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Polonia Hotel

3.0 star property

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Photo gallery for Polonia Hotel

Lobby
Lobby
Front of property
Lobby
Premium Double Room | Living area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Parking available
  • Housekeeping

Explore the area

Map
BASZTOWA,25, Kraków, Lesser Poland Voivodeship, 31-156
  • Royal Road
    ‪1 min walk‬
  • Main Market Square
    ‪8 min walk‬
  • Wawel Castle
    ‪8 min drive‬
  • Kraków (KRK-John Paul II - Balice)
    ‪29 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 50 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room

Classic Room

Classic Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Luxury Apartment

Luxury Apartment | Living area

Luxury Apartment

  • 70 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Double Room

In-room safe, desk, free WiFi, bed sheets

Premium Double Room

  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

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About this property

Polonia Hotel

Hotel with a 24-hour front desk, steps from Royal Road
This smoke-free hotel features a bar/lounge, self parking, and a 24-hour front desk. WiFi in public areas is free. Other amenities include limo/town car service, a computer station, and tour/ticket assistance.
Polonia Hotel offers 55 accommodations with safes and complimentary bottled water. Televisions come with satellite channels. Bathrooms include bathtubs or showers and hair dryers.

This Kraków hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Our customers tell us they can't get enough of Polonia Hotel's great location. During your stay, you're just a quick walk from Royal Road. Enjoy features like free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi (speed: 25+ Mbps)
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include tour or ticket assistance, a porter, and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • Steps from Royal Road and 8 minutes by foot from Main Market Square
  • Dogs welcome for a fee
A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include 3 meeting rooms and limo/town car service. You can enjoy a drink at the bar/lounge. Multilingual staff, tour/ticket assistance, and a front-desk safe are also featured at Polonia Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Kraków hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
Room service is available.
A hosted evening meal is available for a surcharge daily.

Languages

English, Polish, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service
  • Parking on site (PLN 70 per day)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: PLN 65 for adults and PLN 65 for children
  • A bar/lounge
  • Hosted evening meal available daily for a fee of PLN 60

Family friendly

  • Living room

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Computer station

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 15-inch TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Room service
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: PLN 70 per pet, per day
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PLN 150 per day.
  • Cribs (infant beds) are available for PLN 60 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PLN 65 for adults and PLN 65 for children
  • Self parking fee: PLN 70 per day
  • Pet fee: PLN 70 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: PLN 60 per day
  • Rollaway bed fee: PLN 150 per day
  • Hosted evening meal: PLN 60

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.
Property Registration Number PL6760007850

Property is also known as

Hotel Polonia Krakow
Polonia Krakow
Polonia Hotel Cracow
Polonia Cracow
Polonia Hotel Hotel
Polonia Hotel Kraków
Polonia Hotel Hotel Kraków

Polonia Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 119 out of 204 reviews
Rating 8 - Good. 63 out of 204 reviews
Rating 6 - Okay. 12 out of 204 reviews
Rating 4 - Poor. 8 out of 204 reviews
Rating 2 - Terrible. 2 out of 204 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gracious, classy, well maintained, and kudos to the chef. I liked it well enough to extend my stay two extra days. Bonus--It is close to everything. Some reviewers have mentioned the noise from the trolleys. It is true they are a constant, but they feel like the steady heartbeat of the city. They are not shrill or startling. If you are on a higher floor, they are just background sound.
Stayed 1 night in Jan 2025

10/10 Excellent

Alla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice hotel , my mother in law enjoyed her 1-night stat
Stayed 1 night in Oct 2024

8/10 Good

Andre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Windows are very old so they don't close properly so the room was always an icebox and the noise of the street trams was annoying. Other than that the hotel was charming
Stayed 9 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Excellent stay. Its a traditional hotel with many period features. The breakfast is outstanding and varied. The staff is very helpful. The location is very handy for old town and also close to the train station and other public transport. We have stayed there before and would choose it again.
Stayed 4 nights in Nov 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect spot on Krakow

What a gem of a hotel. Room was so comfy and the shower was hot! Great location.
Stayed 2 nights in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would definitely stay there again!
Stayed 3 nights in Oct 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

JUAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jul 2024

10/10 Excellent

ALAN MICKEL

Liked: Amenities
Nice hotel close to all the tourist spot walking distance to the train station going to the airport is easy and convenient
Stayed 2 nights in Oct 2024

6/10 Okay

Maria

Liked: Cleanliness

Sleepless night because of very busy noisy street.

First floor room facing very noisy street (many street cars)almost impossible to sleep at night.
Stayed 1 night in Oct 2024

10/10 Excellent

Ben, Seattle

Stayed 2 nights in Sep 2024

8/10 Good

Dominique

Travelled with partner
Great traditional hotel - the downside was the noise of the trams starting at 3.30 am. Being on a junction with 4 tramways operating was not good for our sleep .
Stayed 3 nights in Sep 2024

10/10 Excellent

Olha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Gillian

Travelled with partner
Liked: Cleanliness, staff & service
Close to rail and bus stations, walkable to old city attractions, good value
Stayed 2 nights in Sep 2024

10/10 Excellent

Neil

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities

Summer Weekend Break

The Pillows far toooo soft.
Stayed 4 nights in Sep 2024

10/10 Excellent

Aleksandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near Old Town. Definitely will stay again while in Cracow.
Stayed 3 nights in Jun 2024

10/10 Excellent

JANET

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second stay at Hotel Polonia. First time 9 years ago. We had a corner (super) room... Bed and pillows were good. Walking distance to Stare Rynek. We parked our car for 2 days and either walked or Ubered. The breakfast buffet is the same now as it was on our first visit. It was ok but could use a bit of a change.
Stayed 2 nights in Sep 2024

10/10 Excellent

Salvatore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

Jamie

Travelled with family
Liked: Room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in a charming hotel/great location!

Stayed 1 night in Aug 2024

10/10 Excellent

JANUSZ

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly people, excellent customer service
Stayed 2 nights in Aug 2024

10/10 Excellent

Monika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the size of the room, high ceilings. Very clean and very convenient location. Downside TV was too small.
Stayed 3 nights in Aug 2024

10/10 Excellent

Mary Jo, Steubenville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were helpful, especially in assisting with luggage and providing information on how to get to the train station. The surroundings are lovely and in close proximity to many enjoyable activities.
Stayed 1 night in Aug 2024

4/10 Poor

A

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Marcin

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024