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4.2 out of 5

"I am sorry to say that on check-in late evening of Sunday 19th May we were not provided with a room with the undernoted description. Due to it being d ... " More

By a verified traveller on Thu 23 May 2019

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Superior Room, View (Castle View)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Standard Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Family Room, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Park Inn by Radisson Krakow. During your stay, you're just a quick walk from ICE Krakow Congress Centre. Free WiFi in public areas, a restaurant and a gym are available. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi and wired Internet
  • Enjoy international cuisine while dining at Vibes Restaurant & Bar
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and complimentary bicycles
  • Within a 15-minute walk of Wawel Castle and Wawel Cathedral
  • Airport, train station pick-up and shopping centre shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Park Inn by Radisson Krakow ratings based on 23 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Park Inn by Radisson Krakow

Everyone (11) Business (1) Couples (6) Family (2) Friends (1)
5 out of 5
very nice staff

Posted by on 11 Feb 2023

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Comment from Hotel Management

12 Feb 2023 by Vadym Tarasenko

Dear Michael,Thank you very much for taking your time to share your experience regarding your recent stay with us.We are happy that your expectations were met and you were satisfied with our service. Hope that during your next visit to Krakow we will see you again as our guest.Kind regards,Vadym TarasenkoGuest Service Representative

3 out of 5
I am sorry to say that on check-in late evening of Sunday 19th May we were not provided with a room with the undernoted description. Due to it being dark when we arrived we unpacked after our long journey from Salsburg, we did not notice until Monday morning that we had been given an unrepresentative room despite paying for the undernoted. Superior Room - Wawel Castle View--- This is the Radisson description

Posted by on 23 May 2019

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Comment from Hotel Management

24 May 2019 by Zofia Łojewska

Dear Guest, Thank you for taking the time to rate us. We take the feedback from our guests very seriously. We are very sorry about the situation which has occured during your stay. We encourage you to always contact the front desk in situation like that. We are eager to help. We hope that you will choose to stay with us again, so that we may improve oursleves in your eyes. Kind regards, Zofia Łojewska Guest Service Representative Park Inn by Radisson

5 out of 5
Excellent hotel with excellent staff, especially Ewa (mini Ewa) who was very sweet and was able to propose different touristic activities. Highly recommended.

Posted by , from Bristol on 8 Apr 2018

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Comment from Hotel Management

6 Jun 2018 by Aneta

Dear Dion, Thank you for taking the time to review your stay with us. We will let "mini Ewa" know that you were pleased with her service :-) We hope to welcome you back again soon. Sincerely, Aneta Zarebska Front Office Manager Park Inn by Radisson

4 out of 5

vg

very nice & confortable; would have appreciated more europeen food but that's being fussy

Posted by on 21 Nov 2013

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4 out of 5

Great Hotel

Hotel very clean and quiet. Hotel staff were helpful and friendly. Not too far to walk to the Market Square. I would recommend this hotel to anyone looking for a trip to Krakow

Posted by on 1 Oct 2013

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3 out of 5
Kokolattiamatto tunkkainen, verhoissa tahroja. Huonekuvaukessa sanottu huoneissa olevan tohvelit, joka nostaisi mukavuutta kokolattiamaton suhteen, mutta tohveleita ei ollut.

Posted by on 3 Nov 2019

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Comment from Hotel Management

4 Nov 2019 by Park Inn by Radisson Response

Dear Guest, Thank you for your review. We always learn from the useful reviews and your unusual comment helped us rethink about one specific detail I regret reading that your stay was not according your expectations. We took your suggestions very seriously. I hope on an other occasion we will have the opportunity to surprise you :) Kindest Regards, Daniel Warcholek Front Office Shift Leader

4 out of 5
Erinomainen aamupala ja siisti hotelli. Vedenpaine suihkussa oli heikohko, mutta kyllä sillä pärjäsi. Sijainti oli ok, mutta hivenen lähempänä vanhaa kaupunkia olisi säästänyt jalkoja. Kaikki oli kuitenkin kävelyetäisyyden päässä, joten tulipahan liikuttua.

