel, great location just outside 'old' town; close to trams, buses and main train station. Massive shopping centre close by. Easy pleasant walk to Planty park and old town. Fantastic breakfast, good size rooms. Evening meals available at a reasonable price. The only negative is (depending where your room is) you will hear the public transport overnight but it didn't bother us!
Stayed 4 nights in Mar 2024

10/10 Excellent

STEVEN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

10/10 Excellent

John

Stayed 1 night in Feb 2024

10/10 Excellent

Jerome

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Oscar

Stayed 3 nights in Dec 2023