Posted by on 16 Oct 2019

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Comment from Hotel Management

19 Oct 2019 by Zofia

Dear Guest, Thank you for your thorough feedback. We are glad to know that your stay with us was pleasant. We hope to see you again! Kind regards, Zofia Łojewska Guest Service Representative

4 out of 5
En pitänyt siitä, että tilaamani huone ei ollut tuon viereisen kuvan mukainen, vaikka olisi pitänyt olla, koska sen huoneen kyseiseltä riviltä valitsin!!?? Minulla on edelleen ko. sivu tulostettuna. Halutessanne voin sen teille lähettää. Vahvistuksessa on siis kuva toisenlaisesta huoneesta kuin minkä saimme. Halvemmankin huoneen olisin voinut ottaa, mutta valitsin kuvan mukaisen huoneen. Minulla ei ollut mittaa mukana, mutta väittäisin, että huoneemme oli pienempikin kuin mitä sivuillanne oli luvattu (= 24 m2). No ainakin se oli erilainen (ja selvästi pienempi) kuin viereisessä kuvassa, joka kuva on juuri siitä huoneesta, minkä tilasimme.

Posted by on 12 Sep 2019

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Comment from Hotel Management

13 Oct 2019 by Zofia Łojewska

Dear Guest, Thank you for your feedback. We are sorry for the inconvenicence during your stay. We value our guests voice and we will try our best to ensure that similar situations never occur again. Kind regards, Zofia Łojewska Guest Service Representative

4 out of 5
Breakfast was really good. Personnel was nice. Beds were comfortable.

Posted by on 17 Aug 2019

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Comment from Hotel Management

19 Aug 2019 by Zofia

Dear Guest, Thank you for your feedback. We are happy to hear tha tyou had a good stay at our hotel. We hope you will return to us! Kind regards, Zofia Łojewska Guest Service Representative

5 out of 5
Hyvä sijainti kongressikeskuksen vieressä. Siisti, tyylikäs, hyvä palvelu.

Posted by on 15 Aug 2019

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Comment from Hotel Management

16 Aug 2019 by Zofia

Dear guest, Thank you for your review. We are glad to hear that you had a pleasant stay with us. We hope to see you again! Kind regards, Zofia Łojewska Guest Service Representative

Property Features

Park Inn by Radisson Krakow offers its guests a fitness centre and complimentary bicycles. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 10764 square feet (1000 square metres) and includes a conference centre. Spa services, a vending machine, and multilingual staff are also featured at the eco-certified Park Inn by Radisson Krakow. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Parking is available for a fee. This 4-star Kraków hotel is smoke free.

  • 1 building
  • 152 guestrooms or units
  • 5 levels
  • Conference rooms
  • 10764 sq ft of conference space
  • 1000 sq. m of conference space
  • Built in 2009
  • Deli
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Train station: Turowicza Station (4.3 km / 2.7 mi)
  • Property shuttles: Airport shuttle, area shuttle, train station pick-up, and shopping centre shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Park Inn by Radisson Krakow offers 152 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. LCD televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Fridge
  • Coffee maker
  • Bath or shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.

Vibes Restaurant & Bar – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Free bicycles on site
  • Hiking/biking trails nearby

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

  • Number of treatment rooms 1
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Park Inn by Radisson Krakow offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for PLN 160.0 per night.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: PLN 40 per pet, per stay
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson) guidelines.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Annual carbon offsets
  • Guest education on local ecosystems and culture
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 7
  • Social distancing measures are in place
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines Safety Protocol (Radisson)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PLN 80 per person
  • Airport shuttle fee: PLN 110 per vehicle (one way)
  • Self-parking fee: PLN 80 per day
  • Pet fee: PLN 40 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 160.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Park Inn Radisson Hotel Krakow
  • Park Inn Radisson Krakow
  • Park Inn By Radisson Glasgow

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Eco-certified property

This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Green Key (Foundation for Environmental Education)
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.